Excellent hotel with a unique design. Overall, it's quite clean and the location is incredibly convenient. We booked a sea view room and the view was absolutely first-class. The hotel staff are very friendly, and there's definitely no unfriendliness towards Chinese guests; we encountered many visitors from China there. The rooftop pool & bar is fantastic and also very child-friendly, offering suitable meals and drinks for kids. We really enjoyed swimming and spending time there. Would definitely recommend to friends!
We recently stayed at Galle Face Hotel, Colombo with my family. Overall, the hotel experience was good, especially the location and service. However, the rooms feel overly traditional and colonial, which does not fully meet modern-day requirements. The heavy wooden furniture and old-fashioned, posh décor may appeal to older patrons who appreciate classic heritage styles, but it may not suit travelers looking for a more contemporary stay. The electrical points and facilities are also quite outdated and not convenient for today’s laptop- and gadget-dependent travelers. I would suggest that the hotel consider modernizing some rooms and amenities, while still preserving a few heritage-style rooms for guests who prefer the traditional experiences.
Our family of three checked into the hotel during the first week of May 2025. Unfortunately, our overall experience was underwhelming. Room service was disappointing, our order was incorrect, and we chose not to send it back as we assumed it would take a long time to receive the correct one. It also took three separate calls just to receive the room service menu.
Additionally, we were charged for ice despite having an active room service food bill, which felt unreasonable. When we inquired about evening entertainment (Friday eve), the front desk assured us a live band would be performing, but this never happened.
It appeared the resort seems to operate with minimal staff, which may explain the drop in service quality. On a positive note, we were warmly welcomed by a great host at check-in, and the barman at the pool bar made excellent cocktails and provided friendly service. Hopefully, this could be just a rare slip-up.
Great place to stay, literally across the road from the airport. The hotel offer a free shuttle service. The room was great, with a comfortable bed, nice pillow and good decor . There was a small balcony overlooking the pool . We didn't eat at the hotel but we did enjoy tea/coffee in the lobby in the evening. We took a local taxi in to town for only a few pounds. The hotel is excellent value for money.
The hotel was fantastic. Breakfast and dinner were included, with dinner service running until 11 PM. The variety of dishes was extensive, and the food tasted superb. The service was also excellent. I really loved this hotel.
I recently stayed at the Ramada by Wyndham Colombo, and overall it was a wonderful experience.
The room was extremely spacious, honestly one of the largest hotel rooms I have ever stayed in within Colombo. Everything was very clean and well maintained, and the amenities were excellent. The room included everything you might need—tea and coffee facilities, toiletries, toothbrushes, and more. The bed was very large and comfortable, and the TV, office table was huge as well. All the facilities such as the lights, air conditioning, and fan worked perfectly, so we had no issues at all.
Our room was on the 8th floor (top floor) and we had a nice view overlooking the Galle Face Hotel with a small view of the ocean. The location of the hotel is also excellent since it is very close to Galle Face Green and many other attractions in Colombo, which makes it very convenient for travelers.
The check-in process was smooth, and they welcomed us with a refreshing welcome drink. One thing to note is that the security procedure is quite strict. When we had guests visiting our room briefly, they had to provide their IDs and go through a security check. It was the first time I experienced this in a hotel, but it is understandable since it helps maintain safety.
Although we booked bed and breakfast, we later asked if we could add the dinner buffet, but unfortunately it was already full. However, something very kind happened later that night. My mother wanted chicken congee, so we asked the room service staff if it was available. Even though it was not on the menu at that moment, they were kind enough to prepare and send us a bowl of chicken congee. It was a very thoughtful gesture, and we truly appreciated their kindness.
The breakfast buffet was excellent with a very wide variety of food, and everything we tried was delicious. My family has always liked the buffets at Ramada, and this time was no different. They also had live cooking stations, and the staff there were very friendly and welcoming.
Overall, everything about the stay was great. The room, service, location, and food were all excellent.
I would definitely stay here again and highly recommend this hotel. It is absolutely worth the price and offers great value for money.
I stayed at this hotel for one night. It’s conveniently close to the airport, making it easy to reach in about 30 minutes. If you’re looking to enjoy a lagoon view, this is one of the best options. The breakfast was excellent, featuring both traditional and Western dishes. They also offer a late checkout option at an hourly rate of approximately $5 USD per hour.
We came to Sri Lanka for Chinese New Year, and the country gave us a wonderful experience. The hotel's service was excellent; they even added an extra bed for us since we were traveling with a child. That evening, we had Chinese food on the 10th floor and saw the stunning infinity pool. The Chinese food was quite good. Breakfast was also fantastic, and we got to see the small seaside train from the second floor where we ate! And, of course, the ocean! The tea here is excellent, definitely worth trying.
