I had a really nice stay at this hotel and honestly, the highlight has to be the view. It’s absolutely stunning—you get a clear look over a charming little town, all surrounded by huge, dramatic mountains, which makes the whole place feel peaceful and almost postcard-perfect. Waking up to that scenery each day was definitely something special and added a lot to the overall experience.
The service desk staff were consistently friendly and polite, which made check-in and any interactions smooth and pleasant. I also appreciated the thoughtful touches, like the complimentary sparkling and still water provided—it’s a small detail, but it does make you feel a bit more taken care of. The room itself was comfortable and had some really nice features, especially the bathtub with a built-in jacuzzi, which was perfect for relaxing after a long day.
There were a few minor downsides, like the heaters not working, but surprisingly it never felt too cold at night, so it didn’t really affect our comfort. The safe also wasn’t working, which was a bit inconvenient. That said, these were relatively small issues compared to the overall experience. Between the incredible views, comfortable room, and friendly service, it was still a very enjoyable and memorable stay.
Propreté irréprochable, accueil fort sympathique, chambres au calme.
Située tout près du CHU de Brabois, c'est un incontournable pour loger à deux pas de vos proches hospitalisés.
I loved my stay. The room was nice, it was just a shame that the edge of the bed had tears for aesthetic reasons. The staff is very welcoming and explains the services well. I had a treatment, a signature massage that the hotel offers. It was well done and the room was very calming. On arrival, you are offered a small free welcome bag. And if you don't want the room to be cleaned every day, they give you a little surprise in the morning on the door handle, which I really appreciated.
I will recommend this hotel to those around me, because I am satisfied with it.
Well, well maintained hotel.
Friendly service.
Breakfast was good, but it wasn't super.
I'd probably expect this much better.
No mirror egg, one kind of cheese which wasn't good yet, very rough with a stick.
Reception first said that we hadn't paid, then they only had one room for us, even though we had booked two. Then the two rooms were on different floors. At 10 p.m. a hotel employee came into the room when we were already asleep. She had apparently got the room wrong, she said. You have to use the employee elevator and walk through the kitchen. Very strange.
Everything was very good. We stayed one night; for more, a little more storage space would have been nice.
We drove around a bit to get there; the GPS didn't give us directions to the parking lot.
The staff is very friendly and helpful.
The breakfast was very well served.
The hotel is located in a small town near Strasbourg, about a half-hour drive from the city center. Because it was during the Thanksgiving Christmas market, the hotel price doubled. However, at the usual price, I think the hotel's environment and service would be acceptable. My room had a full set of kitchenware, so I could cook my own meals, making it a good choice for family trips. There are also old historical buildings and museums nearby, which are worth visiting if you have time.
Dit hotel is een perfecte uitvalsbasis voor een tussenstop,
Bij aankomst toont het hotel van buitenaf een verwaarloosde indruk ,maar binnen is dat zeker niet het geval, wij hadden een familiekamer en we hebben in Frankrijk nog nooit zo een grote kamer gehad ,de kamer is zeer groot en mooi ,alleen spijtig dat de gordijnen een armoedige uitstraling hebben en niet erg verduisterend zijn
Restaurant is een aanrader
Voor ons zeker voor herhaling vatbaar
Nicely newly decorated hotel with convenient location between rail station and place Stanislas.
Freezing bathroom and unstable heater in the bedroom.
Very Good
64 reviews
8.8/10
Price from
£84
per night
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9,2/10
Great
HHaPpY JeAnThe staff provided excellent service. There was no air conditioning in the room, but the staff kindly brought up a fan for me. The room was quite spacious, beautiful, and charming, though the amenities were a bit limited. Breakfast wasn’t very varied, but it was acceptable. The bed was very soft and comfortable and the shower had strong water pressure.
DDadanThe room is large and clean. It is fully equipped, with kitchenware and a gas stove. It is on the 7th floor with a large terrace where you can dine outdoors and enjoy the view. It is located in the city center, with many attractions within a 15-minute walk and a large supermarket within a 5-minute walk. The landlord is very enthusiastic and picked us up on time. There is a garage. The only problem is that there are not many spare quilts.
GGuest UserThe studio apartment is equipped with a small kitchen, which is quite sufficient for simple cooking. The location is strategic, about 1.5 km from Petite France, making it convenient to reach various tourist attractions.
That said, don’t expect a luxurious stay—this place is just okay but reasonably priced. Parking is available for €14 per night.
CChiuThe hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel.
Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours.
