Hotels With Spa in Brussels-Capital Region, Belgium

Service: I'm about to give the worst service review. On my first stay, your hotel's front desk had a Caucasian female employee who initially gave me half of a family suite. Only after I emphasized the room type I booked did she change it for me. The hotel wasn't so fully booked that she couldn't have assigned me the room I pre-booked. Why would you try to pass off a partitioned room as a full one, treating customers like fools? I was extremely angry about this. And it wasn't just the room assignment; the room card she gave me was just a plain power card. Couldn't she provide a proper, decent room card? It's hard for me not to suspect some malicious intent. I hope you can give me a satisfactory explanation. Otherwise, my overall review of this hotel is very positive. The accommodation environment is good, the room facilities are sufficient, the location is great, and transportation is convenient. The room design is also beautiful, and I took many photos. I highly recommend staying here. If I come to Brussels again, I would indeed choose Cardo again. However, the subtle malice from your front desk and the unpleasant check-in experience disappointed me so much that it nearly ruined my entire stay, even though everything else was perfect.

The dominican is definitely worth every penny! 1 Street away from the busy shopping area grandplace, 200m away from metro, room is extremely comfort clean and spacious. Delicious breakfast, friendly polite and helpful staff.

I am very disappointed with my stay at this hotel, especially considering the price and its 4-star rating. When we checked in, I politely asked if it was possible to have a room on a higher floor. The receptionist responded rudely, saying, “No, you came too late. You should have come earlier.” This was surprising because we arrived at around 3:30 PM, and check-in starts at 3:00 PM. After getting to our room, we noticed there was no hair dryer, even though one was listed as an in-room amenity. I called reception and was told that one would be sent up “in a moment.” We waited for over an hour, but nothing arrived. The most frustrating issue was that the room lights kept turning off every five minutes, and the curtains would automatically close every five minutes as well. This made it extremely difficult to get anything done. We called reception again to report the problem, but the staff member struggled to understand what we were explaining. After repeating the issue several times, he simply said he would send someone to the room and then hung up. Another hour passed, and no one came to help. To experience so many problems within just the first few hours of our stay was incredibly disappointing. For the price we paid and the standards expected of a 4-star hotel, the service and maintenance fell far below expectations. I hope the hotel improves both its customer service and its response to guest issues, as this was not the experience we were expecting.

A perfect location if you are using Brussels Midi station with plenty of food options around you. The room was exactly what we wanted with an ample sized sofa bed. The breakfast variety was small, but enough to satisfy you in the morning. You are a good 25 minute walk from the main tourist attractions of Brussels, but this is an easy walk.

The room was very spacious, clean, and well-maintained. Everything felt fresh and comfortable, and the hotel was especially suitable for families due to the large room size and practical facilities. The staff were very friendly and welcoming throughout my stay, always ready to help with any questions. One thing to note is that the hotel is about a 10–15 minute walk from Brussels Midi Station. If you are traveling with large or heavy luggage, the walk can be a little inconvenient, especially on uneven pavements.

The room is spacious, clean and the beds are comfortable. Staff are friendly too ! On this level that we stayed, there is a gym and sauna room too. We really enjoyed our stay here. Will stay in this hotel again if were to travel to Belgium again. Highly recommended if you are looking for a good place to rest and easy travelling to places like Grand Place, Mont des Art, Brussels North Train Station, etc. This hotel is also near to the station Rogier, it is within walking distance. Hence, it is easy to travel to other places. Many shops and eateries nearby. There is a beautiful Starbucks nearby too. Do have a cup of coffee there and enjoy. If you are looking for soup noodles, you must try Pho Pho opposite Thon Hotel. The noodles and soup are very tasty!

Hi and my friend have a lovely stay here, the breakfast was a 10/10 for me, because for someone like me on a weight loss journey and having calorie deficit breakfast was my highlight and taken that detox water before my breakfast was everything for me. We had a nice relaxing morning in the Sunna and bubble bath. The staff were so friendly and welcoming. And it was easy for us to move around because is close to the train station.

This beautiful boutique hotel gets five stars from us all round. The staff were friendly and extremely helpful. We had an amazing stay — everything was spotlessly clean, from the floor to the taps. The gym was brand new and immaculate. I loved the interior design of the hotel, from the colour scheme and décor to the furniture, coffee machine, cup and room amenities. It's clear that they pay attention to every little detail. Our room was quiet, which allowed us to recharge after our long-haul flight. We would definitely recommend it and can’t wait to go back.

My experience at the hotel was really below expectations. The hotel doesn’t hv one of the main and basic service (Bellboy) to support guests with their luggages, which is a clear shortcoming that does not align with the basic standards of the hospitality industry! Additionally, the staff’s attitude during the check-in was average and lacked the expected level of professionalism, which negatively impacted the overall experience. In short, 3 star hotel is the Max. they should be classified

Good size modern hotel right next to EU. Beds are comfy. Great amenities with gym room and steam room. Only problem was the shower that was really hot and water flowing out. Good that there is a bathtub option we can use instead.