The Room very clean and tidy. The breakfast has many choices, I love it. The parking is a bit confusing but their staff very friendly and helpful also the security. The hotel is nearby shopping complex. Love to stay in this hotel. Will definitely comeback again.
Rating: ★★★★☆
Stayed at Wyndham Acmar Klang, overall a pleasant experience. The room was clean and comfortable, though the towels were a bit old and could use an upgrade. That said, it’s still the best hotel in the Klang area in terms of service, facilities, and location. Would definitely stay again.
Dear Armanda Management,
I hope this message finds you well.
I am a frequent guest of your hotel and have stayed with you nearly ten times this year. I’ve always appreciated the comfortable rooms and excellent service, which is why I have continued to return.
However, during my most recent stay, I experienced a disappointing situation that was very different from what I’ve come to expect. Upon check-in, my parents discovered that there were no earplugs, toothbrushes, or a hairdryer in the room. They called the front desk twice, and both times were told that the items would be delivered shortly. Unfortunately, nothing was ever sent up.
As we have always been provided with these items during previous stays, we didn’t think to bring our own. My parents waited until midnight, but no one came, and they had to make do without the essentials.
The next day during check-out, my father mentioned this to the front desk. He was told that room service now requires guests to pick up such items themselves. While we understand this policy if it has changed, it should have been clearly communicated during the calls. Having my parents wait unnecessarily for hours was both inconvenient and frustrating.
Furthermore, the booking information clearly stated that toiletries and a hairdryer were provided, which created a reasonable expectation.
I hope you will take this feedback seriously and take steps to improve communication and consistency in service. I still value your hotel and hope that future stays will return to the high standard I have come to know.
Hotel near Klia/Sepang,Sepang100% of visitors choose this area
GGuest User2025.07.27
Luxury hotel next to the main terminal of Kuala Lumpur (KLIA T1). Excellent sound proofing, good shower, attentive staff. Actually stayed for 2 nights, as it was so convenient to get to the city center and back with the airport express train. Will definitely stay here again.
I would like to sincerely commend Mr. Sinan, Director of Operations, for his outstanding professionalism and hospitality during our recent stay.
There was an issue with our buffet reservation, and although the staff initially offered à la carte alternatives, they were limited to the Chinese or Japanese restaurants — which I had mentioned earlier we weren’t interested in. Despite that, the same options kept being proposed, and my family, including our children, had already been waiting for over 30 minutes.
Mr. Sinan personally stepped in, acknowledged the inconvenience, and took immediate action. He offered us a dining alternative at a different restaurant that had a wider variety of options — including pizza and other kid-friendly meals — which made the kids very happy. On top of that, he graciously provided us with complimentary room upgrades as a replacement for the missed buffet experience.
His attentiveness, swift problem-solving, and genuine care for our comfort turned a frustrating situation into a very positive and memorable experience. We truly appreciate the exceptional service and will definitely return for the outstanding hospitality.
Was a great stay! Hotel was very clean and well maintained, staff were extremely nice! Drove there so had a very brightly lit carpark, easy access to lobby. Just nothing much around Glenmarie area.
Will be back again!
I liked that the rooms were spacious and had a bathtub. It was also good that a breakfast buffet was included, even though it was not expensive.
However, although the hotel is basically clean, it is not recommended for those who are bothered by the oldness of the hotel itself, as it is noticeably dirty due to its age. Also, the breakfast buffet is not that good. We recommend the bread and the noodles, which are made on the spot.
Also, the location is not that great as it is a little far from the station, you have to go through dark streets and there are no convenience stores in the area.
But, the size of the rooms and the bathtub are very attractive.
Excellent value for money with clean facilities.
Location was quite okay, staff could be more attentive. Besides that,I like the breakfast a lot because they offer lots of food variety from the appetizers to the main dishes and dessert.
I will repeat my stay with this hotel again soon!
Its location is strategic, near to mosque and malls. Cleanliness is quite good, just got stain and dust on bedsheet which i dont prefer. Room spacious but the shampoo or liquid shower so limited with unpleasant smell. The wifi coverage also not so good and stable. But overall I am satisfied for a gathering with my high school sweethearts
Great Family Getaway with Relaxing Seaside Vibes
We had a wonderful short getaway with the family at this decent and well-maintained hotel. Each room comes with a balcony, allowing us to enjoy the beautiful sunrise and sunset, feel the refreshing sea breeze, and listen to the soothing sound of the waves—truly relaxing!
