It’s definitely a 5 star hotel experience, the staffs at the reception is very helpful and professional.
There’s a petite yet posh boutique located at the lobby, traditional Japanese restaurant, western cuisine and Chinese restaurant with standard, yet the price is reasonable.
Although the double bed room is a little bit small, but mattress is comfortable, toilet amenities are with “full Japanese standard” ;)
The location is great, with family-mart, 7-11 and some little restaurants surrounding around. There’s even a local wet market around the corner, local shopping malls with affordable price. As it’s nearby the Sendai station, it’s convenient to go Tokyo or other prefecture, this city center is amazing and filled up with all branded name chain stores.
Facilities: Excellent, right below Sendai Station with all the shops and restaurants you could ask for.
Cleanliness: Clean, though there isn't much of a view, just a parking lot outside.
Environment: Decent.
Service: Good, the front desk speaks English, and check-in was smooth.
I stayed at this hotel due to a foot injury. I originally thought I could eat all three meals – breakfast, lunch, and dinner – at the hotel since they have three restaurants. Breakfast was abundant, and the semi-buffet lunch was reasonably priced. However, I was a bit disappointed that for dinner, the only option was some food at the 14th-floor bar. When checking out, the front desk helped me call a taxi to the airport for 6000 JPY, but the meter showed 6800 JPY upon arrival at the airport, so I saved 800 JPY. Thumbs up for that!
We booked one room on the first day it seemed like a Japanese bathroom that the floor is wet Probably not renovated yet The next day we got the room with modern bathroom
Our stay was pleasant the rooms were clean Thanks to google translate that even the front reception was not quite fluent in English we could communicate very well Very convenient location Right next to the main train station a lot of restaurants to choose from also next to the shopping mall There is a fish market nearby but most of the fish is for your own cooking Can not buy fresh sashimi there There is a seafood restaurant close to the market
I am so glad I chose Komatsu-kan during my stay in Matsushima. The receptionist was friendly and very helpful. When I told him I am a vegetarian, he kindly informed the kitchen to exclude animal flesh and seafood from my meal. (Usually, hotels ignored my food request, or they just gave me tofu and pickles for my meal.) The next morning, I was so surprised to see my breakfast. I loved the fresh salad, steamed vegetables, over-easy eggs, chawan-mushi, and the pickles even tasted better than before.
Then the room surprised me with the pine tree and the beautiful sea view. The next morning I woke up at 4:45 to see the sunrise. Just from my room, I could see the sun slowly rising from the other side of the sea. Stunning! I really enjoyed the little Me time here.
Actually, this hotel is well-maintained, and that helps raise the value of it. I also love the fresh little flowers right next to the washing basin. And the people working here are quite ya-sa-shi. They are kind and gentle. Generally speaking, this is a nice place worth staying and relaxing in.
Stayed at this hotel for a night with my mom. The environment is lovely and it's not too far from Sendai Station's East Exit. Plus, there's a comfortable public bath on the upper floor. However, the street outside the East Exit isn't very lively at night, and there aren't many dining options.
The room itself was spotlessly clean and a good size.
Figure 3 shows a Starbucks you pass on the way from the hotel to Sendai Station, with a great view. Figure 4 is probably the view from the hotel room.
I really like this hotel. The details are very well done. It is very close to the airport and Meitianyuan subway station, and there is a Family Mart next to it. There is a welcome bar after check-in, and drinks such as water and juice are provided. The bath towel is more hygienic and comes with a clean plastic bag. There are even pillows of different heights to choose from. Various toiletries are provided. Although there are not many choices for breakfast, they are all delicious and of good quality. I feel that the water quality of the hot spring is better than the baths I took in Hokkaido. I can feel the flow of water. Although the pool is small, it is more comfortable than other hotels. Various reminders are well done, and the equipment is quite new. Anyway, I am quite satisfied. If I have the opportunity next time, I will choose again.
