Hotel near Mactan,Lapu-Lapu City19.2% of visitors choose this area
CCris R.2026.06.05
Everything in this hotel works well except the food. I ordered room service and the quality of the food was not what I expected. The veggie kare-kare tasted like plain stir fry. The salted dried fish fried rice did not taste like there was dried fish at all. Buffet breakfast options were very limited. The tastes of the food that claims to be Cebuano are just sad. I hope they do something about their food quality because the people here are just wonderful. Concierge, reception, housekeeping, F&B... they are wonderful! The rooms are great too! I went there to relax after two weeks of back-to-back illness and I mostly stayed in the room to sleep and watch the French Open. Great bed and pillows! Shower pressure is perfect and the toiletries are complete and well stocked. There is access to a private beach and there is a sauna and pool on the second floor. I just really hope they make improvements with their food.
Hotel near Cebu City,Cebu City76.9% of visitors choose this area
__ayxxxk__2026.05.22
Locals told me this is the most luxurious hotel in Cebu.
The opulent lobby and the kind, attentive staff truly impressed me.
The view from my room wasn't great as there was construction (probably another hotel) directly across, but the room was cleaned beautifully every day, making my stay very comfortable. I was also very happy to have a bathtub, as hotels with tubs are quite rare in Cebu. This meant the bathroom was quite spacious. Although you could see into the room from the outside, closing the curtains solved that completely.
The amenities were excellent, including toothbrushes, razors, combs, and more! I was also pleased to find body lotion.
I booked a plan with breakfast included, and I'm so glad I did! There was a wide variety of dishes, and the menu changed slightly every day, so I never got bored. While some dishes had a strong smell, the taste wasn't bad at all.
There are pools on the 4th and 5th floors, and the views were absolutely stunning, so I highly recommend checking them out. The pool on the 4th floor is smaller, but the panoramic views are fantastic for taking photos. The gym was also available 24 hours.
If I ever go to Cebu again, I will definitely stay at this hotel. It was so wonderful that I didn't want to go back to Japan...
Hotel near Mactan,Lapu-Lapu City19.2% of visitors choose this area
NNicoleen2026.03.18
I had a fantastic time staying at The Reef Resort! The staff are so friendly and helpful, the rooms are spacious and clean and the resort have enough activities to keep you busy. I would definitely recommend this resort to family and friends. The breakfast buffet every morning was good with assorted choices. You can snorkel infront of the resort with so many different kind of fish, I was amazed! The resort even packed me a breakfast box when I had to leave early in the mornings for activities. They also have a great SPA with great treatments! A well equipped gym overlooking the ocean. Thank you for making my stay unforgettable!
Hotel near Cebu City,Cebu City76.9% of visitors choose this area
GGuest User2026.04.30
Arrived later in the evening but still received fantastic service! Extremely friendly and respectful employees ☺️ My wife and I were only able to spend one night this trip, but were still given a double upgrade on our room which was clean and fresh! Used room service for our late dinner as we were very tired from a long day and a tiring flight and the food was excellent 👌.We are planning another trip to Cebu in June and are getting our reservation as soon as possible. Excellent location, especially if you have to visit the American Consulate as they share the same building. ❤️
Hotel near Cebu City,Cebu City76.9% of visitors choose this area
FFranciluisss2026.05.13
Well, I’d go with my honest review here. First of all… I did not expect my room to be this wide and spacious… it’s amazing. Their consistency in cleanliness is impressive as always, as a person who already stayed here in Mandarin for a couple of times (this is my first time travelling solo). Their breakfast never fails, all hits and no misses. The receptionists, housekeepers, security anf staffs are very kind. The hotel is also across from Ayala Center, which is an easy access for shopping and recreation. So far, 10/10. I would love to stay here again when I come back to Cebu. Shoutout kay Kuya Guard who became my friend, we’ll see each other soon. 😌🤝
staying at 5thfloor (high floor) very nice views from room . staff is great with warm service , breakfast is fantastic. worth staying here than others. very convenient to beach , to 7-11 , to any restaurant too .
Hotel near Mactan,Lapu-Lapu City19.2% of visitors choose this area
GGuest User2026.04.25
Very nice resort with a small beach, 2 pools and some restaurants and bars. Rooms are big enough, breakfast was delicious. You need to walk a bit to find if you want to find outside restaurants or shops. Approximately 30mins by Grab to/from the airport.
