Overall was ok. big and clean room (except bathroom was a bit run down and shower clogged - Room 317) Room service was ok and breakfast is the best. Biggest disappointment was food quality at the rooftop. Ordered pizza. was not cooked properly. When told the waiteress, what we received back was the same pizza which was reheated though flour/crust still not properly baked. Also, system have we Price Match. I found Agoda price RM50 cheaper but cannot claim as booking made less than 24 hours. Should have not put the Price Match logo if not eligible. Very misrepresenting.
Everything was good eventho after flood in Aceh. I stayed during the flood season. The area wasn’t flooded, but there were power issues and unstable internet, so the hotel operated on a generator. Very friendly and polite staff. Room also clean. But the bathroom was not safe. The shower head fell and hit my shoulder while I was showering. Breakfast was good. I really liked the bihun goreng. The nasi goreng was a little bland, but it wasn’t a big issue. Ouh yaa, hotel near to Sate Matang stalls and souvenir shop. Can shopping at night because souvenir shop closed on 11pm.
The hotel is walking distance from Masjid Raya Baitulrahman. Easy to find food & souvenir
The staff is very helpful and breakfast has few choices at an affordable price
Also late check out can be requested
The hotel has a great location and is very convenient. The staff at the hotel breakfast restaurant were very helpful and welcoming. There are some shortcomings that need improvement: the guest room floors weren't cleaned properly, there was dust on the bedside table, the towels smelled bad, and the hot water for showering in the morning wasn't hot enough.
Excellent all round! Breakfast area can be crowded since the restaurant itself is small but the food is great, many selection of white/fried rice/noodle and many dessert options and fruit.
Room is cleaned and towel changed daily. 10/10 would not hesitate to book this hotel again.
Very recommended, the best but cheapest resort I have ever stayed in. Breakfast is average, very suitable for parents and children, there are many steps not suitable for the elderly. The sea view is invincible and few people. Each cabin is separate.
I like the surrounding of the hotel full of nearby food stalls. One of the best option in Aceh. Good value for money even though the rooms are a bit old fashioned. Close to the port for trip to Sabang.
Last minute booking this hotel after arrived at Banda Aceh on 22 Nov 2023. Price is reasonable. We received room number 333 and unfortunately the wifi connection was too bad. No connection inside room and we need to go down to lobby only able to get connected. Inform receiption and received reply nothing can be done. After dinner I did complain again to another receiption staff and he response very well by help us to change another room to 355 which is connection Wifi was extremely very good. Also help us to carry our luggage. He was so helpful and very good staff. Overall amenities was ok. Highly recommended for Muslim guest.
Had such a lovely stay at Hotel Hilani! From the moment I arrived, the staff made me feel super welcome — big smiles, quick check-in, and they were always ready to help. One of the staff even greeted me by my name, which honestly gave such a nice vibe ✨
The room was clean, comfy, and had everything I needed to just relax. I really loved how calm and peaceful the atmosphere was — perfect after a long day.
Service stayed great the whole time, and you can tell the team really cares about guests. Overall it was such a smooth, stress-free stay. I’d definitely come back and recommend it if you’re looking for a cozy place with genuinely friendly hospitality 🤍
Very Good
12 reviews
8.9/10
Price from
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8.6/10
Very Good
TTJ95It's a really nice resort. The resort located near City Centre. They also have best view of all resort located at Sumur Tiga. Staffs are also friendly and helpful. 😊
Need to give the raise for the receptionist. They really done a great job to serve all guests.
Note: (Get the Seaview Bungalow or Beachfront Bungalow) If you want to get the best view, you should sacrifice a room without aircond. But if you really want to have aircond room, you should sacrifice that best view.
GGuest UserHad such a lovely stay at Hotel Hilani! From the moment I arrived, the staff made me feel super welcome — big smiles, quick check-in, and they were always ready to help. One of the staff even greeted me by my name, which honestly gave such a nice vibe ✨
The room was clean, comfy, and had everything I needed to just relax. I really loved how calm and peaceful the atmosphere was — perfect after a long day.
Service stayed great the whole time, and you can tell the team really cares about guests. Overall it was such a smooth, stress-free stay. I’d definitely come back and recommend it if you’re looking for a cozy place with genuinely friendly hospitality 🤍
EEdan1285Last minute booking this hotel after arrived at Banda Aceh on 22 Nov 2023. Price is reasonable. We received room number 333 and unfortunately the wifi connection was too bad. No connection inside room and we need to go down to lobby only able to get connected. Inform receiption and received reply nothing can be done. After dinner I did complain again to another receiption staff and he response very well by help us to change another room to 355 which is connection Wifi was extremely very good. Also help us to carry our luggage. He was so helpful and very good staff. Overall amenities was ok. Highly recommended for Muslim guest.
JjamesExcellent all round! Breakfast area can be crowded since the restaurant itself is small but the food is great, many selection of white/fried rice/noodle and many dessert options and fruit.
Room is cleaned and towel changed daily. 10/10 would not hesitate to book this hotel again.
GGuest UserEverything was good eventho after flood in Aceh. I stayed during the flood season. The area wasn’t flooded, but there were power issues and unstable internet, so the hotel operated on a generator. Very friendly and polite staff. Room also clean. But the bathroom was not safe. The shower head fell and hit my shoulder while I was showering. Breakfast was good. I really liked the bihun goreng. The nasi goreng was a little bland, but it wasn’t a big issue. Ouh yaa, hotel near to Sate Matang stalls and souvenir shop. Can shopping at night because souvenir shop closed on 11pm.
JJack SarawakOverall was ok. big and clean room (except bathroom was a bit run down and shower clogged - Room 317) Room service was ok and breakfast is the best. Biggest disappointment was food quality at the rooftop. Ordered pizza. was not cooked properly. When told the waiteress, what we received back was the same pizza which was reheated though flour/crust still not properly baked. Also, system have we Price Match. I found Agoda price RM50 cheaper but cannot claim as booking made less than 24 hours. Should have not put the Price Match logo if not eligible. Very misrepresenting.
MMOHD AMINUL FAHMI AHMAD JALALINThe hotel is walking distance from Masjid Raya Baitulrahman. Easy to find food & souvenir
The staff is very helpful and breakfast has few choices at an affordable price
Also late check out can be requested
GGuest UserI like the surrounding of the hotel full of nearby food stalls. One of the best option in Aceh. Good value for money even though the rooms are a bit old fashioned. Close to the port for trip to Sabang.
GGuest UserThe hotel has a great location and is very convenient. The staff at the hotel breakfast restaurant were very helpful and welcoming. There are some shortcomings that need improvement: the guest room floors weren't cleaned properly, there was dust on the bedside table, the towels smelled bad, and the hot water for showering in the morning wasn't hot enough.
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