Pros:
1. Excellent location.
2. Service was very good.
3. The hotel is quite new.
4. All basic facilities are well-equipped.
5. Breakfast was very rich and varied.
6. They were very accommodating to our two adults and two children. We booked the room for adults, and only had to pay a small difference and buy children's breakfast upon check-in, which was really great.
Cons:
1. The hotel's parking lot is very small and often full. The other two parking lots are quite far, so we just found another parking spot nearby.
2. Dinner on December 30th (New Year's Eve price) for two adults and two children was 21,000 JPY, but the food was really mediocre. Compared to the excellent breakfast and lunch, it was a bit disappointing. Breakfast and lunch, however, were both very good and highly recommended.
3. I've stayed at three Hilton hotels in Japan (Tokyo Disney, Hiroshima, Nagasaki), and none of them have a consistent policy for children. It's always best to call or email ahead to confirm when staying with kids. However, this hotel's extra charge was minimal, which was very considerate.
Initially i wanted to book a hotel somewhere in the downtown. But the breakfast and the dinner here caught my eyes. Also the view of the inland islands.
I stayed 2 nights here, I came from Fukuoka where my plane landed. The taxi fare from hiroshima station to the hotel is about 3000-3500 yen.
There is free hotel shuttle bus but i did not take it. Also, there is public bus stopping right outside the hotel (which i found out later).
Though the hotel is old, it is well kept and clean.
The staff were very eager to assist the guests and there is always a smile on the face.
I was given the 17th floor facing east. But the morning sun was too bright. Though it didnt matter much to me.
Another reason i booked this hotel is they have speed boat counter for Miyajima island. I booked one way there as I have the JR pass for return and I have plans after.
One way ticket from hotel to Miyajima is 2400 yen and return is 4500 yen.
There is a convenience store in the hotel.
But I believe they closes at 2200.
Also, there is hot spring in the hotel.
There is a usage charge for it, but i do not recall the price as i did not use.
I went up to the bar on the 1st night. The view was great. Most importantly the price are reasonable too.
For both days, i ate at the chinese restaurant for breakfast.
1st day was Japanese breakfast set.
2nd day was Japanese buffet style breakfast.
They were delicious.
The western and Japanese buffet breakfast at the top floor were very crowded. But they had more selections.
For my return trip to Beppu, I used the concierge (bell desk) to send my big luggage to Fukuoka. The price was okay.
I took the hotel shuttle bus go Hiroshima station. It was a pleasant ride.
Do take note it is first come first serve and there’s a queue.
I will stay here again, should I come back to Hiroshima.
Thank you.
We had a wonderful time enjoying the onsen bath, recliner lounge, ocean terrace and beautiful view from our room (Note: trip.com booking of lowest priced room with sea view is not correct as the room is located at the lowest level and you only see trees before the ocean. We need to pay extra to upgrade the room to a better view). There's a private onsen bath tub in the room too. They also provide free coffee, popsicle sticks and yukata at the lobby. Dinner and breakfast has a reasonable spread but most food (especially the fried ones) are pre-cooked and cold. So they don't taste as good. The location is high up the hills. It's not possible to get a bus and then climb up with heavy luggages. The best way is to take a taxi, so be prepared to pay the price.
The number of guests on the app did not match the hotel plan.
However, the plan was listed as an available slot, so I should have wondered about it, but I made the reservation without thinking about it. On the day, the number of guests did not match, so I was a little flustered, but the hotel accepted it and dealt with it, which was a relief.
The kaiseki dinner at night was also delicious and looked great!
The location was great and we traveled by car, but there were two parking lots, so it was convenient to go to Miyajima.
At night, there is a dragon boat that allows you to see Itsukushima Shrine, and it is a service that can be enjoyed by people of all ages and genders. I didn't have time to ride it this time, but next time I would like to adjust my schedule to include a private bath and use it.
The guests seemed to be couples of all ages, families with small children, and business entertaining!
