This was our family of six's second stay at the Biwako Hotel. Everything was just as wonderful as our previous visit two years ago. The lobby staff were incredibly warm, polite, and proactive in their service. The breakfast quality consistently exceeds expectations. From the hotel's facilities and scenic views to the convenient shuttle service to Otsu JR Station, and even the beautiful lake view while waiting for the shuttle, it's clear why this hotel is considered the best in Shiga Prefecture. Most importantly, the hotel is very close to one of only three PGA TOUR shops in all of Japan, where you can find a wide selection of high-quality golf equipment.
the location is convenient with Aeon supermarket and restaurants nearby.
hotel room is large and clean. Though the hotel design is kind of conventional old hotel, I would accept that given its price , room size and location.
the best part of the hotel is the view, overlooking the Lake Biwa. If you can manage to wake up early, you are able to see the sunrise from your room.
breakfast is unexpectedly good. Not to mention about the nice lake view from the restaurant, the variety and quality of food is good.
highly recommended for its value for money.
Extremely satisfied with this hotel, definitely a vacation experience you won't regret!
First off, the check-in service was impressive, with staff literally kneeling to assist us, and they provided a very thorough introduction to all the hotel's facilities and services. The lady who helped us was beautiful, gentle, and spoke excellent English 👍
Next, the hot springs: We booked a Japanese-style room with a private onsen, and the view was absolutely stunning. The private hot spring was incredibly comfortable; all three of us could soak together with no problem, haha.
The hotel's public baths were also super clean, and there was almost no one else there when we went, which made for a very relaxing soak.
Then there's the food:
The dinner was Kaiseki cuisine plus Omi beef shabu-shabu, which was surprisingly delicious! I thought I might not be used to Kaiseki, but that wasn't the case at all! The Omi beef was also of superb quality, incredibly fresh and flavorful after a quick dip in the clear broth.
Breakfast was also very rich and varied!
The room size was also perfectly fine.
The only slight drawback is that check-out time is too early... 10 AM... If it could be a bit later, it would be absolutely perfect!
The front desk is located on the second floor of the Lawson convenience store in the west exit rotary, right next to Kusatsu Station. The three staff members at the small front desk were efficient and helpful. The contracted parking lot is in the building immediately to the left as you enter the rotary, and the signs were easy to find. The overnight parking fee of 500 yen was a welcome bonus. The amenities were also of high quality. The water, tea, and snacks in the refrigerator were all free, which was a nice touch.
The location of the hotel is fantastic, right in front of the lake with breathtaking views. The room was spacious and the water pressure in the shower was excellent. The hotel is very bike-friendly and the staff were incredibly helpful. I would highly recommend this place for a short stay.
The Japanese breakfast was good, but it was a little on the boring side. It could benefit from a bit more variety to make it more interesting.
Room is very spacious, comes with 2 sets of facial acre products both for man and woman
There's even a 6 CD player with preloaded CDs inside ranging from Jazz to sentimental songs for your relaxation
Food are delicious and nicely decorated
Every day it comes with some free local snacks like financiers and biscuits
One incident that didn't quite went well is early morning after breakfast
As we are rushing to head out before housekeeping and there's no more water in the room, we return to the dinning hall and try to ask the staff to help to fill up some water in their provided water bottle. one lady took over the bottle and head to the kitchen to fill up, but we can hear she's complaining to her colleagues about it.
Shortly, while handing over the bottle, she signal us to leave. We did so but once just stepped out, she simply slams the dinning hall shut! I was surprised by her reaction. It was quite rude of her to do that. If it's against the regulation, they can rightly say so and communicate upfront than doing this repulsive reaction
Overall, a nice stay amid a slight mark on the service rendered
Good hotel if you really want to get away and relax. Do spas and light/ medium sightseeing. It’s about an hour train ride to any major modern shopping stuff.
They serve Japanese style breakfast and western breakfast for extra charge. Make sure to specify which one. For dinner it’s usually Japanese style. And the food was good. I found out a lot of things I did and didn’t like for cuisine.
I was thoroughly impressed by the hotel's onsen, which offered a truly relaxing experience. The only downside is its somewhat remote location, making it a bit far from other attractions. However, this is compensated by the superb view from the room, which provides a breathtaking and serene backdrop.
It's a 2-minute walk from the station. I was using the Seishun 18 Ticket to return to Chiba the next morning, so the large public bath was very helpful in relieving my fatigue. I'd like to use it again when I go to the Kansai area.
Changbin is the only site on the Hokkaido main line by Wuhu (the root and Miyuan are not by the lake), and this hotel is in Changbin Port, five minutes away, not far. The hotel rooms are north-south, which makes all rooms have a lake view.
There is a bathing beach and an indoor observation deck (to the south) on the seventh floor of the hotel. It is already the commanding height of the lake. The scenery is very good in the morning and evening. The east and south are looking at Lugu Lake on three sides, and there is Yiblowing Mountain to the west. Out of the hotel is the Lugu Lake ferry and the cruise ship to Zhusheng Island.
The room retains the decoration style of the bubble era and is very clean. Although the occupancy rate is high, the corridor is not noisy. The service has nothing to say, everything that should be given is given. Although I don't really want to say about the price/performance ratio, compared with the lake view rooms that are thousands of yuan on Dajin and Huxi Internet, I really did spend a small amount of money to do big things.
Thank you for the hotel for a relaxing experience for one night. I came here because of the Song of Wuhu Zhouhang, and I really saw the scene in the lyrics in the hotel. I hope this affordable viewing hotel can continue to exist.
Very Good
20 reviews
8.4/10
Price from
€34
per night
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9,3/10
Great
KKimGood hotel if you really want to get away and relax. Do spas and light/ medium sightseeing. It’s about an hour train ride to any major modern shopping stuff.
