Fantastic hotel. Extremely clean (and fragrant lobby). We had a twin deluxe room with Haram view; spacious, comfortable and plush. Breakfast was also solid with good hours (6:00 to 10:30). We checked out on a Friday and they allowed us to check out after Jummah salah.
The hotel is actually quite close to the Haram. From reviews online I was unsure, but in practice it's a few minutes walk to King Fahd Gate 79. For getting into the Haram I think it is quicker door-to-door than the Clock Tower hotels. For getting back from the Haram to the hotel, that is a bit longer depending on where you exit the masjid anddue to a slight uphill walk (nothing very demanding, non-elderly should be fine), though the walkway gets congested at busy times.
Alternatively, there is a shuttle which takes you from the main hotel entrance to street level in less than 2 minutes; from there you take escalator/lift to the Haram.
Would highly reccommend; only cons here would be no lotion in the bathroom and shower water pressure/temperature was not that high (very minor issues!)
Very reasonable price, excellent hotel cleanliness, and away from the noise. There's a complex of restaurants and cafes in the hotel square, and a distinct mosque nearby. There's also a shuttle service to the Haram every hour, as well as a return service, but the return is annoying because you have to take two buses.
Lovely hotel very clean and calm and peaceful. Gym was smaller than expected and weights don’t go more than 20kg. Ac works great. The pillows were like balloons which wasn’t comfortable but overall stay was lovely.
“I really enjoyed my experience here. The place was beautiful, comfortable, and very relaxing. The service was excellent and the staff were friendly and helpful. The facilities were clean and well organized, and the overall atmosphere was رائع. I would definitely recommend it and would love to visit again.” 😊
Mr. Hamzah is nice person@ receiptionist. And also Mr. Abdul rahman at M2 restaurant. Thank you for the wonderful hospitality. The person assisting during my stay at the hotel was very nice, friendly, and welcoming. They made me feel comfortable throughout my stay and provided excellent service. Truly appreciated the kindness and warm attitude. He also upgraded to me to another VIP rooms. such wonderful treatments with lowest price. thanks to Mr. Hamzah for upgrade my rooms at kaabah view. Breakfast at restaurant, Abdul rahman nicely serve to me n very helpful & friendly. insyaalah, will stay again in here. 😘❤️🩵😘
Located on the main road, the transportation is extremely convenient, with a shopping mall right downstairs. The room is clean and spacious, with a sofa. The service is warm and thoughtful, and check-in and check-out are very quick. I would definitely stay here again.
We are leaving Mövenpick Hotel Jeddah today with happy hearts and complete satisfaction. From the very first welcome, we felt valued and cared for. The staff were extremely kind, professional, and always ready to help with a warm smile.
The rooms were spotless, comfortable, and beautifully maintained. The atmosphere was peaceful and relaxing, making our stay truly enjoyable. Every detail reflected excellent hospitality and high standards.
Thank you for making our time in Jeddah so special and memorable. We leave very happy and highly satisfied, and we would love to return again, in shaa Allah! 🌟✨
The service exceeded expectations in some areas but fell short in others. What exceeded expectations: Room change request and check out flexibility met. What fell short: Upon room change, there were no slippers provided. A request for breakfast box for one morning (my rate included breakfast) was not followed through, neither an ok nor a no was given. Waiters on final day breakfast were slower than usual to serve coffee and tea.
Suggestion: For security reasons, it may better for hotel to acquire a robot to carry food delivery (eg Hunger Station) orders to the room instead of letting the rider deliver directly to room.
Huge thanks and appreciation to the receptionist, Sara! She was a wonderful example of dedicated nationals who go above and beyond to serve the guests of God (referring to pilgrims or visitors to holy sites) with such warmth, cheerfulness, and excellent service. My thanks also go to the buffet staff and our Saudi coffee server, Abdulmajeed, and the rest of the team. Thanks to everyone for a truly unique experience!