The infinity pool is small but offers a lovely view, perfect for unwinding. The seaside is clean, though not suitable for swimming, but our kids had a great time playing in the sand.
We didn’t face any issues with the buggy service—it was efficient and fast, even though others had mentioned delays in earlier reviews. Parking is located a bit far from the hotel, but there’s a 24/7 shuttle service that runs smoothly and made things very convenient.
A special highlight was the free fire show on Friday, Saturday, and Sunday nights at 8 PM. It lasts around 30 minutes and was a big hit with the kids!
The only area that could use improvement is the breakfast. The selection was limited, and food wasn’t replenished quickly during peak times. We hope to see better variety and service in the future.
Overall, it was a very enjoyable stay, and we’d be happy to return!
Very Good
384 reviews
8.2/10
Price from
€103
per night
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9.4/10
Amazing
HHenryHotel facilities are good, location is superb as there is linked road connecting Central Mall, however the hotel car park is a disaster. You could get a parking slot near to the hotel lobby lift if you come in before noon, otherwise you would need to park somewhere near to the mall parking and walk 10mins in the car park to the hotel lobby lift. This is by far the worst hotel car park I have experienced in Malaysia.
Kkatty Love TravelLove this Hotel so much except long when you come to check in. Bringing Kids enjoy all the facilities for example Water park adventure located at 5th floor and first floor wonderland explore for kids playing games and joining some activities but activities need more extra paid .
The room was comfortable and quite spacious, The gym room was perfect and the management person was very friendly. Sunway Hotel also provided a sauna room and locker for guests to enjoy.
Definitely will come back again if price can be more affordable 😄.
GGuest UserNear KLIA T2. 5 min walk from the terminal. The walkway to the hotel a bit seccluded, but the lights are bright even at 4am. First timers alone might be a bit nervous walking there at night. Clothing ironing facilities only one available for the whole hotel and located at the ground level, need to pass through restaurants. A bit uneasy to bring clothes down going through stares of people hanging around. The facilities are ok but the price a bit high for the quality.
TTengku IzanHighly recommended hotel. Please take note there are two Royale Chulan hotel. One is The Curve and the one we stayed was Damansara. Very near to each other.
We chose Damansara as we felt it was worth the money and it was only about 4 mins walk to the curve. In fact we were very impressed with such beautiful hotel at reasonable price.
The receptionists were all polite. Parking is convenient and it was RM4 per each entry.
SShikin AbdullahI will give 9/10 ratings. I love this resort, the service, the location, the cleanliness but 1 point deduct because i dont get what i requested. Its my family first time staying at resort so i request to get room with pool view but its a waste i only get stay with another building is our view.
YYuelingWent there for a spiritual retreat. Staff service is good, no complaints. The room is slightly old. The carpet seems to need some deep cleaning. The basin has poor water flow but the staff are not aware at all even after I stayed there a few days. I had to unclog the basin by removing a piece of tissue because I just can't stand it anymore. If you place the toilet cover down, staff would not open and clean it. So if it is dirty, you have to keep the cover lifted for them to realise it.
Not much amenities.. gym is very simple. There is also a pool. Location is just within 10min of Subang Airport, very convenient.
GGuest UserStayed here last weekend and had a pleasant experience. The room was clean and comfortable, staff were friendly and helpful. Great location with easy access to nearby attractions. Would definitely consider staying again.
EEvangeline.Was a great stay! Hotel was very clean and well maintained, staff were extremely nice! Drove there so had a very brightly lit carpark, easy access to lobby. Just nothing much around Glenmarie area.
Will be back again!
GGuest UserThe Room very clean and tidy. The breakfast has many choices, I love it. The parking is a bit confusing but their staff very friendly and helpful also the security. The hotel is nearby shopping complex. Love to stay in this hotel. Will definitely comeback again.
Bboon kheng limThis hotel is always my first choice when i fly here for business. Near to various kind of restaurants, pharmacies and marts. Friendly staff and clean room. Highly recommended for business travellers.
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