The hotel's硬件 is pretty good for Issyk-Kul standards, definitely upper-middle range, not far off from a five-star resort. However, the service and decor details are distinctly Central Asian – very rugged and unrefined! For instance, the main entrance door in the lobby is so heavy a man has to push it with great force, and right outside are steps that can easily catch you off guard. My room didn't have a hairdryer, and when I asked the front desk, they insisted all rooms have them, even asking me why mine was missing. Were they implying we took it or hid it? 😂 Also, once you exit the elevator upstairs, there are no signs indicating room numbers or directions, so I had to wander around to find my room.
The hotel has great view of the snowcapped mountain and river. However please mind the bumpy road from Aksuu to Altyn Arashan and dont hesitate to book the room that includes meals that should save you a lot cuz you dont have any eating option in that area anyway. And maybe you should contact the property first before coming
We loved our stay here. The host was welcoming. Great room and location. He gave us a good restaurant recommendation. The breakfast here was also very good. We are happy with our stay, would recommend!
Very polarized hotel
1. The location is average, there is no lake next to the town, and there are two cemeteries opposite. Special reminder that Trip.com Google Navigation City Hall is wrong, and there are 2 kilometers.
2. The hotel facilities are very new, it should be regarded as a very new hotel in the local area, of course, the price is also more expensive in the local area.
3. There are no slippers and dental appliances in the room, the curtains are not shading, and there is no bottled water. This price should not be.
4. The front desk staff was very good, two girls, especially one who could speak English, very funny. I told her I liked her Russian. This needs praise.
5. The highlight is actually the restaurant on the first floor of this hotel. It should be regarded as a good local restaurant. It happened that someone was doing a party and watching the dishes at the banquet were very beautiful. The restaurant environment is very good and the price is extremely cheap. The weight of the steak is really too big. A steak from 1400 Som can fill my whole family, so unfortunately I have more dishes, I can always be extravagant, I don't like waste. In addition, a waiter who served us in the restaurant was very good, and I had the idea of letting her work for me.
Overall, it is recommended to stay, and the boss will improve some details and management will get better and better.
Draining system in shower doesn’t work and some part of the wall has been cracked, this caused of a little dirty . However, other facilities such as bed is comfy. Overall environment is nice.
Overall good place for a peaceful stay.
A bit far away from city center, but also close to the lake. No breakfast available, if you need the breakfast you should make a pre-order.
Потрясающий отель) очень приветливый и дружелюбный коллектив! Первая линия, посередине новой беговой трассы вдоль озера. Девчонкам я обещала оставаться на связи поэтому вот мои контакты ист. @shilnikovaekat
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GGuest UserVery polarized hotel
1. The location is average, there is no lake next to the town, and there are two cemeteries opposite. Special reminder that Trip.com Google Navigation City Hall is wrong, and there are 2 kilometers.
2. The hotel facilities are very new, it should be regarded as a very new hotel in the local area, of course, the price is also more expensive in the local area.
3. There are no slippers and dental appliances in the room, the curtains are not shading, and there is no bottled water. This price should not be.
4. The front desk staff was very good, two girls, especially one who could speak English, very funny. I told her I liked her Russian. This needs praise.
5. The highlight is actually the restaurant on the first floor of this hotel. It should be regarded as a good local restaurant. It happened that someone was doing a party and watching the dishes at the banquet were very beautiful. The restaurant environment is very good and the price is extremely cheap. The weight of the steak is really too big. A steak from 1400 Som can fill my whole family, so unfortunately I have more dishes, I can always be extravagant, I don't like waste. In addition, a waiter who served us in the restaurant was very good, and I had the idea of letting her work for me.
Overall, it is recommended to stay, and the boss will improve some details and management will get better and better.
AAnonymous UserThe hotel has great view of the snowcapped mountain and river. However please mind the bumpy road from Aksuu to Altyn Arashan and dont hesitate to book the room that includes meals that should save you a lot cuz you dont have any eating option in that area anyway. And maybe you should contact the property first before coming
GGuest UserWe loved our stay here. The host was welcoming. Great room and location. He gave us a good restaurant recommendation. The breakfast here was also very good. We are happy with our stay, would recommend!
GGuest UserDraining system in shower doesn’t work and some part of the wall has been cracked, this caused of a little dirty . However, other facilities such as bed is comfy. Overall environment is nice.
FFrankGohOverall good place for a peaceful stay.
A bit far away from city center, but also close to the lake. No breakfast available, if you need the breakfast you should make a pre-order.
AAnonymous UserThe hotel's硬件 is pretty good for Issyk-Kul standards, definitely upper-middle range, not far off from a five-star resort. However, the service and decor details are distinctly Central Asian – very rugged and unrefined! For instance, the main entrance door in the lobby is so heavy a man has to push it with great force, and right outside are steps that can easily catch you off guard. My room didn't have a hairdryer, and when I asked the front desk, they insisted all rooms have them, even asking me why mine was missing. Were they implying we took it or hid it? 😂 Also, once you exit the elevator upstairs, there are no signs indicating room numbers or directions, so I had to wander around to find my room.
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