Hotels in Taihaku Ward,Sendai100% of visitors choose this area
GGuest User2025.04.24
The staff at this hot spring resort are very warm and friendly, very attentive and polite, making people feel very comfortable. The room has a good sense of space and the lobby is spacious and luxurious. Wen Yequan is very comfortable. There are many types of dinner, but the taste is not outstanding. I have a suggestion that the hotel should add an email contact method, as it is too inconvenient to contact using a Japanese phone number.
I had a wonderful stay at Westin Sendai! The staff were warm and welcoming. Check-in was smooth and efficient. The room was very comfortable, with modern amenities and a cozy bed and the housekeeping did an excellent job every day, keeping everything fresh and tidy
The location is also good - walking distance from the train station.With the room at 31st level, the view is spectacular.
The single room is quite big, but the bathroom is very small. Fortunately, we are all taking a hot spring bath, so we can barely get by without taking a shower. It is a very old hotel. It can be seen that it is a bit old, but it is well maintained. It feels that most of the guests staying in the hotel are Japanese who come for the weekend. There are free drinks in the lobby, and there are also take-out cups.
The location is on the seaside and very close to the attractions. You can call to book a bus from the station to the hotel, which goes to Matsushima Coast and Matsushima Station. It seems that it is not written on the website. I found it when I was bored and looked through the explanations in the room. In fact, it is not long to walk from Matsushima Coast Station.
The hot spring is good, facing the sea, and you can see the sea indoors and outdoors. Going to soak at off-peak times is equivalent to booking the whole place, which is very comfortable.
We booked dinner and breakfast. The breakfast is well received, with special dishes from all over Miyagi Prefecture, and they all taste good. Dinner is hard to describe, semi-self-service, the appetizer sashimi and the main course of three choices are all normal, there are many self-service dishes, and the taste is not very good, the unlimited tempura is delicious, and the cod milt is especially good. However, there were also unlimited beef tongue and pork chops. Of the two beef tongues, one was so tough that I couldn't chew it at all, so I spit it out. The pork chops tasted good, but there was too much fat and meat, so I ate half and spit out the other half. The best thing about dinner was the dessert and fruit.
Great
46 reviews
9.0/10
Price from
SAR 282
per night
Check Availability
See All Hotels With Bars in Miyagi Prefecture
Travelers Reviews of Miyagi Prefecture Hotels
See all
9.1/10
Great
GGuest UserI am so glad I chose Komatsu-kan during my stay in Matsushima. The receptionist was friendly and very helpful. When I told him I am a vegetarian, he kindly informed the kitchen to exclude animal flesh and seafood from my meal. (Usually, hotels ignored my food request, or they just gave me tofu and pickles for my meal.) The next morning, I was so surprised to see my breakfast. I loved the fresh salad, steamed vegetables, over-easy eggs, chawan-mushi, and the pickles even tasted better than before.
Then the room surprised me with the pine tree and the beautiful sea view. The next morning I woke up at 4:45 to see the sunrise. Just from my room, I could see the sun slowly rising from the other side of the sea. Stunning! I really enjoyed the little Me time here.
Actually, this hotel is well-maintained, and that helps raise the value of it. I also love the fresh little flowers right next to the washing basin. And the people working here are quite ya-sa-shi. They are kind and gentle. Generally speaking, this is a nice place worth staying and relaxing in.
SSunshinaIt’s definitely a 5 star hotel experience, the staffs at the reception is very helpful and professional.
There’s a petite yet posh boutique located at the lobby, traditional Japanese restaurant, western cuisine and Chinese restaurant with standard, yet the price is reasonable.
Although the double bed room is a little bit small, but mattress is comfortable, toilet amenities are with “full Japanese standard” ;)
The location is great, with family-mart, 7-11 and some little restaurants surrounding around. There’s even a local wet market around the corner, local shopping malls with affordable price. As it’s nearby the Sendai station, it’s convenient to go Tokyo or other prefecture, this city center is amazing and filled up with all branded name chain stores.
