Hotels With Pool in Rhineland-Palatinate, Germany

excellent hotel at a perfect location. The view on rhine river is excellent and the historic city center and Roman remains are within walking distance. The staff are friendly but some appear a bit overworked on a slightly busy day. The communication about challenges with room availability are really poor. Thus the manager may need to take the time to train some of the staff in basics required at a hotel of this level

The room was very clean and luxurious. And the large bathtub is comfortable. The small lounge area where you can enjoy alcohol will make you want to go again if you can improve it. It is a pity that the customer who passed by looked inside and the distance from others was not very calm space. I thought that such a majestic old castle 5 star hotel would have a more atmosphere if there was a space where jazz music was played and live performances were performed. Spa area and massage are also recommended.

The pictures look better than the actual hotel and even though the amenities are quite nice, especially the Spa area the service should definitely be improved when it comes to the ladies at the front desk. The other staff was very helpful but overall management seems to be a little confused.

wir haben dort für das Event Nachtkeller übernachtet. Die Lage ist sehr gut, in 5 Minuten kann man in die Stadtmitte laufen .Das Frühstück ist sehr vielsetitg.

Parking is a bit difficult, but there is an underground parking garage in the hotel, which is not bad. The hotel room was still very clean and the waiter spoke English.

Lobenswert ist, dass wir nach Mitternacht eingechecken konnten und für uns bereits alles bereitgestellt wurde und alles relativ reibungslos verlaufen ist. Das Hotel ist ein wenig schwierig zu navigieren, aber es hat alles geklappt. Das Zimmer war eher rudimentär und wir haben schlecht geschlafen. Zwischen den Matratzen war ein breiter Spalt und das Lattenrost ist eingebogen. Man hat die Federn der Matratze gespürt. Sobald man das Licht im Badezimmer angeschaltet hat ist die störend laute Lüftung angegangen. Was das Einschlafen jedoch besonders erschwert hat waren die Heizungs-Rohre, die ein rythmisches Tropf-Geräusch gemacht haben. Die Bettdecken waren sehr dünn und uns war kalt. Die Dusche war wirklich sehr klein, aber in Ordnung und sauber.

The staff was very helpful and nice. The breakfast buffet had everything you would like to ask in the morning.

All five stars. This hotel is located next to Mainz Park. The price/performance ratio is much higher than that of Hilton and Hyatt next door.

The friends we went to from the airport were very convenient. It would be great if we took a taxi directly. Then the front desk service was very friendly. We stayed in so many hotels and felt that the price performance of the hotel was very high. Recommended

Wunderbar. Ein tolles Wochenende in einem tollen Hotel. Nach der Jahrhundertflut musste einiges renoviert werden, so wurde aus einem tollen Hotel ein noch besseres Hotel. Grossariges Bistro, moderne Zimmer, tolle Lobby. Natürlich ist das Frühstück im Steigenberger Hotel legendär. Wir hatten das Glück direkt vorm Hotel einen romantischen Weihnachtsmarkt zu haben. Kurz gesagt, einfach perfetto.