Hotel near Mactan,Lapu-Lapu City25.2% of visitors choose this area
RRea J.2025.10.26
One of the best hotels with good customer service and excellent facilities! I don’t normally write long feedback, but I was beyond happy and my expectations were truly exceeded. Kudos to both pool attendants — they’re polite, kind, and very attentive to kids. The Wi-Fi was great, perfect if you’re working while on vacation. The check-in and check-out processes were smooth and hassle-free!
The receptionists and F&B staff were amazing. Breakfast didn’t have too many options, but everything was delicious and worth the price. The room was quite small, especially if you’re traveling with kids, but it was clean, cozy, and smelled great Good Job to house keeping department!!
The hotel also offers free access to the Mactan Newtown beach and pool, which was amazing! They provide a free shuttle service on schedule, but if you don’t want to wait, no worries — it’s just a short walking distance. My baby Franco really enjoyed our stay here.
Thank you for the wonderful experience! We will surely
Belmont Management, please take care of your people — they’re your gems! Customers will surely keep coming back because of them!
Hotel near Mactan,Lapu-Lapu City25.2% of visitors choose this area
MMackoyElle2025.11.09
Hi!
Crown Regency Suites Mactan provides good service and very nice amenities. The staff are respectful and accommodating, making the stay pleasant. The room is beautiful, clean, and comfortable — a great place to relax.
The food was delicious and well-prepared, with flavors that were fresh and satisfying. The presentation was appealing, and the portions were just right. Overall, it was a very enjoyable dining experience.
Thank you!
Safety: As a solo traveler, safety is paramount, and this hotel truly delivered. With security checks at the entrance and a second one in the lobby, I felt completely at ease throughout my stay.
Facilities: Overall, the facilities were quite good. While not a brand-new hotel, the rooms were spacious and impeccably clean. The air conditioning was strong, and it was very quiet at night, which allowed me to sleep so soundly that I missed breakfast and ended up ordering takeout via Grab.
The rooftop pool wasn't very large, but I went up to lounge for a bit. After several days of diving, I was too tired to actually swim.
Service: Service was very responsive. During check-in, the staff mentioned I had the option to waive the deposit, and they even upgraded my room.
Hotel near Mactan,Lapu-Lapu City25.2% of visitors choose this area
AAnonymous User2025.09.12
Savoy is a good hotel, as it is located in the very center of Mactan, not far from the beach. The staff is friendly, on the first floor they give a towel and an entrance to the beach. The room was quiet, as was the whole hotel. On the first day they gave a dessert, it was nice and sweet. The water pressure in the room is good, there was always hot water. A gym and a swimming pool are available. The hotel was very humid, so things took a long time to dry. The floor in the room was dirty, as if it was never wiped.
I will definetly recommend this hotel, sobrang ganda ng rooms malaki,very comfy malinis,mabango, completo sa toileries tmay pa complimentary photo kapa 😊. I will surely return here, malapit kana rin sa Snorkling area which sobrang the best 👌 foods masarap, locaion wise, beach area,beach view sobrang sulit. Not so expensive
Hotel near Cebu City,Cebu City67% of visitors choose this area
YYenLee2025.08.31
Incredible hotel with top-tier service. The rooms are huge and beautifully designed. Loved the direct access to all the restaurants and amenities at Nustar. The Best breakfast buffet!
Hotel near Cebu City,Cebu City67% of visitors choose this area
AAtty. Mona2025.10.11
The room smells fresh and clean as well as the hallway plus good internet. The longganisang hamonado is so yummy except the scramble egg. I prefer sunny side up. The room rates is good. Will return again and highly recommended to friends. I already booked my friends here.
Hotel near Cebu City,Cebu City67% of visitors choose this area
CCris R.2025.11.08
We stayed here for one night after a Category 4 Typhoon hit my home in Liloan, Cebu, Philippines. It was the sleep and rest we needed after such a traumatizing experience. The checkin experience was swift and seamless. The housekeeping personnel who added the bed was courteous and efficient. The security team made sure that our valuables are well taken care of. There is a reason why Radisson in Cebu is a respected and highly revered brand. Our testimony is just one of the reasons why.
