Posted on Aug 18, 2026|Superior Twin Room with City View
Anonymous UserFor me, nothing was particularly bad, that’s the thing. Everything was okay, comfortable, acceptable…but I didn’t get that “WOW, this is a 5-star hotel!” feeling. The room itself was spacious and comfortable, but I was quite surprised that the tea selection was limited to Lipton, with Nescafé for coffee. I would have appreciated a slightly better selection, perhaps Dilmah or a few different varieties of tea. It may seem like a small detail, but these little touches really contribute to the overall premium experience.
Breakfast? Okay. Cuma personally I expected a little more variety from a 5-star hotel.
Service? Okay. Good.
Pool? Nice.
Gym? Good. Big
View? Very Beautiful. 🌅
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Price per night from:CAD 77
Posted on Aug 25, 2026|Standard King Room No Window
_jenjoe
City Rise Hotel Miri – Spacious Room & Great Location
The room was huge and spacious, although our double-bed room had no window. Unfortunately, there was a strong urine-like smell coming from the toilet when we first opened the room door, which was quite unpleasant. I also found some hair beside the bed, so cleanliness could definitely be improved.
The basement parking is limited, and one annoying thing is that you need to check in first before you’re allowed to park in the basement. We were told not to park at the side of the lobby even just for a short while while checking in. We explained that we needed to check in first, but the security guard said the area was for police 😂. The security staff at the lobby could also have been more welcoming and friendly.
During breakfast at Called Coffee Café, I found it quite funny that they didn’t have latte available. 😂
On the positive side, the location is very convenient, with plenty of places to eat nearby and easy access to Parkson and Imperial Mall. The breakfast selection was otherwise awesome, and the room itself was very spacious.
Overall, the hotel has a great location and lots of potential, but there are some areas that could be improved, especially cleanliness, parking arrangements and customer service.
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Price per night from:CAD 43
Posted on Jul 7, 2026|Superior King Room
Anonymous UserExcellent stay in Bintulu!
Had a wonderful experience staying at Lihua Hotel Bintulu. The rooms are clean, comfortable, and well-maintained. The location is highly convenient, making it easy to get around town. The staff were friendly and efficient during check-in and check-out. Will definitely come back again!
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Price per night from:CAD 23
Posted on Oct 4, 2026|Deluxe Hilltop Seaview Twin
Melvin MclairView from the room is absolutely breathtaking. The room is very huge with balcony, amenities in the room is complete (except there is no toothbrush & toothpaste provided), including efficient shuttle service from the lobby to the hilltop rooms, and the cool pool area. However, the area itself and some component of the room seems worn down. Regular maintenance check needs to be done to maintain absolute cleanliness of the whole area and the rooms.
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Price per night from:CAD 82
Posted on Sep 6, 2026|Premium King Room With Balcony
Wanderlust_wzacknmaisaraWe had a wonderful stay at voco, an IHG Hotel. The hotel was beautiful, clean, and very comfortable, with a modern and relaxing atmosphere.
The room was spacious, well-maintained, and had everything we needed for a pleasant stay.
The staff were friendly, professional, and very helpful throughout our stay.
We really appreciated the excellent service and attention to detail.
Overall, it was a lovely experience from check-in to check-out.
A great choice for anyone looking for comfort, quality, and good hospitality.
We would definitely be happy to stay here again! ❤️
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Price per night from:CAD 130
Posted on May 14, 2026|Deluxe Single Room
Dik FaiJust arrived at the hotel and was informed that there was ongoing water pipe repair work outside, which caused a temporary water disruption during the daytime. We couldn’t shower or wash our hands for a while, which was quite inconvenient. Thankfully, the water supply returned to normal again in the evening.
Front desk staff were still very polite and helpful throughout the situation.
We booked the Deluxe Single Room, and the king-sized bed was very comfortable and spacious, enough for us two adults and our 2yo child, with plenty of extra space. However, the bed felt slightly damp when we first arrived, but it became better later at night.
The hotel also has a family pool and direct beach access, which makes it a great place for families with kids to relax and unwind. The buffet breakfast menu was also quite rich with plenty of choices.
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Price per night from:CAD 109
Posted on May 11, 2026|Deluxe King Room
Guest UserClose to a lot of places like malls, eateries, beach. Room is just nice for our stay. Nice staffs. Just which they have facilities to warm food eg microwave, at least at the common place
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Price per night from:CAD 40
Posted on Jun 7, 2026|(Hotel) Superior King Room
Anonymous User
The room facilities were okay, but the ac definitely needs improvement. When we checked into the room, the fan was already on. After switching the fan off, we noticed that the air conditioner was not cooling the room properly and it felt quite warm. We ended up sleeping with only the fan running throughout the night, which was disappointing as we did not expect such an experience. 😓
We checked the air conditioner ourselves and confirmed that it was switched on and set to the correct temperature. We also noticed that the lobby air conditioning was extremely cold, so there seemed to be a significant difference compared to our room.
We reported the issue to the front desk, but were informed that the room air conditioner was functioning well. Unfortunately, this was not our experience, and it affected our overall comfort during the stay.
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Price per night from:CAD 51
Posted on Sep 13, 2026|Privilege Room With One King Bed
Guest UserHad a wonderful stay here! The room was very clean, comfortable, and well maintained. The staff were friendly, helpful, and provided excellent service throughout our stay. Breakfast was delicious with a good variety of choices. Overall, a very pleasant experience and definitely worth staying here. Highly recommended!
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Price per night from:CAD 80
Posted on Sep 9, 2026|Premier King
Anonymous UserI was quite disappointed with my experience at 56 Hotel.
On our first night, at around 7 PM, we returned to our room and could clearly hear the children in the room next door making a lot of noise, while the parents were also speaking very loudly. I understand that children making noise is sometimes unavoidable, so initially, we did not want to blame the other guests. Instead, we assumed that the main issue was probably the hotel's poor soundproofing.
We wanted to contact the front desk, but although there was a telephone in the room, we were not sure which number to dial. As far as we could tell, the phone seemed to be mainly for room service/food orders. So, rather than guessing, we actually went all the way back to the lobby to make a complaint in person.
The first staff member who spoke to us seemed unsure of how to handle the situation and eventually said that they would need to get the manager. The manager did come over and listened to our concerns. He also said that he would ask the guests next door to lower their volume, which I appreciated.
However, what really frustrated and disappointed me was that throughout the conversation, the manager never acknowledged or even mentioned the hotel's poor soundproofing.
I am not expecting a hotel to completely prevent children from making noise, nor am I asking other guests to remain completely silent. What I would expect, however, is for the hotel management to recognize when the problem is partly caused by the hotel's own facilities. The fact that we could hear the conversations and noise from the room next door so clearly suggests that the soundproofing between rooms is inadequate.
Simply asking the neighbouring guests to lower their volume may solve the problem temporarily, but it does not address the underlying issue. The next guest could easily experience the same problem.
For me, the biggest disappointment was not the noise itself, but the way the complaint was handled. I would have appreciated more acknowledgement and transparency from the management regarding the hotel's soundproofing. I hope the hotel will take this feedback seriously and consider improving the soundproofing, rather than treating each complaint as an isolated issue.
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Price per night from:CAD 68