Despite my plane being delayed it was easy to contact Ravin who was an amazing host and organised my trip round Sri Lanka during the car ride to the hotel, it’s going great so far with excellent recommendations. The hotel is clean, peaceful and has strong air con with a very comfy bed. Will be staying here again
I stayed here for two nights and found the experience to be average. The location is definitely the best part of this hotel—you can’t beat it for convenience.
I had requested a birthday cake upon arrival, and the hotel did a good job of arranging that for me, which I appreciated. However, the rest of the stay was hit-or-miss. The cleanliness was only average, and the receptionist wasn't very attentive. It’s a fine place if you just need a central spot to sleep.
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99 reviews
8.4/10
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MManuri LinaraI recently stayed at this hotel, and overall, it was a wonderful and memorable experience. Although the location is a little far from Colombo, I actually found it to be a positive aspect, as it gave us a chance to relax away from the busy city. After staying here, we continued our journey to Negombo, and the distance worked out just fine for us.
From the moment we arrived, the staff made us feel very welcome. A special mention must go to Divni, who was incredibly sweet and attentive. She went above and beyond to ensure our stay was comfortable, constantly checking if everything was going well and offering help whenever needed. Her warmth and hospitality truly stood out and made a big difference to our experience.
Check-in did take a little longer than expected, and there were some initial issues with the room reservation and meal plan arrangements. However, the staff handled the situation politely and worked to resolve it, which I appreciated.
The food was one of the highlights of our stay. The buffet by the pool was excellent, offering a wide variety of dishes to choose from. The action stations were a nice touch, adding freshness and variety to the meals. Everything I tried was delicious, and I found myself looking forward to each meal.
One of the most unique experiences was the afternoon tea at Kurulu Kele, which felt like stepping into a peaceful rural village. The setting was calm and relaxing, and the ginger tea along with the fish cutlets were simply delightful. Swinging on the onchillawa after so many years brought back childhood memories and added a special charm to the whole experience.
The beach view from the hotel is another highlight. Watching the sunrise and sunset over the ocean was breathtaking. I especially enjoyed spending time outside in the afternoons, just soaking in the peaceful atmosphere and enjoying the natural beauty.
Overall, I truly believe this hotel is worth every penny spent. I loved my time here and will definitely return. I would highly recommend this hotel to anyone looking for great hospitality, delicious food, and a peaceful getaway.
GGuest UserI had a wonderful stay at this hotel, everything was perfect. The staff are incredibly kind, welcoming, and always ready to help. The reception team especially made me feel comfortable and well taken care of throughout my stay. If you’re thinking about booking, don’t hesitate! this is a great place to stay!
MMichael_SeyExcellent stay. Highly recommended
I had a very pleasant stay at Cinnamon Lakeside Colombo. The service throughout the hotel was fantastic and the staff genuinely go out of their way to help.
The breakfast was a highlight. There is a very big variety and great choice of options, which made mornings enjoyable and convenient.
At one point the phone in our room stopped working. I went to reception to inform them and they immediately sent a technician. The issue was fixed in under 10 minutes, which shows how efficient and responsive the team is.
Room service was also very accommodating. I was travelling alone with my daughter and the staff made extra effort to make everything easy and comfortable for us.
Overall a great experience. I would definitely recommend this hotel and would happily stay here again.
MManuri LinaraI recently stayed at the Ramada by Wyndham Colombo, and overall it was a wonderful experience.
The room was extremely spacious, honestly one of the largest hotel rooms I have ever stayed in within Colombo. Everything was very clean and well maintained, and the amenities were excellent. The room included everything you might need—tea and coffee facilities, toiletries, toothbrushes, and more. The bed was very large and comfortable, and the TV, office table was huge as well. All the facilities such as the lights, air conditioning, and fan worked perfectly, so we had no issues at all.
Our room was on the 8th floor (top floor) and we had a nice view overlooking the Galle Face Hotel with a small view of the ocean. The location of the hotel is also excellent since it is very close to Galle Face Green and many other attractions in Colombo, which makes it very convenient for travelers.
The check-in process was smooth, and they welcomed us with a refreshing welcome drink. One thing to note is that the security procedure is quite strict. When we had guests visiting our room briefly, they had to provide their IDs and go through a security check. It was the first time I experienced this in a hotel, but it is understandable since it helps maintain safety.
Although we booked bed and breakfast, we later asked if we could add the dinner buffet, but unfortunately it was already full. However, something very kind happened later that night. My mother wanted chicken congee, so we asked the room service staff if it was available. Even though it was not on the menu at that moment, they were kind enough to prepare and send us a bowl of chicken congee. It was a very thoughtful gesture, and we truly appreciated their kindness.