I came here for white sand beach. But in fact beach is so dirty... during 5 days I've been here all days were so many seaweed and plastic in the water. One day I even couldn't swim. Snorkeling is poor as well.
Hotel is clean and nice. But there some things, I didn't like.
1. No shower at the beach.
2. Security doesn't do anything with annoying sellers at the beach. Literally every 3-5 minutes I was distracted by locals selling something. I came here for peace and calm. This is annoying so much
3. I asked at the reception can I take phone and pocket to the beach, they said NOOOO it's not safe. Keep all your things with you. How can I relax in such environment? What exactly security do there then?
4. The price for this hotel equal to Marriott, but quality is not the same. I feel economy through everything. Very thin toilet paper. Diluted soup in washroom. And breakfast ... First time in my life I saw cheese cold cuts size 2×2 centimeters. Literally. I paid a lot for this hotel and don't want feel economy vibe.
5. Evening buffet doesn't work everyday. Yeah, it cost not much... but anyway meat there was with bones or soooo hard to chew. Again this economy vibe🙄 was it hard to take a normal meat? Not the cheapest one
6. Check out at 11 am.... what? I've been at 25 countries and hundreds hotels. This is first time check out so early. I asked for late check out and what they gave me is 1 hour more. So basically just a normal check out time. Insane
7. The quality of drinking water is very bad.
8. Ice for drinks probably made from tap water. It's too bad.
9. I feel pressure from sign near elevators. ”Using the stair promotes good health”. I've got a knee injury, I can't use stairs. Didn't I pay enough to use elevator? Or again you wanna save some electricity? Why to put this sign? Again this economy vibe...
So faithful for this place is 6.5/10
But any sense to come here? Beach is so dirty...
It was fantastic Vacation ever. Front desk Kevin was amazing from Arrival until departure. He was very kind and efficient. It was nice welcome. The restaurant staffs all were great. Breakfast, beach snack and dinner. They are kind and provide best service. Beach safety guards and security(Julio, if i remember correctly) very kind and help single traveler request very well. Thanks for my departure transportation driver. Every staffs with busy operation, they keep smile on face. I have a best vacation under the sun and beautiful beach with South Palm resort! I will definately will be back soon.
정말 조용하고 한적한 곳에서 제대로된 휴식을 취하고 싶으시면. 여기입니다.
Great
79 reviews
9.1/10
Price from
SAR 692
per night
Check Availability
See All Hotels With Parking in Central Visayas
Travelers Reviews of Central Visayas Hotels
See all
8.6/10
Very Good
TTheo StanI had the pleasure of staying at the Tsai Hotel and Residences, and it was an experience worth noting. From the moment I arrived, the welcoming staff and seamless check-in process set the tone for a pleasant stay. The location is fantastic, offering proximity to key attractions, dining options, and shopping areas, making it ideal for leisure and business travelers alike.
The room was immaculate, with modern furnishings that combined comfort and functionality. The bed was plush and inviting, ensuring a good night's sleep. I particularly appreciated the spacious bathroom and the availability of essential amenities that catered to every need. The Wi-Fi connection was fast and reliable, which was a great plus for staying connected.
The hotel's common areas, including the lobby and dining spaces, were well-maintained and exuded a sophisticated yet cozy ambiance. The breakfast selection was varied and delicious, featuring local and international dishes that appealed to all palates. The in-house restaurant staff was attentive and ensured a delightful dining experience.
What truly set the Tsai Hotel apart was the exceptional service. The staff went above and beyond to ensure my stay was comfortable and enjoyable, always greeting me with warm smiles and a willingness to assist with any request.
While everything was close to perfect, a minor improvement could be enhancing soundproofing in the rooms to block out occasional street noise. Nonetheless, this did not significantly detract from my overall experience.
I highly recommend the Tsai Hotel and Residences to anyone visiting the area. It offers excellent value for money, a prime location, and impeccable service that guarantees a memorable stay. I am looking forward to returning on my next trip!
ННаталья ДроняеваOur stay at E L Westensee Resort exceeded all our expectations! This place is ideal for those who are looking for a combination of coziness, comfort and excellent service.
Our villa was simply magnificent: spacious, stylish and very cozy. Snow-white bed linen and impeccable cleanliness created a feeling of real luxury.
