I love the sea view. Great place for relaxing.
Nevertheless, feel a bit discomfort when the check-in counter requested for the booking no. when after giving my IC.
When I said can't u trace it? The staff said, ”Kalau saya salah bg bilik nanti puan marah saya pulak.”
I found his remarks and tone were inappropriate.
Other than that, i love the sea view.
We had such a pleasant family getaway at Colmar Tropicale with our two little ones. The whole experience was smooth and enjoyable from the moment we checked in. The staff were friendly and helpful, especially when it came to assisting us with bags and stroller access — something we truly appreciate as parents of two babies!
The French-inspired village is beautiful and peaceful, perfect for slow family walks and photos. Our room was clean, spacious enough for the babies’ essentials, and comfortable for all of us. We also loved how calm the environment was, making nap times easy.
Location of hotel is excellent.
Came in by car through P2 to the lobby and discovered, to my horror, there are leaking pipes across the path. Counter staff is friendly and competent that made my day.
I also struggled to tune in the TV, not very user friendly. No clear instructions printed out nor in the TV itself.
Suggest hotel implement check and maintenance system on amenities to make guests' experience positive.
My first time here. The staff was very friendly, polite, and very welcoming to guests. We even had a hotel tour before they sent us to our room. The room was clean. My last minute booking. Very suitable for relaxing and chilling mode. The breakfast is also good.
Hyatt Regency provided a cozy environment and comfortable accommodation. The standard room we booked came with a balcony and was very clean. There are two swimming pools available, and it’s just a short walk to the beach where guests can enjoy a sea shower. Thank you for the pleasant stay!
A very quiet resort hotel with considerate service and great food. Although the price of going out to sea is a bit more expensive than other local hotels, it is worth it to enjoy VIP service.
I booked Sky Retreat from Trip.com and during check in we received our room at Grand Ion Delemen Hotel
Pros
-a decent room size & bathroom
-got balcony with mountain view
-complete toiletries
-RM99 only
-weather so nice up there
Cons
-this is the terrible part: parking and receptionist is far, luckily I read the reviews on how to get to receptionist but I still find it very far. Tak pernah lagi i pergi hotel receptionist dia jauh macam ni.
-need to validate tng card before going out in order to get free charge but.. again validation needs to be done at receptionist which is very far. Sangatlah tak convenience oh god. Buat pikir banyak kali bila nak keluar sebab malas nak jalan jauh
-lift only 4 but the night we were there, only 2 functioning.
Conclusion: Hope mgt will improve on check in and check out process, the lift operation, the receptionist placement. Will not come back once these are improved
Location is strategic. Room is spacious, equipped with bath tub, balcony, tv has so many channels. Delicious buffet breakfast and lunch spread. Love the scent in this hotel. Will rebook this hotel once I am back in Kuantan.
Got a free upgrade and stayed at Ion Majestic, love and wanted to try the heated pool but it was under maintenance so we wouldn't be able to try.
I was a regular at Ion Delemens before I tried to book with Trip.com, so definitely will prefer and choose to stay at Ion Majestic as it has easier access than Ion Delemens.
Killer view but I guess as not a morning person, I wouldn't prefer the bright curtains in the morning😅
Overall, 5 out of 5 still.
Had a wonderful stay! The hotel’s location is away from the busy Cameron roads, perfect for anyone who wants a calm and relaxing environment. They fulfill my request for birthday cake and went beyond what I expected. Definitely looking forward to coming back again.
Very Good
351 reviews
8.7/10
Price from
BRL 338
per night
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9.1/10
Great
CCheeWH79Room with luxuriuous decor and amazing view of Genting Highlands. Bed and pillows are very comfy. Various welcome gifts during stay. Shower room with sauna function. The marble flooring and wall for the bathroom enhance the elegence of the room. Toiletries and bath amenitiea are well stocked.
It was unfortunate the swimming pool was under renovation. Breakfast was ala carte and taste mediocre. The service was underexpectation for a high end hotel. No welcome drink. Not inform of breakfast location or available amenities. Probably because of my late check-in. My room was seconds last unit and rather far from the lift lobby.
