The hotel is grand and spacious, and the rooms offer a stunning view of Lake Biwa. There's a shuttle service available. The hotel's breakfast buffet was just average. When checking out, my friend lost a room card and had to pay 1000 JPY. Later, we found it in Kyoto. Luckily, Kyoto is only a 9-minute ride from Otsu, so we went back to Otsu to return the room card, and the hotel refunded the 1000 JPY.
Room is very spacious, comes with 2 sets of facial acre products both for man and woman
There's even a 6 CD player with preloaded CDs inside ranging from Jazz to sentimental songs for your relaxation
Food are delicious and nicely decorated
Every day it comes with some free local snacks like financiers and biscuits
One incident that didn't quite went well is early morning after breakfast
As we are rushing to head out before housekeeping and there's no more water in the room, we return to the dinning hall and try to ask the staff to help to fill up some water in their provided water bottle. one lady took over the bottle and head to the kitchen to fill up, but we can hear she's complaining to her colleagues about it.
Shortly, while handing over the bottle, she signal us to leave. We did so but once just stepped out, she simply slams the dinning hall shut! I was surprised by her reaction. It was quite rude of her to do that. If it's against the regulation, they can rightly say so and communicate upfront than doing this repulsive reaction
Overall, a nice stay amid a slight mark on the service rendered
We drove to the hotel and were able to park in the hotel's contracted parking lot. The room was even cleaner and more comfortable than we expected. We had made a reservation for breakfast in advance and were impressed by the deliciousness, variety, and abundance of local ingredients. We are grateful for the hospitality of the hotel staff. We hope to have another opportunity to share these wonderful memories.
It's a 2-minute walk from the station. I was using the Seishun 18 Ticket to return to Chiba the next morning, so the large public bath was very helpful in relieving my fatigue. I'd like to use it again when I go to the Kansai area.
First time staying at this hotel! It's not super close to the JR station, but they do have a shuttle bus. It's about a 15-minute walk otherwise. The hotel itself is very large and impressive, and the front desk staff were incredibly warm and professional. The room was spacious with a beautiful view, all facing the lake. It was also very clean and the facilities felt relatively new. The large public bath on the fourth floor was very convenient to use, well-equipped, and also offered a nice view. Breakfast was abundant, with both Japanese and Western options, and the service staff were very friendly. All in all, if I visit Lake Biwa again, I'll definitely stay here!
The bath was spacious, and it was great to be able to bathe in the open air!
I was lucky to be the only one there, so I had plenty of space to use.
The surrounding restaurants closed early, so I considered skipping dinner, but I ended up using the restaurant inside!
The hamburger and fries made by the chef were incredibly delicious ^ ^
The washroom was also very clean!
However, the road to the station is very dark at night with no streetlights, so it can be scary.
I recommend coming early!
It felt great in the mornings and evenings.
Gosh, where do I even begin? This stay was frankly perfect.
The view was amazing, the open-air private bath was amazing, the service was amazing, the food provided was amazing. There’s even a shuttle bus from the nearby station.
I loved it. My friends loved it. The staff even ran across the whole lobby lounge from the check-in counter, and did a full dive into the souvenir store counter for us. Most memorable icecream buying experience.
Pure Japanese-style hot spring hotel. There are not many Chinese here. Almost all Japanese come here to travel. The hotel has a little brother from Taiwan who speaks Chinese very well. The ultimate Japanese service is experienced here. The 4G used this time Internet card, unable to contact the hotel, we had to find Ctrip's customer service to help contact the hotel. At first I was very embarrassed. I didn't expect Ctrip to do such a good job in a foreign hotel. In a foreign country, at the JR station entrance, I saw the hotel staff to pick up the car, and I was in a great mood!
Changbin is the only site on the Hokkaido main line by Wuhu (the root and Miyuan are not by the lake), and this hotel is in Changbin Port, five minutes away, not far. The hotel rooms are north-south, which makes all rooms have a lake view.
There is a bathing beach and an indoor observation deck (to the south) on the seventh floor of the hotel. It is already the commanding height of the lake. The scenery is very good in the morning and evening. The east and south are looking at Lugu Lake on three sides, and there is Yiblowing Mountain to the west. Out of the hotel is the Lugu Lake ferry and the cruise ship to Zhusheng Island.
The room retains the decoration style of the bubble era and is very clean. Although the occupancy rate is high, the corridor is not noisy. The service has nothing to say, everything that should be given is given. Although I don't really want to say about the price/performance ratio, compared with the lake view rooms that are thousands of yuan on Dajin and Huxi Internet, I really did spend a small amount of money to do big things.
Thank you for the hotel for a relaxing experience for one night. I came here because of the Song of Wuhu Zhouhang, and I really saw the scene in the lyrics in the hotel. I hope this affordable viewing hotel can continue to exist.
The hotel is a 15-minute walk from the nearest JR station. Google Maps indicates there's a bus stop nearby, but that seems to be incorrect, as the bus goes in the opposite direction. The hotel breakfast is delicious, with all-you-can-eat dishes and drinks. The hotel is very large with a beautiful lake view. I would definitely stay here again.
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9.4/10
Amazing
DdebraecamilleThe location is very quiet and calm. For those who want a break from the main cities this place is highly recommended. The hotel picked us up from the nearby station and the communication was very active and accommodating (I emailed them when we were in Kyoto station in advanced and once we reached the local station, their shuttle was already waiting for us 🥹). Biwako Valley is near so it was our only planned big activity in the area aside from walking along the quiet road and trying convenience store food and using the 24 hour laundry place nearby.
