First time staying at SeaWorld Resort. We were here to celebrate our son turning 10 yesterday and we all had a fantastic time whilst staying here the past two nights. Theme park stay access is a must we loved our time at both SeaWorld and Movie World. Would highly recommend to other families with young children, plenty of fun to be had around the pool and splash park at the resort.
Hotel near Cairns City Center,Manunda100% of visitors choose this area
GGuest User2024.10.07
It was a solid stay would recommend, the staff were very well trained and handled the numerous travellers booking in at the same time.
For the price point offered this hotel was an excellent price for the location in regards to the cairns CBD meaning a short 5 min drive gave access to all that the CBD offered
This is one of the nicest places I’ve stayed, the staff are all friendly and welcoming, the hotel is clean& tidy, the buffet breakfast is outstanding, would recommend this to anyone x
The location is wonderful .. short walk to surfers paradise and skypoint is just right next door. Easy to get from airport as the tram stop is just right next to skypoint. Many cafe and restaurant choices. Did not use the pool or gym. Noise can be heard from room as the walls are thin. Easy check in .. staff did not advise much on the resort facilities and we figure out the wifi password base on the sticker on the kitchen wall. Our rooms balcony look out into the pool which is nice.
Hotel near Cairns City Center,Cairns North100% of visitors choose this area
AAnushri2024.09.04
Had a wonderful stay at Bohemia Resort Cairns! The room was clean, spacious, and well-equipped with modern amenities. The staff was incredibly friendly and helpful, going above and beyond to make our stay comfortable. The location was perfect—close to key attractions but still peaceful. Breakfast was delicious with plenty of options. Overall, a fantastic experience. Highly recommend this hotel for anyone visiting the Esplanade Cairns.
The location of the hotel is OK. It takes about 30 minutes to walk to the main street. The bus station is about 5 minutes. The room is very large and the view is also very beautiful. The environment of the whole hotel is still very chill and comfortable. The hotel is satisfactory
Had an overall great stay. Disappointed they couldn’t move our friends room closer to us despite booking together. Food was expensive for average quality. Breakfast was good however. Would stay again
Very nice room with good layout and spacious enough. Near pool and restaurant, I'm glad it was a quiet Monday night and not a weekend otherwise noise could have been an issue. Good service and tasty food. The place had a nice atmosphere, great to meet friends or family and enjoy the ambience.
An unexpected hotel during my trip to Australia. It should be said to be a resort. It has a water park, some children's amusement facilities, and an RV camp. The rooms are all small single-family houses, which is especially suitable for family travel. I highly recommend it.
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TTerriWe had a few problems with swipe cards, which didn't end up resolved, lots of apologies but no offer of compensation (to access our room we had to get the staff to swipe us up to our level then swipe into our room) otherwise it was a lovely stay, beds are super comfy
GGuest UserExcellent location, lovely apartment, and great facilities. We really enjoyed our stay and would happily come back again. Highly recommended!
GGuest UserHad to wait while one of our 2 rooms was made up but the room that was supposed to have been made up had only had the beds done. Toothpaste splattered across the bathroom mirror, toilet unscrubbed, no face washers, hand towel or bath mat though there were fresh towels on the beds.
The kitchen hadn't been done as there was no dish cloth or liquid for cleaning only 2 tea cups, no mugs and the fridge contained half eaten yoghurt, a full bag of grapes and a 1/4 of rotten watermelon its juices all crusted under it.
The well frosted freezer contained a partially eaten iceblock frosted into the freezer, obviously it had been there long enough to be frosted to it.
The kitchen had not been stocked with tea coffee sugar or most importantly for me milk (being a little fussy I bring my own tea and coffee)
I have doubts about if it was vaccumed due to the pills as several other items on the carpet. I mention the pills as we had young children with us.
The aircon remote had no batteries or back to it but we just swopped out the batteries for the T.V. remote
The cleaner sent to remedy this politely made it clear that she wasn't the one who'd made up the room. She cleaned the mirror restocked the face washers, hand towel and bath mat, removed the food from the fridge and freezer and upon request gave me a cloth for me to scrub off the crusted watermelon juice.
The beds were clean (I checked) with fresh sheets and comfortable. They were clear that they expected courtesy to others by not making alot of noise late at night or slamming doors. The pool area could have been cleaned. I don't know where the dirt came from but it was there when we arrived and still there when we left. The lobby chairs I wouldn't sit in, needed a good scrub with soap and water.
They unlocked the freezer at the Cafe late one night for us to buy ice cream. The staff were helpful and polite. The kids loved playing ping pong and swimming.
AAnonymous UserThe room rate is cheap. I booked a cheaper hotel because I had to get up early to catch the flight. The only drawback was that I was given a disabled room on the lower floor. I had to get up early the next day so I didn't ask for a room change. The floor was high and I could smell the fumes from the restaurant downstairs. I recommend booking a room on a higher floor.
