Hotel near Praia da Rocha,Portimao100% of visitors choose this area
GGuest User2026.02.03
This hotel is outdated and doesn't deserve its 5-star rating; it's more like a 2 or 3-star property. We stayed for 2 nights and didn't have any hot water, so we had to take cold showers in winter at a supposedly 5-star hotel! I mentioned this at the reception to request a commercial gesture, but the manager wasn't there. I left my number, and so far, no one has contacted me! The breakfast was decent enough, and the beach view was absolutely lovely. When I made my reservation, I requested an upstairs room, but we were given a ground-floor room. I'm disappointed with this stay and wouldn't recommend it.
Hotel has great facilities and was very clean, though we were disappointed to realise that due to unsafe cliffs, it no longer offered direct access to the beach. Service should really be improved for such an expensive hotel:
1. Reception gave us 2 twin beds even though we specifically made a request at booking for double bed
2. Restaurants got my coffee orders wrong on multiple occasions throughout the stay
3. During the saturday bbq night, the hostess Priscilla made up a poor excuse not to give us a poolside table even though we were one of the earliest guests there. Her excuse was the remaining poolside tables were reserved for 4 families with dogs. We didn't see a single dog during the entire course of 2 hours, and the tables were given away to other couples for reasons unknown. This incident really upset us, and the fact that she had the audacity to make up such an excuse is appalling.
4. Gratuity was charged at 7.5% for every item, which is fine but what left a bad taste in the mouth is the hotel did it without informing customers upfront.
Another great stay in Sagres. We love this hotel. It is our second stay here and will return. We had an apartment overlooking the pool and ocean. Great for watching the sunset. There was a kitchenette, a living room, balcony, bedroom with 2 twin beds and bathroom. It was perfect for us. Great value for the money.
Overall it is a solid 4.5 star hotel and experience. The location is unbeatable, with breath-taking beach and sea view just off the front desk, as well as our beach room. The beach room is highly recommended for someone into the ocean view. The facility and staff are great. The Mercado even sells medicine (we got Gasvicon) which my wife could use the day we were there. The only downside that makes it not a full 5 star is that the room, decoration, and furniture are a bit outdated.
Once called the Alvor Luna Bay when bedrooms seemed larger!!! Renamed and reshaped. Swishly refurbed as new. Now the main problem is the lack of storage in what seem smaller bedrooms despite voluminous balconies. Simply, storage is inadequate for two guests for longer than a week, maximum. Let me describe............ a small [4feet tall?] open metal wardrobe rail with five fixed point clothes hangers. Four or five open shelves beside this rail., one occupied by the rooms safe. In all other respects its fine. The staff good and plentiful and helpful. The location the best in town!
We booked a resort view with a balcony got a ground floor with decking. The bedroom was a bit strange, the bathroom had a glass wall at the shower with a curtain in the bedroom covering it????? Cleaning of the room daily was very late could be as late as 3 or 4 pm in the day. We booked all inclusive, the food was amazing and there was always seemed to be food available. Buffet dinner was the best option. The drink selection was varied and non stop, all bars closed by 12 pm. Staff at reception were very friendly and helpful. Rooftop bar, pool bar and restaurant staff were friendly, but found a few of the staff in the main bar were unfriendly. I would fully recommend this hotel and are thinking of booking it again for next year.
The hotel has a swimming pool, but the grass separating the swimming pool is full of mosquitoes and bugs. The temperature of the swimming pool is still quite cold in mid-March, which is not suitable for swimming. The hotel is located opposite the beach, so it is 25 minutes away from the city center. It is quite dark when walking back to the hotel at night, which feels a little dangerous. The room is large, with a good sense of space, a terrace and enough storage space, just like the pictures. The only drawback is that there is no hair dryer. If you go to the reception to pick it up long before the daily check-in time, it will have been rented out. The room has a kitchen with enough kitchenware, but you need to clean it yourself. Otherwise, you need to pay the cleaning fee in advance at the reception.
The hotel was located really conveniently near Old Town, the bus station, and the beaches. We booked a room with 2 beds as listed by Trip but were given a room with only 1 bed and the front desk said it was actually based on availability, but there was no mention of this on Trip. If you have specific requests regarding number of beds make sure to write it in your special requests. Thankfully they were able to accommodate our request in the end. The pool is nice but I wouldn't recommend ordering food by the pool, overpriced for what you receive - the drinks were fine though. Otherwise the stay was good and no issues!
Beautiful hotel which was spotless clean. As an all inclusive booking the only access to food post 6pm was evening meal and felt missing access to snacks in the evening. Very relaxed and laid back setting where nothing was a rush. Maybe some.music in and arou d the pool.area during the day and access to more evening entertainment with games or alternative to jusy the band that were playing would have been good. Overall a pleasant stay and loved the room size and walk in shower
Comfortable room, nice staff, river views of Spain's Sanlucar de Guadiana makes this hotel thoroughly worthwhile, even if it is located a bit out of the old town of Alcoutim (10-15 minutes walk).
