Hotels With Spa in East Nusa Tenggara, Indonesia

The check-in experience is better than that of Ayana. There are welcome cards and fruit snacks, and the mini bar items are rich and varied. The waiters were helpful, kind and enthusiastic. When we left, they even welcomed us to come back if we had the chance, saying that this would always be our second home and that we felt very warm in a foreign country. Due to flight reasons, we were provided with an extra airport drop-off service free of charge, after all, it was less than 10 minutes away from the airport. Compared to the 100,000 NTD taxi fare we spent the day before when we took a taxi from AYANA to the hotel a few minutes' drive away, the detail of AKAKTANA's value-added airport transfer service was very generous and humane, and we have to give it a thumbs up.

The hotel is not that far from the airport. It should take around 15 mins from the airport by taxi. There is a driver from the hotel who can pick you up at the airport, just call or text the hotel via WhatsApp. If you stay in the over ocean villa, the same driver will drive you between your room and the main building. Ivan is one of the driver there. He's the best. While you stay there, the hotel will assign one of the staff to assist you via WhatsApp. Ours is Agnes. You can text to the staff if you need anything such as call a buggy to pick you up and they reply like asap. The hotel itself is very beautiful with Japanese style interior design. The restaurant there is really good too. Located on the 2nd floor with stunning ocean view. Packed with various kind of dishes. All of the staffs there are very friendly and ready to help you to make sure you have the best experience there. Beby is one of the restaurant team. She is very cheerful, ready to serve you with huge smile on her face. We didn't try other facilities of the hotel but everything is there. Almost forget to mention about activities there. You can do kayaking and snorkeling in the ocean around the hotel which is a must. They also can provide you a selection of trip to explore Komodo islands. Full day or half day for you to join. We did a half day trip there visiting Kelor island, Kalong island and Manjarite island which was really worth it.

Coffee shop service is excellent! Only 1 lift is working and I stay on 17 floor! Rooftop bar and dining is close, aircon is running half speed throughout the hotel..

Avoid This Hotel — Disappointing Stay from Start to Finish. We made the mistake of booking a room without a window — it was incredibly cramped, with barely enough space for one person to walk down the hallway. The bed was wedged against the wall, making it impossible to access from both sides. Even worse, despite clearly booking for two people, we were only provided with one set of amenities. When we raised the issue at reception, we were told we needed to “request” amenities at check-in — a baffling response, considering the booking clearly stated two guests. For the second and third nights, we upgraded to a room *with* a window — but don't expect a view. Ours looked directly into a concrete wall and, to make matters worse, had a giant water tank right outside. I requested a room change, but the staff flat-out refused. Service throughout our stay was consistently poor. The restaurant was slow due to being staffed mostly by trainees. At checkout, we were asked to wait while they inspected the room — something I wouldn’t mind if it was brief, but the delay was frustrating, especially with our airport transfer waiting. Speaking of transport, we used the hotel’s car service, but payments were handled in a very unprofessional way — no receipts were given, and we were told to pay either the driver or a random staff member at reception. It all felt shady and disorganized. Sorry, but not sorry — this hotel was a disappointment in every way.

There is a free airport pick-up service. It takes about 20 minutes to drive there. The environment is nice, and there is a very large chessboard next to the swimming pool. The kids played chess with the huge chess pieces as soon as they arrived. The service attitude is very good. When checking in, I asked directly if there were any arrangements for a one-day tour to Komodo. After comparing the products of the six one-day tour attractions that I had already put in the Taobao shopping cart, I decisively chose to report to the hotel. The experience was indeed very good. The pick-up was half an hour later than Taobao. There were fewer people. There are no restaurants around, and they are all solved by the hotel. Including juice, tax and service fee, 100 per person. The beach is just a few steps away. It's so beautiful to watch the stars at night, and you can see the sky full of stars with your naked eyes. It's just that the room is old and feels a bit like a guesthouse in the 1990s. The sunrise here is also super beautiful

One of the best hotels I experienced, beautiful, well decorated, excellent food and not expensive for the quality, remote but with lots of activities available. The staff was amazing. i strongly recommend this little gem

The hotel is comfortable, clean, friendly service, good breakfast, but there are still problems with rooms such as a blocked sink, the toilet is on the 3rd floor new but it is disgusting yellow like never brushed. This hotel needs vixal/porstek/harpic and something Because it's a pity that the interior of the hotel is good but not taken care of

Lelewatu is an example of understated luxury in Sumba Island, which is much off the beaten track compared to other parts of Indonesia. The staff is very attentive but low key at the same time. The restaurant is great, especially on local choices. The villas are spacious with really high ceilings, a great pool and plenty of privacy. Will miss sleeping at the sound of the waves.

We booked 2 nights, the rate on promotion is quite competitive.  Spacious room with balcony. Breakfast is good, just be careful of the birds, they come to eat your food when you are away. The restaurant serves good meals, we had our both dinners at the restaurant. Price is okay too. The location of the resort is a bit far to city center. Hotel can arrange hotel taxi but pricy. Or if you have local hire contact they can help you to call. There are free daily activities in the hotel like yoga, boreh making, etc. Nice to participate. They also have day trip to 3-4 places including Komodo island but price is at high end. They have hourly schedule free transportation to airport, which is 12 mins drive.

Really really love my experience here!! I knew Ayana was good and I even saw some videos online yett I was still sooooo impressed when I arrived there. We did some water activity which were really fun. The service was good and this has become a special place for us! If there is one thing that can be improved is the breakfast, we felt like it was just so so in comparison to all the other things that we experienced there. Thanks Ayana!!