Hotel near Mactan,Lapu-Lapu City26.7% of visitors choose this area
PPearl12312026.02.04
I had a lovely stay at Mercure Mactan Cebu. The hotel has a beautiful beachfront setting with a calm, laid-back atmosphere that’s perfect for relaxing and unwinding.
The rooms are modern, clean, and very comfortable, with lovely views and thoughtful amenities that made the stay feel easy and stress-free. Waking up to the sea breeze was definitely a highlight.
The staff were incredibly warm and attentive, always smiling and ready to help. Their hospitality truly made the experience more special.
I also enjoyed the pool area and beachfront access, which are perfect for sunset views and peaceful moments by the water. The food was enjoyable, with a good variety for both local and international tastes.
Overall, Mercure Mactan Cebu is a great choice for anyone looking for a comfortable beachfront hotel with excellent service, close to the airport yet far enough to feel like a getaway. I would definitely stay here again and highly recommend it. 🌴🌅
Our stay at Bai Hotel Cebu was nothing short of exceptional. From the moment we arrived, we were welcomed with warm, attentive service that set the tone for a truly refined experience. The room was elegant, spacious, and immaculately clean, offering both comfort and sophistication.
Every detail reflected quality and care—from the tasteful interiors to the well-maintained facilities. The atmosphere was calm and upscale, making it perfect for rest and relaxation. Bai Hotel Cebu delivers a level of hospitality that feels premium and thoughtful, and we would gladly return for another indulgent stay.
We had a truly amazing stay, thank you to all the staff, your hospitality/kindness/smiley faces were amazing 👍 The Resort was small and cute,& right on the beach/sea & the attention to detail for all the guests was brilliant.. The rooms were spacious, very clean with all the amenities, including a mini bar. Our introduction to the Scuba Diving course was brilliant, and I would tell anyone who wants to do Scuba Diving for the 1st time to go to this resort. Donde the Dive instructor was brilliant, very efficient & conscious re health/safety, BUT had the best personality to make you feel at ease. Any nerves we may have had in the swimming pool, @ our introduction, were all gone when we were sitting on the Sea Bed watching a Sea Turtle sleep 😂 I never thought at the start of the day, we would end the day having done two amazing Dives, We will definitely be back to do another Dive the ” next” step with Donde👍The Food was also amazing, my husband enjoyed the fresh Tuna tapa👍 Lots of variety, and very well priced including the Vino👍 The Breakfast was the best of all the resorts we've stayed in the Philipines, & that is normally the negative in any of my reviews😂 Thankyou to all the staff we look forward to seeing you all again soon. Keep your smiley faces👍
Hotel near Cebu City,Cebu City67.3% of visitors choose this area
CCrisix in HK2025.12.04
The room was fantastic—spacious, modern, and incredibly clean. The bed was one of the most comfortable I’ve ever slept in, making it easy to get a great night's sleep. The shower was also excellent, with great water pressure and plenty of hot water, which is always a plus after a long day.
Breakfast at the hotel was also great. With big variety and good quality of the food. From fresh fruit and pastries to hot dishes, everything was delicious and well-prepared.
However, the check-in process was a bit slow. It seemed like the front desk was understaffed or perhaps dealing with a system issue, which caused some delays. Additionally, I was disappointed to find out that the swimming pool was under renovation during my stay. It would have been nice to know this in advance, as I was looking forward to using it after a long day in a car.
Despite these minor inconveniences, I enjoyed my stay and would definitely consider returning.
