Posted on May 3, 2026
Guest User
My stay at Sofitel Casablanca Tour Blanche was extremely disappointing and far below the standards expected from a Accor luxury hotel.
Service was unprofessional from check-in, breakfast quality and hygiene were poor, and even simple orders took far too long.
Most seriously, personal belongings were taken from my room, and the hotel failed to conduct any proper investigation or provide follow-up despite multiple complaints.
Overall, poor management and serious security concerns. I would not recommend this hotel.
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Price per night from:MXN$1,978
Posted on Aug 17, 2026|Superior Single Room
JekosОчень нравится данный отель. Персонал очень компетентный и доброжелательный. Все очень чисто. Завтрак очень разнообразный и вкусный. Имеется тренажерный зал и бассейн с джакузи.
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Price per night from:MXN$1,125
Posted on Apr 28, 2026|Standard Room
Guest UserVery close to the airport. The room had a comfortable bed, but the pillows were huge and uncomfortable. There was a kettle, tea, and instant coffee in the room. The staff were very polite and friendly. Check-in took a bit long, about 20 minutes. We went for a swim in the pool; everyone saw us heading there and just smiled, not saying anything. But once we were in the water, they told us we couldn't swim. Maybe there were chemicals? We didn't understand. We went straight back to our room to shower. The water was hot with good pressure, and the bathtub was comfortable. The view was nice. There's a shuttle every half hour. The restaurant had regular prices, and the dish was beautifully presented, though the taste was debatable.
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Price per night from:MXN$1,311
Posted on May 9, 2026|Standard Twin Room
Guest UserThis was a welcome Oasis which we booked for a night due to a sufficiently long layover to justify. This case it was around 15 hours and it would be overnight so it was decided to book this hotel in order to be a bit more comfortable and refreshed for the next day's leg. For those who are sensitive, there does appear to be evidence to suggest scented product use throughout the establishment... But it's not too overpowering such as on the Royal Air Morocco's aircraft.... Staff are very courteous and knowledgeable. The rooms are neat and tidy and well laid out with sufficient room to move about in. It's a surprisingly quiet area given its proximity to the airport. And it has a free shuttle which is currently running every 30 minutes on the hour. Give yourself a little bit of extra time to find where the shuttle is though as it may not be particularly apparent. The breakfast spread is very delicious and the fact that they had the famous Moroccan mint tea and bottomless cups really made my day! My only regret in staying here is that it was a bit of an excursion to go into the city to do some proper sightseeing and take in all the wonders of Casablanca.... Even if I've only seen the movie once ;) ... But this isn't on the hotel.... And hopefully I look forward to visiting again and spending a bit more time to explore this interesting region. A thoroughly endearing part of this hotel were some cats patrolling the premises.
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Price per night from:MXN$1,332
Posted on Feb 28, 2026|Deluxe Apartment
Guest UserStaying at Riad Old City Palace was pure magic – a hidden oasis in Fez’s bustling medina that felt like stepping into a warm Moroccan dream. The atmosphere is enchanting: intricate zellige tiles, cozy lounges with plush cushions, and a serene riad courtyard that whispers tranquility amid the city’s chaos. It’s the kind of place where every corner invites you to relax and soak in the authentic charm.
The staff? Outstanding! From the moment we arrived, they were like family – incredibly friendly, always available with smiles and genuine care. Whenever we had doubts about anything (taxis, markets, hidden spots), they were there, patiently answering questions, always picking up the phone promptly, and even guiding us with precise directions to local gems. They made our trip seamless and stress-free.
Food highlights were next-level. The late-night teas were a lifesaver after long days exploring – aromatic mint tea served with warmth and perfect sweetness under the stars. Dinners were flavorful feasts of tagines, couscous, and fresh salads that burst with local spices. Breakfast? A lavish spread of fluffy pancakes, fresh fruits, cheeses, and endless Moroccan pastries – we never wanted to leave the table!
This riad is simply a nice place run by the best team. Thank you from the bottom of our hearts – we strongly recommend it to everyone visiting Fez. We’ll be back!
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Price per night from:MXN$950
Posted on May 10, 2026
Guest UserThis hotel is a gem! The value for money is excellent. It's very clean, and the room smells lovely. A special thank you for the room choice – the ocean view is breathtaking. The location is convenient too: it's a stone's throw from the beach and close to shops/cafes.
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Price per night from:MXN$1,130
Posted on Mar 30, 2026|1 King Bed, Non-Smoking, Comfort Room, Garden View, Mini Bar, Bathrobe And Slippers, Courtesy Tray
Guest UserI was charged twice. I had already paid online via Trip.com, but the front desk couldn't find my payment in their system and demanded cash upon checkout. It's been over a week, and they still haven't processed my refund, even though I've sent photos of the payment receipt five times through the Trip.com chat and via email. My impression of the hotel is completely ruined.
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Price per night from:MXN$797
Posted on May 22, 2026
Robin xuanOur stay was incredibly pleasant. The hotel's location is excellent, close to the Old Medina and Mohammed V Square, making it easy to get around on foot. There are also plenty of transport options and shops nearby. The front desk staff includes Mandarin-speaking personnel, which made communication smooth, and currency exchange was conveniently available, making it especially friendly for Chinese tourists.
The room was clean, spacious, and comfortable, providing a quiet and peaceful stay. Breakfast offered a wide variety of options, including both Chinese dishes and local specialties, catering well to Chinese tastes. The overall service was attentive and thoughtful, and the value for money was outstanding. It's a perfect base for exploring and an excellent choice for anyone staying in Casablanca.
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Price per night from:MXN$1,219
Posted on Apr 22, 2026
Guest User
This is an absolutely wonderful garden-style hotel! The owners are incredibly warm and welcoming. They even invited me to a complimentary dinner, which I greatly appreciated! Traveling alone, I suddenly felt a sense of being at home. The location is very close to Casablanca Airport, and they offer airport shuttle service, which is a huge convenience for those needing to transfer in Casa. The surrounding environment is lovely and very quiet, perfect for resting! Friends who love cats will also enjoy it, as there are many kittens at the property. Many thanks to the hostess and host; it was a very comfortable stay! Wishing them a prosperous business and all the best!
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Price per night from:MXN$999
Posted on May 31, 2026
Guest User
My Moroccon friend I studied my phd with in Ireland (my nationality) drove me from Cas airport to the hotel & helped me with my bags to my room & ordered me a bottle of wine from the bar (about the same price as the deluxe room), saying welcome to my beautiful country! The bar staff took the wine off my friend, a GP, and said ”I know this is how you earn your bread and you will be paid but we don't accept this here”. I.e. The receptionist accused my friend of being a **********. The bar man was disgusted by the comment. Having paid, I didn't stay at the hotel and checked out the next day. The receptionist should say... We don't accept non-customers going to customers rooms, not accuse another Moroccon woman of being a ****** (my conservative Muslim friend was mortified)
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Price per night from:MXN$678