Hotels With Spa in Lao Cai Province, Vietnam

Is a beautiful hotel facing the mountain. We were upgraded to premier from deluxe. Room is bigger with sofa and a large balcony. Main lobby at level 1 and there is another entrance on 15th floor which will lead to the road nearer to Sapa Station. Along this road it has many shops and restaurants. Moana is also nearby. Breakfast has many varieties. Staff are friendly. Bed is comfortable and shower pressure is great. Do not need air conditioning as outdoor is 5 degrees. Can walk to Sapa station.

Location: Hotel is located right in the heart of Sapa town. There are a lot of shopping and food options within walking distance. It is also located right next to Sapa Station which makes travelling up to Fansipan a breeze.  Breakfast: A good spread of choices and some of the dishes vary day to day. The dining hall is also very beautiful.  Room: Stayed in the Deluxe King Suite. Room was spacious and we had ample space. Toiletries provided were also of good quality. 

What a stunning hotel, great view of Fansipan and easy access, they provide free daily shuttle bus to and from the town Great customer service and easy communication , they go above and beyond to help with many requests, they help with the setup of the wedding proposal decoration which was so stunning and exceeded our expectations, thanks to the team who assisted with the setup Breakfast buffet had so many choice and varieties for different nationalities with great quality food and hygiene Couldn't recommend more if you are planning to come to Sapa for a visit

Overall hotel was wonderful, i arrived at 6:00am in the morning by the way there are no room available at that time Front desk was provided us a shower room and resting area at Front desk with very nice hospitality. At 10:00 am after energy charge we went to Fancipan and came back around 16:00 the was ready when i checked in to the room the view was stunning us(room type: mountain view) overall was perfect. BTW, we don’t want to go out then we choose the hotel restaurant for the our dinner we order food for six people as i know about the service sequences staff repeat our order to make sure that it correct; for sure we listen it carefully due to difficult of inter-language - all the food repeat correctly. Unfortunately, one of our dish was mistake from Carbonara to bolognese sauce which we know all of us don’t pork then we call staff they came with attitude that it’s our mistake but she take it for change. Suddenly i heard the sound of fighting of waiter and kitchen that one of word i heard very clearly is “i already repeat it” fifteen mins later carbonara was served and we got educate by staff that we should informed her What we don’t eat. Poor us? After five mins she came back and say Sorry to us(First of apologies) 🥺 so we would fine if she apologize and do not make that behavior. I understand some if order was mistake you need to talked with chef but for both of service and kitchen was very disappointed for us.

Checking in process was a hassle, as I booked VIP room, but it registered as a suite. However, staff had good problem solving skills, and one guy offered tea for the trouble. Staff are attentive. Room (suite) is spacious enough for a 4 star. Good selection of drinks provided in the room. One toothpaste was dried out, though. Furniture was old fashioned. Bed was average, pillows not very comfortable. Location was great for entertainment, restaurants, and more. Unfortunately, the suite had poor soundproof design. Hens woke us up at 3am. Could hear pretty much the slightest of noise outside. Overall, decent for the location. Major issue is the soundproof design. Not for light sleepers.

My stay with Bamboo Sapa was nothing short of excellent from the time we checked in, which was about 5am to the time we checked out. All hotel staff were wonderful. We booked a tour that started at 8am and had to forgo breakfast for a little rest before. Thought I’d just grab a piece of bread and on the way in the cafe, a staff approached me to ask my room no. and sit me down but I explained that we had to rush off for a tour and wanted to just grab and go. And she insisted we packed some food. Got us a takeaway box and even packed us some orange juice to go! I knew immediately she was Julie from the many raving reviews I read about her, I recognized her immediately even though we have never met! Her reputation precedes her and I am amazed at how helpful and proactive she was. She helped with lending us an adaptor and a phone cable, recommended good restaurants and a driver to bring us around. A gem of an employee she is!

We had an awesome time at Pao’s Sapa Hotel. The service was good. The room is spacious too. My toom is also facing the Moana’s garden too. Overall a very satisfying experience. Will definitely choose pao’s for my next visit.

I extended my stay. I really enjoyed the atmosphere of the hotel and appreciate the attentive staff. The rooms are spacious and clean. It is so refreshing to see a hotel in Hekou that provides all amenities. Evey item, from towels, bedding, and even the napkins have the hotel logo printed on them. This felt like a 5 star hotel at an amazing price. There are many places to eat, especially at nighttime, and the view of the river is fantastic. I am really impressed with this new hotel and I will absolutely be staying again. Foreigners, please note that the outlets are two prong only. I think this is the updated power source in Vietnam. I have added a photo of the power outlet.

This is a very impressive place. Starting from the service and ending with how comfortable and pleasant the stay was. The house is in perfect condition, the bed is incredibly soft, all the necessary items for living, but the most important thing is the view from the balcony. The view of the mountains. It is simply unforgettable, as well as the territory around - very beautiful. Special attention to the bath by the huge window overlooking the same mountains - it is really cool. The bungalow is not next to the reception, but you can always call a buggy, which will take you and bring you back 24/7. We took a room with breakfast and it was amazing. A huge variety of dishes and most importantly very tasty. We will definitely come again!

We had a great time, great stay, 3 nights 4 days in this hotel. Delicious breakfast, friendly and helpful staff members, and overall excellent service. I like to give many thanks to Ms.Lori who makes us feel special with room decoration for our anniversary. Would love to come back again. Thank youu for your service and effort. 5 ⭐.