The room is well equipped, the spa quite a treat after a long day of travelling. Staff is friendly and helpful in general. My room got a power outage prabably due to a tripped circuit. The hotel sent help quickly, and offered to change my room to next door, after a few failed tries of restarting the power. The stay was a bit more eventful than normal but satisfactory all in all.
The location and environment are too big, and the house feels very much, like the castle, I like it very much, the forest park is still worth a day, the hotel environment is first class, absolutely good value for money, the house is a little smaller, but the UK is the same
Lovely hotel, beautiful grounds. Feels like you're well outside Southampton but are only 15 mins away. (Daughter in Uni there)
Room was nice, we had exec but this isn't worth it to me. It only gives you a better coffee machine and we weren't in the room enough to use it. Save the £20.
No lifts so cases up to the third floor was a bit of a pain. If you're waiting for a ferry and have lots of cases then this could be an issue. We saw a few people struggle with this.
Breakfast was good, staff very friendly. We didn't eat there in the evening, burgers and chips sort of menu but the nearby pub, Chilworth Arms was really good.
The pool is great, small (16m) but very nice with jacuzzi, steam and sauna. Towels provided. Staff very friendly. Pool surrounding has quite slippery tiles though. Leisure facility is a bit away from the hotel, only 300 hundred meters from the hotel front but enough to need an umbrella if raining.
All in all, a good value pleasant hotel. Much cheaper than Leonardo's in Soton and still close to Uni etc.
As I was not travelling by car, the hotel was a bit far from the Southampton railway station. The bus passing by the hotel only ran once an hour, which was a bit inconvenient. However, the decoration of the hotel completely met my requirements. It was a very historic British building with a swimming pool. Breakfast was served in an old British space, which was a very refreshing start to a new day.
Stayed here for a friend's wedding this weekend! Had an apartment for the night. Was very nice and well equipped even had tea, coffee and milk in the fridge which wasn't expected as self catering. Unfortunately didn't sleep very well as bedrooms where so hot. Couldn't get any aircon to work and not sure the rooms even had it in them. Then realised in the morning the towel radiator in the ensuites left on full heat presumably by housekeeping so that didn't help along with the hot weather. Alot of noise of people walking past the apartments in the early hours too and cars reving waking us up! Used the spa facilities in the morning and they were pretty unimpressive too...not very clean and could do with a refurb. Run down and didn't feel very clean and spa like which is a shame as was looking forward to a relaxing spa.
We had the nicest stay at the Village Hotel! The rooms are so clean and modern with an amazing shower and TV, perfect relaxing set up! Check in and check out was easy and hassle free. Will definitely be coming back!!
This is a trendy local fitness hotel. The food was great, and the self check-in system was very modern. The bed, pillows, and duvet in the room were all incredibly comfortable. I would definitely stay here again.
the location is really good.. the cleaning is also the same.. make sure your room has a window 🪟. I didn't notice this detail.. but the beds are flexible.. there is no toilet bowl or broom for the toilet and shampoo was scarce..
A repeat visit to Norton Park Spa Hotel. I really enjoy the peaceful location with beautiful grounds where you can walk through woodland or sit on a swing gazing out at the lake.
The spa is perfectly acceptable - no idea why some have left bad reviews. Great sauna and steam room, plus real ice pile and strong, cold (or hot) shower available close to these two facilities which is great extra. Pool is big enough to swim laps (not just a token effort) and there are couple of heated, tiled loungers pool side too. I treated myself to a treatment of back massage and full body exfoliation with oil application, which was absolutely wonderful. Relaxation room after the treatment was welcome touch. I have used spas across the world at top hotels and this was up there with the best.
Restaurant is really high quality, certainly above my expectations of British hotel catering. The breakfast buffet has everything you could require - although it is self-service on the tea/coffee which I'd rather have served to table - plus you can order extras for free, like poached eggs and porridge, which are then cooked to order. There are also some pay-for extras if required. Dinner was even more fantastic - have eaten there four times in two stays and cannot fault.