The breakfast buffet was excellent with a very wide variety of food, and everything we tried was delicious. My family has always liked the buffets at Ramada, and this time was no different. They also had live cooking stations, and the staff there were very friendly and welcoming.
Overall, everything about the stay was great. The room, service, location, and food were all excellent.
I would definitely stay here again and highly recommend this hotel. It is absolutely worth the price and offers great value for money.
GGuest UserArrived very late and we’re still welcome
D with non alcoholic freshly made juice for my self and my littlest extremely accomodating at such a late hour breakfast was a buffet setup with. Oth Western European and traditional Sri Lanka cuisines and we still pretty much could order anything anyway - my daughter wanted western style eggs fried sunny side up on toast cracked them right there in front of here the view was incredible from our room you could hear the ocean crash against the rocks only wish we could have stayed longer really good people place service was exceptional- you. E nice they be nice easy peasy xox
RRajaratnam ChitranganAmazing location and friendly staff and clean rooms. Will be a added bonus if we can have Jaffna food Available all day from lunch time till midnight. Great experianca. Well done
IIan LagacLocation is great, just beside One Galle Face Mall. Plenty of restaurants and cafes around. Beautiful sunset views (from the bar, pool, restaurant, lobby) and Galle Face opposite the road. Rooms are gorgeous and spacious.
Checked in Dec 30-Jan 2 peak season. Hotel was fully booked. Waited in the lobby for my room to be ready upon check-in. Front desk said they will find me to let me know. Waited for more than an hour before I asked them again and told me that my room has been ready.
Ordered some room service which took more than an hour to be delivered. Granted they told me that it may take about 50 minutes because it was peak hours. Upon delivery they told me it was comped because of the long wait.
Pool, restaurant, and bar staff are all great. Very personable and accommodating.
Loved the sky pool on the 31st floor. No bar but not as crowded as the main pool.
Breakfast was great. A lot of choices. Asian selection is great. Pastries not so much, some didn’t seem fresh. Heard from some staff that it gets super busy from around 9 but didn’t experience any long wait. Plenty of tables to accommodate people.
Overall a great experience and will definitely stay here again if I’m in Colombo.
GGuest UserExcellent hotel with a unique design. Overall, it's quite clean and the location is incredibly convenient. We booked a sea view room and the view was absolutely first-class. The hotel staff are very friendly, and there's definitely no unfriendliness towards Chinese guests; we encountered many visitors from China there. The rooftop pool & bar is fantastic and also very child-friendly, offering suitable meals and drinks for kids. We really enjoyed swimming and spending time there. Would definitely recommend to friends!
GGuest UserI had an absolutely wonderful stay and felt truly taken care of from the moment I arrived until I left. Every request was handled with genuine care and professionalism, and the level of hospitality clearly shows that customer satisfaction comes first.
A very special thank you to Mr Gajan from the Bell Service. He kindly accompanied me during check out and patiently waited with me for quite some time until my taxi arrived. His warmth, attentiveness and dedication made a lasting impression on me and truly represent outstanding service.
The in room dining was also excellent and of very high quality. Unfortunately I caught a cold during my stay and could not explore everything, but I will definitely come back.
A true five star experience. Highly recommended.
MMD JOBAYER HOSSAINI recently stayed at Hotel Nippon Colombo, and it turned out to be a delightful experience. The hotel is located right in the center of Colombo, making it incredibly convenient for exploring the city. Whether you’re here for business or leisure, the location is perfect — close to transport, shopping, and cultural attractions.
🛏️ Rooms & Comfort
The rooms are fairly spacious and clean, with comfortable beds that ensure a good night’s sleep.
While the décor is simple, the hotel maintains a neat environment, and housekeeping does a commendable job.
Air conditioning and Wi-Fi worked well, which is a big plus for both work and relaxation.
🍴 Dining & Food
The in-house restaurant offers tasty Sri Lankan and international dishes, making dining easy and enjoyable.
Breakfast was satisfying, with a good mix of local flavors and continental options.
👩💼 Service & Staff
The staff were friendly, attentive, and always ready to help. From check-in to check-out, they made the stay smooth and welcoming.
Their hospitality really adds warmth to the overall experience.
📍 Location Advantage
Being in Union Place, Colombo 02, the hotel is close to major attractions, business hubs, and transport links.
It’s easy to get around the city, whether by tuk-tuk or taxi.
💰 Value for Money
With its central location, decent facilities, and welcoming service, Hotel Nippon Colombo offers great value for money.
It’s a solid choice for travellers who want convenience without overspending.
✅ Overall Impression
Hotel Nippon Colombo is a comfortable, well-located, and affordable option in Colombo. It may not be ultra-luxurious, but it delivers on the essentials: clean rooms, good food, and warm service. I’d happily recommend it to anyone visiting Colombo for a short stay or business trip
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