Good price with a nice view. View of the bridge during the day is breathtaking. The new wing’s rooms are a lot nicer. Not much service. No one helps you with luggage when you arrive. And staff don’t look too helpful or happy. The hotel is near outlet and easy drive to Kobe city centre. Breakfast is good with a lot of bread variety. You need to bring your room towel to public bath. For this price I wouldn’t mind staying there again.
The hotel's location is absolutely fantastic, right in Sannomiya. It's just a short walk to Sannomiya Station, the airport bus, and Daimaru department store. Directly across from the hotel is a 24-hour Don Quijote, spanning four floors – I always end up buying so much there! They also offer late-night snacks. While the room isn't huge, the separate wet and dry areas in the bathroom are a rare and welcome feature for a Japanese hotel.
This is a great family-friendly hotel, featuring both indoor and outdoor playgrounds that are perfect for kids. The breakfast is good and offers a satisfying start to the day.
The hotel is conveniently located right next to Meriken Park, making it ideal for a relaxing stroll or sightseeing. It also provides a shuttle service to and from Sannomiya. Do note that the pick-up and drop-off points are at different locations, and the shuttle bus departs punctually.
The room is spacious, which adds to the overall comfort of the stay.
Overall, a wonderful place. We highly recommend it. It was a wonderful walk from the station to the hotel, and we were greeted with the utmost courtesy, explained everything, and shown around. We were shown to our room and given instructions. We booked a traditional room with futons, and the view from the window was simply stunning. The onsen includes two hot springs, a comfortable changing area with massage chairs, a sauna, and a cold plunge pool. They give free passes to seven public baths in the village. There's a shuttle that takes you to various walking spots. The prices are reasonable. The breakfast buffet was wonderful. We were very satisfied and would love to come back!
Hotel near Awaji Island,Sumoto6.1% of visitors choose this area
BBeeeee2222026.02.06
The hot water was a little lukewarm, and even with the air conditioner turned up, the room was still a bit cold...
However, the room was spacious, and the breakfast salad dressing was delicious. The entire building was also incredibly clean!
The room was clean overall and service was quite good. But my stay at the hotel ended on a low note. On my check-out day I decided to have breakfast at the hotel restaurant on the 2nd floor. The menu included a ”Continental Breakfast” (at 2000 yen), for which I could choose between toast/croissant/danish, different juices, and coffee or tea. I assumed that the above choices are breakfast items with options, and expected a normal ”Continental Breakfast” which usually includes an egg, bacon/sausage/ham, and some potato fries etc. It turns out that this continental breakfast includes *only* 3 pieces of toasted bread (they later gave me 2 additional pieces because the original 3 were too burned), along with juice and coffee, charging me 2000 yen just for these. I felt this is a rip-off even for a hotel breakfast, and misleading.
From Osaka Uehommachi, go directly to Uozaki (Google Maps says ”no transfer” means you get off and change to the next bus at the same platform), then transfer to the Rokko Express (which offers a wonderful view and a unique experience). Get off at Island Center Station three stops later, and the hotel is right at the East Exit of the overpass. Bus No. 23 is located on the first floor of the hotel, reaching Kobe Mita in the city center in about 20 minutes. The stop is right in front of the Hankyu Department Store. There are also buses to Shin-Kobe, but they run less frequently. The bus to Kobe Airport is also on the first floor. Reservations can be made at the front desk, and there's a self-service ticket machine at the entrance. The earliest bus leaves at 6:23 AM, and the trip takes just over an hour.
There's a FamilyMart convenience store next to the hotel. We booked a terrace room, which had a large outdoor terrace. The hotel's Hama Onsen is open until midnight and features several large and small pools, including an outdoor area. It's a great place to soak after strolling through the streets.
The “sea view” was very disappointing and honestly not what I expected at all when booking this room.
What made the experience worse was the pricing issue. After my booking became non-refundable, the hotel price dropped by around 30%, which was shocking. I’ve never had this happen before. The explanation that the lower price was a different non-refundable rate doesn’t fully justify such a big drop. On top of that, trip.com customer service only gave me an update after I followed up four times, which was frustrating.
