Posted on May 3, 2026
Guest User
My stay at Sofitel Casablanca Tour Blanche was extremely disappointing and far below the standards expected from a Accor luxury hotel.
Service was unprofessional from check-in, breakfast quality and hygiene were poor, and even simple orders took far too long.
Most seriously, personal belongings were taken from my room, and the hotel failed to conduct any proper investigation or provide follow-up despite multiple complaints.
Overall, poor management and serious security concerns. I would not recommend this hotel.
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Price per night from:PHP 5,992
Posted on Aug 17, 2026|Superior Single Room
JekosI really like this hotel. The staff are very competent and friendly. Everything is very clean. The breakfast is very diverse and delicious. There's also a gym and a pool with a jacuzzi.
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Price per night from:PHP 2,590
Posted on Apr 28, 2026|Standard Room
Guest UserVery close to the airport. The room had a comfortable bed, but the pillows were huge and uncomfortable. There was a kettle, tea, and instant coffee in the room. The staff were very polite and friendly. Check-in took a bit long, about 20 minutes. We went for a swim in the pool; everyone saw us heading there and just smiled, not saying anything. But once we were in the water, they told us we couldn't swim. Maybe there were chemicals? We didn't understand. We went straight back to our room to shower. The water was hot with good pressure, and the bathtub was comfortable. The view was nice. There's a shuttle every half hour. The restaurant had regular prices, and the dish was beautifully presented, though the taste was debatable.
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Price per night from:PHP 4,915
Posted on Dec 30, 2025|Standard Double Room
Guest UserClean, modern, new, comfortable rooms, reliable, hot and clean shower, free water, 5-minute shuttles to airport, which are all that i need for an airport hotel. I am all good with the average wifi, relatively short menu at the restaurant, and the lack of shops nearby. Very good value for money in my view.
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Price per night from:PHP 4,461
Posted on Aug 3, 2026|Apartment With Terrace
Guest UserThe hotel is located in the heart of Casablanca, tucked away in a residential building behind a commercial area. The surrounding environment looks very different from the photos. However, transportation is quite convenient! The master bedroom isn't very large, and when the sofa bed in the living room is fully extended, there isn't much space left. The balcony, though, is quite spacious.
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Price per night from:PHP 3,648
Posted on Apr 17, 2026|Superior Twin Room Sea or Park View
Guest UserWe didn’t have a good stay at the Novotel in Mohammedia, there was no hot water on arrival and there was obviously a hotel wide issue, but the reception said they’d sent someone up and we needed to run the taps for 10 minutes! Well that didn’t work and there was no hot water in the morning either, even they promised it would be back by the morning, so freezing cold shower. No remote control for the TV, the blackout blinds had tears and holes in them (see photo), the carpets were tired and marked (photo) and the windows were absolutely filthy (photo). This was billed as a “superior room with park view” - you could see the park with the window open, but with it closed the dirt pretty much obscured it. We booked a massage but cancelled as how can you have a massage without a shower? The breakfast was very average. The staff were fine, they are up against it with this building, but they constantly asked us to give them reviews by name. The pool is tiny, the bar was quite lively and again nice staff. For a modern Novotel this was a pretty bad experience.
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Price per night from:PHP 4,386
Posted on Jan 11, 2026|2 Single Beds, Non-Smoking, Standard Room, Mini Bar, Slippers, Courtesy Tray
Guest User
Experience was great! Nice hotel staff and accommodating upon request! The breakfast buffet had many great options and cover all basics of a continental.
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Price per night from:PHP 3,573
Posted on May 22, 2026
Robin xuanOur stay was incredibly pleasant. The hotel's location is excellent, close to the Old Medina and Mohammed V Square, making it easy to get around on foot. There are also plenty of transport options and shops nearby. The front desk staff includes Mandarin-speaking personnel, which made communication smooth, and currency exchange was conveniently available, making it especially friendly for Chinese tourists.
The room was clean, spacious, and comfortable, providing a quiet and peaceful stay. Breakfast offered a wide variety of options, including both Chinese dishes and local specialties, catering well to Chinese tastes. The overall service was attentive and thoughtful, and the value for money was outstanding. It's a perfect base for exploring and an excellent choice for anyone staying in Casablanca.
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Price per night from:PHP 4,556
Posted on Jun 4, 2026
Guest UserThis hotel is located in the heart of Casablanca, making it very convenient for getting around. The rooms are clean, and the bathrooms are well-equipped. The front desk staff, especially the ladies, were incredibly welcoming, professional, and efficient. We arrived early on the day of check-in, and they proactively offered to store our luggage so we could go explore. They even guided us to a currency exchange office and patiently answered all our questions.
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Price per night from:PHP 3,998
Posted on Jun 18, 2026
Guest UserI had a wonderful stay at Polar Bear Hotel in Casablanca.
The owner is incredibly kind, caring, and welcoming. She cooked delicious homemade food and went above and beyond to make sure I was comfortable during my stay. She even kindly offered airport transfers and was always available to help whenever needed.
Unfortunately, I was scammed by a local taxi driver who falsely claimed he was sent by the hotel. As a solo traveler, this was quite stressful. However, the owner was genuinely concerned about my situation and did everything she could to assist and support me. Her care and kindness made a huge difference.
When you travel alone, meeting people who genuinely look after you is priceless. The hospitality here felt more like staying with family than at a hotel.
Thank you for your kindness and for making my stay in Casablanca such a positive experience. I highly recommend this place to anyone looking for a warm, authentic, and caring host.
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Price per night from:PHP 3,469