The hotel is good value for money, the room is spacious and clean. It's a half-hour walk from the city center. We didn't like the customer service; we tried to ask for recommendations, but they couldn't tell us anything. Furthermore, they woke us up at 9:20 a.m. on a long weekend Saturday trying to get in and clean the room.
The hotel had a great location and was only a 1km walk to the cathedral. The front desk staff were very helpful.
Just beware of the airport taxis. It was only a 5-6 min ride, but the price was 16 euros. I asked the front desk about this and they said it’s the standard rate. But if you use Cabify it’s only 5 euros.
Service was amazing, we were able to check in half an hour before. Outside swimming was open in april.
The experience at the spa was amazing. Many different options i the main pool, 3 saunas and outside jacuzzi
Food was delicious and great variety. We will definitely repeat!
The hotel is clean and spotless. Spa thermal pool opens long hour from 8am to 10pm which is very convenient. Buffet dinner €18 per person is reasonable and food is good. Breakfast is average, lack of hot dishes.
The cafe bar offers some Thai cuisine. They are yummy but very small portions. Me and my husband ordered 3 main courses but were still hungry. We wanted to order the 4th course ”Style Thai beef wok” with an additional bowl of rice and we'd pay for the rice. However the waitress refused simply because a bowl of rice is not on the menu! I suggest the hotel to remove the Style Thai beef wok from the menu if they're not able to provide a bowl of rice to go with it. This is authentic Thai style of eating! Very disappointed ! The cafe service need to improve, too rigid, not customer oriented.
Gorgeous big room with a amazing view over the valley, could even see the sea! Was amazing to see the sea fog floating through the golf court from above, next morning sun again. It has a pool with perfect temperature and a great jacusi! I loved the stay!
Excellent “four star” hotel, Reception Staff helpful, professional and friendly, accommodation excellent. I do feel to pay an additional car parking charge of 15 euros in their underground garage area is frankly an unnecessary extra for hotel guests… parking in the surrounding streets is difficult. Food was just ordinary if a little overpriced, my Veal Entrecôte was mostly good but in parts tough and chewy, chips nothing outstanding, my advice would be to eat out at the many excellent restaurants in the adjoining street. Overall a good four star accommodation but restaurant is lacking due to average food and pricing just on the verge of being to high for what you get.
La habitación era muy anticuada pero muy amplia aunque olía a humedad y las camas muy incómodas el desayuno bien las vistas despejadas .
Good
25 reviews
7.7/10
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8.5/10
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GGuest UserCompletely recommended hotel, we had double room with outdoor view,very cosy,with modern decoration and the location at two streets of the center,to rise is expensive upwards but on the street there are mechanical stairs that lead you to the street of the The hotel and best the full breakfast with a variety of things. I would certainly stay again and the chic@s of the reception very friendly.
GGuest UserBooked last minute online driving up Spain this was a golden find. Slightly difficult for the Sat Nav to find on a dark wet night. Parking is limited but adequate unless the hotel is packed. The staff were welcoming with an adequate grasp of English/French. The hotel is spotless and has a very charming character with asymmetric rustic furniture/decor throughout that unbelievably blends so well together.Bedrooms/bathrooms are comfortably adequate but definitely not high-tech. WiFi is free and a good speed.
The restaurant offers a limited selection of superb meals in the evenings (you would not want to eat elsewhere after sampling it), and breakfast has a fine and unlimited cold food selection, and a great help yourself coffee/late machine. You can buy great value wines with your meals but beer/lager was not available.
The hotel is in a quiet location and is dog friendly for small breeds. Well situated if waiting for ferry crossings (25 min drive)
I would 100% recommend the hotel as good value for money, extremely charming with food to die for, and would definitely book again if the need arises.
GGuest UserThe hotel is clean and spotless. Spa thermal pool opens long hour from 8am to 10pm which is very convenient. Buffet dinner €18 per person is reasonable and food is good. Breakfast is average, lack of hot dishes.
The cafe bar offers some Thai cuisine. They are yummy but very small portions. Me and my husband ordered 3 main courses but were still hungry. We wanted to order the 4th course ”Style Thai beef wok” with an additional bowl of rice and we'd pay for the rice. However the waitress refused simply because a bowl of rice is not on the menu! I suggest the hotel to remove the Style Thai beef wok from the menu if they're not able to provide a bowl of rice to go with it. This is authentic Thai style of eating! Very disappointed ! The cafe service need to improve, too rigid, not customer oriented.
GGuest UserThis was a wonderful hotel! It was very clean and the location was amazing. It’s literally on the beach and it’s such a clean and popular beach. The restaurant served limited food but what we ordered was delicious. The breakfast was good but the lady that was working at breakfast was very abrupt and made you feel uncomfortable. I would also prefer a kettle in my room but of course I understand it takes you to the restaurant.The shower was strange as it didn’t have a door or curtain and no option of having the shower hooked up so you had to hold it. The weather was on the cool side and didn’t rise above 24 degrees but it was warm at times I’m at night so I would assume it could get uncomfortable in heights of summer.
GGuest UserExcellent “four star” hotel, Reception Staff helpful, professional and friendly, accommodation excellent. I do feel to pay an additional car parking charge of 15 euros in their underground garage area is frankly an unnecessary extra for hotel guests… parking in the surrounding streets is difficult. Food was just ordinary if a little overpriced, my Veal Entrecôte was mostly good but in parts tough and chewy, chips nothing outstanding, my advice would be to eat out at the many excellent restaurants in the adjoining street. Overall a good four star accommodation but restaurant is lacking due to average food and pricing just on the verge of being to high for what you get.
SSarah JhbThe hotel had a great location and was only a 1km walk to the cathedral. The front desk staff were very helpful.
Just beware of the airport taxis. It was only a 5-6 min ride, but the price was 16 euros. I asked the front desk about this and they said it’s the standard rate. But if you use Cabify it’s only 5 euros.
CCoreybBakerWow what a beautiful place, spend a day or two in the area. Walk or the mountain and have a wonderful view of Santander. When you get back to the hotel have a 15 minute swim in the pool to recover and enjoy the beautiful building that the entire bottom floor is just for eating drinking and relaxing. Photos will explain.
BBYOUNG SUAlthough it is at the end of the seaside, the room is comfortable and the parking is convenient, especially the restaurant inside the hotel is very good. Recommended as a family travel hotel!
GGuest UserService was amazing, we were able to check in half an hour before. Outside swimming was open in april.
The experience at the spa was amazing. Many different options i the main pool, 3 saunas and outside jacuzzi
Food was delicious and great variety. We will definitely repeat!
IigofrieGorgeous big room with a amazing view over the valley, could even see the sea! Was amazing to see the sea fog floating through the golf court from above, next morning sun again. It has a pool with perfect temperature and a great jacusi! I loved the stay!
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