Posted on Jun 8, 2026|Japanese Western Room with Shower booth
Guest User
Overall, the hotel looks clean, but the room was dusty in places. The location is excellent, literally 2 minutes from the city center. The staff are extremely helpful, really great people. Unfortunately, they hardly speak any English. In our opinion, the price of breakfast and dinner doesn't match the quality.
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Price per night from:€206
Posted on Mar 19, 2026
Guest User
Upon our arrival, we're greeted with great staff members, who take our shoes and away and provide us slippers to wear during our entire stay.
The dinner was exquisitely served as a big course composed of various several side dishes and main items. We were just blown away.
So we came back to the room after dinner to find out that the futon beds, Japanese style mattress & beds, were set up for us to relax and sleep.
The breakfast is just a bit less sophisticated but still much more than we could eat, yet impressive for us in terms of the effort required to make them.
Same with upon our departure, our shoes are placed back at the lobby orientated readily for us to wear. It just shows Japanese highly attentive level of detail in terms of hospitality.
Although the location is its downside, even if you don't have a rental car, I still highly recommend it if you can find a way there.
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Price per night from:€102
Posted on Dec 31, 2025|Japanese Style Twin Room
Sam_6Service : shuttle bus pick up provided at Karuizawa station a plus point ( reservation needed )
Breakfast was a buffet with sumptuous choices , dinner was a semi buffet with drink free flow
Onsen is impeccable , private Onsens are available to use free of charge depending on the availability.
Location : shuttle bus provided to town and station area with time slots
Very serene atmosphere and beautiful landscape
Staffs were helpful and friendly
Room size is just perfect for 2
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Price per night from:€166
Posted on Apr 30, 2024
Guest User
We stayed here for 2 comfortable nights. Their staffs service are awesome, friendly and helpful. Especially Ms Yumiko service is always smiling, approachable, helpful and kind, who served us 2 nights for our meals with compassion. Room was comfortable with delicious authentic Japanese meals send our room. Onsen hot bath was clean with nice mountain view. Highly recommended to stay in this Onsen Inn. Very quiet, peaceful and calm place to rest 👍🏻
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Price per night from:€90
Posted on Nov 20, 2025
Guest User
The hotel is not far from the Kusatsu central area, about an 8-minute walk from the Kusatsu bus stop. I had booked a tatami room, but was given a twin room instead. The room was spacious with windows on two sides. The hotel's large public bath was spacious, although the outdoor pool was a bit small, only accommodating 3-4 people. Dinner was Japanese cuisine, but the variety and portions were limited, and the ingredients weren't particularly special. The staff were polite, and there was a shuttle bus to the Kusatsu bus stop. Overall, the price is worth comparing with other options before making a decision.
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Price per night from:€93
Posted on Jan 6, 2025
Guest User
Wonderful room, service, and overall experience. The room was equipped with a gas heater that quickly warmed the room up despite the January cold. There were also cups, a tea pot, satchels of green tea, and an electric kettle to prepare tea in the room. The onsen bath was very hot and wonderful and the futon and pillows were comfortable. 5/5 experience!
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Price per night from:€48
Posted on Nov 12, 2023
Guest User
Good food, there are many to choose from. Spacious room The facilities are impressed.
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Price per night from:€61
Posted on Feb 3, 2025|Japanese Standard Room With Shared Bathroom, River View
Guest UserEverything is very nice, especially we are surprised that the Ryokan serves kids' menu with beautiful dishes. The onsen is superb, and not so crowded. We are served by staff who can speak fluent English and it has no difficulty in communication. The Ryokan is a bit far, but it made the stay very peaceful & quiet.
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Price per night from:€153
Posted on Sep 9, 2024
Guest User
The owners were very genuine and kind. Although they could not speak English, they really made sure we had everything we needed. Very traditional Japanese ryokan experience. The place is a little old but super clean and cute. Beautiful mountainview from the room. Would really recommend! Arigato gozaimasu.
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Price per night from:€79
Posted on Mar 22, 2026
Guest User
Location of the Ryokan is excellent and very convenient. Service is fantastic from valet parking, front desk to in room dining. However, the property is very old and the dated. As the walls are thin, noisy neighbours made it difficult to sleep.
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Price per night from:€181