Overall, still highly recommended to stay when at Genting mountaintop.
RRaja SamidaThank you to the receptionist, Zura. As I am heavily pregnant, (7 month preggy) she kindly upgraded my room from one that required stairs to a pool terrace room with easy access. The room was conveniently close to the pool, which made my child very happy. The place is beautiful, the staff are friendly, and we truly appreciate Zura’s thoughtfulness. Good job! We will definitely return.”
GGuest UserLocation of hotel is excellent.
Came in by car through P2 to the lobby and discovered, to my horror, there are leaking pipes across the path. Counter staff is friendly and competent that made my day.
I also struggled to tune in the TV, not very user friendly. No clear instructions printed out nor in the TV itself.
Suggest hotel implement check and maintenance system on amenities to make guests' experience positive.
GGuest UserThe location is close to the beach, offering a peaceful and beautiful atmosphere that I found truly satisfying. The calm surroundings, fresh sea breeze, and scenic views made the experience even more enjoyable. Overall, it’s a lovely spot for anyone looking to relax and unwind.
MMun Lee 681001 Hotel Genting – Under the Same Umbrella as Wyndham
1001 Hotel is located next to the Wyndham Hotel in Genting, and both seem to be under the same management. They share the same parking area, which is quite narrow and limited, so parking can be a bit challenging during peak times.
The room itself is big and spacious — definitely better than First World Hotel if you’re comparing comfort and space. However, there was an unpleasant smell in the room, something like fungus or that “new building” chemical smell, which made the stay less comfortable.
The most disappointing part happened on the day we checked out. While taking a shower, the water suddenly turned extremely hot. I was stuck in the bathroom for almost 30 minutes waiting for it to cool down. It was really unsafe and frustrating.
On a positive note, the check-out process was smooth and fast, and parking validation was simple and convenient.
Overall, it’s a spacious hotel with potential, but maintenance and room quality need serious improvement before I’d consider coming back.
MMiaSurayaLocation is strategic. Room is spacious, equipped with bath tub, balcony, tv has so many channels. Delicious buffet breakfast and lunch spread. Love the scent in this hotel. Will rebook this hotel once I am back in Kuantan.
TTom ShantiAbsolutely love this hotel. Its located at the heart of the national park! Park center is also located within the resort, all the nature walks are literally a stone throw away. If you were to stay elsewhere, you have to cross the river.
Breakfast and dinner were amazing!
The jungle walk, late berkoh boat ride and night boat ride are absolutely must!
Boat rides seat 4pax, so if you are in a party of 4 will be the best else you would have to find others to share or pay for the whole boat.
River ferry to the village is just Rm1 each way. 1min ride and a avaliable readily, we didn't had to wait at all.
In my opinion this is the beat place to stay in.
JJim DanielsI stayed at this hotel in August 2025. The main entrance was still under renovation, but the hotel had set up an alternative entrance and bag drop before you could reach the lobby. The lobby was spacious and well-designed, and it must have been recently renovated. Check-in was a breeze, and we were given a sea view room. It was gorgeous – spacious, clean, and comfortable, with the latest touches. The room had a spacious balcony overlooking the sea and pool area.
The customer service desk even called our room to make sure we were settled in. The beach was just a short walk from the pool, and it was nice and clean. The pool area was also well-maintained.
We decided to have dinner at the hotel restaurant because we were too lazy to drive. The food was okay, but we were hoping for bigger portions. Luckily, the cafe offered a 50% discount on cakes.
The breakfast spread was good with lots of choices. Even though it was just for one night, it was still a memorable experience. It was the perfect night for a relaxing getaway.
NNur Syazwani Mohd FawziWe had such a pleasant family getaway at Colmar Tropicale with our two little ones. The whole experience was smooth and enjoyable from the moment we checked in. The staff were friendly and helpful, especially when it came to assisting us with bags and stroller access — something we truly appreciate as parents of two babies!
The French-inspired village is beautiful and peaceful, perfect for slow family walks and photos. Our room was clean, spacious enough for the babies’ essentials, and comfortable for all of us. We also loved how calm the environment was, making nap times easy.
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