Hotels With Spa in Kanagawa Prefecture, Japan

Hakone Hotel Kowakien, a natural onsen hotel offering dinner and breakfast that I'd rate 90 out of 100. It's not easy to impress me in Hakone, the famed hot spring town in Kanagawa Prefecture, but this hotel truly excelled across all criteria, showing a consistently high standard. Both the front desk and restaurant staff were attractive, with fluent English and standard accents; notably, they didn't employ any Southeast Asian staff. The hotel facilities are relatively new and well-designed, and the cleanliness is exceptional. The public areas offer plenty of sofa seating, and the temperature control is precise, allowing guests to comfortably wander around in traditional yukata without feeling cold. The air is fresh with no strong artificial scents, embodying a 'Natural and Pure' concept. The restaurant, named Fontainebleau, lives up to its name with authentic French pastries. The 'all-you-can-eat' style still maintains high-quality ingredients, and there's an unlimited supply of Sapporo Asahi draft beer and Gekkeikan sake. What's more, the self-service alcohol bar is also open during breakfast, which seems quite common for Japanese guests – their physical resilience certainly differs from ours! Observing Japanese dining concepts, you'll notice several characteristics: a wide variety of dishes, comprehensive nutrition, low-temperature preservation, minimal oil and seasoning, and avoiding high-temperature cooking to prevent nutrient loss. The sauna is also quite professional, featuring a 12-minute sand timer, anti-scald mats, humidity and temperature displays, and powerful heating elements that ensure you won't waste any time. Whether you prefer mountain views, garden vistas, or indoor hot springs, there's an option for everyone. For those interested, the address is: 1297 Ninotaira, Hakone-machi, Kanagawa Prefecture 250-0407

View: The room offers a fantastic view, the lake-view room on the 19th floor provides a spacious and comfortable panorama. Parking: Free! Just navigate to the hotel and drive into the large parking lot you'll see (we circled three times, but the signs are actually very clear). After getting your parking ticket, check in and register it at the front desk. You can then enter and exit as many times as you like, free of charge, which is very convenient. Completely free. Facilities: Surprisingly dated. Booking this for over 2000 yen during New Year's, it felt like a Japanese budget hotel. Seriously needs an upgrade; it might deter families. Choosing a Japanese-style room would be much better. Food: Breakfast was great. For other meals, we had to make reservations due to New Year's, so we ended up eating instant noodles (there are many convenience stores nearby). Activities: During New Year's, there were traditional cultural activities in the lobby, which was a nice experience.

My stay at this hotel was truly exceptional. The view of Mount Fuji was absolutely perfect, creating a breathtaking and unforgettable experience. The hospitality service was fantastic—staff were incredibly attentive, friendly, and went above and beyond to ensure a comfortable stay. Every detail was well taken care of, making it a truly relaxing and enjoyable visit. Highly recommended!

This hotel far exceeded our expectations! It was unanimously praised by my travel companions during this trip. It just goes to show that you get what you pay for. It's only about 100-200 meters from Gora Station for the Hakone Tozan Railway, and there's a bus stop right outside the hotel that goes to Gotemba Premium Outlets. This made transferring transportation so easy, without having to drag our luggage too far, and it was punctual and convenient. Everyone, when you get to Hakone-Yumoto Station, remember to absolutely send your luggage ahead at the station. It's only 1000 yen per person for large luggage. We arrived at the hotel in the afternoon, and our bags were already in our room. This service is incredibly thoughtful and human-centric. The nearby gyoza restaurant was quite good. If you haven't booked dinner, you can give it a try. I highly recommend the kimchi gyoza soup. Breakfast was a standard buffet, with both Japanese and Western options, and a good variety to choose from. The private onsen required a wait, so we only experienced the public bath. Perhaps because it was a weekday evening, there was no one else there, so it practically felt like we had the place to ourselves.

The room was quite spacious; we had no problem opening two 28-inch suitcases. The bathroom had a separate wet and dry area. The hotel is right above a subway station, just two stops from Yokohama Station, and a taxi ride costs about 1000-ish JPY. Right next to the hotel, the Mark Is shopping mall has a good selection of outdoor brands like Arc'teryx, Descente, Salomon, Oakley, Montbell, etc., plus a supermarket where you can grab lots of tasty snacks. It's also a short walk to the Red Brick Warehouse. Overall, it's great value for money if you're staying in Yokohama.

Very close to south gate of kannai station. Very friendly staff. Good air conditioning in room. Strong water pressure and hot shower. Close to at least 3 convenience stores for snacks. Lawson is across the street. 20 minutes to international passenger cruise terminal or chinatown.

Facilities: This onsen ryokan is conveniently located right next to Odawara Station, making it incredibly easy to visit Hakone. You can even do a day trip there using just the Hakone Free Pass. Cleanliness: Spotlessly clean. Environment: The views from the higher floors are fantastic, offering a distant view of the ocean. Service: The buffet breakfast was exceptionally generous and delicious – highly recommended!

I have to commend the hotel's customer service. I had booked two different rooms for two separate days, with breakfast included but no dinner. I emailed customer service before my trip to inquire about this, and their reply was incredibly detailed. In the end, for an extra fee, I was upgraded to a larger room, so I didn't need to switch rooms in between. The hotel also had a few ********* girls who spoke Chinese, and Miss Wang and Miss Yu were very patient in explaining how to travel around Hakone and how to use the pass for various modes of transportation. I'm very grateful for their help! Finally, I'd like to add that for an additional 1000 yen per person, we upgraded our breakfast to the French restaurant – it was superb! We were seated by the window with a view of Mount Fuji, the service was excellent, and the ingredients were fantastic. Absolutely worth it!

The hot spring was incredibly comfortable, and having a private onsen was a real treat. They even offer free ramen in the evenings, though the serving time is quite short, so make sure to check the schedule. Parking at the hotel was very convenient. I heard the room rates are usually quite high, but I booked it on Ctrip for just over 1400.

The hotel is conveniently located, about a 10-minute walk from Fujisawa Station, and there are several convenience stores as well as supermarkets next to the hotel, making it easy to go shopping. And there are also many restaurants, the best is there is a palace of excitement, there is a lot of things sold, the price is also very cheap, close to Eno Electric, excellent transportation. Nearby just arrived at the station Excellent transportation