A wonderful hotel, although not new, the ocean is visible from all over the territory and rooms) delicious breakfasts and smiling staff! The room had everything you needed. We saw a cockroach in the room once, but this is normal for such a country and climate... it was certainly not pleasant and it’s good that we already went on an excursion 😄
As an experienced business and leisure traveller, I was very disappointed with this hotel, which is definitely not five star. The rooms are shabby and very few of the staff are properly trained or can understand English. We booked a Delux and were given a damp dark room in the basement with a caterpillar in the shower. We insisted on changing rooms but the only available room was a suite (a nice spacious room with private pool) which cost us an additional $100. The buffet was ok, with some good Indian options, but not outstanding or very extensive. Front desk staff were generally unfriendly and did not make us feel welcome. I do not recommend staying here unless you can get a huge discount and are happy with a mediocre hotel.
A good hotel on the beach. Pros: polite staff, welcome drink upon check-in, no insects or geckos on the premises; very strong air conditioning in the room. Cons: constant interruptions with Wi-Fi, impossible to watch a movie; several times our room was simply not cleaned, we had to go to the reception every day and ask for cleaning; tax of almost 30% in the bar and restaurant; hot water in the shower is intermittent.
A very comfortable trip, must go to the beach! The beachfront hotel is really the highlight of the trip. Because it is an environmentally friendly hotel, remember to ask for disposable utensils such as toothbrushes from the front desk in advance.
Facilities: Old hotel, old facilities, but well maintained.
Hygiene: Very good.
Environment: Perfect.
Service: As soon as you enter the lobby, there is an interesting welcome gift, which is the container in the picture below. The spices are mixed with rock sugar and taste very strange. The waiters are very patient.
Needless to say jetwing, Lanka's high-end resort hotel brand. Although this is a franchise store and not a direct store, it uses its management team and its products. Small details need to be strengthened. A lot of food is shipped from the lighthouse hotel next to it, so the service time is relatively long, there is no bathtub, and the water output is slightly smaller. The manager is very enthusiastic and the service is in place. The other waiters are less experienced in internships and have poor English communication skills. Overall it is good, the environment has nothing to say, the quiet and private is generally satisfactory.
The hotel is not bad, I think the price is too high, but overall we were happy with our stay here. The room is large, the balcony is huge with a view of the ocean, on the balcony there is a wonderful large sofa and chairs, it is comfortable (we were in a corner, so it was quiet). Cleaning every day, it was strange that slippers, toothbrushes were not provided or not at all, maybe you need to ask for everything, but I think that upon check-in everything should be provided immediately, and then upon request (but now this practice is everywhere in hotels). Well, the fact that the turtles are right on our beach is a plus, when tour groups leave, you can calmly enjoy communicating with them.
The experience of this hotel is average. First of all, the hygiene of the room is average. The bathroom has a bit of smell. Secondly, the towels don't look very clean. I was woken up by mosquito bites in the middle of the night and saw dozens of mosquito bites on my feet. It's really unbearable. I haven't had such a bad experience in so many days. However, the location of the hotel is good. It is in Coco Bay and faces the beach. The breakfast is not a buffet, but a meal ordering form. I didn't expect that the taste is good, because the bread and waffles are baked on the ordering basis, which is particularly fragrant.
Fascinating scenery. Every corner of the hotel is a beautiful landscape. The hotel's service staff is professional and kind. They will patiently answer your questions. Any problems during check-in will be solved immediately and you will be given feedback. The hotel has a private beach, which is clean and beautiful. The private swimming pool is clean and beautiful. It can be said to be the ceiling of travel.
The hotel facilities are good, and the washbasin in the bathroom is relatively high. There is a separate children's swimming pool, which is relatively dirty. Other pools with a depth of 1.05m can be used. The dining time and check-out time of Ctrip are different from the actual hotel, and the hotel shall prevail. When checking in, the front desk asked for an all-inclusive wristband, but it was not given to us. Later, we downloaded an app of the hotel and learned that only with this wristband can we enjoy the hotel services.
