We regularly stay @ Zenith for countless times. Though the hotel isn't as grand as other 5 stars, the service & cleanliness has been consistent over the years. The location is strategic & convenient. There's charging station for EV car too & we can leave our car for charging with ease. We had drinks @ the cafe & were impressed by the simple honey lemon drinks & Rose chrysanthemum tea that we ordered. Will stay regular either for holidays or work.
The room was spacious, perfect for a small family. The highlight, of course, was the view, sea and pool views that were absolutely lovely. One night was definitely not enough. Just open the window and you’ll feel the sea breeze; so calm and so beautiful.
Breakfast was fairly normal, nothing fancy. If you’re not local, I’d recommend going out for breakfast around Kuantan town, there are so many great options to choose from.
For dinner, Ana Ikan Bakar Petai is just right in front of the hotel. It’s the most famous restaurant in Tanjung Lumpur and within walking distance.
Definitely will come again for a short vacay.
Very old building, old facilities.. but overall still a good stay
1. The escalator was too old, it took at least 1min to get the door opened.. please upgrade a better lift
2. We stayed in Fushcia building, big room, with living room, dining area, a queen size bed, a dressing area, spacious bathroom, a bathtub - cost for RM290/night on a weekend. I feel is worthy. Given shampoo, shower gel, lotion, muji toothbrush and colgate toothpaste, shower cap, vanity kit and sanitary bag. Also, in the cupboard, there is laundry bag and slippers. Only the heater will automatically stop working after sometimes when we shower. Overall worth a 3/5 for me.
3. Talking about the activities, limited. No shows, no fun, no vibes. Suggest to revamp and reopen to attract more local tourists. Current situation is, most locals come for one day trip and foreign tourists only will choose to stay here. Without fun activities, there will not be much reputation built
I think this is the best resort we’ve stayed at in Pahang/Terengganu. The grand entrance was very welcoming, with a beautiful interior and great ambience. The rooms were fully renovated and tastefully done, and the mattress was super comfortable. We really enjoyed the sea view from our room, it was very therapeutic.
We had a great time overall. The kids enjoyed playing in the kids’ pool and spending time at the beach. The beach was well maintained, with plenty of chairs available, and the staff were very friendly and helpful. Breakfast had a wide variety of choices, and the food suited our taste really well.
Will definitely come again!
Overall stay was good. The room was clean and comfortable, though the bed was a bit worn and slightly collapsed. For a one-night stay, it’s still acceptable.
Overall, we enjoyed our stay at Hyatt Regency Kuantan, especially the ambience and hospitality. However, there are a few areas that require attention.
Cons / Areas for Improvement:
1. Water pressure was quite slow, especially for the shower. When turned to hot water, the pressure increased, but once switched to cold, it became extremely weak.
2. There was water maintenance work happening during our stay. Although the hotel assured that everything was under control, it did affect our comfort while on holiday.
3. We noticed a small clump of dust on the floor. While it was minor, as we were staying with a 2-year-old toddler, it raised concerns as children tend to put things into their mouth. Housekeeping may need to be more thorough.
4. There should be better control of wild monkeys, especially around the parking area. I was chased and nearly bitten, which was quite frightening and unsafe for guests.
Pros / What We Appreciate:
1. Excellent service recovery — I forgot to disable the “Do Not Disturb” sign but informed the front desk to clean the room. The housekeeping staff called first to ask for permission before entering, which shows professionalism and true 5-star service standards.
2. The hotel’s surroundings are beautiful, clean, and very calming — truly breathtaking.
3. The beach is very clean and conveniently located right next to the hotel.
4. Large swimming pools (two pools available), so it never felt crowded.
5. Staff were extremely friendly, polite, and always willing to help.
Conclusion:
Hyatt Regency Kuantan has great potential with its beautiful location, facilities, and outstanding staff. With improvements in water system management, housekeeping checks, and wildlife control, the overall guest experience would be even better.
Overall, we had a very pleasant stay at The Chateau. The service was excellent, all staff were hardworking, attentive, and very accommodating, which really made a difference to our experience. The room was clean, comfortable, and nicely maintained. One small personal note is that the pillows were quite large and didn’t suit me very well; I wish I had asked earlier if they could be changed. The hotel restaurant served good-tasting food, though it would be even better with more variety, especially for dinner options during a longer stay.
