Hotel near Tuan Chau Island,Tuan Chau8.5% of visitors choose this area
GGuest User2025.04.07
I am delighted with this trip! Immediately after ordering, a company representative contacted me and we agreed on a transfer to Halong from a hotel in Hanoi for 550 thousand dong per person. Everything was organized perfectly, the ship is nice, the room is good. The food is delicious and plentiful. Activities include a trip to Titov Island, you can climb to the observation top, you can also swim on the island, sail on bamboo boats through a small cave and along a hidden bay, another cave, a master class in making spring rolls, fishing, a cave (in the photo program). Kayaking separately, $ 50 per person. In fact, one day, but very active. Additionally, they helped me organize a transfer to Ninh Binh from Halong. I liked everything very much: the room, the service, the program. The room is small, cozy, everything is there except for a kettle). Your own balcony. Hot water, robes, toothbrushes / shower gel - everything is great. Water - 2 glass bottles, you can fill it through the staff without restrictions. Alcohol for an extra charge, cocktails for 160 dong, in happy hour 190 thousand for 2 cocktails. Tea 50 thousand dong. Juice, shakes for an extra charge. Wi-Fi only in the dining room, so-so, mobile Internet is also poor - the islands screen. The boat floats and sometimes stops, overnight at anchor among the rocks, unearthly beauty around. The staff is excellent. I was there in early April: 20-24 during the day, but cool in the evening. It was not sunny, not foggy - just cloudy. But still very beautiful.
Located in the city center, with convenient transportation. The staff is friendly. The breakfast was delicious with a good variety of desserts. We booked a superior room which was spacious and well designed. On the negative side, the city view is not too good
Breakfast was good. The villa was also very impressive with a private onsen area. The location is okay, as there seems to be nothing around the complex. However, that wasn't that important to us, as we were planning to stay in the hotel anyway. The service could be improved, however. We sometimes had to wait 15 minutes for someone to pick us up for breakfast, as the complex is very large. The public onsen area is not suitable for children, which I find very unfortunate. The child was 1.37m tall and was not allowed in because he was 3cm too short. Instead, we would have had to pay an additional 1,500,000VND for the child to be allowed in. If the child had been 1.40m tall, he would have been allowed in for free. I find that very disappointing considering the high price of the villa. The logic behind it is also not necessary to understand. If the service had been better, especially in the public onsen area for hotel guests, it would have been a perfect stay.
Hotel near Halong / Bai Chay,Ha Long88.1% of visitors choose this area
TThe Sean Family2024.11.19
The hotel is located on a small island next to Halong city. Only a 5-10 minute ride from the check in building on the mainland. The hotel offers this free shuttle ferry running every 20 minutes from and to the island. The hotel has nice facilities and very nice landscape. The only drawback is the cleanliness of the room. I feel the room is not clean enough and not matching the 5-star tag and the price we paid. The breakfast is really good with a lot of variety of foods to choose from.
Hotel near Tuan Chau Island,Tuan Chau8.5% of visitors choose this area
TThe Sean Family2024.11.19
The cruise is very nice and clean. The room is spacious and has very nice view. The service is good. They have activities for guests to enjoy like kayaking, cooking class, and dark and bright cave visit. The food provided is somehow decent for me comparing to the price I paid. For 2 days 1 night, they provided a buffet lunch, a set menu dinner and light breakfast and brunch on Day 2. But overall, it was a good experience.
I had a very pleasant stay at this hotel. The breakfast was delightful, and the staff was incredibly helpful. The rooftop offered a beautiful view, and the restaurant had a good selection of meals.
The overall vibe of the hotel was lovely.However, I must express my disappointment regarding the fire alarm that went off multiple times during the early morning hours without any explanation. This was quite disruptive to my stay.Despite this issue, I highly recommend this hotel.
On a separate note, I visited the spa next to the hotel, 'Nature,' and while the services were excellent, I was shocked to learn about their labor practices. It's disheartening to know that the staff relies solely on tips without receiving a proper salary. Offering expensive services without fair compensation for the employees is unacceptable and tarnishes the experience of an otherwise enjoyable stay at the hotel. Many people go there, but they are supporting this labor exploitation.
Hotel near Tuan Chau Island,Tuan Chau8.5% of visitors choose this area
GGuest User2025.01.10
Really good experience. We got upgraded to honeymoon suite which was amazing. We actually extended our stay but the second night had one of the suites which wasn’t as spacious or clean. But the excursions and the views were just out of this world. Highly recommend doing the 3D2N as you can go to one of the local villages on cat ba island and cycle around. The staff were friendly especially Jannie. She spoke the best English.
Hotel near Tuan Chau Island,Tuan Chau8.5% of visitors choose this area
GGuest User2025.06.05
We visited Halong Bay together with AMANDA LUXURY CRUSE. These were the most unforgettable days! The work of professionals is immediately noticeable. I would especially like to highlight the manager Lee. Always ready to help solve any issue, and what rolls he cooks at master classes! Excellent, well-coordinated work of the ship's crew and special respect to the restaurant staff and the Chef. You don't often see such a variety and cool presentation of dishes. 5 courses for dinner - it's great! We had a superior cabin with panoramic windows, a private balcony, a jacuzzi. Living in this cabin cannot be described in words, you need to personally experience all the charm 👍. The beauty and power of Halong, a beautiful, comfortable cabin, a varied tour program for 3 days - all this left joy, delight, and affection from this magical cruise! We recommend it 200%! A 3-day tour with AMANDA LUXURY CRUSE is not to be missed!
