The hotel was located near the central station, porta nuova. Very convenient as it is also close to teams that take you to popular tourist spots. Paid extra €30 to use the spa. The sauna and steam room were very nice. Breakfast had a good selection of food and is very popular.
The room was small, some of the older male front desk staff had poor service, while the younger ones provided good service. There is nothing around the hotel, so you need a car, and it is not easy to get a taxi.
The front desk uncle is fluent in English and the service is very thoughtful. The room is also in keeping with the best style of best western, with a kettle, drying racks and so on. Located next to the city center train station, it is very convenient. The price is also very reasonable and worth recommending!
This was our second time at Duparc and we were again very happy with the size, convenience and cleanliness of the family suite.
The staff is friendly and very helpful.
The breakfast has improved a lot since last year. It's a little too much on the sweet side still.
In a five-star hotel in Turin, the reception hall is very luxurious. At the front desk, you need to pay a deposit of 50-100 euros or the bank card number in the name of the check-in person, so friends who need to check in remember to prepare cash (no credit card deposit required) or credit card.
The hotel has two floors, and there is a connecting corridor on the first floor in Italy (the second floor in China) by elevator. In the prominent position of the elevator and the corridor, there will be guidance signs in English, Arabic, Chinese, and Chinese. Be sure to check the building where the room number is on the card when you check in, and the front desk will guide you when you deliver the card.
The room is similar to China Hotel, with free slippers, mini bar, paid snacks, kettle and so on. All the facilities marked with text in the room are English, Chinese and Chinese, so don't worry about the language. Here are two points to note: First, because the room is equipped with cotton wool facilities such as carpets, the entire room can see obvious high-density flying hair in the presence of light; second, there is a large amount of flocculent deposits in the kettle This may be due to the quality of the tap water in Italy. Friends with requirements in this regard suggest that they be used with caution.
All in all, this is one of the few high-end hotels in Turin and worth recommending!
The La Casa di Alice provides a great place for travelers to relax after a busy day. Visitors to Villa San Secondo will find that the La Casa di Alice is a fantastic accommodation choice. There is no shortage of things to see in the area, with the Centro Spirituale Di Pace Herakhandi, Castello dei Pelletta and Panchina Gigante #69 all nearby. In their spare time, guests can explore the hotel's surroundings. For those driving themselves, parking is provided on site.
The location is behind the commercial street, shopping is very convenient, there are fewer restaurants and convenience stores nearby, you need to walk. The design of the hotel itself is very good, there is a sense of quality, the room is very spacious, and the snowy mountains can be seen from the window. But the fly in the ointment is the bathroom, the shower room can't block the water, it is easy to make the bathroom full of water, very embarrassing.
A five star hotel close to all major attractions. There are plenty of restaurants, caffe and wine bars within ten minutes walk. Great hotel and good value for money. Front desk service is excellent but not so in the breakfast restaurant. I would definitely recommend it to anyone.
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TT/RWhile the outside of Hotel Albergo Dell'Agenzia is stunning, the overall experience left much to be desired. After being wowed by the property's beautiful exterior, the rest of our stay was somewhat disappointing, especially considering the hotel's high star rating.
The lack of customer service was a major letdown. There was no doorman to assist with our luggage upon arrival, and the young bartender simply watched as I struggled to open the door, rather than offering to help. It was only after I had to explicitly ask him for assistance that he begrudgingly opened one side of the door, still making no effort to help with our bags.
The cleanliness of the room was also sub-par. We left our used towels in the bathtub, as the room instructions indicated, but rather than replacing them with fresh towels, the housekeeping staff simply hung the dirty ones back up. This was an appalling oversight.
Additionally, the gym and pool area did not have WiFi access, which was an inconvenience when trying to stay connected during our stay.
Overall, while the property itself is visually impressive, the lackluster customer service and lack of attention to cleanliness really detracted from our experience at Hotel Albergo Dell'Agenzia. I expected a higher level of quality and care from a hotel of this caliber.
GGuest UserVilla crespi is absolutely beautiful! And the staff are wonderful. And the location is a nice walk to town. However I have no idea how they received a gold key last year! The rooms were so hot I could not sleep (march) and I asked them to turn off the heat! But that did not work. I also asked them not to continue spraying perfume all over my room because I was allergic… however housekeeping continued to do so until I locked them out. In addition the mattress was limp and old- very uncomfortable. The shower is vintage and needs to be upgraded- nice to loook at but impossible to shower in if you stand over 5’2”!
GGuest UserAbbiamo soggiornato solo una notte ma con la voglia di tornare. Hotel semplice, pulito e tipico, con tanti giochi e libri per il nostro bambino. Personale molto gentile e accogliente. La stanza era semplice ma pulita, e letto molto comodo. Colazione con varie scelte. Non abbiamo privato la cena ma ho notato una buona esposizione di vini
GGuest UserMy intended booking was at splendid hotel in lugano but once I went there I realised that it was at baveno 😅 ,so I took a taxi for 350 euro to go there . The front desk upgraded my rooms to lake views for 80 euro/night. The gym is for 12 euro /person, the breakfast is about average nothing special. The front desk are nice people but they put an extra service charge for that(optional). The view from the balcony was beautiful.
ММаксимA wonderful hotel on the lake with a panoramic bar on the roof (in sunny weather it is simply magical). Breakfasts are magical (in Italy usually the choice of food for breakfast is much smaller, it is a pity that they did not put prosecco))). The room is large, with a balcony (we had a ”partial view of the lake” - beauty). Nearby are the piers of steamboats to the islands - a must-see. There is a parking lot and a garage (small, but we found a place). Nearby is a walking path along the shore, three minutes walk to the city center. We liked everything very much, even despite the sometimes cool and rainy weather.
MMiaobabaThe location is behind the commercial street, shopping is very convenient, there are fewer restaurants and convenience stores nearby, you need to walk. The design of the hotel itself is very good, there is a sense of quality, the room is very spacious, and the snowy mountains can be seen from the window. But the fly in the ointment is the bathroom, the shower room can't block the water, it is easy to make the bathroom full of water, very embarrassing.
GGuest UserA five star hotel close to all major attractions. There are plenty of restaurants, caffe and wine bars within ten minutes walk. Great hotel and good value for money. Front desk service is excellent but not so in the breakfast restaurant. I would definitely recommend it to anyone.
SSofia sees the worldThe hotel was located near the central station, porta nuova. Very convenient as it is also close to teams that take you to popular tourist spots. Paid extra €30 to use the spa. The sauna and steam room were very nice. Breakfast had a good selection of food and is very popular.
CCeliaFThis was our second time at Duparc and we were again very happy with the size, convenience and cleanliness of the family suite.
The staff is friendly and very helpful.
The breakfast has improved a lot since last year. It's a little too much on the sweet side still.
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