GGuest UserI booked the Aurora Hotel for my last night in Iceland because I had an early flight the next day. It's super convenient, just a five-minute walk from the airport. The room size was decent; I booked a double and it was very comfortable for one person. Returning the rental car was also a breeze, as the drop-off point is about a five-minute walk from the hotel. The only downside is that there are no supermarkets or restaurants nearby. I ended up buying pizza and drinks from the small supermarket inside the airport for dinner. Breakfast was fine, with some vegetables and fruit – enough to fill you up. Overall, its proximity to the airport is the main selling point, making it perfect for anyone with an early flight.
MM231794****I booked this hotel because it's convenient for catching flights; the front desk can help me book a taxi to the airport. However, I booked a bed in a dormitory, which means I have to get up at 4 AM to catch my flight, but my roommates will be arriving around midnight. If you mind that, it's better to book a private room.
GGuest UserExtremely satisfied, especially the terrace hot spring water which was very warm, and you could even see the aurora borealis while looking up. A very cost-effective stay, thumbs up to the hotel, absolutely wonderful!
GGuest UserFriends, please steer clear of this place! As a Courtyard by Marriott, an international chain under Marriott, they have issues with unauthorized and duplicate charges.
My prepaid booking already included the city tax, yet they insisted I pay it again upon arrival, which means I was double-charged. I only discovered this when I asked Trip.com to investigate other deductions after I returned home.
This hotel also charged me in the middle of the night while I was sleeping. I found out when I reviewed my credit card statement after getting back. When Trip.com followed up, the hotel claimed I used paid Wi-Fi. That's ridiculous! I used the free in-room Wi-Fi, which is explicitly stated on Marriott's official website and as a member-exclusive service. I have no idea what 'paid Wi-Fi' they're referring to. Furthermore, after I checked out, this additional charge was never presented to me at the front desk nor sent via email; they just quietly deducted the money. It's outrageous. When I checked in, I asked if my Marriott Bonvoy number could be linked, and they confirmed it could. However, when Trip.com showed me the bill, it clearly showed that my account wasn't linked. It's an absolute mess.
The room facilities and cleanliness were decent. But the service? It's so bad, it warrants a formal complaint.
GGuest UserA lovely hotel, conveniently situated near keflavik airport..Stunning Deco, rooms were immaculate, and the spar facilities are second to none..We never used it as there was an extra cost.. Shame there was no view of the harbour. However, the sky from our room was spectacular..
Glitch on the system would not let me attach photos.
JJaneLo007Facilities: Pretty good, basic necessities are all provided, bring your own toothbrush and toothpaste.
Hygiene: good, clean.
Environment: Very good. Although the bathroom is shared, it is generally clean and the space is large. The hotel is very close to the airport, within ten minutes' drive.
Service: The staff has a good attitude. They arrived late at night and informed us in advance how to check in by themselves.
JJJKFCAs the first stop hotel in Iceland 🇮🇸, the overall feeling is good.
Because 8/4 Check in at 8 o'clock in the morning, the front desk almost didn't let check in, because I had to check out at 11 o'clock. . →8/3 Arrived in Iceland in the morning. After that, please: have breakfast and return something.
The front desk is finally OK ... service desk service, room cleanliness, lighting, basic facilities are good, like one 👍
MMelihClean but very small room. Window was rusted and could not be fully closed. Would be nice to have a few more shelves/racks. Excellent early breakfast for early flights.
JJP90We booked the motel for our last night in Iceland to be as close as possible to the airport. You need only 20 minutes to Keflavik. The room has everything you need for a night and it was very clean.
The telephone contact to the check-in time arrangement was very friendly and uncomplicated. Also the self-check-in and check-out was easy and easy.
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