Posted on May 13, 2025|Primrose Studio Suite
sj91this hotel is good overall, but when we arrived, they told us that we didn't have a booking with them and they couldn't locate our booking and details. the room was also said to be taken, and they are waiting for a cancellation in order to get our room. There is a lot of confusion among staff. some visitors were told to leave their rooms once they have entered. we waiting 1 hr 30 min to get our room. so check in was at 4.30pm. parking was also very inconvenient, as we had to park at the basement, which was impossible to even get one if you came into the hotel late and a T&G card was also needed to get validated before leaving the hotel if we wanted a free spot. Room was very spacious and clean. the tea and coffee was hard like its never been changed.
Show more
Price per night from:£36
Posted on Jul 23, 2026|Deluxe Twin Room
Guest UserAfter seeing many recommendations for this hotel across various platforms, I chose it. It's a Chinese-friendly hotel, which is great because the power outlets are universal and don't require an adapter. The room comes with complimentary bottled water. Although the room isn't large, it's impeccably clean, and the window offers a direct view of the ocean. It's very quiet at night, ensuring a good sleep. There's a large shopping mall right next door with a Watsons, and it's also very close to Durian Street, making it super convenient for enjoying durian.
Show more
Price per night from:£58
Posted on Jul 6, 2026
Anonymous UserLet me start with the location.
-a little bit far from the center, had to drive around 5-10 mins to reach nearest 7e. forget about the other attractions, it needs more than 30 mins from the hotel.
Staff.
-i dont know but i feel like not helpful enough. they could’ve done better for the so called “5 stars” hotel wannabe.
Cleanliness.
-well it was clean BUT! right when we entered the room we saw the notice of the charlie ants. we were so scared to touch the floor with bare foot as i lost count on how much we had seen and managed to kill the insects on our own!
Buffet.
-was ok, not the best. many verities to choose from. well at least they tried.
Facilities.
-they won this time. my only complaint was the insects on the floor and walls of the toilet.
Show more
Price per night from:£49
Posted on Jun 29, 2026
Norihan DrashidGreat location, walking to restaurants, cafe, Ferringhi night market, spacious room, clean, reasonable price for room service and dining at hotel restaurant - the Bangalow, great offer for dinner. The breakfast spread is just OK...nothing wow abt it. The beach is not private but offers a lot of activities like jet ski, parasailing, banana boats...pls check in klook for better price. Overall was great!
Show more
Price per night from:£109
Posted on Jul 16, 2026|Deluxe Twin Room
Guest UserThe hotel is located in the old town, on a small street surrounded by tea houses and durian stalls, which was really convenient for food. Most of the hotel staff were Indian. Our room wasn't cleaned by 3 PM, so we called the front desk and also prompted the cleaners in the hallway. We only needed fresh towels and trash emptied, but it still took an hour and a half for them to come. The service was quite slow.
Show more
Price per night from:£38
Posted on Jun 28, 2026
Suzy ArmanieDespite the comfortable bed and pillows, as well as the spacious bathroom, my overall stay was rather disappointing. The room was much smaller than expected, and the small window faced a wall instead of offering a city view, making the room feel quite enclosed.
The lobby had an unpleasant smell, and the reception experience could have been warmer and more welcoming. The parking area was also poorly maintained—it was dark, had an unpleasant odor, and the parking bays were very narrow and difficult to navigate.
The highlights of the stay were the above-average buffet breakfast with a wide variety of choices and the hotel’s strategic location. Unfortunately, these positives were not enough to outweigh the overall experience.
Show more
Price per night from:£20
Posted on Jun 11, 2026|Superior Seaview Room
SitimushFirst of all, I love this hotel. As a mother, I think my son enjoyed the kids pool a lot. We spent almost all our time at the pools, including the pool at Level 3. We went swimming till 7:30 as they close at 8pm. The beach is also great, very clean and not crowded. But we didn't spend much time there because of the weather that time is drizzling and windy. Not to mention, all their staff are nice. Everyone is kind and friendly. I felt very welcome here. The scenery from every angle is wonderful. Rooms are clean and spotless. And thank you for the upgraded room, it made our stay even more special. Thank you! I will definitely come again.
Show more
Price per night from:£101
Posted on Jul 24, 2026|Deluxe Family Room
Guest UserOur last hotel in Penang was in Batu Ferringhi. The hotel isn't very large, and the room facilities are a bit dated, but the experience was excellent! First, the resort layout is well-designed; despite its size, the areas are cleverly arranged, creating beautiful views at every turn. There are several swimming pools, including two for children with slides and more. Most importantly, there are staff members consistently present at the slides and by the pools to supervise and maintain order, ensuring children can play safely and securely! Breakfast was also great; although there was a queue during peak hours, the food was delicious and offered a wide variety. The beach bar also had good food, and it was lovely to relax there with the lights on at night.
The best part is that the hotel has direct access to the beach and the sea! And the path from the hotel to the sea looks absolutely beautiful when lit up at night.
We booked a two-story family room with a lovely balcony. The staff service was also excellent. I'm giving it five stars.
Show more
Price per night from:£104
Posted on Jul 13, 2026
Guest User
I was a bit hesitant after seeing the reviews, but I booked this hotel for convenience, and my stay was surprisingly great with no complaints.
First off, check-in was seamless, the room was clean, and the facilities were quite new. Housekeeping was excellent every day; if I requested cleaning before leaving, the room was usually spotless when I returned. One afternoon, I overslept and missed housekeeping, but the next morning, a staff member from housekeeping came to ask if I wanted my room cleaned. 😄
Regarding transport and food, there aren't many dining options directly around the hotel, but getting around Malaysia relies heavily on ride-sharing, so I wasn't worried about transportation or food inconvenience at all. Plus, food delivery is quite convenient; if you don't want to go out or eat at the hotel, delivery usually arrives within half an hour.
The gym and yoga room aren't huge, but they're perfectly adequate, and the equipment is new. I went every day and rarely encountered anyone else there.
Show more
Price per night from:£38
Posted on Jun 23, 2026
了了-ZHUO
Overall, it's decent for the price. However, there's a noticeable difference between the OZO in Phuket and this OZO in Penang. The location is in George Town, but on the northern side near the sea, meaning it's over 1km away from most major attractions, restaurants, and durian shops.
The staff weren't as friendly as in Phuket; checking in felt like doing business at a government office. We booked three deluxe twin rooms, but they were assigned to two different floors.
The hotel has nowhere to dry clothes, and even the hangers are semi-fixed in the wardrobe.
At night, you can hear music playing, which affected our sleep (especially the bass).
Since we had a child, we requested an extra bed, but the extra bed didn't come with a proper duvet, only a very thin blanket.
Show more
Price per night from:£48