The location is strategically connected to Teraskota so it's not too boring, the room is clean, I'm just a bit doubtful whether the bed sheet is changed for each new guest because it has a strange smell, the room also needs a freshener, the sound of outside vehicles really penetrates the room, the sound of the AC is also quite disturbing, the staff is friendly and helpful.
Good location in Banten, everything are good only the room size a bit too small, even after upgraded, especially toilet.. But so far the service and breakfast are above par.
Staying at the Aryaduta Lippo Village is a wonderful experience, truly feeling like a resort-like escape right in the city. The incredibly lush and expansive tropical gardens are immediately striking, creating a genuine urban oasis. A clear highlight is the massive lagoon-style swimming pool, a perfect spot for relaxation that reinforces the hotel's serene, family friendly atmosphere. The staff are exceptionally friendly and genuinely helpful, making the entire visit pleasant and welcoming. While the hotel has a classic charm, it is very well-maintained with all the modern comforts needed for a comfortable stay. The location is fantastic, offering the convenience of being within easy walking distance to the supermall and various restaurants. This hotel comes highly recommended for anyone seeking a peaceful getaway without leaving the city conveniences behind.
Service was average. Cleanliness was also average. Very small room. No shampoo provided, only shower gel. But not too bad for the price point. Nice lobby but room is very simple. Only 2 towels given for 3 people.
A good location, unfortunately staff not attentive in service. Must go down twice when room key not working and only told to wait outside the room for housekeeping staff to open the door.
Was looking forward for this trip for an event near ICE BSD. Definitely worth it. You’ll be greeted with porter offering help with your luggages, check-in was breezy.
The breakfast spread is to die for. You can get a taste of Indonesia and I enjoyed every bite.
Will definitely visit again, didn’t manage to make use of the gym and pool, maybe will use that then.
Free shuttle even at midnight! Very good communication and quick to arrive. All staff were extremely friendly and polite. The hotel room was lovely, very clean (and I am very picky!) with freshly-washed linens. Large bathroom with great hot shower. Very quiet place despite being so close to the airport. Nothing negative to say; it was a 100% positive stay and I would highly recommend. Shuttle back to the airport was right on time and despite having a lot of people, it went quickly and we were at the airport in only five minutes.
We stayed at Episode Hotel Gading Serpong as a family with three kids, and it turned out to be a wonderful experience. From the moment we arrived, the staff were warm and welcoming, making check-in smooth and stress-free, which is always appreciated when traveling with children.
The rooms are spacious, clean, and very comfortable. With three kids, space is always a concern, but the layout made it easy for all of us to rest well. The beds were cozy, and the bathroom was modern and well-maintained.
One of the highlights was the breakfast buffet—lots of variety, from local dishes to kid-friendly options like pastries, cereals, and fresh fruits. Our kids especially enjoyed it, and it made mornings so much easier.
The swimming pool was another favorite spot for the children, while we as parents appreciated the relaxing atmosphere of the hotel’s facilities and nearby conveniences like shopping and dining options.
Overall, Episode Hotel Gading Serpong is a great choice for families. It combines comfort, convenience, and thoughtful service, making our stay both relaxing and enjoyable. We would happily come back on our next family trip.
This was our second stay at the hotel, mainly because it’s close to my family’s house. We stayed during Raya, but there wasn’t anything particularly special about the experience. The breakfast was quite underwhelming, especially considering the price.
This time, we booked the Junior Suite, which was more spacious and noticeably cleaner compared to the standard room.
However, if you’re planning to stay here during Ramadan, do note that there’s a continuous Quran recitation playing 24/7 from nearby mosque. While it’s not necessarily a bad thing, the sound does travel through the thin windows and unfortunately disrupted my sleep at times.
A good place for a quick staycation with your family. Their pool depth options and sizes are my children’s favorite. I quite enjoy the breakfast. Not every hotel offers jamu in their buffet and i’m totally up for it. Thank you, Sahid.
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KKenneth kylbriStaying at the Aryaduta Lippo Village is a wonderful experience, truly feeling like a resort-like escape right in the city. The incredibly lush and expansive tropical gardens are immediately striking, creating a genuine urban oasis. A clear highlight is the massive lagoon-style swimming pool, a perfect spot for relaxation that reinforces the hotel's serene, family friendly atmosphere. The staff are exceptionally friendly and genuinely helpful, making the entire visit pleasant and welcoming. While the hotel has a classic charm, it is very well-maintained with all the modern comforts needed for a comfortable stay. The location is fantastic, offering the convenience of being within easy walking distance to the supermall and various restaurants. This hotel comes highly recommended for anyone seeking a peaceful getaway without leaving the city conveniences behind.
