Arrived in the early hours of the after ferry cancelled and then delays. I notified reception of the change and Tomas informed me that the reception was 24 hours and I would be looked after and he would check me in himself. Arrived at 04.30 and met by night receptionist who took me to s room and logged my car registration.
The room was ok but for some reason the wind noise was loud. Next morning I explained to reception who moved me to a well appointed quiet room without any fuss or further comment. The remaining days of my stay were during the huge storm which hit the coast, During my stay the hotel felt safe and secure, and the staff were polite, helpful and pleasant at all times. The hotel may appear as 3* but the rooms and customer service was 5*. Highly recommended hotel based on my personal experience. A final acknowledgment to Ann Mary and Louise who contributed to lovely stay here.
Great one night experience, left wishing for more nights. Staff were amazing and easy to talk to. Definitely recommend it and it’s our new hotel of first choice going forward.
I stayed at the Hilton Dublin Airport for one night and had a very good experience overall. The location is convenient for early flights, and it was easy to get to the airport from the hotel. The room was clean and comfortable, and the facilities were well maintained.
Service was excellent — staff were friendly, efficient, and helpful throughout my stay. Cleanliness and amenities also exceeded expectations.
Overall, a reliable and pleasant airport hotel. I’d be happy to stay here again.
I would have given this hotel a 9-star rating, deducting one point for its relatively remote location from the city center, which made getting to many places a bit inconvenient. However, the hotel's environment is truly excellent, with a beautiful park right across the street. The rooms are spacious and clean, and everything else was great. But now I'm giving it a 6-star rating, and the three lost points are due to a Caucasian night manager in the lobby.
On the day I arrived, my friend and I were having drinks at the hotel lobby bar. We talked and laughed normally for about two hours. Just as we were about to finish, this manager rudely and disdainfully told us we were being loud and insulted us by saying, 'You are toxic to others.' I felt he said this out of discrimination against us as Asians. If he thought we were loud, he could have warned us at the beginning of our conversation. Instead, he waited until we were almost done to make groundless accusations with a terrible attitude and directly told us to leave. Furthermore, I believe our voices were normal throughout, no different from other guests who frequented the lobby bar.
Another issue occurred one morning when my wife told me someone entered our room without knocking. After seeing my wife, they just said sorry and left. My wife then informed me, and I reported it to the front desk. The manager there said they would contact me later to confirm if it was a hotel employee, but by the time I checked out, I still didn't know who had entered our room, as they never got back to me.
Very near to airport. Choose this hotel because of the early shuttle service which gives me ease of mind. The hotel staff immediately arranged a taxi for us free on the house when the shuttle bus did not arrive on time. Very good service!
As my reason to stay was the proximity to the airport, the hotel exceeded my expectations as the room was small but comfy, they have a restaurant for dinner and breakfast attached to the hotel and in minutes I could get a taxi to the airport. Great value for money.
The front desk service was good, and the room size was also decent. The room was relatively clean, and they provided water, coffee, and milk. Overall, it was a pretty good experience.
Hotel near Dublin City Center,Dublin100% of visitors choose this area
PPazhoujingjingzi2025.06.18
Facilities: The hotel definitely shows its age, which is understandable after so many years in operation, but it's incredibly well-maintained.
Cleanliness: Very clean.
Environment: Very clean.
Service: The female staff member who checked me in appeared to be of Indian descent, and I had a little difficulty understanding her accent.
I would definitely choose this hotel again. The city rail station is right next door, making it extremely convenient for getting around!
The room space is still relatively good, comfortable, that is, check in at 3 pm, check out at 11 am, this time is a bit inconvenient, the price is not cheap.
The room was very spacious and near the airport. This hotel is a local Irish chain and quite nice, albeit pricey, but Irish hotels are generally expensive. There's no commercial area around, but there's a small supermarket and restaurants across from the gas station. There's a free shuttle bus to and from the airport, which is very convenient. Overall, I felt pretty good.
Great
65 reviews
9.0/10
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9,2/10
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GGuest UserWe had an overall great experience at this hotel. It is in a quieter area of Dublin but there is plenty to see and do just a short walk away including Trinity College, the National Museum of Ireland galleries and within 15 minute walk of most major attractions. They also had good connections to the airport using the Dublin Express Bus that had quite a few stops nearby. There are some very good restaurants a short walk away from this hotel and the Leap Card can get you pretty good public transportation around the city.
