Hotels With Pools in East Java, Indonesia

There's a lot that's right with this hotel. Room is clean, bright and modern looking. If there is such a thing as a super king size bed then this would be it. Comfortable firmness with 4 pillows. Bedroom slippers, hand towels and usual toiletries provided. Water pressure and temperature control is good. I really appreciate having usb/electrical outlets next to each side of the bed. There are smoking and non-smoking rooms available. I have to say their breakfast spread is the most varied that I have ever seen. Loads of choices and it came with a nice view as the restaurant is on the 17th floor. Service was a bit slow when it came to clearing the used plates if you're not near the service station but still acceptable. All the staff that we encountered were very polite and friendly, from front desk to housekeeping. Location wise it's quite central. Lots of cafes and a few mini marts around the hotel area. Can use grab if you need to go further.

This was our second time staying at this hotel, and once again it exceeded our expectations in the best possible way. We arrived shortly after 12pm, fully prepared to leave our bags and wander around until the standard 3pm check-in time. To our pleasant surprise, the team offered us an early check-in without hesitation — a gesture that felt like an unexpected upgrade to our entire day. It’s the little things that truly make a big difference. We stayed in a Standard Deluxe room, and it was more than spacious enough for the both of us. Comfortable, clean, and well-maintained, it provided exactly the kind of restful environment we needed. It’s always a good sign when you enter the room and immediately feel like you can take a nap without questioning your life choices. Breakfast was another highlight of our stay. The spread was impressive, offering a good mix of local dishes, international options, and even Japanese selections. From savoury bites to sweet treats, there was something for every mood and every appetite. If breakfast is the “make or break” of a hotel stay, then this hotel definitely understood the assignment. I would also like to give a special mention to Rusli at the reception. His warm hospitality and professionalism helped set the tone for our stay right from the moment we stepped in. Another heartfelt shout-out goes to Igrima from the restaurant. Although she is still a trainee, her dedication, attentiveness, and genuine passion for service shone through clearly. She handled her duties with the confidence of someone who has worked in the industry for years — a true rising star in the team. Overall, our stay was memorable, comfortable, and pleasantly seamless. With consistent service and thoughtful touches like these, I’m confident that our third stay is not just likely — it’s inevitable. We’ll definitely be back again!

The location is super convenient, just right opposite the Tunjungan Plaza. The staff are polite and greet us with a smile whenever they see us. The room is clean and the bed is so comfortable. My only suggestion is maybe they can provide bathrobes in the rooms.

Bumi Surabaya City resort is located at a convenient spot in the city. Hotel staffs were friendly and welcoming. The three restaurants setup in close proximity at this hotel is an excellent idea. One could enjoy local delights, Japanese cuisine and international cuisine from one table. Facilities such as gym, pool, spa and the lobby lounge were all good. This hotel suits for both family and solo travellers.

I brought my own shower head from home, and this is what it looked like after just 3 showers. The water in Indonesia is really dirty, which seems to be a common issue. The extra bed fee shown on Trip.com was incorrect at 186 RMB; they actually charged me around 225 RMB after taxes.

The room is quite spacious and offers a great city view. The Smart TV is available, but it only supports YouTube and Netflix, with no other streaming options. The interior appears to need some refreshing, as there are visible signs of wear and tear on the wallpaper. The bathroom also requires more thorough cleaning; the bathtub water was yellowish, which was unpleasant. Breakfast offers a wide variety of options, but the overall taste was average.

The hotel is centrally located. While accessing the main road involves a slight detour, overall it's fine, and it's not too far from the main road itself. The rooms are compact, but it's a viable option for a transit hotel. The staff are friendly and very helpful. The TVs come with Netflix, so it's a good option when you don't feel like going out during the day, especially given Surabaya's scorching heat.

Comfortable stay and great hotel to stay with great and friendly staffs.Would recommend to my families and friends.

Indonesia offers relatively affordable prices, which allows us to enjoy such a nice hotel without spending too much. With a shopping mall right downstairs for convenience, we really wish we could stay longer if time permits.

Good location near river and Tunjungan plaza which is a massive mall and loads of places to eat including food courts. Clothing especially from Indonesian stores are good value. Hotel very clean and comfy bed and pillows. Bathroom little small in family room but good to have separate seating area with more space. Breakfast not bad not loads of options but perfectly fine. NB: very very steep hill to get to front entrance which is near impossible for a taxi to climb with a turn as well.