Hotel near Kowakidani/Miyanoshita,Hakone1.1% of visitors choose this area
GGinoyi2025.12.25
Hakone Hotel Kowakien, a natural onsen hotel offering dinner and breakfast that I'd rate 90 out of 100. It's not easy to impress me in Hakone, the famed hot spring town in Kanagawa Prefecture, but this hotel truly excelled across all criteria, showing a consistently high standard. Both the front desk and restaurant staff were attractive, with fluent English and standard accents; notably, they didn't employ any Southeast Asian staff. The hotel facilities are relatively new and well-designed, and the cleanliness is exceptional. The public areas offer plenty of sofa seating, and the temperature control is precise, allowing guests to comfortably wander around in traditional yukata without feeling cold. The air is fresh with no strong artificial scents, embodying a 'Natural and Pure' concept.
The restaurant, named Fontainebleau, lives up to its name with authentic French pastries. The 'all-you-can-eat' style still maintains high-quality ingredients, and there's an unlimited supply of Sapporo Asahi draft beer and Gekkeikan sake. What's more, the self-service alcohol bar is also open during breakfast, which seems quite common for Japanese guests – their physical resilience certainly differs from ours! Observing Japanese dining concepts, you'll notice several characteristics: a wide variety of dishes, comprehensive nutrition, low-temperature preservation, minimal oil and seasoning, and avoiding high-temperature cooking to prevent nutrient loss.
The sauna is also quite professional, featuring a 12-minute sand timer, anti-scald mats, humidity and temperature displays, and powerful heating elements that ensure you won't waste any time. Whether you prefer mountain views, garden vistas, or indoor hot springs, there's an option for everyone.
For those interested, the address is:
1297 Ninotaira, Hakone-machi, Kanagawa Prefecture 250-0407
The hotel's location is super convenient; there's a direct walkway from Minatomirai Station right to the lobby, and it's only two stops to Yokohama Station. Plus, there are tons of shopping malls nearby, making it perfect for shopping. The room was spacious with a beautiful bay view, and it was quiet and comfortable. Excellent value for money!
My stay at this hotel was truly exceptional. The view of Mount Fuji was absolutely perfect, creating a breathtaking and unforgettable experience. The hospitality service was fantastic—staff were incredibly attentive, friendly, and went above and beyond to ensure a comfortable stay. Every detail was well taken care of, making it a truly relaxing and enjoyable visit. Highly recommended!
Hotel near Kowakidani/Miyanoshita,Hakone1.1% of visitors choose this area
MM7845****2025.11.01
A fresh and charming hostel, mostly frequented by young foreigners. The small rooms only have a bed and a bathroom, but the green view outside the window is very soothing. Outside the shared bathrooms, there's complimentary milk and popsicles. In the afternoon, the library offers a variety of snacks and drinks. The guests are all quiet and well-mannered; everyone sits by the window, enjoying drinks, relaxing, and using the internet without disturbing each other. It's truly great value for money and very 'introvert-friendly'.
The room was quite spacious; we had no problem opening two 28-inch suitcases. The bathroom had a separate wet and dry area. The hotel is right above a subway station, just two stops from Yokohama Station, and a taxi ride costs about 1000-ish JPY. Right next to the hotel, the Mark Is shopping mall has a good selection of outdoor brands like Arc'teryx, Descente, Salomon, Oakley, Montbell, etc., plus a supermarket where you can grab lots of tasty snacks. It's also a short walk to the Red Brick Warehouse. Overall, it's great value for money if you're staying in Yokohama.
Hotels in Naka Ward,Yokohama10.2% of visitors choose this area
GGuest User2025.11.25
Very close to south gate of kannai station. Very friendly staff. Good air conditioning in room. Strong water pressure and hot shower. Close to at least 3 convenience stores for snacks. Lawson is across the street. 20 minutes to international passenger cruise terminal or chinatown.