Very Good
86 reviews
8.1/10
Price from
AU$176
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8.9/10
Very Good
ممحمد المبيضVery reasonable price, excellent hotel cleanliness, and away from the noise. There's a complex of restaurants and cafes in the hotel square, and a distinct mosque nearby. There's also a shuttle service to the Haram every hour, as well as a return service, but the return is annoying because you have to take two buses.
GGuest UserFantastic hotel. Extremely clean (and fragrant lobby). We had a twin deluxe room with Haram view; spacious, comfortable and plush. Breakfast was also solid with good hours (6:00 to 10:30). We checked out on a Friday and they allowed us to check out after Jummah salah.
The hotel is actually quite close to the Haram. From reviews online I was unsure, but in practice it's a few minutes walk to King Fahd Gate 79. For getting into the Haram I think it is quicker door-to-door than the Clock Tower hotels. For getting back from the Haram to the hotel, that is a bit longer depending on where you exit the masjid anddue to a slight uphill walk (nothing very demanding, non-elderly should be fine), though the walkway gets congested at busy times.
Alternatively, there is a shuttle which takes you from the main hotel entrance to street level in less than 2 minutes; from there you take escalator/lift to the Haram.
Would highly reccommend; only cons here would be no lotion in the bathroom and shower water pressure/temperature was not that high (very minor issues!)
GGuest UserHuge thanks and appreciation to the receptionist, Sara! She was a wonderful example of dedicated nationals who go above and beyond to serve the guests of God (referring to pilgrims or visitors to holy sites) with such warmth, cheerfulness, and excellent service. My thanks also go to the buffet staff and our Saudi coffee server, Abdulmajeed, and the rest of the team. Thanks to everyone for a truly unique experience!
GGuest UserThe reception area and the number of staff are completely inadequate for a hotel of this caliber. The staff themselves are friendly, but the waiting time to check into the rooms is far too long.
FFojaMr. Hamzah is nice person@ receiptionist. And also Mr. Abdul rahman at M2 restaurant. Thank you for the wonderful hospitality. The person assisting during my stay at the hotel was very nice, friendly, and welcoming. They made me feel comfortable throughout my stay and provided excellent service. Truly appreciated the kindness and warm attitude. He also upgraded to me to another VIP rooms. such wonderful treatments with lowest price. thanks to Mr. Hamzah for upgrade my rooms at kaabah view. Breakfast at restaurant, Abdul rahman nicely serve to me n very helpful & friendly. insyaalah, will stay again in here. 😘❤️🩵😘
GGuest UserWe stayed at InterContinental Jeddah for three nights over New Year’s Eve, expecting a special experience, but unfortunately the service was mediocre and underwhelming.
Despite contacting the hotel two weeks in advance and receiving confirmation, the room was not prepared for three people upon arrival. Communication with reception and housekeeping was disappointing. An additional bed had to be requested twice, and when it finally arrived it was set up with a questionable brown blanket instead of proper white bedding. It took further effort to have it corrected. We also had to repeatedly ask for an extra towel for the third guest. The instant service phone line was constantly busy, forcing us to walk to reception multiple times. Even basic items like bath gel dispenser were not refilled, we had to call.
Guest Relations contacted us via WhatsApp to ask about our stay, but after we responded, there was no reply at all—it appeared to be an automated message.
Reception staff were forgetful and not proactive, despite the reception never being particularly busy during our stay. When asking about New Year’s Eve events, no one mentioned or attempted to upsell the hotel’s own buffet or any other activities. We only discovered the daily buffet (available until 1 a.m.) later when speaking directly with restaurant staff. There was also no information provided about Africa Cup screenings.
On a positive note, the facilities are clean and well maintained, and the breakfast staff were the only truly attentive and professional team members throughout our stay. Particular thanks to the Egyptian(?) manager and his team.
Overall, the hotel has potential, but the service level does not currently reflect the InterContinental brand, especially for a holiday stay.
AAnonymous UserExcellent service & amenities. Only negatives were prayer mats in both rooms were not cleaned and sea view room was noisy from late activities in the hotel ground floor.
GGuest UserThere is a shuttle every half hour, and it can be crowded on Fridays. There is an inexpensive grocery/convenience store nearby. The breakfast is good and offers a wide variety.
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