Hotel near Halong / Bai Chay,Ha Long88.1% of visitors choose this area
GGuest User2025.02.06
Very good quality hotel. Clean and comparable to a decent 5-star hotel chain. Excellent amenities including sky bar, rooftop pool, spa, gym. Breakfast was also very good. Staff were helpful throughout. Bai Chay is a good location for booking a sightseeing cruise to the HaLong Bay islands as the boat harbour is close by. There are many restaurants and local shops adjacent to the hotel, although not much regards western-type restaurants or bars. Overall great value for the price 👍
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HHarriet MayA beautiful hotel with absolutely stunning views of Halong Bay. We were in a twin room on the 12th floor which was quiet at night, with an incredible view of the bay and overlooking the pool - possibly the best view I’ve ever had. The service was great and the staff all very polite, friendly and helpful. There is good variety in the restaurants and prices are reasonable for what you receive. We also took full advantage of the grand spa, which offers a full range of treatments at a reasonable price. The spa staff could possibly have been a touch more professional (there was giggling which wasn’t totally appreciated) and the reflexology was much more of a leg massage, however we still enjoyed our treatments and for the price versus time of treatments we were happy. Location of the hotel is beautiful and away from the busy hustle and bustle of the city, though this means taxis are necessary in order to get anywhere. Hotel staff are very happy to help you organise these taxis though which made things very accessible. Overall a lovely stay and I would certainly stay here again.
GGia h tFirst is not because you has an uneducated guest that mean you have the right to advise new guests…. For a 5*, tell guest that you can’t take things in room and moving things around…
All resort annoyed me with an educated peoples who taking pictures… why I have to wait them finish to continue my walk
For a 5 * hotel, I was expecting a more mature professional staffs… and telling a staff not doing right in front of guest is so wrong
The inside restaurant services is great…
And, at the end, as I booked my driver by myself, hotel staffs doesn’t care, my driver have to call me and I end up to bring luggage but my self
In general, they need a big re-training all the staffs… I can’t believe is a 5* hotel
For a 5* hotel, I will give a big 2/5
TThe Sean FamilyThe cruise is very nice and clean. The room is spacious and has very nice view. The service is good. They have activities for guests to enjoy like kayaking, cooking class, and dark and bright cave visit. The food provided is somehow decent for me comparing to the price I paid. For 2 days 1 night, they provided a buffet lunch, a set menu dinner and light breakfast and brunch on Day 2. But overall, it was a good experience.
GGuest UserVery good quality hotel. Clean and comparable to a decent 5-star hotel chain. Excellent amenities including sky bar, rooftop pool, spa, gym. Breakfast was also very good. Staff were helpful throughout. Bai Chay is a good location for booking a sightseeing cruise to the HaLong Bay islands as the boat harbour is close by. There are many restaurants and local shops adjacent to the hotel, although not much regards western-type restaurants or bars. Overall great value for the price 👍
은은빛겨울I came on a business trip, and it was so nice that it was a quiet villa rather than a complicated hotel.
If you book Royal Halong next time, I would definitely recommend the villa.
However, it was a little disappointing that I couldn't see out the window because it was on the first floor, and I couldn't easily open the window.
But everything else is satisfactory.
TThe Sean FamilyThe hotel is located on a small island next to Halong city. Only a 5-10 minute ride from the check in building on the mainland. The hotel offers this free shuttle ferry running every 20 minutes from and to the island. The hotel has nice facilities and very nice landscape. The only drawback is the cleanliness of the room. I feel the room is not clean enough and not matching the 5-star tag and the price we paid. The breakfast is really good with a lot of variety of foods to choose from.
EErickWonderful 2 nights stay at the DelaSea hotel. What I enjoyed most was the staff as they were all so caring and helpful. Highly professional. From the reception with Hoa taking special care of me not to mention ”Alice” and the others. Same at the restaurant. From the manager to the supervisors to the staff. I can't name them all here but they made my stay very special. Food was really good. Staff attention was ”phenomenal”. The room was great (I got one on the top floors facing the bay) and despite being a very noise sensitive person I slept very well. No loud music noise (it was on a weekend early November). The bed was very comfortable and the air conditioner was not noisy though very efficient. Good shower. I did not use the swimming pool but it looked great. By the way I was told that taking photos from the bay at sunset from the swimming pool is ”the thing to do” :)
I can only praise the staff and the management for the wonderful hospitality even when super busy with big groups (which was the case during my stay).
Based on my personal experience I definitely highly recommend the DelaSea hotel and it will be my choice next time I am in Ha Long.
DDaniel & Cici Around the WorldI had a very pleasant stay at this hotel. The breakfast was delightful, and the staff was incredibly helpful. The rooftop offered a beautiful view, and the restaurant had a good selection of meals.
The overall vibe of the hotel was lovely.However, I must express my disappointment regarding the fire alarm that went off multiple times during the early morning hours without any explanation. This was quite disruptive to my stay.Despite this issue, I highly recommend this hotel.
On a separate note, I visited the spa next to the hotel, 'Nature,' and while the services were excellent, I was shocked to learn about their labor practices. It's disheartening to know that the staff relies solely on tips without receiving a proper salary. Offering expensive services without fair compensation for the employees is unacceptable and tarnishes the experience of an otherwise enjoyable stay at the hotel. Many people go there, but they are supporting this labor exploitation.
MMichael SonneveldWell organised and all activities included in pricing! Great sized room. Note: main pool gets heated approaching 5 pm and hinders the heat to bath tubs / showers. I was excited to have my first hot bath in years however missed the opportunity. Plan it around the pool heating. Lovely styling throughout. Bar staff need some training on cocktail making
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