Hotels With Pools in South Sumatra, Indonesia

This is a local Indonesian chain hotel. The room facilities are average, but there's a good selection for breakfast. There are also restaurants nearby. It's okay for a business trip.

Clean, comfortable, varied breakfast menu. Need to be improved at the reception, maybe if there are many guests there can be 2 receptionists. 1 receptionist serves room reservations, so when checking in there is a long wait. Even though there are 2 unused computers and there is 1 staff who is just standing there who should be able to help with the check-in process. Also, this is the first time I have checked out and been asked for my ID card again. It's a bit complicated. Otherwise, it's very satisfying.

Good hotel. Close to mini markets, Restos, malls. With Various Breakfast menu.

I had a pleasant stay in this hotel. The service was very good, with friendly staff. A variety of selections of the nice breakfast. Clean environment and good service in terms of security.

The hotel is new and clean and is located very close to the airport. The help me with the shuttle two times and also it was great the possibility that it was possible to have breakfast very early in the morning due to Ramadan at 4 am I had early flight. Otherwise, no negatives the room is big and everything is great.

excellent service ever!!!!.. very recomended hotel in Palembang.. we arrived in a evening, the security have a good knowledge of service, help us to call the bellboy and bring our luggage to the lobby. the customer service very friendly and helpful. i got a lot of convinience and highest service from them. the room cleaniest hotel room ever. we got connecting room. the swimmingpool is small but no worries kids got a lot of happiness play on it. last but not the least.. they offering palembang foods' breakfast. the choice is not as much as i though but its enough to taste a from the sour savory food until sweetness.. maybe next if i come back palembang , will chose this hotel agai.. thanksss all staff the excelton more success and famous!!!

The hotel room is huge and clean, all the staff polite and humble, I think need to improve only the shower 🚿 Thank you 🙏

Novotel Palembang is easily one of the best 5-star hotels in Palembang! Its prime central location makes it a perfect base for exploring the city, with easy access to attractions and business districts. The spacious rooms are modern and comfortable, ensuring a relaxing stay. Food lovers will be delighted—the dining options here are delicious, offering a mix of local and international flavors. While the price point is slightly on the higher side, the quality of service, amenities, and overall experience makes it worth every penny. Highly recommended, and I’d definitely choose Novotel again on my next trip to Palembang! Novotel Palembang adalah salah satu hotel bintang 5 terbaik di Palembang! Lokasinya strategis di pusat kota, dekat dengan tempat wisata dan pusat bisnis. Kamarnya luas dan nyaman, cocok untuk relaksasi. Makanannya juga lezat, dengan pilihan hidangan lokal maupun internasional. Meski harganya sedikit premium, pelayanan dan fasilitasnya sepadan dengan kualitasnya. Sangat direkomendasikan—pasti akan menginap lagi di sini kalau ke Palembang!

Best experience of staycation in palembang so far, the staffs, service and fast response to accomodate the needs of ours. Thanks for the unforgetable experience IBIS Palembang

- **Soundproofing**: Some users report that even if the hotel is in a good location, if the soundproofing is poor (such as near a pedestrian street or a traffic artery), the noise at night will seriously affect the quality of sleep. - **Breakfast service**: The end time of breakfast, the richness of the dishes, the freshness of the ingredients, etc. are important considerations. - **Bedding comfort**: Details such as the hardness of the pillow, the support of the mattress, and the cleanliness of the sheets directly affect the check-in experience. - **Check-out policy**: Whether flexible check-out is supported, whether there is a charge for late check-out, etc. - **Wi-Fi quality**: Whether the signal stability and network speed meet the needs of remote work or entertainment.