Facilities: This onsen ryokan is conveniently located right next to Odawara Station, making it incredibly easy to visit Hakone. You can even do a day trip there using just the Hakone Free Pass.
Cleanliness: Spotlessly clean.
Environment: The views from the higher floors are fantastic, offering a distant view of the ocean.
Service: The buffet breakfast was exceptionally generous and delicious – highly recommended!
Hotel near Lake Ashi,Hakone23.1% of visitors choose this area
MM253742****2025.10.19
I booked a lake-view room, but at first, the front desk gave me a garden-view room with only a tiny glimpse of the lake on the left. After some discussion, they finally switched my room. Later, after my bath, I noticed that several rooms with better views were just getting occupied, so it really shows you have to advocate for yourself. After the room change, the scenery was fantastic, directly facing Mount Fuji, absolutely stunning. The breakfast selection was also rich. The only downside is that transportation is a bit inconvenient; there aren't many shuttle buses, and public transport services are limited.
Hotel near Gora/Sengokuhara,Hakone10.2% of visitors choose this area
GGuest User2025.12.04
The service was excellent. The hot springs were very enjoyable. They have different types of hotsprings (regular, carbonic acid, cold). The food was excellent. We were stuffed. The portion was huge and the variety was wide.
Hygiene was great. The room was spotless and the balcony was very romantic under the moon light. Well worth the money.
The staff at this hotel is incredibly accommodating and friendly, with a special mention for the housekeeper who not only kept things tidy but also brightened my day with warm greetings and a welcoming smile. However, I did notice some dust behind the TV. On the positive side, the location is excellent, making it a great choice for solo travelers.
I was pleasantly situated near the bathhouse, which added to the overall convenience of the stay. However, it’s worth noting that I recommend against choosing a smoking room if you’re not a heavy smoker. The floor had a pervasive cigarette odor that was quite strong, and it felt like the scent clung to my clothes.
Overall, it’s a decent hotel experience.
Very Good
195 reviews
8.7/10
Price from
€25
per night
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9.3/10
Great
AAnonymous UserThe hotel has a lovely little garden that's beautiful both day and night. The dinner buffet was excellent, with a wide variety of dishes, including seafood, crawfish, and king crab – much better than breakfast. On the first floor, there's free ice cream; just ask the front desk for tokens. There's a good selection, and it's delicious. The chocolate cones were especially crispy.
AAnonymous UserWe booked a hot spring hotel on short notice and were very satisfied with it. We arrived early and could not check in until after 3:30 pm, but fortunately we could leave our luggage at the hotel. The staff helped us make the bed when we were having dinner in the evening. There was a rich variety of dinner, but we didn’t really like the side dishes. It would have been better if the side dishes were replaced with sashimi. We even had a surprise dessert after the meal, which made us very happy. The breakfast the next day was also very filling and delicious. The experience is very good and recommended for staying.
AAnonymous UserA very beautiful ryokan, old but very well maintained. The decor is so beautiful. From the moment you check in, you will be in good hands of the ryokan, well served with friendliness. Keiseki meals (dinner and breakfast) are served in the room. Food is delicious! And love the private outdoor onsen!! U get to book for 30 minutes per day for the stay. Well worth the price.
MM253742****I booked a lake-view room, but at first, the front desk gave me a garden-view room with only a tiny glimpse of the lake on the left. After some discussion, they finally switched my room. Later, after my bath, I noticed that several rooms with better views were just getting occupied, so it really shows you have to advocate for yourself. After the room change, the scenery was fantastic, directly facing Mount Fuji, absolutely stunning. The breakfast selection was also rich. The only downside is that transportation is a bit inconvenient; there aren't many shuttle buses, and public transport services are limited.
MM7845****A fresh and charming hostel, mostly frequented by young foreigners. The small rooms only have a bed and a bathroom, but the green view outside the window is very soothing. Outside the shared bathrooms, there's complimentary milk and popsicles. In the afternoon, the library offers a variety of snacks and drinks. The guests are all quiet and well-mannered; everyone sits by the window, enjoying drinks, relaxing, and using the internet without disturbing each other. It's truly great value for money and very 'introvert-friendly'.
