Posted on Dec 5, 2022
marcello pellegrino
STANDARD OF IBIS FACILITIES ALREADY FREQUENT BY ME IN BRAZIL, OK.
CHARGED PARKING IS ABSURD:
VALVES WITHOUT EDUCATION, WITHOUT INFORMATION, WITHOUT WILL, ETC.
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Price per night from:RUB 5,216
Posted on Apr 11, 2026
Guest User
I stayed at Wyndham São Paulo Ibirapuera Convention Plaza Hotel twice during my trip (April 3–8 and April 10–11), and overall, this was a very mixed experience. I’m an international traveller so I would say I have my fair share of seeing all sides to a hotel. To be a 4 star hotel and to charge premium rates, I would expect certain things.
Let’s start with the positive to the hotel -
The location is excellent. From the hotel across there is a shopping mall, which makes it extremely convenient for food, shopping, and daily necessities.
• Cleanliness is generally acceptable. Aside from one incident, (on my first night, I found red stain marks which looks like lipstick on my sheets, took a photo and alerted receptionist the next morning for a change of sheets.
• Room size is spacious and comfortable. I stayed in the “ superior room” and the junior suite.
The issues (and they are significant):
1. Misleading room expectations
The room I received looked noticeably older and more worn than the photos online. Doors, bathroom condition, and overall finishing did not match what was advertised. It felt misleading. This hotel definitely need a glow up.
2. Poor service & lack of flexibility
Service was the biggest disappointment.
• Staff were generally not proactive or solution-oriented.
• I made a booking error via Trip.com and tried to adjust the dates. Both the platform and hotel refused to help or offer alternatives.
• Even a simple late check-out request (which I informed them about in advance and was willing to pay for) was declined without much effort to accommodate. I wasn’t also asking for hours just a mere 2 hours so that I can go to the city to pick up some stuff before my long haul 32hours flight.
4. Billing inconsistencies – check your charges carefully
• I was initially charged for 2 minibar items when I only consumed 1. I manage to catch this on time before paying for it.
• Laundry count was incorrect (11 pieces sent, billed for 12). Receipts and explanations were unclear, and I’m still not fully confident everything was billed correctly.
5. Missing basic amenities (unexpected for this level)
• No iron or ironing board available
• No kettle / hot water in the room
• No complimentary drinking water
• Everything must be purchased separately
6. Language barrier for international guests
Not all staff speak English, which can make communication difficult if you’re not Portuguese-speaking.
Overall verdict: This hotel is convenient but not service-oriented.
If you are Brazilian or familiar with local expectations, you may find it acceptable. But as an international traveler, the experience falls short—especially in service, transparency, and attention to detail.
Would I return?
Probably not, unless location is the only priority.
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Price per night from:RUB 6,597
Posted on Nov 23, 2018
CHENGGUO
Hotel location is OK, there is no subway around, about 120 rials from GRU airport. Hotel health is better, breakfast did not have time to eat and left, I do not know how. There is a daily self-service buffet at the door, the taste is OK, the price is also cheap, and the convenience stores and snacks are also available. The hotel has a car park for business families.
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Price per night from:RUB 5,331
Posted on Sep 23, 2024
Love Honey holiday & Happy Holidays
I love this hotel. The highlight is the staff, always friendly and welcoming. In addition to being delicious, the breakfast was accompanied by a sensational pianist (Léo Ramos). The size and comfort of the room is another difference. Additionally, hotels use olfactory marketing, taking advantage of aromas that can be smelled before entering the hotel lounge.
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Price per night from:RUB 11,852
Posted on May 23, 2025
LilyPatLocated in the vibrant Vila Olímpia district, Pullman São Paulo Vila Olímpia offers a blend of modern comfort and convenience. The hotel is strategically situated near major business centers, shopping malls like JK Iguatemi and Vila Olímpia, and attractions such as Ibirapuera Park, making it ideal for both business and leisure travelers.
The rooms are spacious, clean, and well-appointed, featuring contemporary décor and amenities that cater to a comfortable stay. Guests have praised the attentive and friendly staff, who are always ready to assist and provide recommendations for exploring the city.
Dining at the hotel is a delightful experience, with a varied buffet breakfast that includes fresh fruits, pastries, and local specialties. The on-site restaurant, HUB Food Art Lounge, offers a diverse menu that caters to various tastes.
For relaxation, the hotel features the Uiara SPA by L'Occitane au Brésil, providing a range of treatments to rejuvenate after a busy day. The fitness center is equipped with state-of-the-art equipment, allowing guests to maintain their workout routines.
While some guests have noted occasional noise from the lobby area, the overall ambiance of the hotel remains conducive to rest and relaxation.
In summary, Pullman São Paulo Vila Olímpia stands out for its excellent location, modern facilities, and exceptional service, making it a top choice for travelers seeking a comfortable and convenient stay in São Paulo.
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Price per night from:RUB 8,476
Posted on Jul 31, 2026|Queen Suite - Non-Smoking
Anonymous UserDisappointing stay—lack of basic amenities and very poor service.
While the room itself was clean, the overall experience was far from satisfactory for the price. First of all, there were absolutely no basic amenities provided—not even a single bottle of complimentary water or indoor slippers. Is this standard Brazilian hotel culture? Even so, it's hard to justify.
To make matters worse, the service was frustrating. Despite checkout time being officially set at 12:00 PM, the front desk started calling our room at 10:00 AM to wake us up. Shortly after, at 10:30 AM, the housekeeping staff knocked on the door and woke us up again.
Clean rooms are great, but the terrible service and lack of basic hospitality made this a very disappointing stay. Definitely not worth the price.
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Price per night from:RUB 6,584
Posted on May 25, 2025|King Bed No Sofa Bed
Guest UserVery suitable for Chinese people to make tea and iron clothes on business trips, and provide two bottles of mineral water 👍
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Price per night from:RUB 6,290
Posted on Sep 21, 2024
Guest User
O hotel é bem localizado com excelentes acomodações e um café da manhã sensacional .
Atendimento ágil e eficiente.
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Price per night from:RUB 6,929
Posted on Feb 9, 2026
I read reviews before choosing hotels
Liked:
• wonderful front desk personel , restaurant staff, waiters/waitresses, baggage handlers, super helpful!
• excellent bed, shower, sheets, towels.
• great breakfast buffet.
Dislike:
• the bathroom sink needs a better aerator on the faucet to control the flow so that it doesn’t spray outside of the sink.
• the water in the pool didn’t seem to be constantly filtered. There were small debris and bugs on top.
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Price per night from:RUB 14,102
Posted on Aug 3, 2026|Queen Room
Anonymous User
The room was a decent size, not too big, not too small, and fairly clean, though it had a slight odor. The restaurant was quite large, and the breakfast offered a good variety, including some local specialties. While it doesn't quite meet a 4-star standard back home, overall, it's decent value for money.
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Price per night from:RUB 7,633