Very Good
81 reviews
8.8/10
Price from
€48
per night
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9,2/10
Great
FFranfromivegillVery clean and new hotel. The carpets in the hallways were brilliant - well thought out to make wheeled suitcases easy to pull; also stylish. Bed was super comfortable, AC very effective, room was kept immaculately clean by friendly cleaning staff. Friendly staff served breakfast and in the roof top bar which was amazing, with 360degree views. Dipping pool and sun loungers were well-used; hard to get a lounger in time!
Downside: some very odd management decisions. Despite description on Trip there was no cafe, no lunch or dinner and not even bar snacks! I rang on the 2nd day to ask for a bottle of water … response “Madam, this is a 3* hotel. You only get a bottle of water on your first day”!! Bizarre. I was able to buy a $0.99 bottle from the bar for €2.50!
Breakfast: the ubiquitous coffee machine producing the most disgusting coffee - I tried all of them! In the end I risked tea and even the hot water had scum on it. I know I was not alone … bacon - HP sauce standing proud like a statue - no sausages, cooked tomato, fried egg etc! Pancakes and waffles - no syrup! Nice fresh bread rolls and croissants. Sliced cheese and packaged ham. Selection of cereals, orange juice and good selection of fruit. After 5 breakfasts I got fed up.
WARNING - I was asked to give them my debit card to pay - she wrote down all the details! After I thought - why? I asked why - she said do they could charge me after I left if anything was missing or broken. I was assured this was legal in Portugal! I told them that was what “checkout” was for! I froze my card but I was really angry and when I have time to get a replacement I will need to cancel it!
Balcony nice but only looked onto other rooms! Looking down - WHY NO GARDEN???!!! Just rooftops.
I recommend a 4 hour boat trip …. Maybe 30m pleasant walk. Also hire bikes and go to the Nature Reserve - don’t miss Roman Salt Pits and beach crabs ….😊
YYaoThe best four-star hotel, I will go to portimao again because of this hotel, there is a very comfortable balcony, there is a swimming pool upstairs, the hotel also has a free shuttle bus to the beach, there is also a spa but you need to book in advance, the breakfast is also very rich and fresh. There is also a well-equipped gym, everything is very complete. It is also very close to the starting point of the pier to take a boat to see the caves and dolphins, just 3 minutes away. Great!
GGuest UserFormer Porta Nova Hotel since 2017 completely remodeled. Free breakfast, free Sauna and Turkish bath, free indoor and outdoor pool makes this place a bargain if you can get reasonable rates (65€ we paid per night). Buffet dinner 29€/Person + drinks is overpriced (local restaurant dinner incl. drinks is 15-20€/Person)
Breakfast buffet has huge selection, made to order eggs and stuff is a real plus.
Parking (still) free (incl. the roadside). Very nice personell all over - high recommened for Tavira! I recomend ”Restraurante O Simao” in residential area
NneffyHotel Aeromor is a really convenient hotel located on the FARO beach ***** .
A 6 minute taxi ride from the airport in a very beauitful location.
The check in experience was very pleasant and straight forward and the service was great.
The hotel do offer breakfast at a additional cost but you will not be disappointed .
The breakfast is a buffet breakfast and I enjoyed it very much as everything was delicious.
We booked a room with a lovely sea view ..
The room was very clean , the bed very comfortable and bathroom although very basic did the job.
You get a nice kettle and snack bits and it was really kond how they gave us a whole fruit bowl to devour .
The water pressure in the shower was surprisingly great and I love how they laid out the bathroom extras neatly .
Our room came with a balcony and it did not disappont.
Lovely views and it is really quiet at night.
On the last night we had some typical loud British tourist next door who really didn't take into account that people we're trying to sleep but the hotel staff sorted them put soon enough and told them to be quiet .
There is a resturant downstairs for lunch and dinner and love music which is there for you to enjoy.
The hotel is across the road from the beach
JJenA Cozy Getaway with a Few Quirks
I recently had the pleasure of staying at Block C in a wonderful location near the beach. My partner and I thoroughly enjoyed our time there, as the bedroom was spacious and beautifully designed. However, there were a few quirks that left us slightly puzzled.
Locating the signage for the establishment proved to be a small challenge, but it added a sense of adventure to our experience.
Unfortunately, the air conditioning in our room left something to be desired. It struggled to keep the temperature comfortably cool, and we often found ourselves feeling a bit hot. It would be great if this aspect could be improved to ensure a more comfortable stay.
Nevertheless, spending evenings on the balcony was a delightfully cozy and relaxed experience. The ambiance was inviting and lent itself to unwinding after a day of exploration. The surrounding garden and environment added to the overall charm, and we truly appreciated the pleasant surroundings.
I highly recommend visiting this place for a minimum stay of 2 to 3 days. Anything less would make the trip feel rushed, as there is so much to explore and enjoy. Despite the minor quirks, our overall experience was enjoyable and memorable. I'm grateful for the opportunity to have stayed here and would gladly return for another visit.
TTatsianaThe hotel is just 14 mins walking from the beach. The room was big and very clean. Breakfast is simple but you can find everything. There is sauna and gym, free parking.
AAnonymous UserIt's a great place to take a morning walk or a leisurely walk or jog in front of a beautiful beach. The spa is divided into time slots and requires a fee.
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