The restaurant supervisor and crew greeted my mom with a birthday song and a cake during our stay. It was nice for them to do that. The photographers also made a way for the complimentary photoshoot to push through despite the inclement weather; my mom liked the photos very much. You wouldn’t need to go far to eat or to buy daily needs or for pasalubong since there’s a mall with 7-11, pasalubong shops, and restaurants like Buzz by Bohol Fee Farm. For me, the best part of the resort is the beach itself, because the northwest corner of Panglao is less frequented by tourists, hence marine life thrives better here and it’s much more serene. I would like to come back here again. Thank you, Modala! 🫰
Surely it’s very nice 5 star hotel, but still one thing you need to consider before booking. The beach is sandy and zones nearby are quite comfortable to stay in and have a rest on the shore. But if you’re snorkeling fan - not a good option for you. On the photo you can see what happens on low tide. Surely you need to wear coral boots (mandatory!!!) and walk a long distance before reaching point where you can swim and snorkel. Still famous aero plane wreckage can be easily accessed and seen underwater. Coral bottom of the sea quite poor on this beach. But you can see a lot of different starfishes.
Hotel near Cebu City,Cebu City67.3% of visitors choose this area
AAprilB2025.12.14
I like the room, but I don’t really like the bathroom especially the bathtub. There seems to be some mold or dirt stuck on the mat-like lining, and the shower doesn’t have any labels indicating which is hot or cold. It’s disappointing because this is a 4-star hotel. Even the amenities, like the bottled water, are only 350 ml, which doesn’t feel worth the price we paid for the room.
The bathroom really needs improvement because that’s one of the first things guests usually look at. We originally booked a Superior room, but they upgraded us to a Deluxe room. However, I’m still disappointed with that aspect because based on the booking, I actually preferred the Superior room I originally reserved it seemed better than the Deluxe room we were given.
Hotel near Mactan,Lapu-Lapu City26.7% of visitors choose this area
GGuest User2025.12.26
I have been using Costabella for nearly 20 years and have always considered it a pleasant, well maintained hotel. In fact I even got married here! However, during my most recent stay, the experience fell noticeably short of expectations.
We booked a poolside room and, after check in, I was genuinely surprised to find that the room was on the third floor. Based on my many previous stays, I had always understood poolside rooms to be those adjacent to the pool at ground level. If you are booking a poolside room, be aware that this may not be the case and expectations should be managed accordingly.
The room itself was a little dated in style, but it was clean, comfortable, and well looked after. Housekeeping was consistent throughout the stay, which helped offset the older décor.
The pool area is relatively small but generally well maintained. Unfortunately, it was extremely crowded throughout the day due to the large number of day pass visitors. As a result, there were no chairs or loungers available for hotel guests for most of the day, which was disappointing. On a positive note, the beach area was clean and pleasant.
The food was the main let down. The buffet breakfast would rate no more than 4 out of 10. Much of the food had not been replenished, including empty juice and coffee stations, and what remained was cold and unappetising. However, it was better on the second day.
Dinner was equally disappointing. Several main courses were served cold and had to be sent back to the kitchen twice. In the end, we cancelled two seafood dishes altogether, as reheating raised concerns about food quality and safety. The steak, which was once a highlight of Costabella for me, was extremely tough and far below the standard I have previously enjoyed.
Overall, Costabella still has many positive qualities, but this stay did not reflect the standards I have previously associated with the resort and this will be my last visit. Unless the quality of the food and the management of guest capacity improve, I would find it difficult to recommend Costabella based on this recent experience.
Hotel near Cebu City,Cebu City67.3% of visitors choose this area
BBeverly J. Beverley2025.11.26
We love Nustar so much! This is probably our 5th time here! Stayed here from Nov 5 to 7 as it’s Mine and my bros bday and it was after Typhoon Tino. As always they are very accomodating, friendly and helpful and gave me a piece of cake and fruit bowl but this time I ask for a happy birthday note on the monitor for background pic for me & entire family as celebration but they keep telling me they will send someone up but no one really came from the IT department . I did expect a happy birthday greeting on the monitor it would have been very special, but I understand as maybe they are so busy and under staff because of the typhoon and instead of 2 pm check and we were able to check in very late like 5:30 pm because they’re probably under staffs but all of these did not ruin our overall stay as new star staffs are all very welcoming. We had birthday dinner in the good luck hotpot which is just inside Nustar as well. Thank you Nustar for being very welcoming , friendly and hand on chest when Greeting guest is such a Nustar trademark  please trade me a guest feel welcome and at home
Hotel near Mactan,Lapu-Lapu City26.7% of visitors choose this area
JJen.L2025.12.08
Location is nice lots of Korea restaurants near by. Love the swimming pools but the beach is not that clean and pretty. I spend most time in swimming pools and enjoy the vibe. Suggest to book the rooms near pool :)
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GGuest UserThe hotel is very clean and tidy, making disinfection and sanitation reassuring. The breakfast offers a wide variety of options, with many different kinds of fruits. The combination of Chinese and Western dishes is excellent and delicious. The location is superb, and the kids' play area is also a lot of fun.
