The room was super new and beautifully decorated. I could watch the fountain show from my window every day, and the fireworks at 9:25 PM were absolutely amazing! The area around the hotel is peaceful and pretty, which made the stay even more relaxing. There’s a kitchen, so you can cook your own meals, perfect for families with kids. Everything was clean and tidy. I’d love to come back again!
It was a pleasant stay.
I got a sea view even I haven’t booked sea view room. It was an awesome surprise 🤓
The room is spacious with a nice balcony having a sitting area. But what I liked more was a BED!
I moved from another Accor hotel on the north of the island ( Movenpick) and the beds are in both hotels are the same- Extremely comfortable mattress and pillows. I slept like a baby and woke up without any pain in my back.
Not all hotels have such good pillows and soft beds in Asia. For me that’s very important to sleep on a good bed as I have neck and spine issues.
The breakfast is really good and has a lot of choice of Vietnamese, Indian, western options.
Swimming pool is soooo big and cool! Even has bar in the pool and small aqua park.
Hotel located at the one of the most beautiful beaches in Phu Quoc, the colour of the water is so turquoise and the sand is white. Little palm forest on the beach has a good sun protection, you don’t even need an umbrella 😇
Hotel near Duong To,Phu Quoc Island92.8% of visitors choose this area
肥肥豬皇2025.06.20
Nice hotel, thank you your front office team, especial khoa and the handsome guys ,who assisted with my luggage and drive us to room, his name likely is Sun?
All staffs are friendly, with kindness coming from the heart.
Highly recommended those who would like to travel to Phu Quoc island.
Since, i wasn't reserve this hotel as i didn't have good preparation. I changed hotel in Sudden. This was a chance to make me experience waht a good hotel.
Le Festa has a very good location to have the best view and had good facilities to meet my expectations. The most impressed staff should be in the concierge ”Kieu” (hope the spelling correct).
We met him three day two night. We arrived earlier than standard check-in time, so we took the drinks and snacks and approached Concierge to get some information about sunset town. Our reservation including Kiss the sea package, he explained to us not necessarily to make face scan immediately as Tuesday.
On Wednesday morning, we approached Concierge again to complete the face scan for kiss the sea and he also recommended us the package for cable car with theme park.
On the departure day, he also assisted us before Grab to airport.
In south area, we didn't have much planning than middle and north, so we spent much time in hotel gym and pool. We also took the option to have buffet dinner in hotel as receptionist introduced the membership programme to have dining discount. That's the fully relax time for us and completed one of bucket list.
Hotel near Duong To,Phu Quoc Island92.8% of visitors choose this area
JJo.Lee2025.04.17
Novotel Phu Quoc offers a peaceful beachfront stay with spacious rooms, friendly staff, and excellent pools. The breakfast is great, and while it’s a bit far from the town, it’s perfect for a relaxing getaway. Highly recommended for those seeking comfort and tranquility.
Hotel near Cua Duong,Phu Quoc Island1.5% of visitors choose this area
CCaroline Rose2025.04.25
Beautiful resort. Lovely staff and facilities, location on the beach is perfect. The room was wonderful!! Spa is great. Pool is lovely. Although kids splashing around the pool bar and jumping from the upper pool to the lower pool is annoying. Breakfast was great, the food for lunch and dinner could be improved slightly with more local dishes. The entertainment in the evening was nice for one night but it was the same man playing the same songs on the guitar every night. Maybe a local dance group or traditional music would be a good idea.
Hotel near Duong To,Phu Quoc Island92.8% of visitors choose this area
JJulia Kr2024.12.30
It was amazing. Stylish hotel with wonderful service, breakfasts we delicious, thank you for yoga classes and afternoon tea.
The only issue I faced were rackets for table tennis as its surface is broken and it impossible to play normally with them.
But it’s a minor.
Thank you very much for our existing experience in your hotel!
Hotel near Duong To,Phu Quoc Island92.8% of visitors choose this area
AAnger Lin2024.07.06
The hotel service is very attentive. If there is any problem, it will be dealt with quickly and arrived in time. However, the room should have a shared room card to prevent the room from being locked up.
Hotel near Cua Duong,Phu Quoc Island1.5% of visitors choose this area
GGuest User2024.08.22
Overall, this hotel is good!
Pros:
- peace and quite, nice hotel environment for relaxation.
- Pleasant staff, even when we check out, a staff comes to our room door to help us grab our baggage to the reception counter.
