Awesome 1 night stay over, used the gym facilities in this occasion and were of an excellent standard all round. As always, cannot praise the staff enough and the beautiful room once again! 10 out of 10 ☺️
Excellent location, just few minutes walk to the train station. Good service from the team as well. There’s microwave available in the lobby for guests to use if needed, which came in handy if you’re having a takeaway. Breakfast was also included where the variety of food available is acceptable. Will definitely visit again if needed.
Nice hotel, clean and well kept, the staff are also really helpful, it’s in a good location in terms of being central and close to town, however is near a busy road so you do hear the cars, not majorly so, but you’re definitely aware. It had a small well equipped gym, what you’d expert for a hotel one, and the restaurant/lounge area was nice, I didn’t have any food but the coffee was good. Overall a good hotel at a decent price, I’d stay there again.
We booked a cosy double for two nights in February. The first room we were given on the ground floor was not clean, it looked like it hadn’t been cleaned prior to our check in. The reception staff quickly changed our room which was much better. The general facilities were good, good bar service, pool / gym area was good. Only downside was the sauna wasn’t working.
We would recommend the hotel due to its excellent location, beautiful communal areas and grounds. Opting for a higher price room, overlooking the front of the property would be our choice if we stay again.
The location is very convenient. We arrived at London Heathrow Airport in the evening and then took the bus to York. This location takes about 3 hours from London. It is very convenient to have a rest and sleep next to the highway and then drive up in the morning.
The hotel environment is very good, clean, free parking, breakfast is OK, and the price is very attractive.
I have used this place a few times for groups. This time they really fell short. There is no one in charge. Very difficult to speak to a manager.
Issues with the restaurant. Short staffed. Food was too salty. Soya sauce based dishes were not edible. No one asked when sent back unfinished if there was an issue. Only robots delivering food and very inexperience staff. Couldn't order more drinks in good time. Breakfast is buffet and is very basic. Ok. It is clean. However, for £250 a room I think that it is overpriced. Thank goodness for Trip.com much better rate 2 days before the event. Baths do not drain. Taps and fittings are loose or not finished properly.
Poor customer service overall, despite having 5 rooms in our group and dinner for 10. Said they would call me back. Which they have not. That was after speaking to a man who said that he was not the manager, had only worked there for 8 weeks, yet told me that I was not familiar with the service industries! Such a shame. Will have to find somewhere else next time. Not a hint of a smile or an apology or anything to say that he would feed back. 🤷
A well located very comfortable Hotel. Staff were always friendly and helpful. Well laid out lounge next to Reception with a bar and where breakfast was served and also had a snooker table. A nice touch which in the present economic situation, many Hotels would have ceased doing, was the daily chocolate mints
With a stay at Losehill House Hotel & Spa in Hope Valley, you'll be in a national park, within a 15-minute drive of Peak District National Park and Castleton Museum. This spa hotel is 14.2 mi (22.8 km) from Chatsworth House and 15.6 mi (25.2 km) from University of Sheffield.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a steam room. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Enjoy local cuisine at Grafene Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Planning an event in Hope Valley? This hotel has facilities measuring 600 square feet (56 square meters), including conference space. Free self parking is available onsite.
Stay in one of 22 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and bathrobes. Conveniences include safes and desks, as well as phones with free local calls.
Located in Buxton, Charles Cotton Hotel is within a 15-minute drive of Goyt Valley and Dovedale National Nature Reserve. This hotel is 10.1 mi (16.2 km) from Peak District National Park and 14.8 mi (23.8 km) from Alton Towers.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a picnic area.
Stop by the hotel's restaurant for dinner, or grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 8:30 AM to 9:30 AM for a fee.
Free self parking is available onsite.
Stay in one of 17 guestrooms featuring flat-screen televisions. Digital television is provided for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include coffee/tea makers, and housekeeping is provided daily.
This is a hotel with traditional British architecture. It is located in the center of the town and is very convenient for visiting the town. We stayed on the third floor and had to walk up the stairs, but we could ask them to help carry the luggage up. The room was small but nostalgic. If you expect it to be like a big hotel, you might be disappointed, but this is a place the British love. The breakfast is good. Overall, I am quite satisfied with this choice!
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8.1/10
Very Good
GGuest UserI have used this place a few times for groups. This time they really fell short. There is no one in charge. Very difficult to speak to a manager.