LLoy T YNearby to Ayala Malls. Eateries are nearby. Near to services like laundromat, barber, massage, convenience shops and etc. Hotel staff from front desk to security personnel are showing good service to the guests.
PPearl1231I had a lovely stay at Mercure Mactan Cebu. The hotel has a beautiful beachfront setting with a calm, laid-back atmosphere that’s perfect for relaxing and unwinding.
The rooms are modern, clean, and very comfortable, with lovely views and thoughtful amenities that made the stay feel easy and stress-free. Waking up to the sea breeze was definitely a highlight.
The staff were incredibly warm and attentive, always smiling and ready to help. Their hospitality truly made the experience more special.
I also enjoyed the pool area and beachfront access, which are perfect for sunset views and peaceful moments by the water. The food was enjoyable, with a good variety for both local and international tastes.
Overall, Mercure Mactan Cebu is a great choice for anyone looking for a comfortable beachfront hotel with excellent service, close to the airport yet far enough to feel like a getaway. I would definitely stay here again and highly recommend it. 🌴🌅
BBeverly J. BeverleyWe love Nustar so much! This is probably our 5th time here! Stayed here from Nov 5 to 7 as it’s Mine and my bros bday and it was after Typhoon Tino. As always they are very accomodating, friendly and helpful and gave me a piece of cake and fruit bowl but this time I ask for a happy birthday note on the monitor for background pic for me & entire family as celebration but they keep telling me they will send someone up but no one really came from the IT department . I did expect a happy birthday greeting on the monitor it would have been very special, but I understand as maybe they are so busy and under staff because of the typhoon and instead of 2 pm check and we were able to check in very late like 5:30 pm because they’re probably under staffs but all of these did not ruin our overall stay as new star staffs are all very welcoming. We had birthday dinner in the good luck hotpot which is just inside Nustar as well. Thank you Nustar for being very welcoming , friendly and hand on chest when Greeting guest is such a Nustar trademark  please trade me a guest feel welcome and at home
BBubbleChimpGood for experienced divers but not for new divers, solo travellers, relaxing beach time or a deluxe experience even though it was £200+ a night so I did not think it was good value.
For me it was just the wrong choice and I didn't do enough research. The main disappointment comes down to me basing my expectations on the price instead of the 3 star rating. I haven't paid that much for a hotel before and usually go for 4 or 5 star places so I just don't understand the pricing, maybe that's just how it is in the Philippines. The staff and service are good, breakfast and the room are ok, spa and diving are the good amenities so it might be the diving location which warrants the price.
Lunch and dinner are good. I recommend the honey yoghurt muesli with mango and the chicken salad (with a dressing) for breakfast. Everything I had on the lunch/dinner menu was great - the tom kha gai soup, Dorado, burger, curry etc all good. Small range of beers and cocktails available but cocktails were good too.
The room and bathroom are fine for 3 star standards. There is termite stuff falling from the wood beams and dead moths or similar insects on shelves which did not get cleaned away.
The Swedish massage was good, I recommend Gail. The shiatsu was painful and pinched my skin so she switched to Swedish. The pool is murky and not enticing to swim in, lots of mozzies around it too.
I much preferred the beach and water conditions further down at Dauin. I like to relax on a nice beach and swim etc. that's where the great snorkeling is too. But the water at Atlantis is too rough and windy and the beach too narrow.
