Holiday Apartments in Banten, Indonesia

Had a cosy, quiet and enjoyable 5-night stay at Herloom's one-bedroom premier twin room. Experienced some problems with the balcony door and bad odour from below the kitchenette's sink, and the support came to rectify the issues promptly. Breakfast was fantastic. All the hospitality staff were courteous and, without fail, asked for feedback for improvement. Kudos to the customer service team! Special shout-out to Ranti, who greeted us every morning with her bright smile and was prompt to help with all the requests we had during breakfast. Great service with sunshine smiles even on rainy days! Will definitely recommend Herloom Hotel and Residence BSD to travellers for a comfortable stay at BSD.

I booked 3 units, and all of them had different styles and layouts. The location in PIK 2 is good, but there's no free parking for cars. One room had a water heater that wasn't working well, and another unit had the AC in the living room instead of the bedroom. Dish soap wasn't provided, and there was no drinking water. Some of the bedding seemed a bit unclean, like there might have been bedbugs (in the single room), though the double bed was fine. The AC was cold, the fridge worked well, but there was no space to hang clothes to dry. It's easy to find food nearby. Overall, the price is okay. The most important thing is to contact the owner via WhatsApp to make arrangements easier.

The room type is pretty good, and the hygiene is acceptable. The only problem is that you need to get the key from the box downstairs. Overall, it is pretty good, and the price-performance ratio is okay. It is relatively convenient to eat, drink and shop, and there is a business district downstairs.

Neat, fragrant, in a quiet and clean location, suitable for travelers. Highly recommended, friendly and good service. Prices are in accordance with the conditions, including affordable.

In my room Wifi good fast Smart tv good but no Netflix Air conditioner quite dirty Mini refrigerator smell Wardrobe big clean but no hangers Working table and 1 chair Water heater cannot use Water not really strong No cleaning service

strategic location close to the business center, the room is quite clean, the staff is very professional and the room view is cool...

The location is a bit far for those who don't know the tower, it's quite a bit back. The cooking utensils are good, but there's no water heater.