Hotel near City Center,Kota Kinabalu88.5% of visitors choose this area
ZZhangzhangZzz—2026.03.07
Booked a suite. The executive lounge was a bit lacking, but the infinity pool on the rooftop was absolutely stunning! Perfect for watching the sunset. Breakfast was also very rich and varied, though I must say, the bowls for the noodles were tiny. Seriously, serving noodles in those small, two-handled bowls was quite something!
Hotel near City Center,Kota Kinabalu88.5% of visitors choose this area
GGuest User2026.03.04
Aside from the nice views, everything else was pretty mediocre. We stayed in room 7418, which was quite spacious and kid-friendly. It had both a bathtub and a shower. The TV had static, and the breakfast was the same every single day – at least for the 6 nights we stayed, it was the same few options. Surprisingly, there were no noodles at the club lounge restaurant. For any egg dishes, you had to specifically ask a waiter for the menu, otherwise, you wouldn't know they even had them. For 6 nights at the executive lounge, the alcohol wasn't self-serve; they only gave you a tiny bit each time. The service, from check-in to check-out, was pretty much non-existent. Housekeeping seemed to depend on the staff's mood; the first night the room was cleaned exceptionally well – I almost regretted not filming a full walkthrough. But the following days, the cleaning was very superficial.
Hotel near City Center,Kota Kinabalu88.5% of visitors choose this area
QQingqingyipai2026.03.14
I really loved this hotel! The location is super convenient, the breakfast spread is excellent, and the rooms are spacious. The staff are all very friendly, and the room service quality was good too! A special shout-out to Miss Wong at the buffet restaurant; she's incredibly professional and made us feel so welcome. This is a fantastic choice if you're visiting Kota Kinabalu!
Hotel near City Center,Kota Kinabalu88.5% of visitors choose this area
GGuest User2025.11.03
Room was spacious but would be much better with brighter lighting and bathroom door changed to give a good impression especially to foreign tourists. Walking distance to shopping malls and eateries. Stayed here several times and one of my favourite hotels in KK.
Hotel near City Center,Kota Kinabalu88.5% of visitors choose this area
GGuest User2026.02.20
The room was beautiful and spacious, giving off a super vacation vibe! The hotel staff provided excellent service. There's also a bar by the sea where you can enjoy a drink and dinner. The location is right by Sutera Harbour, and the famous 'Love at Ringgit Island' (which was popular online) has now moved to Sutera Harbour. It's also not far from the airport, making it very convenient for getting around.
Very much satisfied with almost everything, especially the size of the room and proce. It's hard to get rooms this big with this rate nowadays. Comfortable. Good service.
I do agree with other guests mentioning about water stains on the bathroom glass wall but it doesn't bother me that much. the hotel is a bit old I guess. the corner of the room has chipped wood. there's no tissue provided in the room, there's only rolled tissue in the bathroom.
but overall im satisfied.
Hotel near Tanjung Aru,Kota Kinabalu11.5% of visitors choose this area
XXiatiandenaxiehuaer2026.02.14
Shangri-La Tanjung Aru is the best spot to watch the sunset, but unfortunately, it's been raining for the past two days, so I haven't had a chance to see it yet. The hotel service is excellent, and the breakfast spread is very generous. The room itself is a bit dated, but it's incredibly spacious and comfortable. Looking forward to its next renovation!
I was assigned a room on the fifth floor. Compared to the Hilton in the city center, the mattress wasn't as comfortable, but the breakfast selection was plentiful. The overall environment is truly excellent, with a quiet beach and many activities available within the resort. It's definitely a resort I'd choose to visit again.
The room is quite huge, comfy and clean. The plug point near to the beds is only one, so need to have a extension but there is plug point opposite of the bed.
The toilet is okay, clean. Provided with the toiletries and slippers.
There is also massage parlour downstairs, can make payment by cards
“Had a wonderful stay! The location was perfect for sightseeing, and the hotel staff made us feel at home. Rooms were clean, spacious, and had all the amenities we needed. I highly recommend it!”
Very Good
814 reviews
8.3/10
Price from
PHP 2,064
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9,0/10
Great
I particularly love the location, 15 mins' ride to airport and 10 mins' ride to the city centre. The area of the resort is large, next to the sea, with quite some water or other kids activities available. We didn't try the pools but look nice. Breakfast has a wide variety with something different each day. The hotel is a bit aged and torn. Cleanliness inside the room and common areas (carpets) should be better.
