I had a wonderful stay at this hotel. The staff were warm, attentive, and always ready to help, creating a welcoming atmosphere from the moment I arrived. My room was clean, comfortable, and well-maintained, with all the essentials provided. The facilities were impressive, especially the dining area and overall cleanliness throughout the property. Location was convenient, making it easy to explore nearby attractions and access transportation. Breakfast offered a good variety and everything tasted fresh. Overall, the hotel delivered great value for money, and I truly enjoyed my time here. I would happily return and highly recommend it to others.
I chose this hotel because it's conveniently located with a bus going to Fox Village from Shiroishi-Zao Station. The hotel itself is great, with two self-service washing machines and two restaurants. The breakfast was delicious! 😋
The staff of the hotel was very nice and kind from the very start of the booking process, so informative when I asked about room type and the condition that I was looking for.
I spend time there for 2 days 1 night with 1 room and 2 meals to celebrate my birthday with my sister. The hotel even passed the information to the restaurant staff and they were kind enough to sing the happy birthday song for me and also gave me a birthday gift. The room was cleaned well and has all the amenities you might need. The private bath was very good too.
I forgot to take photos, but overall the room was incredibly cramped, barely fitting two small beds. However, the management was very well-organized. The mattresses were comfortable, and the cotton sheets were clean, hygienic, and soft against the skin. I stayed for four days, and the bedding was changed daily. Bottled water was also provided. This was the best sleep I had during my entire trip to Japan.
In my daze, I only booked for one person. Luckily, the bunk bed could sleep two, and I checked in smoothly after paying the difference. The room wasn't big, but thankfully I had a small suitcase with a change of clothes for the night. I slept in too late the next day and didn't have time for breakfast, so I can only blame myself.
The staff were incredibly attentive. The breakfast was fantastic, and the room was so quiet with excellent natural light. The large bathroom was a real plus – very comfortable! Thank you. I'd love to come back and stay for a few more days next time. The location is super convenient, right next to Sendai Station.
Hotel near Akiu Onsen,Sendai100% of visitors choose this area
美美國隊長大戰神奇女俠2024.12.21
The hotel staff are friendly, polite and helpful.
The dinner dishes are exquisitely presented, and the breakfast buffet has a wide selection of food.
The bedroom facilities are complete and tidy, and the wet and dry toilets are separated.
The hot springs are comfortable, but you need to walk up more than 40 stairs to get to the outdoor open-air bath.
The only drawback was that the toilet could not be flushed. After calling the staff, they immediately provided assistance but could not repair it immediately. In the end, I had to use the toilet in another room. 
It was located walking distance from JR Sendai Station, the area is rather quiet since its at the East area side from the station, the staff were really attentive and helpful, room condition definitely meets every expectation well, especially clean and new.
Definitely recommend this hotel without doubt. There is one time we lost a piece of socks from the laundry room, they were able to found it and return it to us. Very grateful to the receptionist and staff(namely加藤) found the lost socks.
The room was small but clean. It's very close to the station and also within walking distance of the main shopping street where you can see the big posters. The AER observation deck is right next door. I was so surprised by how extensive the breakfast buffet was – for this price, it's really great value for money!
The room facilities are complete, and it's not cold indoors even in winter. The front desk service is professional. The hotel's location is excellent, super close to Sendai Station for the Shinkansen, and very convenient for transportation, shopping, and dining in the surrounding area.
Amazing
347 reviews
9.4/10
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TWD 1,907
per night
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9,5/10
Amazing
Ttraveller_eyscI had a wonderful stay at this hotel. The staff were warm, attentive, and always ready to help, creating a welcoming atmosphere from the moment I arrived. My room was clean, comfortable, and well-maintained, with all the essentials provided. The facilities were impressive, especially the dining area and overall cleanliness throughout the property. Location was convenient, making it easy to explore nearby attractions and access transportation. Breakfast offered a good variety and everything tasted fresh. Overall, the hotel delivered great value for money, and I truly enjoyed my time here. I would happily return and highly recommend it to others.
GGuest UserThe ryokan location is excellent. My room has a huge picture window facing east. I can see the famous bay with its many islands, including the Fukuura island (福浦𡷊), in the morning with wonderful sun rise view. The Japanese breakfasts were excellent especially the one on our second day… fresh grilled fish, etc.. The Kaiseki dinners for both nights were wonderful with fresh grilled fish and high grade wagyu beef plus oyster cooked to perfection. The Onsens on the other hand are just Okay. However with the view of Fukuura island and its red bridge … nice.
GGuest UserThe staff were incredibly attentive. The breakfast was fantastic, and the room was so quiet with excellent natural light. The large bathroom was a real plus – very comfortable! Thank you. I'd love to come back and stay for a few more days next time. The location is super convenient, right next to Sendai Station.
GGuest UserThe room was small but clean. It's very close to the station and also within walking distance of the main shopping street where you can see the big posters. The AER observation deck is right next door. I was so surprised by how extensive the breakfast buffet was – for this price, it's really great value for money!
GGuest UserI forgot to take photos, but overall the room was incredibly cramped, barely fitting two small beds. However, the management was very well-organized. The mattresses were comfortable, and the cotton sheets were clean, hygienic, and soft against the skin. I stayed for four days, and the bedding was changed daily. Bottled water was also provided. This was the best sleep I had during my entire trip to Japan.
KKanariya DateIt was located walking distance from JR Sendai Station, the area is rather quiet since its at the East area side from the station, the staff were really attentive and helpful, room condition definitely meets every expectation well, especially clean and new.
Definitely recommend this hotel without doubt. There is one time we lost a piece of socks from the laundry room, they were able to found it and return it to us. Very grateful to the receptionist and staff(namely加藤) found the lost socks.
GGuest UserThe staff of the hotel was very nice and kind from the very start of the booking process, so informative when I asked about room type and the condition that I was looking for.
I spend time there for 2 days 1 night with 1 room and 2 meals to celebrate my birthday with my sister. The hotel even passed the information to the restaurant staff and they were kind enough to sing the happy birthday song for me and also gave me a birthday gift. The room was cleaned well and has all the amenities you might need. The private bath was very good too.
YYiqiqulvxingyzThe room facilities are complete, and it's not cold indoors even in winter. The front desk service is professional. The hotel's location is excellent, super close to Sendai Station for the Shinkansen, and very convenient for transportation, shopping, and dining in the surrounding area.
GGuest UserThis was my third stay at The Westin Sendai, and I continue to love both the hardware and the service. The rooms are beautifully designed, and the two restaurants are truly excellent — always one of the highlights of my trip.
However, during this visit, the lady at the lobby reception was not as helpful as expected. While she remained polite, her attitude felt a bit less sincere compared to my past experiences. That was the only small disappointment in an otherwise wonderful stay.
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