all good. They let us check in at 11am. I cannot rate the facilities and breakfast since we did not use them. Good location, we were able to park nearby without a problem on a Saturday morning.
The installation of the fatal pool: disregarded grass, broken hams, broken summers and unleash, the showers were not working nor gunna of the 4th. The room was not delivered until 18:30 because it was unprepared. 30 minutes waiting for us to have so the doors of the parking at night because the receptionist had to do more functions. Excellent location. The cleaning is good. Kitchen is good. staff care very good. Room is good. The air conditioning was going to rats. A considerable difference from last year to this. As it is now overstairs. It is lacking staff.
After explicitly asking for a wedding bed, they delivered a room with twin beds. The breakfast was OK, 2.6 it wasn't bad, but it wasn't good or excellent either (something you expect from a 4* hotel) although it had variety. Despite not having eaten at the hotel restaurant, the experience was not the best. After my wife and I sat down at the table (affordably priced and expected to be a hotel restaurant) the waitress took 3 dishes to the other tables. as the 3 dishes returned to the kitchen. After seeing the constant mistakes made by the kitchen, I didn't have the courage or confidence to order anything from the menu.
As for the Spa: a very high price for a 1H:15M tour. Better to include it in the hotel night package. Apart from the price, the conditions and condition of the space were fine, only the Turkish bath must have had some kind of fault, because the temperature was quite lower than it should have been (around 47ºC). Would you come back? Yes, I think it wasn't the best time due to the receptions and graduation events that were at the hotel, imagine that the workers were trying their best to try to please everyone who was staying or spending time with their family. Furthermore, it is in a quiet place and just a few minutes from Salamanca. Next to the Hotel there is a park close to the Tormes River, which unfortunately due to the bad weather we were unable to enjoy.
The Parador is a top-level hotel structure with excellent location.
But as you have nothing more than check-in staff, you miss a few baggage cars, given the distances to the existing rooms.
The existence of a computer point with at least two internet-connected computers that can cover the work or communication incidents that any guest may have is missed.
The coffee shop has a lot to improve in the fastness of the dishes, temperature and execution. sandwiches with a right content come cold and with half-toast bread.
It is easy to solve.
And you have to put up to date a high-size and sound quality TV, most of the times the cafe is filled coincides with the retransmission of a sporting event and you can no longer see on a TV like the current.
It is not acceptable that a bar bill cannot be paid using the different customer cards with the fractioned amounts they decide. It is a shared payment facility that is already common practice in any establishment.
Чисто, аккуратно. Очень вежливый и заботливый персонал на ресепшен, помогают со всеми вопросами.
До железнодорожной и автобусной станций пешком 3 минуты. Но до исторического центра минут 20.
Located in Santo Tome del Puerto, Artesa Suites & Spa is in the suburbs, within a 15-minute drive of Chorrera de los Litueros and Cueva de los Enebralejos. This spa aparthotel is 8.5 mi (13.8 km) from Parque Recreativo El Bardal and 12 mi (19.2 km) from La Pinilla Ski Resort.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This aparthotel also features complimentary wireless internet access and tour/ticket assistance.
Take advantage of the aparthotel's room service (during limited hours). Cooked-to-order breakfasts are available daily from 8:30 AM to 11:00 AM for a fee.
Featured amenities include luggage storage and a safe deposit box at the front desk.
Make yourself at home in one of the 6 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
The room does not correspond to the one we had booked, and they did not give us what we asked for. I always ask for a high and good room, and they did not exactly comply, but quite the opposite. The receptionist was quite dry and boring. We did not have a timetable to reserve the spa, and even though the spa was broken, they were unable to offer us compensation, neither financial nor in services. They had a restaurant and massages, for example, to compensate us. However, Trip's treatment has left us with a good taste in our mouths due to their involvement in giving us compensation. In fact, we have repeated with them. We paid for a superior room and they gave us the normal double with views of a roof.
Todo maravilloso, desde el lugar, el entorno, las edificaciones rehabilitadas, el molino, el río, los jardines, la calidad de la comida, el personal... Una experiencia de las que dejan huella.
Sólo una cosa no me gustó, y es que en el restaurante no se pueda elegir mesa porque para su organización nos quisieran tener a todos los huéspedes apiñados en un extremo del restaurante, habiendo un montón de mesas libres.
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79 reviews
9.2/10
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9.4/10
Amazing
The Good: · Unbeatable Atmosphere & History: This is the star of the show. Staying in a thoughtfully restored 13th-century convent is an experience you won't find anywhere else. The serene cloister garden, the ancient stone walls, and the overall tranquility are magical. It feels a world away from the bustle, yet you're close to everything. · Friendly & Helpful Staff: The team at reception was wonderful – welcoming, professional, and full of great tips for local restaurants (ask for their hidden gems!). · Good Value: For the unique experience and location, we found the pricing to be very reasonable compared to other central hotels.
The hotel is absolutely beautiful and well kept. The staff is very attentive and polite. Breakfast has a lot of variety! The thermal spa is wonderful with different water jets in every corner! The outdoor pool is also beautiful.
GGuest UserWe were only one night in this hotel. Our first room on the 3rd floor had only two festivities to one side that could only be opened in fractions. This led to a warming of about 27 degrees in the room. The air conditioning was off, also on demand. The room was offered in the 2nd floor, with four windows on different sides and a beautiful room.
Therefore, it was good to air.
No surcharge!!
The hotel is located outside Segovia. Room is spacious and breakfast is excellent. La Granja is very cold when we visited there but the charm of the Parador makes us feel warm and cozy.
This hotel was fantastic. Excellent location, nice room, and service and superb breakfast. The town is worth visiting. I would definitely recommend it to other poeple.
GGuest UserTodo muy bien , el trato por parte del personal , el director nos explico cómo nació la casa Mudéjar( muy interesante y el un encanto).
Volveremos seguro que no nos dio tiempo al spa.
Y la ubicación inmejorable.
Muchas gracias
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