The food is very healthy and you will experience traditional Japanese service (they prepared colorful Yukatas for us and we wore them for bfast and dinner in their restaurant) . The private onsen was great and you can also use the public bath in the hotel itself. I cannot list everything but our experience here was truly amazing!
GGuest UserBiwako Ryokusuitei was an absolute treat. We had a bit of a wobble at Ogoto-Onsen station as I couldn't find a phone, but luckily we spotted the hotel shuttle. The driver was lovely and made us feel welcome right from the off.
The reception staff were brilliant, really friendly and gave us a proper run-through of the place. Housekeeping was spot on too they were right on the ball and had our tatami mats all ready for us while we were away at dinner.
The real stars, though, were the dining staff. They were incredibly professional and took the time to explain exactly what we were eating and how to enjoy each dish. Both breakfast and dinner were top-notch 😋I'm still thinking about that food now! A proper (home away from home) experience
AAng Swee BengRoom is very spacious, comes with 2 sets of facial acre products both for man and woman
There's even a 6 CD player with preloaded CDs inside ranging from Jazz to sentimental songs for your relaxation
Food are delicious and nicely decorated
Every day it comes with some free local snacks like financiers and biscuits
One incident that didn't quite went well is early morning after breakfast
As we are rushing to head out before housekeeping and there's no more water in the room, we return to the dinning hall and try to ask the staff to help to fill up some water in their provided water bottle. one lady took over the bottle and head to the kitchen to fill up, but we can hear she's complaining to her colleagues about it.
Shortly, while handing over the bottle, she signal us to leave. We did so but once just stepped out, she simply slams the dinning hall shut! I was surprised by her reaction. It was quite rude of her to do that. If it's against the regulation, they can rightly say so and communicate upfront than doing this repulsive reaction
Overall, a nice stay amid a slight mark on the service rendered
AAnonymous UserGosh, where do I even begin? This stay was frankly perfect.
The view was amazing, the open-air private bath was amazing, the service was amazing, the food provided was amazing. There’s even a shuttle bus from the nearby station.
I loved it. My friends loved it. The staff even ran across the whole lobby lounge from the check-in counter, and did a full dive into the souvenir store counter for us. Most memorable icecream buying experience.
AAya777The hotel is grand and spacious, and the rooms offer a stunning view of Lake Biwa. There's a shuttle service available. The hotel's breakfast buffet was just average. When checking out, my friend lost a room card and had to pay 1000 JPY. Later, we found it in Kyoto. Luckily, Kyoto is only a 9-minute ride from Otsu, so we went back to Otsu to return the room card, and the hotel refunded the 1000 JPY.
GGuest UserExcellent location, right at the station. Check in 16h00. No wifi offered. Hotel access via public restaurant - feels weird to walk between diners to go out / return.
Lockers far too narrow even for airline carry-on. Bathroom is clean, shower has small dry area, and water pressure varies. Capsules are spacious with power socket, lights, shelf, etc.
The mattress is a few cm thick piece of soft foam and is so worn that it feels like a slab of concrete wrapped in a sheet. Very uncomfortable! And I am 77kg, not overweight. The pillow is a bag filled with what feels like gravel stones.
Breakfast comprises one hot / cold drink, a small pile of lettuce leaves with dressing, a thick slab of white bread that is scored about half way deep into a small chessboard and very lightly toasted, and a thimble-size serving of sweet fruit yoghurt.
They do offer to hold luggage until 16h00 after check-out, and collecting it is easy and fast.
NNathan NanThe hotel is a 15-minute walk from the nearest JR station. Google Maps indicates there's a bus stop nearby, but that seems to be incorrect, as the bus goes in the opposite direction. The hotel breakfast is delicious, with all-you-can-eat dishes and drinks. The hotel is very large with a beautiful lake view. I would definitely stay here again.
GGuest UserFirst time staying at this hotel! It's not super close to the JR station, but they do have a shuttle bus. It's about a 15-minute walk otherwise. The hotel itself is very large and impressive, and the front desk staff were incredibly warm and professional. The room was spacious with a beautiful view, all facing the lake. It was also very clean and the facilities felt relatively new. The large public bath on the fourth floor was very convenient to use, well-equipped, and also offered a nice view. Breakfast was abundant, with both Japanese and Western options, and the service staff were very friendly. All in all, if I visit Lake Biwa again, I'll definitely stay here!
GGuest UserWe drove to the hotel and were able to park in the hotel's contracted parking lot. The room was even cleaner and more comfortable than we expected. We had made a reservation for breakfast in advance and were impressed by the deliciousness, variety, and abundance of local ingredients. We are grateful for the hospitality of the hotel staff. We hope to have another opportunity to share these wonderful memories.
GGuest UserThe bath was spacious, and it was great to be able to bathe in the open air!
I was lucky to be the only one there, so I had plenty of space to use.
The surrounding restaurants closed early, so I considered skipping dinner, but I ended up using the restaurant inside!
The hamburger and fries made by the chef were incredibly delicious ^ ^
The washroom was also very clean!
However, the road to the station is very dark at night with no streetlights, so it can be scary.
I recommend coming early!
It felt great in the mornings and evenings.
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