The hotel staff are real professionals! Very responsive, sincere and always ready to help. When we decided to rent a bike, it was delivered right to the hotel - new, powerful, for only 500 pesos per day. It was incredibly convenient for trips to Alon Beach (only 7 km) and to local attractions.
I would like to separately note the breakfasts. The food was delicious, fresh and prepared with love. A real pleasure to start the day with such dishes!
We were pleased with the proximity to the street with cafes and restaurants - literally a few minutes walk. This allowed us to try many local dishes and not depend on transport.
Special thanks for organizing an early breakfast before our departure - everything was ready at 5:30, and the transfer to the airport was waiting for us on time.
E L Westensee Resort is a place where you want to come back! The warm atmosphere, perfect cleanliness and caring approach to each guest made our vacation simply unforgettable!
RRea J.One of the best hotels with good customer service and excellent facilities! I don’t normally write long feedback, but I was beyond happy and my expectations were truly exceeded. Kudos to both pool attendants — they’re polite, kind, and very attentive to kids. The Wi-Fi was great, perfect if you’re working while on vacation. The check-in and check-out processes were smooth and hassle-free!
The receptionists and F&B staff were amazing. Breakfast didn’t have too many options, but everything was delicious and worth the price. The room was quite small, especially if you’re traveling with kids, but it was clean, cozy, and smelled great Good Job to house keeping department!!
The hotel also offers free access to the Mactan Newtown beach and pool, which was amazing! They provide a free shuttle service on schedule, but if you don’t want to wait, no worries — it’s just a short walking distance. My baby Franco really enjoyed our stay here.
Thank you for the wonderful experience! We will surely
Belmont Management, please take care of your people — they’re your gems! Customers will surely keep coming back because of them!
YYenLeeIncredible hotel with top-tier service. The rooms are huge and beautifully designed. Loved the direct access to all the restaurants and amenities at Nustar. The Best breakfast buffet!
GGuest UserBreakfast was great. The location is excellent, close to everything, and easy to find. My only minor issues were the lack of in-room slippers and no toiletries provided. However, they made up for it by offering unlimited drinking water conveniently located just outside the room.
BBubbleChimpGood for experienced divers but not for new divers, solo travellers, relaxing beach time or a deluxe experience even though it was £200+ a night so I did not think it was good value.
For me it was just the wrong choice and I didn't do enough research. The main disappointment comes down to me basing my expectations on the price instead of the 3 star rating. I haven't paid that much for a hotel before and usually go for 4 or 5 star places so I just don't understand the pricing, maybe that's just how it is in the Philippines. The staff and service are good, breakfast and the room are ok, spa and diving are the good amenities so it might be the diving location which warrants the price.
Lunch and dinner are good. I recommend the honey yoghurt muesli with mango and the chicken salad (with a dressing) for breakfast. Everything I had on the lunch/dinner menu was great - the tom kha gai soup, Dorado, burger, curry etc all good. Small range of beers and cocktails available but cocktails were good too.
The room and bathroom are fine for 3 star standards. There is termite stuff falling from the wood beams and dead moths or similar insects on shelves which did not get cleaned away.
The Swedish massage was good, I recommend Gail. The shiatsu was painful and pinched my skin so she switched to Swedish. The pool is murky and not enticing to swim in, lots of mozzies around it too.
I much preferred the beach and water conditions further down at Dauin. I like to relax on a nice beach and swim etc. that's where the great snorkeling is too. But the water at Atlantis is too rough and windy and the beach too narrow.
Although the dive masters are great for leading dives and probably for the other diving skills, I wouldn't recommend getting your open water certificate here especially if you're at all nervous about it. There were some differences with the SSI videos like being able to practise boat entry in the pool first and using a snorkel that I would have preferred what with the condition of the water there. The beach, water and entry conditions are so much better 20-30min down the beach at Dauin, Bongo Bongo beach. I managed to earn my open water and it was the reason for this trip but it wasn't a pleasant experience and I watched the divers enter at Dauin quite jealously.
Considering you can do 4-5 dives a day here plus a day for Apo island, I think 3-4 days here would be perfect.