Hotel near Mactan,Lapu-Lapu City19.2% of visitors choose this area
NNick S.2026.06.19
It's a 30-minute Grab ride from the airport. Two-story guest rooms are built around three swimming pools. I really liked that flip-flops were provided in the rooms. The beach is a lagoon, so there are no waves, but the tidal range is quite significant. Most guests are Asian, with many Japanese families and children. The beach can get quite noisy, especially on weekends, as locals and guests from surrounding hotels visit for the day, and groups set up large tents for events. To avoid this, it's a good idea to book a day tour through the hotel or beach tour desk. It gets quiet at night. The seafood at The Cove restaurant was excellent, and I highly recommend the breakfast buffet. Amuma Spa was also great. There's a small convenience store and the Maribago Grill restaurant within walking distance, which were also convenient.
Hotel near Cebu City,Cebu City76.9% of visitors choose this area
GGuest User2025.12.27
I will not recommend this hotel to anyone. Poor service. First time in my life I got to use the bidet as shower. We called the receptionist for our complain about the unbearable hot temperature of their shower and we are told that they will call the engineering dept.to respond to the issue. But after almost an hour of waiting (imagine, I already got my body pre-showered,because I stopped when I felt that the water is so hot) we got a call asking if we will be extending our stay. And luckily, it was my husband who answered the call. And calmly replied, “No, we will be checking out in a moment”. Because if I were the one who got the chance to answer the call, then I will say “we will definitely not extending our stay. And never to come again.”
I decided to just use the bidet as shower so we can leave the place.
I hope this will not happen to anybody.
Their price doesnt justify the means.
NEVER AGAIN! 😌
Hotel near Cebu City,Cebu City76.9% of visitors choose this area
DDarrell Floyd Thody2026.02.18
Pool was closed again and frankly looks like it was closed for a long time . Even so, when we booked the hotel messaged us about enjoying their refreshing outdoor pool! Too funny. It seems the hotel comped guests who complained but my thought is if you get comped you lose your right to complain so here is my complaint. Sad for a 5 star hotel. Also, older tv’s don’t allow streaming of Netflix or YouTube which in 2026 5 star hotel should be a given. During breakfast the coffee machine never did work so staff had to run to the back and get us cappuccino. The machine is way too small for the size of the restaurant and radisson needs to upgrade the self serve coffee machine. Manybdead trees in the pool/outside area (at least 4) so obviously this area is being neglected as well. Not a 5 star hotel IMO.
Staff were excellent of course so their training is effective.
Very Good
423 reviews
8.7/10
Price from
DKK 562
per night
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9.2/10
Great
LLimunuosidaoxipengThe hotel is only about a fifteen-minute drive from the airport, and it's located in the most vibrant area of the island. The environment is fantastic, and the staff are very friendly. It offers great value for money and is definitely worth recommending for a stay.
AAnonymous UserThis stay truly exceeded my expectations. I stayed for three nights and didn't even leave the hotel once – I simply didn't want to! All the hotel staff were incredibly friendly and attentive, providing excellent service that made my stay exceptionally comfortable. Housekeeping was super responsive; any request I had was handled very quickly.
The restaurant service was even more meticulous. Whether it was breakfast or dinner, the staff would proactively and kindly ask if I wanted coffee or other drinks, and often, the coffee was even complimentary – such a heartwarming detail. The mangosteens and mangoes at breakfast were unlimited, making it a true 'fruit paradise' – so satisfying! The breakfast selection on Saturday and Sunday was rich and delicious, while Monday's was slightly less impressive, but overall, it was still fantastic. The entire experience was exceptional; I highly recommend this hotel!
FFranciluisssWell, I’d go with my honest review here. First of all… I did not expect my room to be this wide and spacious… it’s amazing. Their consistency in cleanliness is impressive as always, as a person who already stayed here in Mandarin for a couple of times (this is my first time travelling solo). Their breakfast never fails, all hits and no misses. The receptionists, housekeepers, security anf staffs are very kind. The hotel is also across from Ayala Center, which is an easy access for shopping and recreation. So far, 10/10. I would love to stay here again when I come back to Cebu. Shoutout kay Kuya Guard who became my friend, we’ll see each other soon. 😌🤝
CCris R.Everything in this hotel works well except the food. I ordered room service and the quality of the food was not what I expected. The veggie kare-kare tasted like plain stir fry. The salted dried fish fried rice did not taste like there was dried fish at all. Buffet breakfast options were very limited. The tastes of the food that claims to be Cebuano are just sad. I hope they do something about their food quality because the people here are just wonderful. Concierge, reception, housekeeping, F&B... they are wonderful! The rooms are great too! I went there to relax after two weeks of back-to-back illness and I mostly stayed in the room to sleep and watch the French Open. Great bed and pillows! Shower pressure is perfect and the toiletries are complete and well stocked. There is access to a private beach and there is a sauna and pool on the second floor. I just really hope they make improvements with their food.