- Spacious room, toilet and bath room (both shower and bath tube available).
- 2-king sized beds, great!
- Free airport transfer, better email the hotel directly to make your request at least one day in advance.
- It’s a small scaled resort, but reasonable varieties of choices in breakfast.
- Free minimal water for refill.
- Welcome drink and fruit at room
- free bike rental
Cons:
- the resort is located in a very remote area, like inside a village. Many taxi drivers not sure the location, so many times they lose their ways to the hotel.
- Actually, not recommend for 1-2 girls to book this hotel, its remoteness is really a big concern, both day time and night time!
- I feel scared in the toilet and shower area, because they install something like mosquito net only in window areas. That means I can see through outside, vice versa. I wonder I may see some eyes starring at me when I shower at night…. Scary!
- Their hot water tap takes over 15 mins for heating, wasting lot of water to wait for shower…
- Eco-friendly hotel, they provide plastic reusable sandals, so better bring your own sandals if needed
The place is what we wanted it to be during a short trip - walking distance from everything in Sunset Town. The great perk was the free rickets for two for the cable car. Although it's been not the case since the beginning of 2025, the hotel stayed true to its word and provided us with a great freebie. Plus, the staff was online at all times. Jerry was there to answer all the questions.
Great
125 reviews
9.1/10
Price from
£34
per night
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9.0/10
Great
LLuiza/South KoreaI had a wonderful stay at this hotel! The property is impeccably clean, which made the experience even more enjoyable. Its location is perfect, just a short walk to the beach, making it incredibly convenient for some seaside fun.
The highlight for me was the large pool, which was perfect for relaxing and spending quality time with my family. Another fantastic feature is the free Kids Café – a wonderful space where kids can enjoy themselves, adding an extra touch of thoughtfulness for families.
The staff were incredibly positive and attentive, always ready to assist with a smile. To top it all off, the price was very affordable, offering great value for the amenities provided. I highly recommend this hotel to anyone looking for a family-friendly and budget-friendly stay near the beach!
Wwwy_We have booked 2 rooms and we would like to express our heartfelt thanks to the hotel manager, front desk staff, massage therapists, tour booking staff, and drivers for their attentive service and warm hospitality, which made our trip to Phu Quoc truly enjoyable.
The cleanliness of the room was impeccable. Even though our suitcases were quite messy, the housekeeping staff thoughtfully organized everything for us. We were amazed by how tidy and orderly the room looked when we returned. The overall environment was spacious and very comfortable.
The hotel's location is excellent — it’s close to supermarkets, night markets, money exhange shop, the police station, coffee shops (recommend buddy cafe in the pic), hospitals, and other essential facilities. It's also very convenient to order food delivery nearby.
Breakfast was delicious with a wide variety of options, making every morning something to look forward to.
Although there was some renovation work during our stay, the manager was extremely polite and proactively offered us suitable solutions, which made us feel truly cared for and at home.
The hotel also provided airport transfers both ways, which added great convenience and made the entire trip seamless.
This was a perfect stay — highly recommend.
GGuest User”Our stay at Sailing Club Phu Quoc was absolutely fantastic! The resort had a perfect mix of luxury and relaxation, with stunning views and well-maintained facilities. The staff were incredibly friendly and attentive, making our family trip even more memorable. The food was delicious, and the ambiance of the entire property was serene and inviting. Highly recommend this resort for anyone looking for a wonderful getaway in Phu Quoc!”
GGuest UserThe resort has alot of potential with an exclusive beach, swimming pool and eloquent rooms (some with great views). Breakfasts are great. The manager was good and takes pride in the resort, however when he was not around in the afternoons and evenings service was rare and hard to find. You have to actively go look for restaurant staff to place an order or pay. The restaurant could be alot more profitable if staff actively removed plates and asked clients if they could get them anything e.g dessert, drinks. They charge a service fee, but with little service.
It advertises a gym, but equipment is in disrepair, they should not advertise facilities which are not functional.
There is not much around the resort in terms of restaurants, bars and shops. It is also not an easy location to get to, but yet we found the reception unhelpful in getting transport.
All in all the resort could be great, but service needs to be improved.
Aalexismac10Room was spacious and clean. Good service overall, most staff understood and spoke some English. Few pools around the hotel. There was a night market and some shops opposite the hotel.
Breakfast spread was good, they even have a pho and banh mi station!