The hotel tour prices were a bit more expensive than others I found and they do not arrange joiner tours so as a solo traveller, their tours were prohibitively expensive. For some reason there were no joiner tours available outside the hotel either, I don't know if that's because of the season (jan-feb) or that's usual for the Philippines but it's the first time I've experienced that in my travels.
The tour to Apo Island is good and well arranged. The only thing is as a snorkeler you have to wait until after lunch to get to the shallow turtle area but it was great and a benefit of going with the hotel is you leave on their boat right from the hotel, no need to drive to the ferry.
RRogerBeautiful hotel in a beautiful location, eating breakfast and looking at the sea and all the breakfast staff were great especially John Mhar our waiter. Also the swimming pool are amazing too and i made a friend with Earl a great polite friendly guy at the bottom pool bar. Highly recommend this place to all and we will return next time with our family to enjoy
GGioTAll bookings at Nustar Resort include breakfast and access to the Executive Club Lounge located on the 23rd floor of Fili Hotel.
Mini-Bar is complimentary with a selection of 2 local beers, juices, and sodas. Nespresso machine with 4 capsules. TWG tea. Bottled water is unlimited. I appreciate the fridge being very cold.
Gerlain Paris branded bathroom amenities, as well as bath salts for the large bath.
Afternoon Tea (2:30 pm - 4:30 pm)
Light snacks with a limited selection of savory and sweet bites, they need to improve on this.
Evening cocktails and canapés (5:30 pm - 7:30 pm)
Excellent food buffet. I like the lechon quesadillas, jalapeño cheese poppers, and siomai. I appreciate the bartender crafting cocktails from a menu of drinks.
I understand the hotel is still brand new, but they need to do multiple inspections before releasing the room to guest. Vanity mirror was dusty from construction.
The Butler service was very attentive, many thanks to Ice (Butler) for making my stay pleasant, he would escort me to the pool, and even breakfast buffet at Fili Hotel bypassing the crowd at the entrance.
Breakfast Buffet is at Fili Hotel which is extensive and one of the best in Cebu. The problem is the crowd, while Nustar Butlers will escort Nustar guests to a table, there’s no dedicated tables for Nustar guests, which confuses the restaurant staff with seating assignments. Alternatively, the breakfast buffet at the executive club lounge is quiet but with limited options, they should have an a la carte menu to expand options like other international luxury hotels.
The security at the lobby entrance is wildly inconvenient and inconsistent, every time you enter you need to prove you’re a guest of Nustar and not a guest of Fili or a ****** player. It’s weird that they are sometimes overly strict and many times just ignore people passing by. Guests have a keycard to use elevators what’s the point of the guards that have a list of people’s names and room numbers, if anything that’s a security risk.
The pool service is lacking. Shared between 2 hotels and the upcoming grand summit. The pool area lacks service of a 5-star hotel, towels need to be claimed at a towel hut. My expectation is that there are staff that will setup loungers with towels for guests. And since the pool facility is shared with the muncher large Fili Hotel it can get crowded. Fortunately, Nustar has a private infinity pool which was closed my stay.
Nustar Resort has potential to be Cebu’s most luxurious hotel, they have the hard product with their spacious luxurious rooms, but they need to improve their soft product - the service from the butlers are outstanding and personal, but everyone else seems to be lost. For the asking price of 250-300 usd per night there’s a lot to expect.
Nustar is primed for excellence but falls just short of achieving refined luxury. I’m hoping Nustar partners with Marriott and rebrand under Luxury Collection. Or even Hyatt with Unbound Collection.
GGuest UserThis was a fantastic hotel! What stood out most was how incredibly kind and helpful the hotel staff were, offering 24-hour assistance. The breakfast was also delicious, and the rooms were clean, making for a truly satisfying hotel stay.
JJan MoreThe staff were so nice and accommodating. They truly cared for us when the earthquake happened on the night we were sleeping in our rooms. We used the stairs from the 5th floor post incident fearing for the aftershocks…we all stayed by the under renovation pool to stay away from the building in case it collapsed. The building swayed so much with the 6.9 magnitude..it was scary. The staff were calm and kept us all comfortable despite being scared themselves too. They helped us all moved to the 2nd floor after midnight post safety inspection.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.