Very Good
53 reviews
8.8/10
Price from
NZD 289
per night
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8.0/10
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GGuest UserThere is a problem with the light in the room. After closing, it will flash for half a minute. It has not been repaired. I was awakened at night.
GGuest UserA great hotel, location is very convenient. Near fish and fruit markets, bus station, currency exchange, supermarkets, wineshops and most importantly to the clean Hickey beach 4 minutes walk. The staff at the hotel handled their top-level tasks. I haven't seen the room clean so long. Bed-white. I was in the room with sea view ... a huge balcony with a dryer with a table and chairs. Water is always hot. Teapot, refrigerator, adapter, fan is all in the room. The most important is a common, clean kitchen - where there is microwave, baking, stove. And all in perfect cleanness. Thank you the huge host of the hotel Rajesh - met and held as a dear guest! The advice from the soul, as it is checked on itself)))
GGuest UserEnvironment: The hotel has its own beach, which is very convenient for walking and clean
Room: Average, I was given a room on the third floor with a view of the golf course. Although it is a bit far to go downstairs to the beach, it is not humid
Service: I asked for water twice at 9 o'clock in the evening, and they promised very well, but they didn't deliver it. The room service is average. It was my mother's birthday, so I booked a cake when I checked in. When we had dinner in the evening, the chef and waiter brought the cake and sang to celebrate for my mother, which was very thoughtful.
Golf: I decided to play golf on a whim. The playing and tips were very cheap, but renting balls and buying gloves and balls was very expensive!!! It's outrageous. If you want to play golf, at least bring your own gloves and balls. Don't come here to buy expensive ones that make you want to cry. The golf course is well maintained, and the caddies are generally professional but full of emotions.
BBENABOU MOHAMMED AMINEIt was great but a bit pricey. There isn’t much around the area as there’s in Weligama or Merissa but it was worth it for a last night of lazing out before flying out.
CClair SheehanJaga Bay Resort was fantastic! I arrived in town and the place I had booked did not have my booking and Jaga Bay came to the rescue.
This is a family run local business. Jaga the owner supports local children with their education through his own personal donations and those of past guests. I was being a sticky beak one morning as a crowd of women and children were having a little ceremony and thanking Jaga. He explained to me that since the tsunami the hotel and past guests supported orphaned children to finish their schooling. There are only two children left so now they support local children in need. This warmed my heart so much as I saw such genuine support and appreciation with everyone there.
I was in Weligama before a friend's wedding and was in desperate need for an under garment for my Sari. Jaga's wife and main office lady went above and beyond for me on new years eve...I managed to find an awesome tailor, personalised tuktuk driver's and first class service...and the best breakfast view!
I will always come back here.
Thank-you so much!
JjainRajatExcellent location. Quite nearby to mirissa harbour and weligama. Liked the property. They arranged a candle lit dinner setting nearby beach as it was my honeymoon on request for no additional charges.
Liked the beach, the swimming facilities and the buffet for dinner as well as breakfast.
Arranged breakfast box as i had to go on whale watching and would have missed my breakfast.
Very nice staff.
Only thing they can improve is a bit quick on service as we had to call multiple times for getting our room cleaned.
HHUANThe hotel is very close to the Marriott. It can be seen from the beach. The service staff are very friendly (the front desk person with fat eyes and round eyes is super nice). This place has a lot of surfers from all over the world! Great! The breakfast is rich and delicious
NNizhaobudaowoEnvironment: Beautiful environment, facing the swimming pool and the beach. The sand on the beach is very fine, so you can go without shoes without worrying about the pain.
Service: The cleaning staff is very enthusiastic. Every morning when I come back from playing, there are many fresh flowers on the bed and elephants and dogs made of towels, etc., which makes me feel relaxed immediately!
AAngelinaChengThe hotel facilities are good, and the washbasin in the bathroom is relatively high. There is a separate children's swimming pool, which is relatively dirty. Other pools with a depth of 1.05m can be used. The dining time and check-out time of Ctrip are different from the actual hotel, and the hotel shall prevail. When checking in, the front desk asked for an all-inclusive wristband, but it was not given to us. Later, we downloaded an app of the hotel and learned that only with this wristband can we enjoy the hotel services.
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