JJJGGCCRRHotel is excellent in terms of facilities and location, I have stayed here before. Generally I am a big fan of this hotel. However this booking was not as great because of the poor service, I was unable to make my reservation due to flight delays and the staff was not very understanding to cancel and refund or even just to move the dates of the reservation. This will make me think twice about booking here again in the future.
FfariamencoThe location is excellent, facing the coast, less than 2 km from the city center and with supermarkets nearby.
The staff is friendly and very willing to respond to any concerns from guests.
The room has a mini bar and electric jug, which is extremely useful.
The facilities are pleasant and in excellent hygienic conditions, particularly the heated pool area, which is extremely enjoyable (it is available to guests from 8:00 a.m. to 10:00 p.m.)
As a suggestion, it would be interesting if they offered the option of full tea in the afternoon.
Although the hotel has a restaurant, there are also some options nearby that can save you from a pinch.
Definitely a place to return to!
JJuan Manuel CaldaroniEl hotel funciona en una hermosa casa antigua que fue restaurada y está impecable. La habitación asignada era muy bonita, pero con falencias importantes: el aire acondicionado instalado a un metro por sobre la cabeza emitía un ruido que hacía imposible descansar. No había mesita de luz ni velador. Al comentar esto en recepción, destaco la gran disposición de Micaela para que mi estadía fuera agradable y me cambió la habitación. Quiero destacar y agradecer toda su gestión y la de todo el personal.
GGuest UserThe beds were extremely comfortable and the view was great. The staff was friendly and helpful. The room Was missing coffee and a bath mat for the shower. Overall it was a great stay. The pool outside was beautiful and clean, unfortunately the hot tub was absolutely disgusting. The water was swamp green and hadn't been cleaned properly .
GGuest UserEstuvimos 3 noches en el.hotel.
Todo el personal,desde Recepcion, Mucamas,Mozas del restaurant,etc fueron miy amables y serviciales en todo momento.
El desayuno,10 pumtos.
Variado, todo casero, exquisito todo.
Tambien la comida del Restaurant.
Utilizamos las instalaciones de la piscina interna,que estaban muy comodas.
La temperatura del agua,muy agradable.
Todo el personal del hotel colaboro para que nuestra estadia fuera muy disfrutable.
Enfrente del hotel,hay un pequeño.shoping,que incluye cafeterias, cine y farmacia,ademas de algunas tiendas de ropa.
Tambien,cambio de monedas.
VVicente FreitasThe room was very comfortable, clean and organized, the bathroom was also spacious, the reception girls were very nice and careful to the guests, the breakfast was simple but tasteful. There is tasty water, tea and filtered water all day available for everyone. The location is very good, inside the historic center and where everything happens.
AAndreitaenchinaSegunda vez de mis padres en este hotel. Les encanta la amabilidad del personal y la cercanía del hotel con el casco histórico, la costanera y el ferry
JJorge Horacio BulacioExcellent service, cordiality in the attention, the willingness of the staff to resolve any situation.
The carpet in the room is requiring a change, which does not affect the excellent good care!
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