Although the dive masters are great for leading dives and probably for the other diving skills, I wouldn't recommend getting your open water certificate here especially if you're at all nervous about it. There were some differences with the SSI videos like being able to practise boat entry in the pool first and using a snorkel that I would have preferred what with the condition of the water there. The beach, water and entry conditions are so much better 20-30min down the beach at Dauin, Bongo Bongo beach. I managed to earn my open water and it was the reason for this trip but it wasn't a pleasant experience and I watched the divers enter at Dauin quite jealously.
Considering you can do 4-5 dives a day here plus a day for Apo island, I think 3-4 days here would be perfect.
The hotel tour prices were a bit more expensive than others I found and they do not arrange joiner tours so as a solo traveller, their tours were prohibitively expensive. For some reason there were no joiner tours available outside the hotel either, I don't know if that's because of the season (jan-feb) or that's usual for the Philippines but it's the first time I've experienced that in my travels.
The tour to Apo Island is good and well arranged. The only thing is as a snorkeler you have to wait until after lunch to get to the shallow turtle area but it was great and a benefit of going with the hotel is you leave on their boat right from the hotel, no need to drive to the ferry.
PPinkRangerThe room is good for couple or friends, the bed is comfortable and clean. The hotel is near the beach and restaurants which is a plus. The price for 1 night is not bad. Will recommend staying at hennan to everyone planning a trip to Panglao Bohol.
GGioTAll bookings at Nustar Resort include breakfast and access to the Executive Club Lounge located on the 23rd floor of Fili Hotel.
Mini-Bar is complimentary with a selection of 2 local beers, juices, and sodas. Nespresso machine with 4 capsules. TWG tea. Bottled water is unlimited. I appreciate the fridge being very cold.
Gerlain Paris branded bathroom amenities, as well as bath salts for the large bath.
Afternoon Tea (2:30 pm - 4:30 pm)
Light snacks with a limited selection of savory and sweet bites, they need to improve on this.
Evening cocktails and canapés (5:30 pm - 7:30 pm)
Excellent food buffet. I like the lechon quesadillas, jalapeño cheese poppers, and siomai. I appreciate the bartender crafting cocktails from a menu of drinks.
I understand the hotel is still brand new, but they need to do multiple inspections before releasing the room to guest. Vanity mirror was dusty from construction.
The Butler service was very attentive, many thanks to Ice (Butler) for making my stay pleasant, he would escort me to the pool, and even breakfast buffet at Fili Hotel bypassing the crowd at the entrance.
Breakfast Buffet is at Fili Hotel which is extensive and one of the best in Cebu. The problem is the crowd, while Nustar Butlers will escort Nustar guests to a table, there’s no dedicated tables for Nustar guests, which confuses the restaurant staff with seating assignments. Alternatively, the breakfast buffet at the executive club lounge is quiet but with limited options, they should have an a la carte menu to expand options like other international luxury hotels.
The security at the lobby entrance is wildly inconvenient and inconsistent, every time you enter you need to prove you’re a guest of Nustar and not a guest of Fili or a ****** player. It’s weird that they are sometimes overly strict and many times just ignore people passing by. Guests have a keycard to use elevators what’s the point of the guards that have a list of people’s names and room numbers, if anything that’s a security risk.
The pool service is lacking. Shared between 2 hotels and the upcoming grand summit. The pool area lacks service of a 5-star hotel, towels need to be claimed at a towel hut. My expectation is that there are staff that will setup loungers with towels for guests. And since the pool facility is shared with the muncher large Fili Hotel it can get crowded. Fortunately, Nustar has a private infinity pool which was closed my stay.
Nustar Resort has potential to be Cebu’s most luxurious hotel, they have the hard product with their spacious luxurious rooms, but they need to improve their soft product - the service from the butlers are outstanding and personal, but everyone else seems to be lost. For the asking price of 250-300 usd per night there’s a lot to expect.
Nustar is primed for excellence but falls just short of achieving refined luxury. I’m hoping Nustar partners with Marriott and rebrand under Luxury Collection. Or even Hyatt with Unbound Collection.