The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch.
That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
GGuest UserHad a change of plans and was not able to make this trip to Reims and therefore wanted to try cancel with Trip.com despite booking a non cancellable reservation. In the end, it was sadly not possible as the parties involved were unwilling to be accommodating so in the end I had to rearrange my schedule to avoid losing USD 200.
The gentleman at the front desk when we arrived was friendly and welcoming. He suggested we use the entrance with the ramp to bring up our luggage instead of the more conspicuous swing doors.
The room was on 6F and was ok. For the price I was hoping for more space. There is a weird shelf ledge against the wall where the TV is that was spanning across multiple walls that was annoying and dangerous since it was set at around 1.5 meters high off the ground. I bumped my shoulder a few times so it really is a hazard and should be removed if it isn’t purposeful.
The room is otherwise furnished in a modern and simple way. Wooden floors and plain wall tiles make it look clean and well kept.
The LED lighting strips in the walls and ceiling are distracting and would be better to be removed. It’s hard to watch TV with the glare and reflections off the flatscreen.
Minimal amenities and breakfast not included. Shower pressure was not strong and so I took longer than usual.
All in all, I would imagine this to be 20-30% cheaper for what was on offer in terms of experience and furnishings.
GGuest UserThe hotel's location, cleanliness, and wonderful breakfast made us feel every moment how good a choice we had made. When we returned to the hotel in the evening, the pleasant atmosphere in the courtyard, the parquet flooring instead of carpet in the rooms, the delicious food, and the fact that it provided all the comfort and quality expected of a holiday, all made me choose the same hotel again. I hope you also leave the hotel feeling peaceful and happy like we did 💯
EExploreWithMoThe location is the main catch - 7 mins drive to the airport and 1 min walk to the France/Swiss border. Bus stop is right in front of the property and the tram stop is just 4 mins away.The apartment is ok, just basic. The property is a bit old but well maintained but can use some renovations especially the carpet. I perceived a funny smell as I stepped into the room (I think it's from the carpet). The service is fantastic, the staff attends to you with smiles always. There's a private swimming pool . There's a kitchenette in the room with some essentials(fridge, kettle , pots, plates, microwave, cutlery , induction and co)though I didn't get to use them. The room is spacious but the shower room is small.The cleaning can be done better - found some hair strands on the floor, dust/stains on the chair and the barrier at the back door/balcony. I like that the main door is always locked and you are given a code to unlock it from outside, feels safe. There's someone at the front desk 24 Hours. There is a restaurant directly opposite the property, I had dinner there on my first night, not bad and the price is reasonable. More cafes, shops and restaurants down the street about 3/4 minutes walk. The Lady at the front desk assisted me to order a taxi to the airport. New hand towel and sponge in the kitchenette Overall, not bad and it's reasonably priced.
CChang-Pin, TohI had a really nice stay at this hotel and honestly, the highlight has to be the view. It’s absolutely stunning—you get a clear look over a charming little town, all surrounded by huge, dramatic mountains, which makes the whole place feel peaceful and almost postcard-perfect. Waking up to that scenery each day was definitely something special and added a lot to the overall experience.
The service desk staff were consistently friendly and polite, which made check-in and any interactions smooth and pleasant. I also appreciated the thoughtful touches, like the complimentary sparkling and still water provided—it’s a small detail, but it does make you feel a bit more taken care of. The room itself was comfortable and had some really nice features, especially the bathtub with a built-in jacuzzi, which was perfect for relaxing after a long day.
There were a few minor downsides, like the heaters not working, but surprisingly it never felt too cold at night, so it didn’t really affect our comfort. The safe also wasn’t working, which was a bit inconvenient. That said, these were relatively small issues compared to the overall experience. Between the incredible views, comfortable room, and friendly service, it was still a very enjoyable and memorable stay.
GGuest UserIt was freezing in the room, and I complained to reception. The response was that the government didn't allow them to set the temperature above 21 degrees Celsius... when it was 3 degrees outside and freezing cold throughout the hotel, except for the reception area, which, oddly enough, was pleasantly warm. I asked for an extra blanket, which they never provided. The service from the receptionist that night was terrible.
HHII HION TUNGThe hotel is well located, with less than 10 minutes walking distance to Petite France, train station and Carrefour. Very comfortable and quiet at night provided us a very good sleep. We like the small kitchen with all necessary utensils are provided. We can purchase some grocery from nearby Carrefour and cook dinner for ourselves. Strasbourg is a very lovely and beautiful city.
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