FFeixingdarenThe room layout is very good, suitable for family travel, there is a business district downstairs, and you can go to the supermarket to buy some ingredients to cook. It is no problem for a family of six to stay here, and the scenery outside the room is also OK. The disadvantage is that the cleaning is so-so. If you don't like Western breakfast, don't book it, because it is indeed a bit different from the taste of Asians.
AAnonymous UserHad a wonderful stay at cairns queen court! All the staff were super friendly. They always try their very best to help with our questions and provide suggestions to our trip planning! However, beware of the morning (ard 6:30am) house keeping if you wanna sleep in~ overall, I enjoyed staying there and had lot of fun in Cairns!
GGuest UserHave stayed here a few times now and always had a nice stay. Clean and comfortable. Nice addition to have the pool too although there isn’t much seating around the pool. Staff are friendly and location is perfect. The only thing I have to moan about is the deposit - even when I asked it does not get refunded, I have had to go through my bank every time to get the deposit back, maybe I’ve just been unlucky but it’s never been refunded to me from the hotel, I’ve always had to raise a query with my bank to get it back.
PPHILLIP JAMESThe Mantra Hotel has outstanding location. It is directly in front of the Woolworths supermarket - the best option in central Cairns. It's also virtually opposite (the esplanade side)the lagoon public beachfront swimming pool. Finally it's just a 5 minute walk from Cairns Cruise Terminal, with outstanding day trips to Green Island, Fitzroy Island and the Reef. I booked a sea view room. When you enter the room, you don't see the ocean, but a building across the road. However, the view from the balcony was amazing. The balcony overlooks the main features of lagoon on the sea front. During the day it is great view - the lagoon pools and sea in the background. At night you cannot see the sea (as to be expected) but you have the amazing lagoon lights, which makes it very desirable and even romantic. Our room was at the end of block, which overlooks a shopping mall (no car noise) - looking right from the balcony is the lagoon view and looking left is a mountain view. However, from 2:00pm to 6:00pm the sun comes directly into the balcony area, which means it unusable until sun sets. Of course if you don't mind baking in the sun on the balcony, this is not really a concern. The room itself is pretty basic. The mini fridge of OK and TV has domestic channels only - no cable TV for BBC/CNN. The bathroom is of a good size. There is combined shower & bath. However, when using the shower, it can slightly flood this bathroom. A shower curtain may be desirable because the glass panel is not sufficient enough. At $225 per night this hotel was not cheap and you can better deals by coming in the off-season OR going bit further down the esplanade, and choosing another hotel. The Mantra does have its own pool and it is wonderfully heated, with normal deck chairs you would expect at 4 star hotel. However, the pool gets very little natural sunlight, because it of its location between 2 buildings. Overall, the hotel has amazing location, and it is still recommended, despite the shortcomings mentioned. My final note: When we checked in, I was impressed with the level of service provided by the receptionist. She had a very welcome attitude and a wonderful personality.
FFreeman SThe location is right on the strand of the beach. The sunset is very beautiful at dusk. It is also very convenient to go to the coffee shop to the supermarket and walk for 10 minutes. Buy all the daily necessities and sit on the terrace to watch the sunset until dusk, which is pleasing to the eyes.
As for the service, there is basically nothing except Check In. It's not like living in a hotel in the Asia-Pacific region, with five-star service
In terms of price, in terms of 1000 heads, it does not include anything. It is really because there is no choice.
GGuest UserActually Myself and my colleague booked two family cabins for three nights. That is for work and we were the only guests. As per advertised on trip.com we paid for including buffet breakfast. Following day morning when we went for the restaurant we were told they have not been provided our names and we need to pay for breakfast.. So I had to bring my booking print out and show the restaurant staff breakfast was included. Even though they let us eat there they were not convinced and were suspicious I guess.
So that day my colleague went to see the manager of the accommodation and he said to me she was not convinced about breakfast was included. My colleague said it was very unpleasant and embarrassing. She told him I need to come down too. But later when I went to see her she said everything is sorted out and problem was they didn't know anything about Trip.com and trip.com send the booking through ******* and wrongly mentioned each of our booking included three adults and the extra payment is for additional adults as they understood. So the third day morning we didn't have issue at the breakfast as our names passed on. But unfortunately last day morning restaurant staff asked us to pay for breakfast because our name was not on the list. Luckily the chef remembered us and he was very politely let us eat. Even though we paid for breakfast we were at mercy of good people. Whole experience was very inconvenient and embarrassing. I think main bungle was done by Trip.com. But management did not bother to completely sort it out.
This was my first time with Trip.com and Aaok Moondarra Accommodation Village. My colleague said he did not have issues previously with Trip.com but all those occasions were without breakfast. Other than that accommodation was really good. It had got good Wi-Fi, YouTube and Netflix.
My advise is if you book through Trip.com for an accommodation with breakfast make sure with the accommodation that it has been correctly passed on to them.
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