Excellent stay. The staff was very attentive, I was always well taken care of from the moment I arrived. The food was wonderful.
Nothing to complain about. I intend to return.
Clean rooms, educated and very performing staff, hotel in good conditions, bathroom with strong and hot shower, hot water, good air conditioning. Breakfast within the average for the network. good internet. Good reception with room to warm food.
Negative but tolerable points
Small frigobar (but comes with 2 cocaine, 4 water and two beers) , a lift has broken since I arrived.
Morning coffee
I enjoyed and renewed my stay, but the coffee juice was watered and had no salty cakes, and on Saturday the coffee was filled with a guest to eat in the foot.
Room spacious and clean, bed comfortable, sheets and towels good quality, AC works well and is quiet, breakfast absolutely great with excellent coffee and outstanding offerings, check-in fast and friendly. I wish we were staying at Novotel Salvador longer.
We had Seafood Risotto at the restaurant and it was very generous with the seafood, but took about an hour so bring a book if you plan to eat dinner here.
They left something to be desired at check-in time, I spent approximately more than 30 minutes in line waiting to be served, I arrived at the established time which was 2:00 pm and was only served around 2:35 pm, they need to put more staff to speed up the process.
We like the hotel very much, we just find very expensive drinks and picolies!! I say exaggerably expensive.
Although we were not so well treated by a lot of the hotel staff, a special manager Thiago of the breakfast restaurant was very requested and even prepared a tea for my son q was c diarrhea!! Finally, at the end we don't always forget how we were received!!
Just surprising. A excellent location, has a wonderful internal structure. For anyone who seeks a complete hotel, this hotel will provide you. The hotel is a great pool, jacuzzi and a phenomenal location (being less than 200 metres from the center). I'm noticed to anyone. I'm worth it. I'll be back. I'm sure I'm grateful to all the staff of the Hotel Terra Brasil team for the reception to my family.
We were a night in the relatively new and very clean hotel. The rooms are modern and the beds comfortable. Breakfast is also very ordinary. The location is OK, you reach the beach or the place for excursions to a few meters. The price is a little high.
In fact, good hotel, but:
- The surrounding area is full of moskitos, that's natural, but the hotel should look that you can close the windows. Unfortunately, it always had 2-3cm columns that remained open. Therefore, countless moskitos came in. Instead of renovating, the hotel preferred involumes of poison sprayed, which was not even pleasant.
- Wifi was extremely unstable, was always offline for hours.
-Breakfast buffet costly. You seemed to have kept the Corona setup... (You couldn't take it from the buffet yourself). Eventually because the guests eat so less? ...
Sorry that these details were not true... The hotel would otherwise be good.
The hotel has a good location, which makes it easier to access tourist points and services. The environment is very nice, offering good aesthetics, but the furniture is a little old, which may be a negative point. The reception is good, with careful and performing professionals, and the pool bar is also highlighted, with a happy and sympathetic team, providing a pleasant experience. In particular, Tamires is highlighted by its excellent attention and sympathy, ensuring a quality service.
Very Good
73 reviews
8.3/10
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7.5/10
Rroalbuquerque2I enjoyed the experience as a whole and will be returning for a third time to stay there. The service provided by most of the receptionists, maids and other staff was excellent. The apartments were in good condition and clean, but the TV had a limited number of channels.
AAnonymous UserThe location and significance of this hotel is unknown. I thought it was a hotel by the sea, but it was not by the sea. It is not very safe to walk to the sea or to the surrounding restaurants (the security guard said). The hotel's swimming pool is small and average. Breakfast was mediocre. The location is an hour away from the city. Although the service attitude is very good, it is difficult to give high marks.
GGuest UserPros:
* spacious clean room
* good breakfast opening at 6:30am sharp (doors are locked before then), with lactose-free milk and gluten-free options
* okay pool area (no greenery though)
Cons:
* the A/C was weak, but after running it for one day the room was sufficiently cool (you do need a card in the slot during that day...)