The hotel has studio style kitchenette apartments. We were surprised with how well equipped the little kitchens were which included multiple cooking utensils and pots. They had a Nespresso machine, kettle, toaster, mini fridge (stocked with some milk), microwave/oven and a mini dishwasher. Dishwasher tablets, dish soap, sugar, salt, pepper and a few other things were conveniently included. We made ourselves breakfast each day we were here which was easy to do because there is a Tesco Express and possibly the best bakery in Dublin just around the corner with Bread 41.
The room was pretty good with plenty of outlets and even though it was a bit small there was enough space for our two large suitcases and bags. They have a small seating area with a table, a large flat screen TV, good WiFi and good lighting. The bathroom was pretty good too but we weren't a fan of the partition because it does not cover the full shower area and it was easy for water to get out of the shower. They have an all in one body wash too. The room was mostly quiet but we were there on New Year's Eve and there was one lady who had a very loud complaint in the hallway around 3 in the morning for around 15 minutes.
The staff are very kind and helpful. They had no room left in their luggage storage when we arrived so they allowed us early check in which is usually 20 Euros. They have a WhatsApp ”AI” chat that you can request service through and we used it for extra towels that came up pretty quickly.
The hotel has some amenities including a small restaurant/bar that has some food and coffee and paid laundry machines. Breakfast here costs 15 euros if you pre-book but if you want it the morning of it is 17 Euros. The one thing we found tricky about the hotel is that we had to use the elevator to go up and down even though we were on the first floor because all the stairwells are locked up for safety/fire protocol.
Overall, a good stay for our first time in Dublin and we would consider staying here again or recommending to friends and family with similar interests to ours.
GGuest UserThe chapel experience was quite nice, but there is only one shared toilet for more than 20 people, the same for man and women. Dim lights make the room quite private, we didn't see anyone, however beds are very close to each other so you can hear people snore and your bed shakes if someone staying in the pod next to you climbs on the bed. Moreover, as it's dark in the room, people obviously make more noise walking and getting ready in the morning.
The top pod is much smaller than the bottom one as it needs to fit the chapels ceiling. The toilets were clean but very busy, the free breakfast is nice and the staff is friendly.
TTeacherTravelTimesI decided to ditch staying in the city centre based on my below par experiences there on my last trip. When looking on Trip.com, Fitzpatrick Castle Hotel in Dalkey was the same price as several dorm rooms in the city centre when I looked.
Getting there from Dublin Airport was relatively straightforward. I took and Aircoach from the airport to Dalkey/Ulverton Road and then walked for about 15 minutes. Up to the hotel entrance.
The hotel is fairly old fashioned but personally I found it very charming. The staff were well-trained in the art of hospitality, the rooms were clean, locals were in and out of the bar, restaurant and leisure centre.
Furthermore, the room was spacious with tea and coffee making facilities. The tv had a nice range of channels and the bathroom had a working shower and an abundance of towels. One thing missing was a toothbrush, toothpaste and shaving kit. I was told that you can get slippers on request as well.
Get the breakfast. It’s €16 and it’s a buffet style with a delicious selection of hot and cold food. There’s rashers, sausages, hash browns, pancakes, the works. I wish I could’ve eaten more! I loved that they had a wide range of ages working there as well. One of the staff tripped when she went to ask if everything was ok and she said ‘I’m fine, I’m falling for you!’ It was then that I knew that I was home.
The leisure centre is one of the best I’ve come across in a while. I’ve stayed in so many places where it’s literally an empty room with a few bits of old equipment but they had loads of weights, treadmills, bikes, etc. They do classes and physiotherapy as well. The pool and jacuzzi were also excellent. Plenty of ages in both as well but it wasnt overcrowded so you’ll get a few lengths in if you want.
Lastly, make sure to go for a walk about Dalkey and the surrounding areas. I spent the morning walking down to the Vico Baths, the Forty Foot (both swimming locations) and passed through Dalkey Village. Plenty of people will be out with their family and friends whether it be for a walk, bike ride, swim or a coffee and a chat. Ditch Dublin City and say yes to Dalkey!