AAnhao-SophiaSecond stay, the hotel environment is very good, hot spring is also very good. Meals, breakfast and dinner are rich, delivered to the room, but the barbecue and hot pot smell very strong, I proposed to eat in the restaurant, and applied several times before being approved. My companions were sick, and all the pharmacies nearby were closed due to the economic depression. The first aid kit in the hotel was not updated, and it was barely enough for emergency. The town is quite quiet, the forest art gallery and sightseeing train are still there, but they are obviously very dilapidated.
AAnonymous UserThis is my first time to experience this kind of pure Japanese-style hotel. Although I only stayed there for one night in a hurry, the experience was very rich and colorful. The service staff was warm and considerate. Although we relied almost entirely on translation machines and body language, it did not affect our communication. The aunt who was responsible for taking care of us would patiently help us change our clothes, remind us to appreciate the cherry blossoms, and ask us where to go. It felt like my own relatives were taking care of the children who came to travel. This is probably the meaning of a family hotel. Dinner and breakfast were very delicious and sufficient! The girls really couldn't finish it! When I learned that someone of us had a birthday, I got a handwritten blessing card, which was very touching! Our friends agreed to stay more time to come here next time!
TTeamEadieEverything was lovely. The weather was lousy so we stayed mostly at the hotel onsen, and was incredibly happy with the quality of the onsens. Dinner was a buffet with some interesting options. Breakfast was similar to other hotels, but more variety.
Loved the 300m walking trail between the hotel and the ropeway station. It was so quick and easy to take the ropeway up and down.
It rained while we stayed so no Fuji views but I imagine they’d be lovely from the garden on a good day.
Bathrooms are small but functional. We used the onsen so much we never needed the shower in our room.
A cute gift shop and cafe on the ground floor. Self-service coffee machine in the lobby.
Only reason we don’t give 5/5 rating is there was only 1 pillow each. We possibly could have asked for another, but only stayed 1 night and it was late before we realised. Beds were firm, but I liked it. The rooms are huge by what we’ve encountered in other Japanese hotels.
GGuest UserWe got to the hotel in the beautiful location just before 3pm and we got given a little tour of the place and then got shown to our room. The staff are very friendly and do their best to speak English. A lovely lady was in charge of our hospitality throughout our stay and she first showed us that there is a public hot spring and a private hot spring and asked us if we would like to book a time to use the private hot spring, we booked a time as we checked in but then we didn’t use it as we were happy with our private hot spring in the room. We also booked a time for dinner and they arrived at that time
Promptly with A LOT of food. We also got a choice for a staple food and we chose some steak which was high quality and delicious, as well as the lobster (on the menu it said grilled prawn but a lobster is what came and it was delicious). We ordered a few beers and a bottle of wine with room service and it always came quickly and was nice and cold.
The private hot spring is absolutely boiling but it’s a good experience and there’s ice water provided which helps.
Breakfast came at 8.30am and it was also huge! It didn’t come with coffee but I ordered some and that was easy enough.
The lady who served our food explained every dish and how to eat it and she was always extremely friendly and attentive.
Would recommend!
GGuest UserIt is an older hot spring hotel. After reading the comments from netizens, I was a little worried that there would be an uncomfortable smell, and I was also worried that the facilities including the room would affect the stay experience. After arriving, the entrance and lobby were quite comfortable. The corridor on the third floor had a slightly old smell, but it was actually okay. The room was very comfortable, larger than expected, and the view facing the stream was pleasant, and the bed was very soft. I was particularly satisfied with the price of more than 5,000 for three people. The two meals exceeded my expectations. I didn't expect the beef for dinner to be very good 👍I recommend the outdoor private soup, you must make an appointment, it's very healing. Compared with the hotel that was almost three times the price of the second night in Hakone, the price-performance ratio is really high and worth experiencing 👍
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