* no ”Do not disturb” sign to hang onto the doorknob
* the desk in the room was small and very annoying for laptop work (round, glass)
* the chairs in the room were not comfortable at all
* out of all the staff, only one front desk person spoke English
* no laundry facilities
* no business room
* old slow elevator
* window didn't insulate from the street noise that well, but I used 33 dB NRR earplugs to block the noise that came through; there are also many rooms that don't face the street
* the front gate didn't open automatically with my key; had to wait for staff to open it; other times it was left open
GGuest UserExcellent stay. The staff was very attentive, I was always well taken care of from the moment I arrived. The food was wonderful.
Nothing to complain about. I intend to return.
RRabs ShowtimeWe had the most amazing stay at Fera. Everything about this place was perfect. From the warm welcome from Leandro who is bursting with energy and filled with lots of knowledge and passion for the city, to Bruno's care and patience with planning a birthday surprise for our friend. All of the staff was so friendly and kind. The rooms were spacious and nothing short of exceptional, with beds so comfortable it was hard to wake up. The rooftop pool and bar were also great, with a lovely view of the harbor. As a group of foodies, the food at the hotel was phenomenal. We treated ourselves to some massages with Margot, who really made it worth it. We were only at Fera for two nights but felt like we were already part of their family. The history behind this hotel, the location and the staff made our stay in Salvador so special. We will definitely stay here again. Thank you to everyone at Fera Palace.
NNorbert H..........................Tolle Strandlage.
Gut geführtes Hotel.
Allerdings muß man, bei einem Wunsch z. B. nach einem 2. Bettlaken, an der Rezeption zur Erledigung öfter mal ”erinnern”
Sehr guter Frühstücksservice. Aufmerksames Personal. Ausreichen große Auswahl. Es wird laufend nachgefüllt.
W-LAN Empfang aber von Zimmer zu Zimmer unterschiedlich. Es war diesmal nicht ausreichend sodass wir das Zimmer wechseln mußten.
AAnonymous UserI enjoyed my stay but I had to change rooms because I had asked for a double bed and they put me in a room with single beds. There was also a door in the room (locked) that gave access to another room where you could hear everything other guests were talking about. There were no towels in the room and the shower wasn't getting hot. Breakfast is nice and the receptionist asks for it.
LLorne M.Room spacious and clean, bed comfortable, sheets and towels good quality, AC works well and is quiet, breakfast absolutely great with excellent coffee and outstanding offerings, check-in fast and friendly. I wish we were staying at Novotel Salvador longer.
We had Seafood Risotto at the restaurant and it was very generous with the seafood, but took about an hour so bring a book if you plan to eat dinner here.
GGuest UserAdorei.A localização é excelente assim como o atendimento,a estrutura e limpeza.
Vou deixar duas observações mas que de forma alguma diminuem a experiência que foi espetacular.É que sempre pode melhorar.
Mas poderiam mudar a esteira da academia.Bao dava pra correr.Era muito estreita e instável.Pode até causar acidente.
O outro ponto é o barulho com as conversas dos funcionários em horários bem cedo comopor ex, antes das 07h da manhã.Ali próximo da lavanderia e por onde passam os funcionários alguns paravam ali próximo de alguns quartos e conversavam bem alto que dava pra ouvir nos quartos.Apenas essa orientação para evitar conversas altas até um determinado horário .Ficavam rindo e tal.Acho que nem se tocaram.Com toda a certeza voltarei a ficar hospedada no hotel.A minha avaliação é 9 por causa desse detalhe do barulho próximo ao quarto.
AAna SuellenPéssima experiência com relação ao estacionamento do hotel. Não tem sequer por onde pedestre sair. Tive q descer uma rampa péssima sem sinalização por onde pedestre deveria andar. Péssima experiência. Péssima estrutura de estacionamento.
Precisam melhorar sinalização e estrutura de estacionamento, bem como colocar carregador para carro elétrico. Uma rede como Accor seria o mínimo.
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