GGuest UserCannot recommend this hotel enough. The staff were available around the clock to cater to our every need and made this such a special trip. Thank you so much
GGuest UserThe Bonnington is usually my go to hotel in dublin, however the stay before this and now this stay has made me look for somewhere else in future. The staff as always were exceptional, however our room was incorrectly rang my reception at 5am, (and on a previous stay we were awoken in the middle of the night by a false fire alarm, so a full nights sleep is not a guarantee).
What was the most frustrating is the general disrepair of the hotel. The rooms are fairly small so for the higher price point you are really paying for the facilities. The smaller issues like furniture being old and leather chairs peeling and flaking were not a big problem, just a mild annoyance. However the bath/shower leaking everywhere when used from the base of the tub and leaving the floor soaking wet, the steam room being out of order and us not being informed of this when or even after booking, and the crowdedness and of the pool and other facilities because of non hotel users with memberships to the leisure clubs taking up the whole hot tub and sauna at once in personal groups was frustrating.
The room was also extremely hot, and the AC very very loud while not actually doing much to cool the room. There was nothing particularly stay ruining about it however if you’re paying over 200 euro for one night somewhere you would expect things to be at least average.
The main redemption was the friendliness and kindness of the staff.
GGuest UserVery near to airport. Choose this hotel because of the early shuttle service which gives me ease of mind. The hotel staff immediately arranged a taxi for us free on the house when the shuttle bus did not arrive on time. Very good service!
JJunI recently stayed at the Hotel Riu Plaza The Gresham Dublin and found its location on O'Connell Street to be exceptionally convenient for exploring Dublin's main attractions. The room was clean and featured a mini-fridge, which was useful for keeping drinks cool.
However, the breakfast experience was underwhelming. The selection lacked variety, and the quality didn't meet expectations. Additionally, the lobby area felt cramped during peak times, making it less inviting for relaxation.
While the hotel's central location is a significant advantage, improvements in breakfast offerings and lobby comfort would enhance the overall guest experience.
GGuest UserMy husband and I had been planning this trip to Dublin for quite some time. And when we found this beautiful boutique hotel online, we were so excited. As soon as we arrived And checked in, there was a lot going on in the lobby area, so it was a little overwhelming. We saw a lady at the desk, but we weren’t sure that she actually worked there because she didn’t greet us. Didn’t even look our way. It seemed like she had a general disinterest or disdain for us being there. I asked, “Is this the front desk to the hotel?” To which she responded in a monotone voice, “Yes.” I was shocked that this was the first impression of the hotel that we were getting. What made it worse was that my husband was told that we needed to put a card on hold and he proceeded to tap his card thinking that it was like all the other places we had been to in Ireland. But it didn’t work. Several times he tapped it and it showed nothing. He asked the lady, “does your tap work? Do you have tap?” To which she replied a curt, “no.” Mind you, she was standing there the entire time and could see the entire situation. This interaction was such a bummer, and this made our short trip to Dublin feel a little sour.
To be honest, not all of the stuff was like that morning. We woke up to get a coffee downstairs, and the gentleman that works at the coffee bar was very warm. A young Spanish speaking man. He was absolutely amazing; patient and willing to answer any questions About the items on the menu And the different pastries available.
Overall, the hotel was a mixed bag. It had a very chic vibe but outside of that lovely gentleman, their customer service can definitely improve!
CColin CraigThe hotel is beautiful and steeped in history. Breakfast was very nice and location is convenient for the airport. My only issue was we stayed in room 003 and in the morning about 4am delivery trucks starting driving back and forth down the side alley which actually woke us up as the window was open. One of the trucks even decided to back up down the alley with a constant beep beep beep which was really annoying. I'm not sure why he just didn't turn around but clearly he chose not to. The other small issue was the shower took forever to drain but this is an easy fix which the hotel said they would look after. Other than that, the stay was wonderful.
TT___HNo one reply my in-app message so I have to call. And it’s weird that the receptionist is not clear about my Gold membership benefits such as late checkout and free breakfast but what I find the most disrespectful is that the receptionist has to ask the duty manager for my requests yet the manager was just chatting with other staff and she never smile at me whenever I pass by and look at her. I’d love to stay again but the reception should be trained properly again.
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