The hotel staff were incredibly welcoming and attentive, greeting me upon arrival and seeing me off at check-out. The location is excellent, right next to the station with plenty of dining options nearby, and the hotel's own restaurant is superb. The bedding and pillows in the room were incredibly comfortable, truly impressive – I even considered buying some to take home! The environment was clean and hygienic, and the windows were so spotless they seemed to disappear, giving me a fantastic impression of Hiroshima overall. The only minor downsides were the hairdryer wasn't great, and the shampoo and shower gel weren't big brands, leaving my hair a bit stiff.
Although this hotel has been open for many years, its facilities are still relatively new and complete, and the rooms are exceptionally clean and tidy.
The hotel warmly provides guests with snacks. We opted for breakfast and dinner, and the meals were surprisingly generous and varied.
The hotel offers a shuttle bus service to and from Fukuyama Station, which can be reserved by calling the hotel in advance. The staff are English-speaking.
The hotel's views are also worth mentioning: the vast ocean in front and the town and mountains in the back create a delightful and relaxing atmosphere.
Overall, this is a very good review.
It was a nice stay. We took a Junior Suite with the private onsen included.
The room is not huge, but has everything needed and is cozy enough. There are many amenities (in the pure Japanese hotel tradition) as well as a ”Yukata bar” in which you can choose your fav yukata.
The biggest perk of the room is obviously the private onsen, which is a truly hidden gem. Very relaxing with a nice seaview.
Staff was very helpful with the clogged sink (came just a few minutes after we called).
The dinner was an impressive buffet, with a wide choice of seafood both to cook (the oysters, abalone and other shells to be grilled were wow) and raw (ikura all you can eat). Besides that, there was a steak live cooking station, shabu shabu as well as sukiyaki.
Definitely a recommended stay!
I learned that the hotel in Chateau de la Se that I wanted to go to was built in Hiroshima, and went through the Shimanami Kaido. Starting with a cake set, the ice cream service, dinner and breakfast were fashionable and very delicious. The buffet at the Chateaux Hotel was great to be able to eat slowly while watching the scenery because the table was spacious. Next time I would like to come with my son's family. The hotel was very nice and the room and the public bath were clean and comfortable.
Outstanding
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LLinussIt was a nice stay. We took a Junior Suite with the private onsen included.
The room is not huge, but has everything needed and is cozy enough. There are many amenities (in the pure Japanese hotel tradition) as well as a ”Yukata bar” in which you can choose your fav yukata.
The biggest perk of the room is obviously the private onsen, which is a truly hidden gem. Very relaxing with a nice seaview.
Staff was very helpful with the clogged sink (came just a few minutes after we called).
The dinner was an impressive buffet, with a wide choice of seafood both to cook (the oysters, abalone and other shells to be grilled were wow) and raw (ikura all you can eat). Besides that, there was a steak live cooking station, shabu shabu as well as sukiyaki.
Definitely a recommended stay!
GGuest UserWe had a wonderful time enjoying the onsen bath, recliner lounge, ocean terrace and beautiful view from our room (Note: trip.com booking of lowest priced room with sea view is not correct as the room is located at the lowest level and you only see trees before the ocean. We need to pay extra to upgrade the room to a better view). There's a private onsen bath tub in the room too. They also provide free coffee, popsicle sticks and yukata at the lobby. Dinner and breakfast has a reasonable spread but most food (especially the fried ones) are pre-cooked and cold. So they don't taste as good. The location is high up the hills. It's not possible to get a bus and then climb up with heavy luggages. The best way is to take a taxi, so be prepared to pay the price.
GGuest UserThe number of guests on the app did not match the hotel plan.
However, the plan was listed as an available slot, so I should have wondered about it, but I made the reservation without thinking about it. On the day, the number of guests did not match, so I was a little flustered, but the hotel accepted it and dealt with it, which was a relief.
The kaiseki dinner at night was also delicious and looked great!
The location was great and we traveled by car, but there were two parking lots, so it was convenient to go to Miyajima.
At night, there is a dragon boat that allows you to see Itsukushima Shrine, and it is a service that can be enjoyed by people of all ages and genders. I didn't have time to ride it this time, but next time I would like to adjust my schedule to include a private bath and use it.
The guests seemed to be couples of all ages, families with small children, and business entertaining!
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