Overall, our stay was okay and quite comfortable. The bed was clean and we had no issues sleeping. The hotel itself is nice and looks good, but the furniture seems a bit old, which might be why there was some dust and a slight smell in the room (nothing too strong).
In terms of cleanliness, the room could use more frequent cleaning. There was dust on the bedside table, phone, curtains, cabinet, and the table in the room. When placing food on the table, ants appeared quite quickly, so the table needs to be wiped more regularly.
As for the toilet, it was generally clean, but some extra cleaning would be appreciated, especially in certain areas that were slightly dirty. If there are any damaged parts, it might be good to replace or repair them.
Overall, the experience was still okay, but improving cleanliness and maintenance would make the stay much better.
the good thing,hotel is center of Kota Bahru.bed is comfortable.aircond is good.lift working good and not crowded when we there.there is a gym also.
restaurant is just side of hotel,food no issue at all.there is convenience shop in the hotel.near hotel also Ghibli Coffee,nice for hang out.
the minus,no water bottle inside the room.if extra pillow will be much better.
oveall,we stayed multiple times at this hotel and never regret to repeat again.
I always enjoy staying at this hotel. Every time I'm in Bharn City, I stay here. It's comfortable. I arrived early and was allowed to check into my room as early as 11 AM free of charge, as a room was available. Thanks, Ibis Styles KB.
Stayed at H Elite Hotel for 2 nights. Overall, the experience was good.The breakfast offered a good variety of choices and was enjoyable. The room was spacious and comfortable, and the parking area was convenient and sufficient.
However, the bed and mattress could be improved. The bed made loud spring noises even when just sitting on it, which suggests that the mattress and bed frame may be quite old and need replacement.
Overall, it was a pleasant stay, and upgrading the bed and mattress would greatly enhance guest comfort.
The lobby was beautiful, but the room was old and full of ants.
It's probably very difficult to find a 5-star hotel in Kota Bharu, so I would recommend staying here overall. I sincerely hope that the Kelantan government and the King will provide some kind of financial support for the hotel's repairs to revitalize the state. I also hope that this will lead to more good job opportunities for young people in Kota Bharu.
Water pressure is super low. Take years to shower. Is super noisy the water pump.
The hair dryer is using other type of socket I can’t use at all. No tooth brush or coffee n tea. Overall very clean but location is far away and isolated .
We stayed here over the public holiday break—yes, it was a bit crowded, but that’s understandable. The resort is really close to Pantai Bisikan Bayu, and we enjoyed a nice walk around the area. The pool was a big hit with my niece and nephew—it’s huge, with lots of seating around it. Pool opens at 9am; would’ve loved if it opened a little earlier.
It took me a while to find the shower by the pool, so having a few more or clearer signs would be helpful. In our room, the sink was clogged and the fan wasn’t working—maybe the maintenance team could do regular rounds to check. I may book direct to resort next time as it is cheaper to direct booking. Found out after I had to add another room.
Anyway, we had a good time!
My effort to change the check-in date from 25.12.2025 to the date of 26.12.2025 was not approved by the hotel owner even though I applied for a change 2 weeks before the date allowed UTK to get free cencelation.
I call the hotel keeper.
Hotel minta call Trip Com
I called help desk Trip.Com.... they said they can help if the hotel agrees.
I called again the hotel keeper ... they understand that they didn't accept what the call from Trip.Com .
I still check in 26.12.2026
3H2M
Always be my choice for staying in Kota Bharu… Good location as walking distance to Pasar Malam Wakaf Che Yah… Foods are everywhere and the price is affordable… Many restaurants you could choose… For the hotel itself, the breakfast is amazing !! So yummy and variety of foods served… Highly recommended !
Very Good
350 reviews
8.0/10
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AAlqoosirah ThorfinaStay here for one night is a great experiences especially for family with kids.
Me with family got a good time stayed here and definitely will repeat again.
Kids having fun played at the swimming pool Level 6.
Only at night time, not much lamp at the swimming pool side.
Family with more than one car, need to pay extra, or you can pay 20myr for one day at the basement parking.
Overall, all is good.
AAnonymous UserOverall, our stay was okay and quite comfortable. The bed was clean and we had no issues sleeping. The hotel itself is nice and looks good, but the furniture seems a bit old, which might be why there was some dust and a slight smell in the room (nothing too strong).
In terms of cleanliness, the room could use more frequent cleaning. There was dust on the bedside table, phone, curtains, cabinet, and the table in the room. When placing food on the table, ants appeared quite quickly, so the table needs to be wiped more regularly.
As for the toilet, it was generally clean, but some extra cleaning would be appreciated, especially in certain areas that were slightly dirty. If there are any damaged parts, it might be good to replace or repair them.
Overall, the experience was still okay, but improving cleanliness and maintenance would make the stay much better.
AAisah ShaharudinStayed at H Elite Hotel for 2 nights. Overall, the experience was good.The breakfast offered a good variety of choices and was enjoyable. The room was spacious and comfortable, and the parking area was convenient and sufficient.
However, the bed and mattress could be improved. The bed made loud spring noises even when just sitting on it, which suggests that the mattress and bed frame may be quite old and need replacement.
Overall, it was a pleasant stay, and upgrading the bed and mattress would greatly enhance guest comfort.
WWayhidah UsopI always enjoy staying at this hotel. Every time I'm in Bharn City, I stay here. It's comfortable. I arrived early and was allowed to check into my room as early as 11 AM free of charge, as a room was available. Thanks, Ibis Styles KB.
AAnonymous UserThe lobby was beautiful, but the room was old and full of ants.
It's probably very difficult to find a 5-star hotel in Kota Bharu, so I would recommend staying here overall. I sincerely hope that the Kelantan government and the King will provide some kind of financial support for the hotel's repairs to revitalize the state. I also hope that this will lead to more good job opportunities for young people in Kota Bharu.
AAndhy PutraAlways be my choice for staying in Kota Bharu… Good location as walking distance to Pasar Malam Wakaf Che Yah… Foods are everywhere and the price is affordable… Many restaurants you could choose… For the hotel itself, the breakfast is amazing !! So yummy and variety of foods served… Highly recommended !
GGuest UserWe stayed here over the public holiday break—yes, it was a bit crowded, but that’s understandable. The resort is really close to Pantai Bisikan Bayu, and we enjoyed a nice walk around the area. The pool was a big hit with my niece and nephew—it’s huge, with lots of seating around it. Pool opens at 9am; would’ve loved if it opened a little earlier.
It took me a while to find the shower by the pool, so having a few more or clearer signs would be helpful. In our room, the sink was clogged and the fan wasn’t working—maybe the maintenance team could do regular rounds to check. I may book direct to resort next time as it is cheaper to direct booking. Found out after I had to add another room.
Anyway, we had a good time!
Nnuradzlin gzleriver and city view, easy access to all locations. the building is attached with ibis hotel. clean and cozy but only the shower should be repaired. clear instructions from the host. overall nice place to stay 👍🏻 very recommended
CCR_Limthe room is not clean enough and kettle is spoil , but luckily the host buy a new one to replace, master bedroom shower water is too small, common toilet is just nice
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