This is a local Indonesian chain hotel. The room facilities are average, but there's a good selection for breakfast. There are also restaurants nearby. It's okay for a business trip.
Clean, comfortable, varied breakfast menu. Need to be improved at the reception, maybe if there are many guests there can be 2 receptionists. 1 receptionist serves room reservations, so when checking in there is a long wait. Even though there are 2 unused computers and there is 1 staff who is just standing there who should be able to help with the check-in process. Also, this is the first time I have checked out and been asked for my ID card again. It's a bit complicated. Otherwise, it's very satisfying.
The hotel is new and clean and is located very close to the airport. The help me with the shuttle two times and also it was great the possibility that it was possible to have breakfast very early in the morning due to Ramadan at 4 am I had early flight. Otherwise, no negatives the room is big and everything is great.
Novotel Palembang is easily one of the best 5-star hotels in Palembang! Its prime central location makes it a perfect base for exploring the city, with easy access to attractions and business districts.
The spacious rooms are modern and comfortable, ensuring a relaxing stay. Food lovers will be delighted—the dining options here are delicious, offering a mix of local and international flavors.
While the price point is slightly on the higher side, the quality of service, amenities, and overall experience makes it worth every penny. Highly recommended, and I’d definitely choose Novotel again on my next trip to Palembang!
Novotel Palembang adalah salah satu hotel bintang 5 terbaik di Palembang! Lokasinya strategis di pusat kota, dekat dengan tempat wisata dan pusat bisnis.
Kamarnya luas dan nyaman, cocok untuk relaksasi. Makanannya juga lezat, dengan pilihan hidangan lokal maupun internasional.
Meski harganya sedikit premium, pelayanan dan fasilitasnya sepadan dengan kualitasnya. Sangat direkomendasikan—pasti akan menginap lagi di sini kalau ke Palembang!
Best experience of staycation in palembang so far, the staffs, service and fast response to accomodate the needs of ours. Thanks for the unforgetable experience IBIS Palembang
- **Soundproofing**: Some users report that even if the hotel is in a good location, if the soundproofing is poor (such as near a pedestrian street or a traffic artery), the noise at night will seriously affect the quality of sleep.
- **Breakfast service**: The end time of breakfast, the richness of the dishes, the freshness of the ingredients, etc. are important considerations.
- **Bedding comfort**: Details such as the hardness of the pillow, the support of the mattress, and the cleanliness of the sheets directly affect the check-in experience.
- **Check-out policy**: Whether flexible check-out is supported, whether there is a charge for late check-out, etc.
- **Wi-Fi quality**: Whether the signal stability and network speed meet the needs of remote work or entertainment.
Best experience of staycation in palembang so far, the staffs, service and fast response to accomodate the needs of ours. Thanks for the unforgetable experience IBIS Palembang
One of the best hotels to stay in Palembang. It's strategically located in the city center, nearby any amenities, public transport, and malls. We stayed during Christmas weekend, so it's quite crowded with many guests. The downside, we need to wait a little bit longer with only 2 hotel lifts during busy hours and we didn't manage to use the swimming pool. Other than that, the staff is friendly, breakfast is nice, and room is clean.
We had a pleasant stay and the breakfast was fantastic. I bought lumpia separately during my checkout and all the staff were polite & helpful. I will definitely recommend my friends and relatives to the ALTS🤩The rooftop swimming pool is clean and the view was 👍🏼 Near for karaoke 🎤 and Near for food hunting😋
We had a pleasant stay at Hotel Santika Palembang. The location is very convenient, with many restaurants nearby, we tried the Pempek Beringin, the taste is good. The receptionists are very friendly.
Relatively newer in structure and design. Love the layout of the Family Room. Love the friendly staffs from the front desk to the concierge. Their wide variety of breakfast is nice and delicious....Its my 2nd time staying there....Highly recommended
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