JJulia KrIt was amazing. Stylish hotel with wonderful service, breakfasts we delicious, thank you for yoga classes and afternoon tea.
The only issue I faced were rackets for table tennis as its surface is broken and it impossible to play normally with them.
But it’s a minor.
Thank you very much for our existing experience in your hotel!
JJune Yoon YiEvery hotel has its advantages and disadvantages. Sometimes its disadvantages are its advantages, and sometimes its disadvantages are its disadvantages. Frequent visitors to this quiet hotel may be those who want to spend their quiet time together in a more relaxed and healthy space. In fact, the guests here are mostly couples, and it doesn't seem like there are many family travelers with children. Young or old couples without children seem to be the main customers, which for these couples looks like a more complete hotel. In contrast, the hotel near the amusement park in Phu Quoc has many family tourists with children. The hotel may actually be a boring place for children. However, it may be a great place for those who want to spend time quietly listening to the sounds of bugs in the woods, or for those who travel alone to enjoy loneliness and new friends. It is far from downtown, from amusement parks and from bus stops. But that's why there may be people who visit the resort. Rather than showing off its splendor, the resort has a solitary elegance.
GGuest UserDuring our recent 2 nights stay at the Sheraton Phu Quoc Long Beach Resort, we booked both a 4-bedroom Garden View Villa and a Twin Balcony Ocean View room.
The villa itself was impressively spacious and boasted a lovely ambience, although we did notice signs of its age. In particular, the curtain in the upstairs bedroom had come loose, and the balcony gate could not be opened. That said, we still found the accommodation generally comfortable and enjoyable.
We were quite impressed by the buffet breakfast, as it offered an abundance of dishes and the food quality was excellent. However, the receptionist at the restaurant appeared inadequately trained. On one morning, instead of checking whether any tables were available on the first floor, she directed us upstairs to the second floor. When we insisted on remaining on the first floor, we were obliged to wait for roughly 10 minutes despite the presence of numerous empty tables. This lapse in organisation was disappointing and suggested that the restaurant’s management could benefit from additional oversight or coaching.
On our final day, we requested a one-hour late check-out, and the receptionist (lady) was both gracious and efficient in accommodating this request. Regrettably, we encountered a problem when our room key stopped working at 12:45pm. Upon returning to reception to resolve the issue, another staff member — identified as a guy “Thuan” who addressed us in a noticeably impolite manner. His abrupt comments relating to the number of key cards provided were unexpected and created an unnecessarily tense situation. Such conduct seemed incongruous with the typically high standards one would expect at a five-star resort. Additionally, we attempted to ring the “Guest Service” line to request a buggy from our villa, only to find that no one answered. This was a minor inconvenience, though it did add to the sense that some elements of the hotel’s service could be improved.
Nevertheless, in general, the Sheraton made a favourable impression, and the facilities remained otherwise pleasant. With a focus on further training for the staff — particularly those at the restaurant and the front desk. It has the potential to provide a consistently excellent hospitality experience.
CCaroline RoseBeautiful resort. Lovely staff and facilities, location on the beach is perfect. The room was wonderful!! Spa is great. Pool is lovely. Although kids splashing around the pool bar and jumping from the upper pool to the lower pool is annoying. Breakfast was great, the food for lunch and dinner could be improved slightly with more local dishes. The entertainment in the evening was nice for one night but it was the same man playing the same songs on the guitar every night. Maybe a local dance group or traditional music would be a good idea.
OOrez TsangSince, i wasn't reserve this hotel as i didn't have good preparation. I changed hotel in Sudden. This was a chance to make me experience waht a good hotel.
Le Festa has a very good location to have the best view and had good facilities to meet my expectations. The most impressed staff should be in the concierge ”Kieu” (hope the spelling correct).
We met him three day two night. We arrived earlier than standard check-in time, so we took the drinks and snacks and approached Concierge to get some information about sunset town. Our reservation including Kiss the sea package, he explained to us not necessarily to make face scan immediately as Tuesday.
On Wednesday morning, we approached Concierge again to complete the face scan for kiss the sea and he also recommended us the package for cable car with theme park.
On the departure day, he also assisted us before Grab to airport.
In south area, we didn't have much planning than middle and north, so we spent much time in hotel gym and pool. We also took the option to have buffet dinner in hotel as receptionist introduced the membership programme to have dining discount. That's the fully relax time for us and completed one of bucket list.
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