Fantastic clean and recently renovated hotel. We celebrated a birthday here and loved the experience, the buffet was extensive, but cheaper if you book ahead. The room service was a little slow (our order did not turn up when requested), but otherwise everything was great
The hotel has a very good structure, excellent breakfast, very good leisure area, but the apartments are very precarious, with sockets that pose a risk of accidents, horrible towels, very worn, the cooling center is terrible, it does not cool, the TV does not match the size of the room, very small, terrible image.
O hotel e o quarto estava relativamente limpo... Os elevadores com problemas ou em manutenção. Tive que usar as escadas depois de esperar um tempão, e a saída de emergência dá para a cozinha do restaurante, a gente fica perdido sem saber achar a saída. Para subir de escadas é ainda pior, não é fácil encontrar a entrada. Imagina se eu estivesse em um andar mais alto...
Old hotel, archaic structure. Good breakfast, large pool. Poor entertainment for families. During the Easter holiday, the hotel did not hold any Easter program or give any gifts as a courtesy.
Bom quarto. Espaçoso, bem limpo e iluminando. Não experimentamos o café da manhã, mas o hotel nao tem restaurante, que é um ponto negativo. Mas parece que isso é um padrão do ÍBIS. Bom curto benéfico.
A estrutura boa, café da manhã perfeito localização também boa, o que deixou a desejar foi a piscina que no dia que fui tava tão suja, mais tão suja que já estava ficando cinza (nem verde era) e se aproximou um funcionário da aérea da limpeza e perguntamos se ia limpar ele disse que não (detalhe era uma sexta) então não podemos desfrutar da piscina nas nossas 2 diárias
What a fairly spacious (except the bathroom).
Satisfactory breakfast.
Excellent reception service.
And it seemed well located (it has a shopping a few meters from the hotel that makes it quite easy)
Hotel bem localizado, bom café da manhã e excelente atendimento, pecou um pouco somente na limpeza, tive uma boa experiência e recomendo.
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AAnonymous UserThe location and significance of this hotel is unknown. I thought it was a hotel by the sea, but it was not by the sea. It is not very safe to walk to the sea or to the surrounding restaurants (the security guard said). The hotel's swimming pool is small and average. Breakfast was mediocre. The location is an hour away from the city. Although the service attitude is very good, it is difficult to give high marks.
GGuest UserPros:
* spacious clean room
* good breakfast opening at 6:30am sharp (doors are locked before then), with lactose-free milk and gluten-free options
* okay pool area (no greenery though)
Cons:
* the A/C was weak, but after running it for one day the room was sufficiently cool (you do need a card in the slot during that day...)
* no ”Do not disturb” sign to hang onto the doorknob
* the desk in the room was small and very annoying for laptop work (round, glass)
* the chairs in the room were not comfortable at all
* out of all the staff, only one front desk person spoke English
* no laundry facilities
* no business room
* old slow elevator
* window didn't insulate from the street noise that well, but I used 33 dB NRR earplugs to block the noise that came through; there are also many rooms that don't face the street
* the front gate didn't open automatically with my key; had to wait for staff to open it; other times it was left open
RRabs ShowtimeWe had the most amazing stay at Fera. Everything about this place was perfect. From the warm welcome from Leandro who is bursting with energy and filled with lots of knowledge and passion for the city, to Bruno's care and patience with planning a birthday surprise for our friend. All of the staff was so friendly and kind. The rooms were spacious and nothing short of exceptional, with beds so comfortable it was hard to wake up. The rooftop pool and bar were also great, with a lovely view of the harbor. As a group of foodies, the food at the hotel was phenomenal. We treated ourselves to some massages with Margot, who really made it worth it. We were only at Fera for two nights but felt like we were already part of their family. The history behind this hotel, the location and the staff made our stay in Salvador so special. We will definitely stay here again. Thank you to everyone at Fera Palace.
BBurrows and GwynnFantastic clean and recently renovated hotel. We celebrated a birthday here and loved the experience, the buffet was extensive, but cheaper if you book ahead. The room service was a little slow (our order did not turn up when requested), but otherwise everything was great
GGuest UserI had an amazing time at Wish Hotel da Bahia! The hotel is clean, beautiful, and well-maintained, with a warm and inviting atmosphere. The staff were incredibly welcoming and helpful, always making me feel comfortable and cared for.
The breakfast was absolutely delicious, with plenty of fresh options and great variety each morning. Everything about my stay exceeded my expectations. I would absolutely stay here again and highly recommend it to anyone visiting Salvador!
AAna SuellenPéssima experiência com relação ao estacionamento do hotel. Não tem sequer por onde pedestre sair. Tive q descer uma rampa péssima sem sinalização por onde pedestre deveria andar. Péssima experiência. Péssima estrutura de estacionamento.
Precisam melhorar sinalização e estrutura de estacionamento, bem como colocar carregador para carro elétrico. Uma rede como Accor seria o mínimo.
GGuest UserOld hotel, archaic structure. Good breakfast, large pool. Poor entertainment for families. During the Easter holiday, the hotel did not hold any Easter program or give any gifts as a courtesy.
GGuest UserCome on, I'll give my fair and honest assessment...
From the initial service of Catussaba resort I don't remember the name of the official, she, very friendly and gentle, served us super well... we arrived a little before the scheduled time and have already made us available from a room... as we were in 4 (one couple and two children) we expected the room to be ready to receive us... the bed sofa was unrecognized, we asked and soon more resolved... when I went to sleep in my bed I realized I had a screen of blood apparently and I went to watch well until Hair had... we called for the reception and asked him to exchange the bed copper for gentleness... when we returned to the room, I saw that the sleeve was no longer... apparently had changed, however, When I pulled the cover to sleep... I felt wrong because they had the job to turn the dirt copper bed...
Oh, we asked three times to change the control of one of the TV or to change the batteries... we left there without anyone having solved a so simple problem...
Another issue that is worth noting is that the hotel has to check urgently... on the air exhaustor of room 217... was not working! My children on the second day no longer took advantage of the hotel because they were sick and the air quality worsened the situation even more. Things that should not pass unnoticed!!!!
The hotel has a varied breakfast, everything very tasty, the hot pool, the staff working in this area needs more training because one is playing the client to another... perhaps the workforce is heavy because there are few professionals for demand ( holiday).
The park the children loved, the beach is beautiful! The hotel structure is very good! The night is a super pleasant climate!
GGuest UserHotel muito agradável, Augusto e Patrícia nos atenderam muito bem! Ótima localização e vista. Nossa segunda visita em duas semanas… Já virei cliente.
Obs: Infelizmente, toalhas de banho são extremamente encardidas, as do chão parecem as de rosto, mesma cor e tamanho.
GGuest UserWe didn't like the service right away
Upon arrival, employees with no patience asked to register,
I couldn't do it, very reluctantly they called someone else to help
We stayed 8 days in total in Bahia
First time we met someone in a bad mood, I thought it was important to report
Even because, the first impression is what remains
Good morning
Grateful
Patricia Katia Martins
Antonio Carlos Guarino
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