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7.9/10
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7.4/10
Came here for our first wedding anniversary as got married here the year before. Beautiful setting. Food was lovely. Service also was spot on. My only concern would be some of the grounds could do with tidying up as looks a bit tired and neglected
I had an awesome stay at the Hampshire Court Hotel & Spa the pool was so beautiful and hot in the children's pool area. The only negative comment I would make is that the adults cannot use the steam room and sauna due to having children with you they are not allowed in the adult pool area. Apart from that a lovely hotel, rooms are spacious and breakfast is tasty and the staff are very accommodating and friendly. Would highly recommend this hotel to any one.
I had a great time at the Hotel and Spa - all of the facilities were clean and appealing. I loved the art deco feel and the spa was amazing - spacious and well maintained. All staff members that I encountered were pleasant and helpful. Great location for train station and town. My only suggestion would be to make the bar more appealing, perhaps subtle showing of some sports or entertainment - with so many other local pubs and bars there was nothing to keep me in the hotel bar.
We have stayed at the Leonardo Royal Grand Harbour Hotel for the third time and continue to enjoy consistently wonderful experiences. The hospitality is outstanding, with special thanks to Emily at the front desk for her friendly and professional assistance. The room was clean, the bed very comfortable, and breakfast offered an excellent variety, supported by attentive staff. A special mention to the lovely silver-haired gentleman with glasses for his exceptional service. Highly recommended. Will surely comeback. Thank you.
A repeat visit to Norton Park Spa Hotel. I really enjoy the peaceful location with beautiful grounds where you can walk through woodland or sit on a swing gazing out at the lake. The spa is perfectly acceptable - no idea why some have left bad reviews. Great sauna and steam room, plus real ice pile and strong, cold (or hot) shower available close to these two facilities which is great extra. Pool is big enough to swim laps (not just a token effort) and there are couple of heated, tiled loungers pool side too. I treated myself to a treatment of back massage and full body exfoliation with oil application, which was absolutely wonderful. Relaxation room after the treatment was welcome touch. I have used spas across the world at top hotels and this was up there with the best. Restaurant is really high quality, certainly above my expectations of British hotel catering. The breakfast buffet has everything you could require - although it is self-service on the tea/coffee which I'd rather have served to table - plus you can order extras for free, like poached eggs and porridge, which are then cooked to order. There are also some pay-for extras if required. Dinner was even more fantastic - have eaten there four times in two stays and cannot fault.
If you are looking for some quiet time away, this is a peacefully located hotel. The ambience is calming, and the reception team is welcoming, not to mention the many look-out spots to watch the boats in the harbour. I came to this hotel 10 years ago on a girls' trip, and as i was looking for somewhere to go again, i came across this hotel and thought i would mark my 10-year anniversary. And i must say nothing has changed. Having said that, i do think it's time for a renovation as the decor is becoming dated. The exterior of the building, along with the windows, needs cleaning and fresh paint. The cleaning team needs to pay closer attention to details. Also, when a room have been cleaned and locked up for some time, they need to bare in mind that it will acquire dust built up, and upon issuing it to a guest it need to be freshen up. Overall, it's a lovely, quiet place away from the rush and hustle of london, and i would recommend it, and i will visit again in the future!
The hotel is in a great, quiet location and it is a very beautiful building. The room was clean and pleasant, but it wasn't quite what I expected. Through Trip I thought I had booked one room up from the smallest option, but alas turns out I had not! The bed was also advertised as a standard double, it definitely is not in the smaller rooms, it is a small double, and this made sleeping for two a little uncomfortable. The room was also very hot even though we turned the radiator off and had the window open all night but I think this is just due to it being an older building, heat rises etc. The pool room really needs TLC. It is very overlooked and we felt really lets the hotel down. It's shame as it's a lovely space - even a quick lick of paint would bring it back to life if money doesn't allow for larger maintenance. Staff were all very friendly, especially the two we were served by in the restaurant for dinner. The food was okay but a little over priced but the service made up for that. All in all for a quick overnight stop it was fine.
Booked a room last minute to beat the January blues. Booked the duplex room which was fabulous but steps quite steep and l had concerns. I was moved to an equally fantastic room which was clean spacious. Pool was great which we enjoyed. We had a bar meal could have done with a few more options but the cocktails were amazing made from scratch. I will definitely be back for a longer stay.
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