GGuest UserI enjoyed my stay in Crimson Resort, the room is big and spacious for families, the staff are friendly and well trained, the four pools are huge and fun and the daily breakfast is delicious. We especially enjoyed the foam party at adult pool and Crimzone pool, the playground in Crimsone, the seaweed collection activity, snorkeling and the complete amenities of the room. Cebu beach is so pretty. Big shout-out to Clint in breakfast for his very warm service to me and my daughter.
Cons:
- There was no housekeeping done on 2nd day of my stay which was not informed to me in advance, I think that was not professional.
- They don’t allow food delivery in but the food in the resort is not that delicious to be had everyday (I tried sisig, inasal and pizza).
- You need grab or taxi to go out to Cebu city (and face the jam) as the shuttle only runs 3x a day, so it’s not convenient if you want to explore Cebu.
AAnonymous UserThis was my second time staying at Solea Hotel. Overall, it was a pleasant experience. The breakfast was very good, with a wide variety of food choices, and the room rates are affordable, which makes the hotel a good value for money.
However, I was slightly disappointed with the check-in process this time. We booked three rooms, but upon arrival, only one room was available. We were allowed to check in to the first room and were asked to wait there while the other two rooms were being prepared.
Although the official check-in time is 3:00 PM, we only received the keys for the remaining two rooms at around 5:40 PM. The staff kept telling us that the room keys would be “to be followed,” but despite several follow-ups, the waiting time took around 2–3 hours, which was quite long. Since the rooms were booked online in advance, we were expecting them to be ready on time.
That said, this was the only time I experienced this issue. During my first stay, everything went smoothly and I had no complaints. I still appreciate the hotel’s amenities and affordability, and I hope the check-in process can be improved in the future.
GGordonThis is a hidden gem and we highly recommend this resort!
Pros:
- It is next to a coral reef and they provide free snorkeling equipment in great condition to use! This is the best reason to stay here, all the snorkeling you want for free and without the need to travel!
- Very cozy environment with about 8 rooms only? You will have lunch and dinner with the same groups of people.
- Food is delicious, slightly expensive but reasonable. From my short experience, the specials of the night tend to be nicer than the normal menu items, but they are all good regardless.
- I love the resort arranged tour. We took a whale shark + secret waterfall tour, and the guide, Alex, was great. It was a personal tour (2 of us) and we had to leave at 4am (we were slightly late and left around 405-410am), and when we reached the whale shark place, it was already quite crowded and we got a queue number of 52 - still pretty good. After taking the queue number, there are a bunch of shops to shop around, but we stupidly forgot to bring any cash, and Alex was kind enough to lend us money for breakfast and souvenirs. He even helped us bargain with the street peddlers when they tried to overcharge us. When swimming with the majestic whale sharks, he used his go-pro to help us take photos and videos, so we just need to enjoy ourselves and pose. Personally, I think the whale shark experience is pretty basic, not well organized and too crowded, but Alex made the experience unforgettable with his personal touches and help.
Cons:
- The worst part is getting there. It took us 5.5 hours to get here from Mactan-Cebu Airport using the private transfer when we arrived around 1230pm Saturday. There was jam to get out of the airport, jam in Cebu city and road works all along the road to Granada. When we returned to the airport in Monday morning 4am, the trip took about 3 hours.
- The massage is in a room with a nice sea view, but the massage was very gentle and I prefer something stronger to sooth the body aches (from sitting in the car for over 5 hours). So I guess this is up to personal preferences.
- The snorkeling was great, but it could be a bit intimidating when it's just the 2 of us snorkeling unsupervised in a large open sea. We did not face any danger, but also did not dare to venture too far and for too long as we city folks are worried about snakes and jellyfishes. We do see fishes jumping out of the sea in the distance, and this could be a sign of predators nearby.
- Adults only. We enjoyed ourselves tremendously and would love to bring our kids here in the future and spend more time here. However, with their adults only policy, we won't be able to do that.
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