We like the strategic location. Also, the friendly staffs render their services to the guests. Especially, a surprise cake given to us for our anniversary.
We returned to stay as we liked the spread of menu both international and local food availability. The foods were regularly ready to replenish by the staffs.
The room was spacious and clean, perfect for a family stay. The hotel staff were truly exceptional, offering superb service from the moment we arrived until we departed, even assisting us with our luggage right to our car.
Staff friendly, the room clean, the service good, it is worth staying here. They also has variety of food, dessert you can choose for breakfast. Thank you for having us mercure hotel.
I chose this hotel after reading many reviews from my country. The hotel is beautiful, located on a hill with a stunning view. I especially enjoyed the breakfast, which included Padang-style dishes. However, the hotel is a bit old and has carpeted rooms, which I’m not particularly fond of. Nevertheless, it’s fine as I’m only staying for a night before heading out to explore tomorrow.
Everything ok except for the receptionist/staff. Not friendly, need to call many times to request for iron. Managed to get but iron functioning not good😅1st day check-in, request extra bed/towel but nothing left at all, need to wait for the next day. Santika Padang much better as compared to BktTinggi.
My checked in and checked out was handled by Ms Putri and it was smooth. Kudos to the housekeeping staff who made up my room. It was always perfectly refreshed when I am back to the room. Food served during breakfast was delicious and staffs were attentive and giving great service. Overall an enjoyable stay and definite thumbs up.Recommeded place to stay while in Padang.
It was great experience with BASKO. If you are not familiar with Indonesian food, i recommend strongly nasi goreng in restaurant (for breakfast buffet). And also I want to bring this hotel's orange juice to home. It was the best juice I've ever had. Room service available 24hour.
Room is maintain their clearance, but one of disappointing point is sewer, it can't drain well 😭
Padang is a coastal city at the West Coast of Sumatera.
The Hotel is clean n consider almost the 1 of the tallest building in Padang. With a Great View from the Roof Top of the Hotel that can see the Whole Padang.
There is a small Pool for u to work out and dipping.
Other then that there isn't any gym.
Breakfast is normal not memorable.
The twin bed is small but comfy.
The Bathroom is like a capsule Abit small for me.
Hotel Staffs are friendly.
Good location and helpful concierge staffs. Unfortunately the hotel doesn’t attentive enough to facilitate our request of double bed for all 4 rooms booked about a month prior to our arrival. 3 out of 4 rooms were without hot shower which annoyed us a lot. The room I stayed (#552) shares the same balcony with the next room and surprisingly the balcony door can’t be locked. Very loud music from the rooftop bar was also very annoying. Breakfast was not impressive and staff not attentive enough to replenish drinking glass for the fruit juices. Will choose other hotel whenever I visit Padang on the future.
Very Good
43 reviews
8.3/10
Price from
SEK 193
per night
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9.3/10
Great
SSunsetyirWe like the strategic location. Also, the friendly staffs render their services to the guests. Especially, a surprise cake given to us for our anniversary.
We returned to stay as we liked the spread of menu both international and local food availability. The foods were regularly ready to replenish by the staffs.
GGuest UserThe room was spacious and clean, perfect for a family stay. The hotel staff were truly exceptional, offering superb service from the moment we arrived until we departed, even assisting us with our luggage right to our car.
GGuest UserMy checked in and checked out was handled by Ms Putri and it was smooth. Kudos to the housekeeping staff who made up my room. It was always perfectly refreshed when I am back to the room. Food served during breakfast was delicious and staffs were attentive and giving great service. Overall an enjoyable stay and definite thumbs up.Recommeded place to stay while in Padang.
GGuest UserNice service.. For I forgot that have to catch up early morning flight, but already booked breakfast for 2 pax.. Cannot return the money for the second day breakfast, only can take away the breakfast.. So we request for the breakfast, they served it with fruits, buns and rice and vegetables plus chicken (actually we request for it).. Thank you so much for fulfilled my request.. Going to stay again at rocky for next visit to padang.. Beside there also got supermarket, nice!
FFarra Ahmad@I chose this hotel after reading many reviews from my country. The hotel is beautiful, located on a hill with a stunning view. I especially enjoyed the breakfast, which included Padang-style dishes. However, the hotel is a bit old and has carpeted rooms, which I’m not particularly fond of. Nevertheless, it’s fine as I’m only staying for a night before heading out to explore tomorrow.
GGuest UserVery good accommodation...
For nearby tourist destinations... No need to use vehicles to go anywhere... Just walk....
Affordable price,.. clean and well-maintained rooms...
GGuest UserIt was great experience with BASKO. If you are not familiar with Indonesian food, i recommend strongly nasi goreng in restaurant (for breakfast buffet). And also I want to bring this hotel's orange juice to home. It was the best juice I've ever had. Room service available 24hour.
Room is maintain their clearance, but one of disappointing point is sewer, it can't drain well 😭
RRohaizatul HusnaStaff friendly, the room clean, the service good, it is worth staying here. They also has variety of food, dessert you can choose for breakfast. Thank you for having us mercure hotel.
MM_FaizalGood location and helpful concierge staffs. Unfortunately the hotel doesn’t attentive enough to facilitate our request of double bed for all 4 rooms booked about a month prior to our arrival. 3 out of 4 rooms were without hot shower which annoyed us a lot. The room I stayed (#552) shares the same balcony with the next room and surprisingly the balcony door can’t be locked. Very loud music from the rooftop bar was also very annoying. Breakfast was not impressive and staff not attentive enough to replenish drinking glass for the fruit juices. Will choose other hotel whenever I visit Padang on the future.
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