The room is decent, breakfast could have more options in them. The other two downsides are that the hotel provides no toiletries except for soap and shampoo, and the wall between rooms is too thin.
Very nice big room..nice new hotels with good facilities...But the service and the staffs guest relation skills to be standardize. Not try the breakfast, but indeed the buffet dinner far below the IHG even the National 4 start standards.
Is a nice place to stay, really a comfort and spacious room. Really closed to the city. The ambience is really cool. In the lobby have a board game for kids.
My families booked 3 junior suite rooms for 2 nights. The room are spacious and the room prices were reasonably cheap for junior suite type. We think the only drawback is that the parking lot is the same with the mall next to the hotel, so when you arrived in the afternoon/ evening, it might be hard to find spot. On top of that, the parking signage is a bit unclear. If you’re staying at the hotel, make sure to enter through the left gate with the barrier, and go straight down to the basement.
Fantastic hotel , lovely modern rooms, great bed , great bathroom and nice hot power shower . Super friendly and efficient staff. All in all a very enjoyable stay , I will return
The only negative was the massage at the spa . That was the worst of my life , terrible masseuse, she went out for a food break , then a toilet break , was constantly on her phone .
Stay here but don’t get a massage !!
Happy with the location as it close to a supermarket, a cafe and not too far from our place of work. Did not like the quality of the water from the taps but was super happy that fresh water was provided at the lift landing for guests. The high tech control panel and the bathroom mirror was a level above other hotels.
Overall I had a good stay at the hotel. Location is excellent and it has coffee oey out front to hang out also indomaret and alfamart just accross the street is really convenient.
A/C and the water was excellent as well. However, the bed has some kind of beach sands when I stay, so I have to remake the bed and get rid of those sands.
Also, one thing that need improvement is you should put ”quiet” sign or something like that since many kids was running along the hall and make terrible noise.
If this can be improved you have awesome hotel when guest can stay comfortably.
We had a wonderful experience at the Novotel Lampung. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
Great
41 reviews
9.2/10
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KRW 73,487
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9.5/10
Amazing
IIwan/IkhwanVery nice big room..nice new hotels with good facilities...But the service and the staffs guest relation skills to be standardize. Not try the breakfast, but indeed the buffet dinner far below the IHG even the National 4 start standards.
GGuest UserI feel satisfied with my stay 2 days in yr hotel.
Nothing to complain and I do will strongly recomend to my friends who is going to Lampung. Thank you.
MMaulanaIt's good, but the room telephone needs to be fixed so that if we need something, we don't have to go back and forth from the room to the receptionist.
GGuest User************* stayed overnight at Grande before leaving Lampung. The place is quite comfortable and quiet, can rest peacefully.
Strategic location close to Karang Indah Mall and various culinary.
The breakfast is quite good according to the hotel budget.
Thank you Grande Hotel.
DDr. Zainu Amri, M.Pd.Hotel with friendly prices, location in the middle of Bandar Lampung city, close to everything, the rooms are wide, clean, the food is decent for that price👍👍👍
AAnonymous UserMy families booked 3 junior suite rooms for 2 nights. The room are spacious and the room prices were reasonably cheap for junior suite type. We think the only drawback is that the parking lot is the same with the mall next to the hotel, so when you arrived in the afternoon/ evening, it might be hard to find spot. On top of that, the parking signage is a bit unclear. If you’re staying at the hotel, make sure to enter through the left gate with the barrier, and go straight down to the basement.
GGuest UserThe room is decent, breakfast could have more options in them. The other two downsides are that the hotel provides no toiletries except for soap and shampoo, and the wall between rooms is too thin.
GGuest UserThe room view is okay, the cleanliness is okay, it's just a bit far from the hustle and bustle of the city, the pool is quite clean, the breakfast is quite varied at that price and the view of the restaurant is great, the bathroom is clean but doesn't smell good, overall it's good for those who want to staycation 👌
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