The view is very beautiful, the hotel needs a refurbishment of the bathrooms, locks, lifts and furniture, as well as gardens and above all have everything in order before the guest arrives, Because he touched me down many times, first a batterless control, then because he had to ask or change it at different times in the whole night and this annoyed me a little, because it wasn't the right model, and a bath with the broken cap, The hotel is very comfortable and very comfortable.
1. Individual hotel front desk English is not fluent enough to affect communication. 2. Actually, I fooled me without a room when I checked in, and gave me a different room type on the first floor. After I ran to the front desk again and again, I still thought it was right. During this period, including Trip.com , the reply given by his agent to communicate was also correct. When I went to the front desk again, another staff member, no longer like the previous fool, after I repeatedly questioned, silent, default error. Then Trip.com went to verify and confirm the error. In addition, despite repeated requests, the hotel never apologized to me, including the staff who fooled me. 3. The van was set up at the concierge the day before, and the staff repeatedly confirmed and recorded the time in the workbook, but the next day I changed someone and told me that his colleague did not tell him anything about the car, which seriously delayed our trip of the day! 4. The water in the room was not put. 5. The first floor is black like the basement. Negative Ratings! ! !
Hola, incluye el desayuno de las 2 noches de hospedaje, pero no sabíamos el horario, nunca nos lo especificaron, el primer día tuvimos que salir temprano por un compromiso, pero al segundo día que llegamos a desayunar, ya no nos quisieron atender porque dijeron que era hasta las 10:30 A.M., es decir, nos quedamos sin ese servicio que en teoría estaba incluido.
The hotel is very well located and has everything you may need, as there is a shopping center in the lower part, where you will find restaurants, cafes, shops and cinemas. On the other hand, although it is not a beach hotel, it has a club where you can go and return with transportation from the hotel itself.
It is good, with good location and scenery. It has its own beach. The breakfast is great, and the swimming pool is great. The door is very big, and it should be the best hotel in the city.
Complete facilities, beautiful scenery, close to the sea, the hotel can lead to the beach, you can watch the beach sunrise and sunset, some rooms have sea view rooms. The surrounding facilities are perfect and there is free parking.
With a stay at Hotel Villa Las Margaritas Plaza Cristal in Xalapa, you'll be in a shopping district, within a 5-minute drive of Xalapa Cathedral and Diego Rivera Center. This hotel is 1.1 mi (1.8 km) from Xalapa Gallery of Contemporary Art and 1.2 mi (1.9 km) from San Jose Church.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and an arcade/game room. Additional amenities at this hotel include a television in a common area, tour/ticket assistance, and a ballroom.
Grab a bite to eat at RESTAURANTE LA FUENTE, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 47 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Very Good
100 reviews
8.6/10
Price from
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6.8/10
MMilyla tele no tenía ninguna app y el internet era lentísimo
GGuest UserVery well located, across the road from the caxa bus station. Hotel has a slightly outdated grandiose vibe but is pretty nice.
Room was decent, great shower. Didn’t use the pool but looked nice, and nice garden next to it. Breakfast was tasty with attentive staff
AAnonymous UserDetalles como el que pidan un deposito de mil pesos, que te revisen la habitación antes de entregarla, que no tuvieran una cobija en el cuarto, le quitan puntos al servicio
MM42451****Complete facilities, beautiful scenery, close to the sea, the hotel can lead to the beach, you can watch the beach sunrise and sunset, some rooms have sea view rooms. The surrounding facilities are perfect and there is free parking.
MMcPheeWe had a nice stay. The room was nice and spacious, with a nice desk. The aircon filter maybe needs cleaning but apart from that we would come back.
GGuest UserHola, incluye el desayuno de las 2 noches de hospedaje, pero no sabíamos el horario, nunca nos lo especificaron, el primer día tuvimos que salir temprano por un compromiso, pero al segundo día que llegamos a desayunar, ya no nos quisieron atender porque dijeron que era hasta las 10:30 A.M., es decir, nos quedamos sin ese servicio que en teoría estaba incluido.
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