Situated in residential area, not close to downtown but we loved it. The simply white and wooden deco just hit our taste. Very relaxing environment. Friendly staff, very good spoken English. Breakfast was good as well. We rent a bike from the hotel for a whole day to tour around the downtown in the morning and to the far beach in the afternoon. Great value of money! Highly recommended!
I arrived early, left my luggage, and was about to leave
but I got an early check-in with Lucky Vicky!
The staff member who checked me in (I don't know her name, but she was so lovely)
was more friendly, so I felt even better~
I didn't make a parking reservation, but there was a space, so I paid 15 euros a day and used the parking lot comfortably!
The parking lot is a bit of a walk, but I found a parking space nearby, so I thought I'd spend the whole day there... I don't regret it
It was so good that I regretted staying for 3 nights
The bathroom door didn't close and didn't open.. I just used it~
The breakfast was also 2 menus per person, so I ate my fill
Recommendation, recommendation, highly recommended!!!
It has a great place for reaching anywhere including the airport. My room was really clean and well organized, plus staff was very kind. One of staff explained all of things and she let me know that walking street at night is safe and where are great places for going to bar and restaurants
The service and care of staff is excellent; they certainly maintain a high quality standard and care of their customers.
The hotel has a very good and complete facilities to enjoy the stay and good food (both in variety and quality) of the buffet.
The elegant castle hotel is located in the mountains and overlooks the sea. The hotel's facilities are classical and modern, and there are five golf courses, outdoor and indoor swimming pools, and exquisite gardens. There are many authentic medieval and Renaissance paintings, such as Velázquez's ”Portrait of King Fili IV of Spain”. This is a must-visit place for dignitaries and celebrities, such as the King of Morocco and the King of Spain's family. It was also the official reception hotel for the late President of my country, Li Xiannian, in 1984.
Convenient transportation, only 15 minutes drive from the airport, surrounded by a long beach with many water activities, boat rentals, bars and restaurants. The front desk can call a taxi at any time. The room is very clean, and there are swimming pools on the top floor and the first floor. Recommended! !
The Michelin restaurant in this hotel is really beautiful! The environment is superb, the dishes are delicious, exquisite and delicious! The room is comfortable and the view is very good. The most pleasant surprise is that the hotel prepared a birthday surprise for me, CAVE , chocolate cake and Spanish specialties, so touched! Staff service level is very high, especially breakfast is really pleasant 😊
Das Hotel wurde sehr schön renoviert. Die Zimmer sind nicht sehr gross, bieten jedoch allen Komfort. Die Zimmer sind hübsch gestaltet. Der Poolbereich ist sehr gross, hat aber viel Potential zur Verschönerung.
Im gesamten entspricht das Hotel einem 4*-Hotel. Perfekt zum Golfen, schnell in den Pool springen und wieder golfen gehen. Die Übernachtungspreise sind sehr fair.
I really like the room leading directly to a small garden. The weather is very good and the hotel public area is also very beautiful. It seems that there is a door at the end of the large garden that leads directly to the beach. There is a road along the sea for a leisurely walk.
57 reviews
8.9/10
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£1,143
per night
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8.2/10
GGuest UserThe apartments are well appointed in Santa Ponsa just a short walk from the bay and restaurants. I was welcomed by the night manager who was very helpful. The apartment was clean and well equipped. I have no issues with the 'front of house' experience. But, I question the company's ability to rationalise a dispute fairly. I was there for 2 nights only, visiting for a special occasion.
When I returned from eating after a long day I was locked out of my room and the night manager couldn't gain access with his pass key. He kindly arranged another room for me but all my belongings were locked in the other room.
I was due to be picked up the following morning for a trip into Palma, but missed the opportunity as I had to stay to wait for my belongings. They had to break into the room to access my stuff. The company's view towards my compensation was that they gave me another room so that's all they were prepared to offer, well I should hope they did give me another room I'd paid for it. I can't be bothered to take this any further to be honest, but be mindful if you're staying here and you have medication in your room, for example.
JJasmine/Okay apartment in an excellent location in Ibiza. Walking distance to major clubs which is great if that's what you're looking at doing however with that also comes constant noise - from 11am to 3am every day. But expected when in Ibiza. Apartment itself was okay. Large and spacious but definitely in need of upgrades. Air-conditioning was working but leaked after being in use for a few hours so we had to switch off. Shower did not drain well at all so you are constantly turning the tap on and off to avoid the whole bathroom flooding. Wifi did not work at all so please do not expect to be able to use it. Also mobile data service was terrible unless outside or on the balcony. Pool was amazing but also a little annoying that secutity were ok with guests using the pool at early hours of the morning after a night out (unnecessary noise on top of the loud club right in front of the apartment). Staff were helpful.
EEkaterinaThe hotel is located in the beautiful district of Santa Ponsa - mountains, greenery, sea. The rooms are spacious and have a balcony. Quiet area (you can sleep at night). The hotel has two swimming pools - one for adults and one for children, and there is animation. You can walk to the beach in 15-17 minutes. There are shops and cafes nearby.
Of the minuses: no coffee machine 🥲
Payment on site/in cafes only by card.
The bed linen smelled damp.
If you leave the room, the refrigerator stops working (so ask for a second magnetic card, otherwise the food in the refrigerator will spoil).
BBilginWow! By far the best hotel I stayed with children and I been in 40 at least. Amazing pools and great program for kids everyday! Superb staff and attention. I can recommend to book the rooms, which have own swimming pool too, is so much fun for kids. Taxi is around 80Euro from airport, 40 min. around the hotel there is nothing u can’t find. just 10 mind walk with kids to the beach. Great check in experience! I am planning my next stay in May 2024. Something special: outside the hotel, just maybe 500m there is super nice Kebab place. if you have kids, this is the hotel to be in my eyes. als heated pool is available, for colder days.
PppwongGood location, 3 minutes walk to the promenade, restaurants and supermarket and 20 minutes walk to the bus terminal.
Studio is fully furnished except for a washing machine. Room is small but with enough space to put your luggage. The toilet is rather small and you have to manoeuvre yourself to close the door. Staff is very friendly and attentive. Overall enjoyed my stay here but for the price paid it was not good value for money. Guest would feel more welcomed with complimentary water, beverages and facial tissues when they stepped into the room. Even much smaller hotels welcomed their guests with complimentary water and sweets.
GGuest UserGreat modern hotel set on the beach.we stayed in a sea view apartment and hired a car to see the island and shopped at lidl and ate out in can pastilla rather than pay their tidy sum to dine in the hotel.We would have liked an oven to cook meals however the rings of the hob did meals well.wonderful maids and the indoor pool made this a welcome short break plus the sun came out which was a bonus in January!
MMukkundWe stayed at the hotel for 6 nights. It’s an absolutely lovely hotel with great amenities.
We used the pool, the spa and even played tennis. It’s an excellent option if you’re looking to get away from the buzz of Palma and have a relaxing stay in Mallorca.
The staff were very friendly and always helpful with questions. Would definitely recommend anybody looking for a stay outside of Palma.
Ee01956777The scenery is very good, very close to the beach, and this hotel does not like the gospel of children noisy people, I hope that there will be such a hotel in China, I will choose next time I have the opportunity
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