Issues with the restaurant. Short staffed. Food was too salty. Soya sauce based dishes were not edible. No one asked when sent back unfinished if there was an issue. Only robots delivering food and very inexperience staff. Couldn't order more drinks in good time. Breakfast is buffet and is very basic. Ok. It is clean. However, for £250 a room I think that it is overpriced. Thank goodness for Trip.com much better rate 2 days before the event. Baths do not drain. Taps and fittings are loose or not finished properly.
Poor customer service overall, despite having 5 rooms in our group and dinner for 10. Said they would call me back. Which they have not. That was after speaking to a man who said that he was not the manager, had only worked there for 8 weeks, yet told me that I was not familiar with the service industries! Such a shame. Will have to find somewhere else next time. Not a hint of a smile or an apology or anything to say that he would feed back. 🤷
GGuest UserAn excellent short stay in this B&B situated above a tea room in the village of Bonsall.
Check-in is a small window of 2 hours between 2 and 4 pm but it does state that you can organise late check-in if you are stuck. Best to avoid the area around the Heights of Abraham when traveling in at the weekend as it gets very busy.
We were there just to check out the area for walking and it suited our needs perfectly. The owner greeted us and made sure we settled in and as a bonus, the tea room was still open to allow us to sample their delicious cakes before unpacking. We went to the Kings Head pub for dinner which is a 3-minute walk up the hill and I must say it was a good choice. Another place with great hospitality with a mix of locals and visitors but more importantly good honest grub.
Breakfast was probably one of the best we have ever had at a B&B it was plentiful and there was no compromise on quality, perfect to fuel us for another day on the hills.
Thank you for hosting us and giving us good value for money in an excellent location to explore the Peak District National Park.
GGuest UserThis was a trip for my birthday which was Sunday 26th January we had some requests before we arrived and they forfilled this for us.
We had an early check in on Friday which was plan sailing.
Breakfast on my birthday wasn't the best due to not really having anything left and having to ask for things like bread for toast and milk for cereal. We had to ask for juice plates and also knifes and forks.
Overall the pool was good ( cold) but wasn't overly busy which i like due to suffering with anxiety issues.
GGuest UserNeeded convenient stopping point from Surrey to Chestefield, one night, for a funeral. Location ideal. Despite proximity to M1 itself, road noise was not excessive. Receptionist was really welcoming; gave me a choccie bar and bottle of water. You can stroll to the services for Mcdonald's or Costa - and WH Smith etc, (if open). . The overall decor is a bit 'tired' but everything was clean, bed fresh, coffee/tea facilities. Would have preferred the radio to be fitted by the bedside not table across the room (!). Freeview TV quite adequate for one night........ Bedroom was huge (guess it would double up as a family room at times) - and possibly I could have taken my dog with me, in which case the extra space was great.
For functionality cannot fault.
GGuest UserWe booked a cosy double for two nights in February. The first room we were given on the ground floor was not clean, it looked like it hadn’t been cleaned prior to our check in. The reception staff quickly changed our room which was much better. The general facilities were good, good bar service, pool / gym area was good. Only downside was the sauna wasn’t working.
We would recommend the hotel due to its excellent location, beautiful communal areas and grounds. Opting for a higher price room, overlooking the front of the property would be our choice if we stay again.
GGuest UserAwesome 1 night stay over, used the gym facilities in this occasion and were of an excellent standard all round. As always, cannot praise the staff enough and the beautiful room once again! 10 out of 10 ☺️
GGuest UserStayed for two nights in this beautiful country hotel. A very warm welcome on arrival and then shown to a beautiful large room, The Kedleston. It had everything you could wish for and a very comfortable bed. I was staying to visit relatives nearby but it would make an excellent base for exploring the area. Kedleston Hall, National Trust is on the doorstep and a must to visit. Breakfast was freshly cooked and delicious, I didn’t eat in the evenings but the menu looked really good and if breakfast was anything to go on it will be fabulous. I will definitely return to stay and also take my family to the restaurant. Thank you to all your excellent staff for a very enjoyable stay.
TTammyWasn't actually able to stay at the hotel sdue to an error in their system. The hotel were accommodating to try and get is booked in on 3 extra dates but unsuccessful. Refused a refund on the issue. Can't say alot more other than a shame we were unstable to stay.
JJoannebtfWe recently stayed at this hotel and were very impressed by the staff — they were consistently friendly, courteous, and helpful throughout our stay. The bed was also exceptionally comfortable, which made a positive difference.
However, the interior of the rooms did not quite match the photos provided online. Our group stayed in three different rooms, and unfortunately, none of the thermal meters were functioning properly. The rooms were uncomfortably hot, making it difficult to fall asleep. In my own room, the washbasin was also clogged, which caused further inconvenience.
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