Iisni indrianiThe hotel offers comprehensive facilities, a large swimming pool, and beautiful scenery. The service is satisfying, but you need to drive to the beach. The breakfast options are limited and somewhat basic for a four-star hotel.
OohohcrIf you're attending a concert at ICEBSD, this is definitely the place to stay! It's super, super, super close to the venue, just a few minutes' walk. The accommodation itself is on par with a typical budget hotel in China. You will hear a lot of motorbike noise late at night, so if you're a light sleeper, I recommend bringing earplugs. The breakfast buffet is just okay, nothing special but it'll fill you up.
AAnonymous UserLocation: 15-min car ride to airport. Free shuttle service provided by the hotel at 1.5-hour interval. No other business or eateries around the hotel.
Amenities: Basic toiletries provided. Only multipurpose soap is available as hair, conditioner and body shower.
- No room slipper provided.
- No bottled drinking water provided but you could refill at the water dispenser along corridor.
- No facial tissue available in the room.
Room: Size is sufficient for solo or two travellers.
I was unfortunate to get corner room directly opposite the staff room. The staff got in and out throughout the night and I woke up to noises.
Room isn't bright enough for working.
GGuest UserLobby was nice but the room itself definitely has seen better days. The wastafel faucet almost off, it keep wriggling whenever you use it and there's something like black mold on the lining of it. The toilet paper holder completely broken. I was being careful making coffee because the table that hang by the wall was askew, if nothing done to it pretty sure it'll fall off soon.
Also there's no chair available so I had to drink by the bed.
The staffs were nice though. It was short visit so it's okay-ish for airport hotel but it'll be nice to see some improvement
EEphaniaaaCozy, all foods are delicious, super friendly and helpful staffs, high quality bed and pillow (king koil), clean, unlimited drinking water when you’re staying there. Super recommended to get their ‘bakaran tepi pantai’ for dinner.. upon arriving you’ll get free 5 minutes shoulder massage, welcome drink and also welcome cookies, and while waiting for your room, you can wait in their waiting room with AC and guava juice..
HHerry_GunadiWe stayed at Episode Hotel Gading Serpong as a family with three kids, and it turned out to be a wonderful experience. From the moment we arrived, the staff were warm and welcoming, making check-in smooth and stress-free, which is always appreciated when traveling with children.
The rooms are spacious, clean, and very comfortable. With three kids, space is always a concern, but the layout made it easy for all of us to rest well. The beds were cozy, and the bathroom was modern and well-maintained.
One of the highlights was the breakfast buffet—lots of variety, from local dishes to kid-friendly options like pastries, cereals, and fresh fruits. Our kids especially enjoyed it, and it made mornings so much easier.
The swimming pool was another favorite spot for the children, while we as parents appreciated the relaxing atmosphere of the hotel’s facilities and nearby conveniences like shopping and dining options.
Overall, Episode Hotel Gading Serpong is a great choice for families. It combines comfort, convenience, and thoughtful service, making our stay both relaxing and enjoyable. We would happily come back on our next family trip.
GGuest UserI had an excellent stay at FM7 Resort Hotel – Jakarta Airport. The hotel is very clean, the rooms are spacious and comfortable, and the facilities are impressive, especially the pool and spa.
What truly makes the stay outstanding is the exceptional service. Randy, Cyndi, and Aulia were extremely friendly, professional, and always ready to help with a smile. They truly went above and beyond.
I highly recommend this hotel, especially for travelers arriving or departing from the airport. A stay worth repeating
أقمت في فندق FM7 ريزورت – مطار جاكرتا وكانت تجربة ممتازة من جميع النواحي. الفندق نظيف جدًا، والغرف واسعة ومريحة، والمرافق رائعة خصوصًا المسبح والسبا.
لكن ما يميز الفندق فعلاً هو الخدمة الاستثنائية. كان الموظفون Randy و Cyndi و Aulia في غاية اللطف والاحترافية، ساعدوني بكل ابتسامة وقدموا خدمة تفوق التوقع.
أنصح بشدة بالإقامة في هذا الفندق خاصة للقادمين أو المغادرين عبر المطار. تجربة تستحق التكرار
LLyanna351The best option for an overnight layover in Jakarta.
Its excellent location, right in Terminal 3's departure hall, is a huge plus. The hotel entrance directly faces check-in counters D and E, and with people constantly coming and going, it feels incredibly secure.
There are plenty of dining options just outside the hotel, which is incredibly convenient.
While the room is quite small and probably best suited for a single traveler, it's very well-equipped with all the essentials, and the bed is wonderfully comfortable.
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