Posted on Dec 28, 2025
Guest User
Regarding the facilities, I need to pay by my own self for the car parking service. They are charging RM 24 per day and I am staying for 4 days 3 nights. Do you think how much I need to pay for the car parking which they never stated that visitors or customers need to paying by ourselves. I hope that in the future, please stated very clearly that we need to paying by ourselves without inform us.
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Price per night from:TRY 2,326
Posted on Aug 12, 2026|Family Room
Guest UserThis is my third trip to Kuala Lumpur, and my second stay at Traders. I chose it again based on the fantastic experience I had the first time, from the service to the location and the dining options. However, this time was a bit disappointing. The renovated bathroom had endless issues; the soap dish in the shower area became a stagnant water trap (and wasn't addressed during cleaning the next day). I even found an employee's business card in the bathtub, so I could only reassure myself that at least it gets cleaned daily. As a hotel under the Shangri-La Group, it really shouldn't be like this.
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Price per night from:TRY 4,014
Posted on Jul 15, 2026|Executive Pool Suite
RachelCyOverall, I had a pleasant stay and a good experience. The staff were all very polite, friendly, and helpful, which made us feel welcome throughout our stay.
The hotel itself is a little dated, and some areas could benefit from better maintenance. The tiles underneath the sink were cracked and looked as though they might come loose, which was a bit concerning. There were also some marks and stains around the sink area. They may simply be due to age or water stains, but they gave the bathroom a less clean appearance.
One thing that concerned me was the presence of Charlie ants (rove beetles). We noticed them outside the room, and there were also quite a few in the steam room. Although the hotel has placed notices to warn guests about them, they are extremely small and difficult to spot unless you look very carefully. Since contact with them can cause skin irritation, it was a little worrying.
Overall, the staff provided excellent service, and we enjoyed our stay. I hope the hotel can improve the maintenance of the facilities and continue taking measures to reduce the presence of Charlie ants, as these improvements would make the experience even better.
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Price per night from:TRY 3,234
Posted on Aug 5, 2026|Premier Courtyard, Guest Room, King, Poolside, Patio
Ayza DansAn absolutely wonderful stay! The room was spotless, comfortable, and the service from the entire team was top-notch. What made our stay extra special was the sweet surprise—a complimentary cake from the hotel for our wedding anniversary! It was such a thoughtful touch that truly made our celebration memorable. Thank you so much for the amazing hospitality. We’ll definitely be back! ❤️✨
Giving it an 8/10—a bit noisy due to construction in progress
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Price per night from:TRY 6,462
Posted on Aug 11, 2026|Deluxe King Room
JayliuLocation is very convenient as it is in the old town of George Town, can walk to many restaurants and a big supermarket in MAGA.
But the equipment and design of guest room are so terrible: ventilation in bathroom is removed, just left an empty, outside ”shell”...you can't get any air flow in its bathroom. And there is a connecting door between our room and the neighboring one, which resulted in very poor insulation. A south asian family was so noisy and aloud at a late night (kids' screaming, slamming the connecting door, etc.), so l have to knock out their door to let me be quite.
Another minor point is the cleaner forgot to replenish toilet paper for a day and disposable slippers for a day.
Anyway, the staff of Sunway Hotel are nice and friendly, esp. the security staff, who are very polite and helpful at loading/unloading luggage from taxi.
Hope they can update and refurnish their rooms completely.
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Price per night from:TRY 2,340
Posted on Aug 4, 2026|Premier Double Cyan
Roaming ForkkGreat location and friendly staff. Breakfast was simple with mee hoon goreng, nasi goreng, bubur, a salad station, an egg station, white bread and the usual drinks. The coffee wasn’t for us, but luckily Penang has plenty of good cafés nearby. The room was decent and had everything we needed. The only thing that let it down was the bathroom. There was a bad smell for all four nights, even after housekeeping, and the yellow grout and toilet stains made it feel a bit neglected. If the bathroom was fresher and better maintained, we’d happily stay here again.
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Price per night from:TRY 1,324
Posted on Aug 2, 2026|Superior Seaview Room
Lester T WongThe hotel's facilities are exceptional. On a clear day, the sea view is absolutely stunning, with a vast ocean panorama right outside the room window. If the weather is good, you can even catch the sunset.
I gave the facilities five stars because there are two swimming pools: one children's pool with a small slide, and a sky pool more suitable for adults. You can order food by the sky pool, and it's quite good.
Additionally, for families with children, there's a kids' playground with various activities. Children aged five and above can be looked after, allowing adults to go to the gym or do other things, which is a very thoughtful service.
I only gave the hotel's location and cleanliness three stars. The location is quiet but there's nothing else nearby. Typically, beachfront hotels are closer to night markets, especially this one which is quite secluded. The hotel does offer a shuttle service, but when I enquired, they didn't mention the need for a reservation, and there was only one scheduled trip. I arrived 15 minutes early only to be told I needed a reservation, and by then, it was full. Luckily, a 10-minute taxi ride still works.
Regarding cleanliness, the room attendant didn't clean properly. Leftover takeout food was still in the room, which was quite disappointing.
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Price per night from:TRY 6,934
Posted on Aug 9, 2026|Premier Seaview King Room
FanfankakaThe room wasn't very big, but thankfully it had a balcony. The sea view from the room was indeed very healing and comfortable. The room's cleanliness was just okay; the bedding had some stains, but since I always bring my own disposable sheets, I didn't ask for them to be changed. Also, because it's a family-friendly hotel, we encountered kids jumping around upstairs non-stop during our two-day stay, which caused some noise. What really made my experience great were the restaurant staff; whether it was breakfast or dinner buffet, or a Chinese meal, the restaurant staff were all very friendly. The quality of the food was also excellent. All in all, these two days at the hotel were very pleasant.
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Price per night from:TRY 5,481
Posted on Aug 8, 2026|Deluxe King Room
Anonymous UserReally nice and clean place to stay in. Have a great meeting lobby, clean room. Also a convenient shop where you can get almost anything! Great location. Facilities are very good swimming pools, gyms but don’t have enough time to go around. The massage is at level 10, tried out. Not bad though.
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Price per night from:TRY 2,626
Posted on Aug 1, 2026|Deluxe King Room
Guest UserThe hotel's location is great, with many famous food spots within walking distance. The breakfast at Mingyuan Teahouse next door is also very good. The room was clean and tidied daily. The soundproofing was decent, so I barely heard any noise while sleeping. The rooftop pool was very photogenic, and my kids loved it, even taking a dip before we left. The only downside was that when the airport delivered my luggage to the hotel, they didn't inform me. The first time I asked, they said it wasn't there. It was only when I asked again at the front desk the next day that I found my luggage sitting in the office, with a tag clearly showing my name and room number. The airport had delivered it in the middle of the night, but the hotel never bothered to contact me, causing me to wait an entire day for nothing.
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Price per night from:TRY 2,848