Hotels With Spa in Canton of Obwalden, Switzerland

An amazing perfect stay with a disappointment experience because of one Front Office Staff ”Chi*ra Bu**her”. If you would like to visit Engelberg, I would really recommend this hotel, the only thing about this hotel is it is not so flexible with some rules and services. INCIDENT! We only stayed for one night in this beautiful hotel, we reached out the FO for late check out, and we paid 90CHF for the late check out (3:00PM) because we went for a ski and we'll be back later. When we arrived around 3:15PM to the hotel, and would like to extend it little bit because we would like to clean our selves and pass by one of the spot. I asked one of the FO and asked them if the late check out consist of until what late, the one guy responded that it is 18:00- To be honest someone from a HORECA, I know as well that usually when you pay for a late check out, it is until late afternoon. But this Front Office Staff ”Chi*ra Bu**her butt in and says the 90 CHF that we pay is only for until 3:00 PM. Thats it! Because before everything as well the guy informed us that every hour of extend should be 10CFH I respect this. Now we asked again so the 90 CHF that we paid is for how many hours. She just said 30CHF per hour. (I hope you know better how to explain things as a professional FO I expected alot as SWISS is really known for best hotel school.) Usually in my knowledge late check out is calculated based on the 50% of your hotel price but yeah maybe it is wrong what I know but I cannot accept how she did it. Not professional. Was planning already to go back here every year before the day of our check out before the incident but yeah for now change of plan.

I want a place where there are few people in the country. Quiet. A place to go for a holiday, this hotel is right. I stayed with my children for five days and I was not bored. The breakfast is especially rich and the skiing is great.

The choice is not a lake view room, you can't see the good scenery, but the breakfast scenery is still very good, you can see the mountains and lakes. . The room is small and the bed is small. . It is very hard to open the big suitcase.

The most satisfactory hotel in Switzerland, Engelberg is my favorite town. Next time I come, I will go straight to this hotel. It is very comfortable to walk around the town and climb the mountains. I booked dinner, which was very exquisite. Softbank was included. There was someone playing the piano in the restaurant every night.