Iinterweaved_dreamsStayed at this hotel for a night with my mom. The environment is lovely and it's not too far from Sendai Station's East Exit. Plus, there's a comfortable public bath on the upper floor. However, the street outside the East Exit isn't very lively at night, and there aren't many dining options.
The room itself was spotlessly clean and a good size.
Figure 3 shows a Starbucks you pass on the way from the hotel to Sendai Station, with a great view. Figure 4 is probably the view from the hotel room.
MM279687****Facilities: Excellent, right below Sendai Station with all the shops and restaurants you could ask for.
Cleanliness: Clean, though there isn't much of a view, just a parking lot outside.
Environment: Decent.
Service: Good, the front desk speaks English, and check-in was smooth.
LLuancuandemaomiThe single room is quite big, but the bathroom is very small. Fortunately, we are all taking a hot spring bath, so we can barely get by without taking a shower. It is a very old hotel. It can be seen that it is a bit old, but it is well maintained. It feels that most of the guests staying in the hotel are Japanese who come for the weekend. There are free drinks in the lobby, and there are also take-out cups.
The location is on the seaside and very close to the attractions. You can call to book a bus from the station to the hotel, which goes to Matsushima Coast and Matsushima Station. It seems that it is not written on the website. I found it when I was bored and looked through the explanations in the room. In fact, it is not long to walk from Matsushima Coast Station.
The hot spring is good, facing the sea, and you can see the sea indoors and outdoors. Going to soak at off-peak times is equivalent to booking the whole place, which is very comfortable.
We booked dinner and breakfast. The breakfast is well received, with special dishes from all over Miyagi Prefecture, and they all taste good. Dinner is hard to describe, semi-self-service, the appetizer sashimi and the main course of three choices are all normal, there are many self-service dishes, and the taste is not very good, the unlimited tempura is delicious, and the cod milt is especially good. However, there were also unlimited beef tongue and pork chops. Of the two beef tongues, one was so tough that I couldn't chew it at all, so I spit it out. The pork chops tasted good, but there was too much fat and meat, so I ate half and spit out the other half. The best thing about dinner was the dessert and fruit.
GGuest UserWe booked one room on the first day it seemed like a Japanese bathroom that the floor is wet Probably not renovated yet The next day we got the room with modern bathroom
Our stay was pleasant the rooms were clean Thanks to google translate that even the front reception was not quite fluent in English we could communicate very well Very convenient location Right next to the main train station a lot of restaurants to choose from also next to the shopping mall There is a fish market nearby but most of the fish is for your own cooking Can not buy fresh sashimi there There is a seafood restaurant close to the market
GGuest UserI had a wonderful stay at Westin Sendai! The staff were warm and welcoming. Check-in was smooth and efficient. The room was very comfortable, with modern amenities and a cozy bed and the housekeeping did an excellent job every day, keeping everything fresh and tidy
The location is also good - walking distance from the train station.With the room at 31st level, the view is spectacular.
CC.k.l.I stayed at this hotel due to a foot injury. I originally thought I could eat all three meals – breakfast, lunch, and dinner – at the hotel since they have three restaurants. Breakfast was abundant, and the semi-buffet lunch was reasonably priced. However, I was a bit disappointed that for dinner, the only option was some food at the 14th-floor bar. When checking out, the front desk helped me call a taxi to the airport for 6000 JPY, but the meter showed 6800 JPY upon arrival at the airport, so I saved 800 JPY. Thumbs up for that!
GGuest UserThe staff at this hot spring resort are very warm and friendly, very attentive and polite, making people feel very comfortable. The room has a good sense of space and the lobby is spacious and luxurious. Wen Yequan is very comfortable. There are many types of dinner, but the taste is not outstanding. I have a suggestion that the hotel should add an email contact method, as it is too inconvenient to contact using a Japanese phone number.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.