They serve Japanese style breakfast and western breakfast for extra charge. Make sure to specify which one. For dinner it’s usually Japanese style. And the food was good. I found out a lot of things I did and didn’t like for cuisine.
CchristywugagaExtremely satisfied with this hotel, definitely a vacation experience you won't regret!
First off, the check-in service was impressive, with staff literally kneeling to assist us, and they provided a very thorough introduction to all the hotel's facilities and services. The lady who helped us was beautiful, gentle, and spoke excellent English 👍
Next, the hot springs: We booked a Japanese-style room with a private onsen, and the view was absolutely stunning. The private hot spring was incredibly comfortable; all three of us could soak together with no problem, haha.
The hotel's public baths were also super clean, and there was almost no one else there when we went, which made for a very relaxing soak.
Then there's the food:
The dinner was Kaiseki cuisine plus Omi beef shabu-shabu, which was surprisingly delicious! I thought I might not be used to Kaiseki, but that wasn't the case at all! The Omi beef was also of superb quality, incredibly fresh and flavorful after a quick dip in the clear broth.
Breakfast was also very rich and varied!
The room size was also perfectly fine.
The only slight drawback is that check-out time is too early... 10 AM... If it could be a bit later, it would be absolutely perfect!
AAng Swee BengRoom is very spacious, comes with 2 sets of facial acre products both for man and woman
There's even a 6 CD player with preloaded CDs inside ranging from Jazz to sentimental songs for your relaxation
Food are delicious and nicely decorated
Every day it comes with some free local snacks like financiers and biscuits
One incident that didn't quite went well is early morning after breakfast
As we are rushing to head out before housekeeping and there's no more water in the room, we return to the dinning hall and try to ask the staff to help to fill up some water in their provided water bottle. one lady took over the bottle and head to the kitchen to fill up, but we can hear she's complaining to her colleagues about it.
Shortly, while handing over the bottle, she signal us to leave. We did so but once just stepped out, she simply slams the dinning hall shut! I was surprised by her reaction. It was quite rude of her to do that. If it's against the regulation, they can rightly say so and communicate upfront than doing this repulsive reaction
Overall, a nice stay amid a slight mark on the service rendered
AAnonymous UserGosh, where do I even begin? This stay was frankly perfect.
The view was amazing, the open-air private bath was amazing, the service was amazing, the food provided was amazing. There’s even a shuttle bus from the nearby station.
I loved it. My friends loved it. The staff even ran across the whole lobby lounge from the check-in counter, and did a full dive into the souvenir store counter for us. Most memorable icecream buying experience.
GGuest Userthe location is convenient with Aeon supermarket and restaurants nearby.
hotel room is large and clean. Though the hotel design is kind of conventional old hotel, I would accept that given its price , room size and location.
the best part of the hotel is the view, overlooking the Lake Biwa. If you can manage to wake up early, you are able to see the sunrise from your room.
breakfast is unexpectedly good. Not to mention about the nice lake view from the restaurant, the variety and quality of food is good.
highly recommended for its value for money.
GGuest UserExcellent location, right at the station. Check in 16h00. No wifi offered. Hotel access via public restaurant - feels weird to walk between diners to go out / return.
Lockers far too narrow even for airline carry-on. Bathroom is clean, shower has small dry area, and water pressure varies. Capsules are spacious with power socket, lights, shelf, etc.
The mattress is a few cm thick piece of soft foam and is so worn that it feels like a slab of concrete wrapped in a sheet. Very uncomfortable! And I am 77kg, not overweight. The pillow is a bag filled with what feels like gravel stones.
Breakfast comprises one hot / cold drink, a small pile of lettuce leaves with dressing, a thick slab of white bread that is scored about half way deep into a small chessboard and very lightly toasted, and a thimble-size serving of sweet fruit yoghurt.
They do offer to hold luggage until 16h00 after check-out, and collecting it is easy and fast.
SSebastianCorreaThe location of the hotel is fantastic, right in front of the lake with breathtaking views. The room was spacious and the water pressure in the shower was excellent. The hotel is very bike-friendly and the staff were incredibly helpful. I would highly recommend this place for a short stay.
The Japanese breakfast was good, but it was a little on the boring side. It could benefit from a bit more variety to make it more interesting.
ZZoubianwudazhouThis was our family of six's second stay at the Biwako Hotel. Everything was just as wonderful as our previous visit two years ago. The lobby staff were incredibly warm, polite, and proactive in their service. The breakfast quality consistently exceeds expectations. From the hotel's facilities and scenic views to the convenient shuttle service to Otsu JR Station, and even the beautiful lake view while waiting for the shuttle, it's clear why this hotel is considered the best in Shiga Prefecture. Most importantly, the hotel is very close to one of only three PGA TOUR shops in all of Japan, where you can find a wide selection of high-quality golf equipment.
ししょうちゃん0501The front desk is located on the second floor of the Lawson convenience store in the west exit rotary, right next to Kusatsu Station. The three staff members at the small front desk were efficient and helpful. The contracted parking lot is in the building immediately to the left as you enter the rotary, and the signs were easy to find. The overnight parking fee of 500 yen was a welcome bonus. The amenities were also of high quality. The water, tea, and snacks in the refrigerator were all free, which was a nice touch.
GGuest UserThe bath was spacious, and it was great to be able to bathe in the open air!
I was lucky to be the only one there, so I had plenty of space to use.
The surrounding restaurants closed early, so I considered skipping dinner, but I ended up using the restaurant inside!
The hamburger and fries made by the chef were incredibly delicious ^ ^
The washroom was also very clean!
However, the road to the station is very dark at night with no streetlights, so it can be scary.
I recommend coming early!
It felt great in the mornings and evenings.
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