Posted on Jul 24, 2026|Deluxe King
Rio PereiraOur stay was absolutely delightful! As the hotel had only been open for a few days, everything felt incredibly new and fresh, from the ambiance to all the facilities. The breakfast was a winner – absolutely delicious with a fantastic array of authentic local Indonesian dishes. It's also very kid-friendly, with a playground that kept the children excited and entertained.
Just a couple of minor points for consideration: the room amenities service might still be in its initial adaptation phase (for example, initially only one toothbrush was provided in the room) and the TV isn't a Smart TV yet. However, these are completely understandable for a newly opened hotel and didn't detract from our comfort at all. Overall, it was a very satisfying and highly recommended experience! ⭐⭐⭐⭐⭐
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Price per night from:VND 1,044,820
Posted on Jul 10, 2026|Deluxe Room King Bed
ToeterTeunWe really liked our accommodation and initially we booked it to hike mount Ijen, however pick up would be around 01:00 so we decided to skip it.
Breakfast was good, would recommend including it.
Rooms were nice and spacious, bathroom was a bit dated, could use some work.
Staff very friendly but because of a language barrier we assumed laundry was free, at least that's what some staff member told us after we asked. However it was as seen on the booking just 2 pieces a night (f.e. 2 shirts).
At the bar the sold beers that were not on the menu. Beers on the menu were advertised with a price that included service charge and tax. The Beers they actually had and sold didn't have that included.
All in all we really liked our stay but these were some experience that were a tad disappointing. In the end I still highly recommend to stay here to relax.
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Price per night from:VND 780,745
Posted on Jun 8, 2026|Superior Room
Anonymous UserOverall, my stay was quite good. The staff service was friendly, and the hotel facilities were comfortable. However, there are a few things that could be improved for the future.
During check-in, it was already close to 2:30 PM. When I asked when the room would be ready, I was told to wait and that I would be called. Given that the check-in time had already passed, I had hoped the room would be available sooner, as it cut into guests' rest time. For a reputable hotel like Aston, I believe timely room availability is a crucial part of a comfortable stay. In fact, at some other hotels in the same area, rooms are accessible even earlier.
Furthermore, I believe the breakfast food options could be improved. Considering Aston's standard and reputation, I had hoped for a more appealing and diverse menu to provide a more memorable experience for guests.
Thank you for the service provided. I hope this feedback can be used for evaluation to enhance the quality of services in the future.
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Price per night from:VND 658,275
Posted on Aug 9, 2026|Deluxe Loft King
Ae^xI highly recommend this hotel! The breakfast is incredibly lavish, and the staff are super friendly. The Echo Lounge offers amazing panoramic city views, and there's a pool too.
If your room faces the mosque at night, you can hear the call to prayer, which is quite interesting. Instead of rushing through your trip like a 'special forces' tourist, consider staying here longer. You can hire a car from here to visit Bromo, Sewu Waterfall, the mosque, and explore the fish market and old town. Enjoy a traditional local black coffee, delve into colonial history at antique shops and the Heroes Museum, and chat with the locals (I strongly advise against shopping malls, they're so boring!). That's what real travel is all about, isn't it?
(!!Breakfast staff like Ducan and Adrian were incredibly welcoming to me!!)
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Price per night from:VND 1,151,981
Posted on May 12, 2026|Westin Club Two Double Room Non smoking
Guest UserHotel is connected to a mall. Great location. Room is clean. Breakfast at Magnolia has an extensive spread. Quality of food is good, nice presentation and service by staff is excellent. Ambience at Club lounge is nice. What stands out most in this 5* hotel is the world class service rendered by all staff consistently. There is no staff that isn’t polite or helpful. Many go the extra mile to ensure that the hotel guests needs are well taken care of. Special thanks to Evan of the Club Lounge who attended to us when we checked in and Tian when we checked out, Bayu and colleagues (Conceige) who assisted us with ordering of Spikoe lapis cake and Bu Rudy, Lita and David (Magnolia) who served us at our table and Bastian and team for keeping the room clean. We highly recommend this hotel.