The location is truly superb, perfect for a short getaway near the Klang Valley without needing to travel far. The environment was cool, cloudy, and beautiful, with a relaxing atmosphere that almost felt like being in the UK. Overall, a great choice for a comfortable and relaxing short vacation.
had a pleasant stay overall, but the pool could definitely be improved. When we arrived, the staff were still in the middle of cleaning the pool. Even after they were done, the water was still a bit cloudy and didn’t look fully clean. Hopefully the hotel can maintain the pool better because everything else about the stay was good
The bathroom lights were problematic: one was out and the other was flickering. The towels were dirty, and they only provided one toothbrush. There was also a strange odor in the room when I checked in. However, the service was quite good.
Although the hotel is a bit old, it offers great value for money. The beach is beautiful, the environment is relaxing, and everything is clean and well maintained. I truly enjoyed my stay here and will definitely come back again!”
Very Good
242 reviews
8.3/10
Price from
CAD 58
per night
Check Availability
See All Hotels With Bars in Pahang
Travelers Reviews of Pahang Hotels
See all
9,0/10
Great
Nice..feels like home..2 nights I got nice sleep..my kids love the nasi goreng cina..
The service was superb. Stayed for 2 nights and they allowed us to check in 1hr early and check out 1hr later. They provided macarons as tea snack and the room was very clean and spacious. The amenities provided were top tier as well. View was great!! A welcome and parting gift was also given. Will be back again and worth the value. Vibes was really great. Only improvement/suggestion would be a smart TV 😂
I had the opportunity to stay at Zenith Kuantan, and overall, it offers a comfortable and pleasant experience suitable for all types of travellers, especially families. 🧼 Cleanliness – 4/5 (Good) The rooms and hotel areas are well-maintained, clean, and tidy. Although there is some room for minor improvements, the overall cleanliness standard is still solid and comfortable. 📍 Location – 5/5 (Excellent) The hotel’s location is its biggest strength. Situated in a strategic area close to the city centre, shopping malls, and plenty of dining options, it’s perfect for guests who want easy access to various attractions and amenities. 👨💼 Service – 4/5 (Good) The hotel staff are friendly, helpful, and welcoming. Check-in and check-out processes are smooth. While response times could be slightly improved, the overall service quality is good and satisfactory. 🏊♂️ Amenities – 4/5 (Good) The facilities—including the swimming pool, gym, and other amenities—are in good condition and well-maintained. Families will appreciate the available features. Still, there is some potential for upgrades to enhance the overall experience. ⸻ 🎯 Overall Verdict Zenith Kuantan is a solid hotel choice with an excellent location, good service, and a clean, comfortable environment. It suits families, couples, and solo travellers who want a balanced stay with easy access to the city. If you’re looking for a well-equipped hotel in a convenient location, Zenith Kuantan is definitely worth considering.
Our stay was absolutely magic. The location is stunning. The beaches are pristine and water is clear and warm. There are activities for everyone: golf course, games room, pool tables, swimming, scuba, snorkeling, fishing and more. We took advantage of the great conditions for snorkeling and managed to see young sharks and turtles. The garden chalets are clean and comfortable with air conditioning and the grounds are beautifully maintained. Most activities are within waking distance but they have open carts to transfer you around the resort if you so choose. Transfers to/from Tekek jetty are also included. All the staff went above and beyond to assist us during our stay. Thank you Adriana and everyone at Berjaya Tioman Resort for a once in a lifetime trip.
This hotel is a good choice for families visiting Genting Highlands. The room was spacious, clean, and comfortable, providing enough space for both adults and children. The family-friendly layout made the stay convenient and relaxing. The hotel offers useful facilities such as a swimming pool and reliable Wi-Fi, which were enjoyable for children and practical for parents. The surrounding area is peaceful with pleasant mountain views, making it suitable for families who prefer a quieter environment. Although the hotel is slightly far from the main Genting attractions and requires transportation, the overall experience was positive. The hotel provides good comfort, cleanliness, and value, making it a suitable option for a family stay.
Location is strategic. Room is spacious, equipped with bath tub, balcony, tv has so many channels. Delicious buffet breakfast and lunch spread. Love the scent in this hotel. Will rebook this hotel once I am back in Kuantan.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.