__ayxxxk__Locals told me this is the most luxurious hotel in Cebu.
The opulent lobby and the kind, attentive staff truly impressed me.
The view from my room wasn't great as there was construction (probably another hotel) directly across, but the room was cleaned beautifully every day, making my stay very comfortable. I was also very happy to have a bathtub, as hotels with tubs are quite rare in Cebu. This meant the bathroom was quite spacious. Although you could see into the room from the outside, closing the curtains solved that completely.
The amenities were excellent, including toothbrushes, razors, combs, and more! I was also pleased to find body lotion.
I booked a plan with breakfast included, and I'm so glad I did! There was a wide variety of dishes, and the menu changed slightly every day, so I never got bored. While some dishes had a strong smell, the taste wasn't bad at all.
There are pools on the 4th and 5th floors, and the views were absolutely stunning, so I highly recommend checking them out. The pool on the 4th floor is smaller, but the panoramic views are fantastic for taking photos. The gym was also available 24 hours.
If I ever go to Cebu again, I will definitely stay at this hotel. It was so wonderful that I didn't want to go back to Japan...
YyaytakoFantastic stay and real island getaway!
View and waters are amazing, food was included in our stay (breakfast and dinner) and there are many free activities to take part. The view are spectacular! The rooms were clean and spacious for 2 pax- can fit up to 4 pax.
Favorite activity was to fish from the lagoon and watch the baby shark (white shark) feeding at 1130am and chilling at the hammock infront of the rooms.
Massages are quality if you want some wave asmr as they are done in the outdoor huts but only can do 1 hour blocks and require quick booking/advance booking as the masseuses are limited.
wifi connections are good islandwise but it’s more of chillax resort. The rooms have netflix and youtube.
do bring some night snacks or simple lunch as their restaurants close early at 9pm and ferry out are only during the lunch time
NNastja DoNUSTAR Hotel is a must-stay in Cebu! It's a very stylish place. The hotel perfectly blends elegance with a modern vibe, ideal for those who value comfort. Here, you feel both at the heart of the action and in seclusion. The rooms are spacious and meticulously designed; I particularly loved the bathtub. And for food lovers, it's a true paradise—Mott 32 is beyond all praise. Definitely a top choice for Cebu!
MMeihuizzzzThe entire resort consists of 1-2 story buildings, giving it a real vacation vibe away from the bustling city. The staff were incredibly friendly throughout our stay. You do have to be patient with the slower service, like dishes being served, which is common in the Philippines, but then again, we were there to enjoy a 'slow-paced life.' If you want your room cleaned quickly, you'll need to call the front desk specifically, otherwise, it typically won't be done until after 3 PM.
GGuest UserI booked for a room with pool view which is more expensive than the rest of the rooms but i was greatly disappointed. We were placed in a room with a roof view and the view of another building! It was a waste of money! We only get to see the roof of something! Never again would i be paying extra money for a pool view when the hotel will not give us such kind of room as advertised. They said they will transfer us to a room with a pool view but it did not happen. We kept on waiting but it did not happen until we gave up.
The receptionist was a little disrespectful and impatient.
Worse still, they do not allow guests who have checked in the hotel to use the pool with inflatable play set and slides. I was mislead into thinking that guests can use the pool with inflatable play set for free. The hotel guests have to pay P600 per person in order for one to be able to use such pool and slides. I guess families with children have been more disappointed than me knowing that they and their kids could not use such pool for free.
So those who will try to book this hotel hoping their kids can enjoy the pool with inflatable play set and slides for free, think again. You will be greatly disappointed because you will only be able to use the ordinary pools.
NNick S.It's a 30-minute Grab ride from the airport. Two-story guest rooms are built around three swimming pools. I really liked that flip-flops were provided in the rooms. The beach is a lagoon, so there are no waves, but the tidal range is quite significant. Most guests are Asian, with many Japanese families and children. The beach can get quite noisy, especially on weekends, as locals and guests from surrounding hotels visit for the day, and groups set up large tents for events. To avoid this, it's a good idea to book a day tour through the hotel or beach tour desk. It gets quiet at night. The seafood at The Cove restaurant was excellent, and I highly recommend the breakfast buffet. Amuma Spa was also great. There's a small convenience store and the Maribago Grill restaurant within walking distance, which were also convenient.
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