BBepis Boi Ultraâ ď¸ WARNING: THIS HOTEL IS OVERRATED DUE TO TRIP.COMâS RATING SYSTEM â PLEASE READ BEFORE BOOKING â ď¸
If this hotel were a car, it would be a flashy Italian model with serious build quality issues.
The best thing about this hotel is the price. RM200 for a king bed on a public holiday felt like a steal. Driving in from SkyAvenue, the road was dark, but the brightly lit parking area gave us high hopes.
Check-in via the self-service kiosk was smooth, though finding our room was confusing due to the odd 5-digit numbering. Thankfully, the concierge guided us.
First impression of the room: it matched the promo photos. But our excitement ended quickly. The door wouldnât lock properly and kept beeping. A technician came, hammered the strike plate, and fixed itâhardly reassuring for security.
Next came the bathroom. Many reviews mentioned a bad construction smell, and they were right. The shower drained poorly, leaving a strong concrete odor as water pooled.
The kitchen looked impressive with plenty of cabinets, but surprisingly had no power sockets near the counter. I had to boil water at the desk instead.
The TV was another letdown. Supposedly âsmart,â it had no internet or channels. I tried everythingâresetting, power cyclingâbut there was no Wi-Fi option at all. So much for Netflix night.
Design-wise, the room looked sleek at first glance, but flaws showed up everywhere: paint splatters in the bathroom, noisy metal racks, and tile flooring that picked up every footprint.
The next morning, the sunrise over Genting Highlands was breathtakingâarguably the highlight of our stay.
Exploring the hotel, we found most shops, including Hard Rock CafĂŠ and the rooftop, closed with no operating hours posted. Facilities like the gym, indoor pool, and kidsâ zone were open but overcrowded due to the holiday. We skipped breakfast as it wasnât included.
Checkout was quick and smooth.
Looking back, the real problem isnât management, but poor construction quality that doesnât reflect in typical rating categories like cleanliness, service, or location. The place looks good on the surface, but corners were clearly cut in development.
I really wanted to love this hotelâthe concept, location, and price are great. But unless management addresses these quality issues, the high ratings are misleading.
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