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Price per night from:VND 3,176,559
Posted on Sep 10, 2026|Deluxe Room with Hill View
HakkaGirl
Indonesia offers a wide variety of accommodations, and I chose this one because a friend who visited last year raved about it! I saved it as a potential option, and later, when I started looking into volcano tours in Indonesia, I realized I could combine both! So, the 'breakfast date with giraffes' on my bucket list was finally checked off!
Quick review: Diverse experiences, excellent breakfast, and simple yet tasteful rooms (not super luxurious). Highly recommended for animal lovers!
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Price per night from:VND 1,106,055
Posted on Sep 28, 2026|Deluxe Executive With 2 Single Beds, Mountain View
Guest UserThe check-in process was smooth, the room was quiet, and the bedding was reasonably comfortable. The hot water in the bathroom was consistent, but the room lighting was just average, and the service response time was moderate. Overall, it was a good experience.
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Price per night from:VND 1,209,389
Posted on Aug 24, 2026|Comfy Room
Ayu TryIt's a great place to spend nights, since it is located in center of the heart of Surabaya, near the largest shopping mall in the city. The breakfast is tasty n complete. The room is quite large for family with kids
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Price per night from:VND 516,669
Posted on Aug 30, 2026|Deluxe Double
Guest UserMoved here from another hotel despite being paid off (there was terrible)
This hotel has been very pleased with us. It is so stylish and beautiful. The room was good, clean. We were unlucky with the weather, but I represent what kind of view from the hotel pool. On 4 volcano. The whole area is detailed. Go straight and the eyes are joyful. The restaurant was delicious. Breakfast was delicious. They also have a wonderful coffee and they sell grain there. Staff is very responsive and kind. In general we are satisfied by 200%
If I honestly wanted to this hotel at once, but I read the reviews and chose the one from which 🤪 escaped, so do not believe any negative reviews here. The hotel is wonderful. Maybe you will find some minus, but I think it is the best option here! We stopped to go to Ijin. Thanks to the staff. If we had more time, we would stay here for a couple more nights.
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Price per night from:VND 1,052,474
Posted on May 23, 2026|Deluxe Double Or Twin Room With Pool View
Arunika EkawatiBanyuwangi truly is the ultimate ”sanctuary of stillness,” and ÉL Hotel Banyuwangi provides a beautiful, serene backdrop to experience it. I had a wonderful stay overall, and while there are a few areas where the hotel can step up its game, the foundation is absolutely there for this to become an exceptional property.
🏨 The Hardware & Facilities (Top-Notch!)
On the physical side of things, the hotel completely delivers. The rooms are comfortable and well-designed, the gym is well-equipped for a holiday workout, and the swimming pool area is beautiful—perfect for soaking in the quiet energy of the region.
🍳 Food & A Soothing Morning Ritual
The culinary experience was a highlight. The food quality was solid, and the local flavors were genuinely delicious. But my absolute favorite part of the morning was the outdoor breakfast area, where they offer fish feeding. Watching the fish move gracefully through the water while enjoying breakfast was incredibly calming and set a beautiful, soothing tone for the day.
🌱 Areas for Growth: Service & Sustainability
To truly elevate this hotel to a 5-star luxury standard, there are two areas I’d love to see improve:
Eco-Friendly Amenities: In a pristine destination like Banyuwangi, sustainability matters. Currently, the hotel is still using single-use plastic containers for bathroom amenities. Shifting toward refillable dispensers or biodegradable alternatives would align beautifully with the natural essence of the area.
Staff Guidance: The young team members have incredible potential and are clearly eager, but they just need a bit more structured guidance and hospitality training. With the right leadership, this passionate young staff could easily turn good service into an exceptional guest experience.
🗺️ The Verdict
Overall, I will absolutely come back! There is so much promise here, and I have high hopes that the team will take this constructive feedback to heart and continue to polish their service. If you are looking for a peaceful getaway in Banyuwangi, this is still a highly recommended spot.
#ElHotelBanyuwangi #BanyuwangiTravel #SanctuaryOfStillness #WonderfulIndonesia #HotelReview #TravelBlogger
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Price per night from:VND 608,522