A great stay and the room was spotless with comfy bed although I had issue with the bass sound from the club on the ground floor. It was quite distracting especially when it got dragged until midnight. Staff was friendly and able to accommodate all the request. In-room dining up to standard and excellent service.
one of the best in Coimbatore. nice room, good breakfast and decent services. havent tried the facilities but should be more than adequate for a couple of days/nights stay
I left my phone in the restaurant and realised after I reached the airport. The staff found my phone and had it sent to me to the airport. Thank you, you saved my life!
I would surely recommend this hotel to anyone. The service was good. Especially to the front desk person staff names Srijita who attended to me and my family. She made our check in and check out abreeze. Another staff named Rengasri whose customer service is excellent. Both of them made our stay comfortable and pleasant. We had two rooms and everything was well take care of. I am glad that Marriott has such staffs and should be recognised. My family and I is extremely happy with the stay.
The worst front desk service in my last 25 years business travelling life. The staff is working his own and saying wait after I standing in front of the counter 3 minutes, then went off without greeting or referring to other staff. So surprise to know that he is the Sales in-charge after telling our feeling to other staff.
Breakfast is excellent and staff are kind always.
Cleaniness need to improve as many hairs in bathtub and water stains.
Was here for a brief stay due to work and overall the hotel was fine for business travellers. It has all the essentials required for business travellers and I felt safe to stay as a solo female traveller too
Hotel location is good......Common areas are well maintained however the rooms are not as reflected in photograph on the website....Restaurant is not well ***aged although the staff is good but I feel there is a lot of scope for improvement. ...Buffet breakfast is good....Biryani taste was good....Food in general was good...Had to wait for more than 30 minutes for the hotel staff to transfer my luggage from room during checkout.....There was a lot of difference between the price as mentioned on trip.com and directly with hotel.....Trip.com was less for the same Privilege Suite....
The hotel staff were very friendly and welcoming. They accommodated us well and assisted us with anything we needed. The hotel facilities and rooms were okay. For $70/night including taxes, we were expecting a better-kept room and area. The lobby was honestly one of the nicest parts of the hotel. The pool and gym were maintained but looked old. The room was also very dated and there was rust and grim on the metal taps and drains and the pain jobs were visible on the walls and hallways. Some of the furniture was breaking or bending. The beds were very comfortable and the blackout drapes were perfect. The staff accommodated us with a late checkout and an additional night when we extended our stay.
The front desk service was very good, but the business was very bad. To the hotel, don't let early check in understand, the front desk asks for the price, go to the restaurant to buy breakfast, the price of the restaurant is not the same as the price given by the front desk. When I checked out, I wanted to use the hotel's car to go to the airport. I asked the front desk for a price. I thought it was a little more expensive than Ola. It was okay. I said that I had a good meal and ordered it. After I came back, I changed the front desk. The price has changed. It is more expensive than Ola. Doubled. Early Check In, the hotel began to strictly demand that you can not check in early, must be 2 pm, after communication, helplessly understand, then go out for lunch, come back to 12 noon, found that the hotel even gave another pair of white couple check in, but also provide A towel and welcome drink. I didn't have this at all when I checked in. The above shows that hotel management is very confusing. The security guards greeted each other with enthusiasm. Breakfast is not expensive, but meals are average. The room hardware is very good, the air conditioning is also very powerful, but the refrigerator is very old, very noisy in the general heritage of the manor. The hygienic situation only looks beautiful, and if the wooden floor is stepped on, it will soon be dark. There are also a few large flies flying in the room, hey, a little disgusting. Overall, the price is not bad, that is, the front desk is very annoying, and the health situation is not equipped with hardware.
Very Good
45 reviews
8.8/10
Price from
TWD 1,992
per night
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8.4/10
Very Good
NNaresh KVA great stay and the room was spotless with comfy bed although I had issue with the bass sound from the club on the ground floor. It was quite distracting especially when it got dragged until midnight. Staff was friendly and able to accommodate all the request. In-room dining up to standard and excellent service.
GGuest UserThe location was great and the rooms were very well maintained. The staff was courteous and well behaved. The food and selection of drinks was good too. Overall, it was a good stay.
WwannaHotel looks lovely and on the surface seems like a high quality hotel. But the service was seriously shambolic. They didn't provide hand towels in the room, we had to ask several times for them before they finally appeared. The breakfast was bizarre - noone manning the coffee station but you weren't allowed to serve yourself (it was just a push button machine). No decaffeinated tea or coffee. It took ages to receive the love station food even though the breakfast room wasn't even 1/4 full as we were very early. They agreed to book us a taxi but on reconfirmation they had no record of it, so they tried to persuade us to instead use the hotel charter vehicle for 4x the price! It's a shame, for the price we expected better service and less chaos.
MMir69Staff at the reception are nice and friendly, crews and bellboys helps with your stuff. However, got harassed by one staff at the bar. We were being forced to leave where we are seated to a sofa near the bar and embarrassed my friends while we are waiting for the coffee we ordered at the bar. Tirelessly, even to the point of heated argument he never stopped until I made myself clear that I am going to report him. I had been a guest for this hotel since 2019 and unfortunately treated like this. This staff must be removed for inappropriate action.
NNickThank you very much for the warm and hospitable staff of ibis sipcot, I had a great week in Chennai. The room is clean and the bed is very comfortable. The staff at the hotel are amazing!
There is a big shopping mall near the hotel and there is a big supermarket in it. Walk for 10-15 minutes. The road in India is a bit difficult to walk. Actually there is a juice bar next to it, and you can buy evaluated drinks and water
GGuest UserOur stay was simply amazing! Loved the hotel especially due to exceptional customer service and fantastic eating experiences. The stay was simply perfect. Every staff member encountered were a delight and so helpful. Thank you for the wonderful memories.
GGuest UserOne of the finest hotel I ever seen out of my 16 countries I had travelled ..
Respect 🫡
Cleanliness salute 🫡
Service salute 🫡
Food taste yummy 😋
Close to airport and on main road the hotel located
I prefer this is the best in Chennai pls stay and experience this lovely feeling as me ..
Excellent and outstanding qualities
JJason AndrasBreakfast is top-notch—you will not find a better one in the area. The hotel's restaurants are also some of the best around. The rooms are spacious and clean. I've traveled to various hotels around the world in my life, and I was very impressed with the ITS Grand Chola. This was my second time staying here, and I plan to come again.
CChienFengThe overall feeling of staying here is very clean, the environment is clean, and the service staff is friendly.
Counter Service R A JASH The service is friendly and attentive.
Well worth staying again.
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