Check-in was also a poor experience. We arrived around 9pm with a child, and there was no staff at the ground floor to help with luggage at all, even though the reception is on the 17th floor. After check-in, there was again no assistance with luggage, which was very inconvenient when travelling with a child. Despite my booking clearly stating one adult and one child, there were no kids’ amenities provided, not even a child’s toothbrush.
The light in the middle of the room was broken, the wires were exposed and the light bulbs were removed. It was very dark at night, and there was a Bible in the drawer. The whole hotel has a very old atmosphere and European interiors. I felt like it was a hotel from an American horror movie. Hahaha, I was a little scared alone, but overall it was just like that, ordinary. I saw a swimming pool and a gym, but I only stayed for one night and didn't go there. The buffet downstairs was quite delicious, although I didn't see the menu clearly and was put on a pedestal.
Hotel near Awaji Island,Awaji City6.1% of visitors choose this area
GGuest User2025.10.31
Probably my favourite hotel room in all my Japan trips. The room was really spacious, had a great balcony, fantastic view, the shower, bathtub and dressing area was big. Because of the hotel's location being right next to Yumebutai (or actually part of it), it is a destination in itself. We spent a morning just exploring Yumebutai and it was nice and chill. We took a cab after Demon Slayer night walk at Nijigen no Mori to the hotel (was just too tired to figure out the bus), it cost us about 2000yen for a 7-10 mins ride? the hotel is one of the main stops for bus route and we were able to take a direct bus back to Kobe Sannomiya the next day. Highly recommended!
Great
243 reviews
9.2/10
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9.3/10
Great
Excellent location, 3 minutes from the metro station. A landmark, a temple, is located 5 minutes away. The room was on the 11th floor with a stunning view! Spacious room, comfortable bathroom. The staff helped us solve our problem at the entrance in a short time, for which we are especially grateful. I recommend staying here.
A perfect site to eat, drink, play golf and shop in Kobe. It’s close to everything and the views of the Kobe Port are just magnificent. Most important, the hotel is well managed, the rooms are spacious and the breakfast is so richly prepared that you wouldn’t be bored even staying there for one week! Will go back.
This hotel is next to the ropeway to herb garden. There is a supermarket , train station and ¥100 shop within the same building. There is a 7-11 just outside (level 1). Parking is available at 8th floor for hotel guest chargeable at ¥1500 per night. Breakfast is fantastic - their curry , omelette and smoothie are their specialty. Highly recommend to stay at this hotel .
Hands down best stay so far during my 15 days in Japan and the service is really immaculate. I've been to Japan on several solo trips and this is easily one of the most memorable hotels. The staff are really nice and the hotel room view is incredible. The room they upgraded me to speaks for itself, beautiful bathroom and really good amenities. Although the hotel is situated off the mainland, there is a portliner rail service and also a complementary shuttle service to two of the main stations in Kobe city area. Really value for money.
We had a great 1 night stay at this hotel! This was a wonderful experience! Although we only spent 1 night here, as this was meant to be an overnight stop between cities in our travel road trip, this left such a good impression on us, that we would like to come back to Akashi just to stay in this hotel again. The architecture and the hotel design is very cool, 50's kind of vibe, but it's new of course. The hotel has a club lounge where we could unwind after the drive with complimentary snacks and drinks, including alcohol, and all was free and unlimited. The room was super spacious and designed nicely, with a huge hot tube jacuzzi, and since we took the ocean view room, the view overlooking the ocean and bridge was just breath-taking 👌 The breakfast was just right, and they totally accommodated my meal requests and accomplished to have a very good result... 5 stars here and I would totally want to come back!
We had a wonderful stay at Kobe Meriken Park Oriental Hotel. The harbor view from our room was beautiful, especially in the morning, and the high-floor arrangement made it even better. The room was clean, comfortable, and well maintained. Staff were professional and attentive, and they kindly prepared baby amenities such as a crib and bathtub, which was greatly appreciated. Breakfast was enjoyable with a good variety and a relaxed atmosphere. The location is excellent for walking around the harbor area and enjoying Kobe’s scenery. Overall, a very pleasant and reliable hotel experience that we would gladly recommend.
The hotel is located in a quiet and safe area. The breakfast selection is good and I liked the good coffee and it was a bonus as they provided paper cup so you can consume your coffee in the comfort of your room. Will recommend friends to stay in this nice and clean hotel.
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