We stayed 2 nights and had a fantastic stay despite the bad weather on the first day. We received great services from the resort management team Mr Karl, Ms Siti, Mdm Lydia also from the restaurant and recreational team members. We look forward to be back again! Booked the family suite that is beautifully furnished and got a fantastic view of Mt Kinabalu from the room as well as variety of fishes swimming below us. Snorkelling and kayaking are complimentary for the entire day and was great way for us to explore the beautiful waters. On the last day, we unfortunately left our tablet in the room and we were notified immediately upon arrival at the jetty and the resort arranged it to be delivered to their jetty office within the same afternoon. Overall it was a great experience and the welcoming and departure greetings by the management team were certainly memorable and beyond our expectations!
The room was spacious, clean, and comfortable. It was suitable for a family and for those who prefer to relax. The view from our room was fascinating and breathtaking. Their food is super tasty. We only need 5 to 10 minutes to access food places and a trip package to Pasar Semporna. We will book this hotel again once we come back to Semporna.
Not as good as my expectations of 5 stars of shangri la hotel, but still in great value and services consider the price is much cheaper. I came with my family including 2 kids at 6 and 8, they love the game area and swimming pools with water slides. Because of 2 nights stay in the wet seasons in September. especially after 5pm, a tropical rainfall so that I didn't get any chance to see sunset in the beaches. The beaches are not really good condition of sand quality. I enjoyed the morning hiking trip to the nearby hills and also the walk in the beach. Many wildlife and calm of the days.
⭐⭐⭐⭐⭐ An unforgettable island getaway Our stay at Sutera @ Mantanani was absolutely amazing. From the moment we arrived, we were welcomed with warm hospitality and breathtaking views of crystal-clear waters and white sandy beaches. The rooms were clean, comfortable, and thoughtfully designed to blend with the natural beauty of the island. Waking up to the sound of the sea was truly refreshing. The food was delicious, with a good variety, and we appreciated the care taken in every meal. What stood out the most was the staff friendly, attentive, and always ready to help with a smile. The snorkeling experience was unforgettable, with vibrant marine life just steps away from the resort. If you’re looking for a peaceful escape from city life and a chance to reconnect with nature, Sutera @ Mantanani is the perfect choice. We left with wonderful memories and would definitely love to return. Highly recommended! 🌊🌴
Had a wonderful Christmas Eve stay here. I stayed in a golf field view room, which was incredibly peaceful and calming. Even with the golf field view, I could still see parts of the ocean, and the sunset was absolutely beautiful. I spent some time at the pool and was able to enjoy a stunning sunset from there as well, overlooking the pier by the beach — it was truly an amazing view. I ordered room service during my stay and was very impressed with how prompt and friendly the service was. The room was cozy, clean, and very comfortable, and I especially enjoyed relaxing in the bathtub after a long day. Overall, everything felt calm and well taken care of, making it a perfect stay. I would definitely choose to stay here again next time.
This resort is located in a spectacular position on the island. We were blown away by the views from our villa, and the whole experience felt luxury, thanks to all the helpful staff, the air-conditioned waiting room for the speedboat, and the beautiful finishings. It’s also a place to have a good balance of relaxation and activities - we took part in meditation, the nature walk, snorkeling and marine talk which were all at no additional cost. Angel and Dhiv, who hosted our nature walk and marine talk respectively, were friendly, knowledgeable and made their activities very enjoyable. The dinner buffet was impressive with fresh spiced fried chicken and fresh juicy grilled prawns. I also had a banoffee cheesecake that changed my life, credits to the pastry team! We also appreciated the local Malaysian foods available in the breakfast buffet like roti jala and nasi lemak. The private beach’s highlight is the marine center and the coral and turtles it houses - we didn’t have the set lunch there but we’re okay to give it a miss. Our one gripe was unfortunately spotting lizard faeces near the bathroom which was a bit of a mood killer, but the room was otherwise spotless. Would definitely come back here again!
Away from the city, wrapped in calm Quiet, private, and mostly visited by guests from Korea and China. Truly love this place highly recommended for privacy lovers. Definitely I will come again..thank you Karambunai Resort.
The island itself is simply unreal. It takes you a whole day to stop saying ”oh my god” every time you turn your head. It looks like heaven. We stayed at the water villas and they were also incredible. All the staff members were incredibly kind and helpful. The manager is a great worker and puts a lot of effort in accommodating your needs. There are many activities available every day and there is good flexibility to allow you to do as much as possible every day. You can book dives, even to sipadan. Unfortunately, there is a lot of rubbish on the beach, as everywhere in the Semporna area. But, being this resort so exclusive and expensive, they should really put more effort in cleaning up the beach and snorkeling area, at least once a day. Another improvement area is the menu for vegetarians: the food itself is good, but quite monotonous for vegetarians. Lastly, there is a very nice beach bar area near the pier, which however is not in use and it looks like it hasn't been for a while. The resort at night is very quiet and dark, so putting that bar to use would improve greatly the atmosphere ay night and even during the day, to have a drink between swims and snorkeling sessions.
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