This is a hotel I've stayed at multiple times. Its location is super convenient, and the rooms aren't tiny, making it perfect for a layover. The lobby lounge offers complimentary coffee, accessible with your room key. Breakfast is also good with a wide variety of options.
The hotel is about 15 mins walk from Shiroishi Station and 4 mins walk from Shiroishi Zao Station. The room is quite big and bed is very comfortable. There are a Key Cafe in the Lobby and also 2 japanese restaurants. I have a pleasant stay in the hotel.
The staff of the hotel was very nice and kind from the very start of the booking process, so informative when I asked about room type and the condition that I was looking for.
I spend time there for 2 days 1 night with 1 room and 2 meals to celebrate my birthday with my sister. The hotel even passed the information to the restaurant staff and they were kind enough to sing the happy birthday song for me and also gave me a birthday gift. The room was cleaned well and has all the amenities you might need. The private bath was very good too.
The hotel was clean, well located, and the staff were very kind and helpful. We enjoyed staying here and the interior of the rooms is very nice and the complimentary toiletry items are very appreciated. There is a small park with a shrine nearby, and lots of vending machines for a cold or hot beverage. We will be back.
Since we traveled by car, it was helpful that there was a parking lot.
The rules and structure were simple and easy to understand.
It was unfortunate that I couldn't use the alcoholic drink bar because the times for breakfast didn't match up, but I was satisfied with my stay.
The only negative points were that there was a lot of static electricity in the building and the water in the large communal bath was lukewarm.
The hotel is conveniently located near the station, making it very easy to travel around the area by bus, subway and train. It is also within walking distance of several shopping malls, which is perfect for shopping or dining out.
In addition, all the essential amenities are available, the facilities provided meet basic needs, and everything is easily accessible. Overall, we we have a present stay.
After many years, I stayed for the second time. It was as good as ever. It was a good place to relax on vacation. Unfortunately, the time was tight. I couldn’t stay for a few more days. I liked the small food provided very much. I bought a lot of food to bring back to
Great location right in the heart of the city, super convenient for getting around. The staff provided excellent service – friendly, attentive, and always ready to help. Best part was the indoor onsen after a long day of exploring; it was the perfect way to soak away all the tiredness and relax. Clean, spacious, and soothing. Definitely coming back next time I’m in Sendai! 5/5 – would stay again without hesitation.
Perhaps prices are generally lower in Sendai, as this hotel offers great value for money! It's clean and hygienic, and the room is quite spacious. It's about a ten-minute walk from Sendai Station, and you can get there quicker once you know the way.
We Got upgraded to a newly renovated room, toilet is separated from bathroom, which was a nice surprise! Hate to shower inside the bathtub but for $150 I tot I should make do since it’s just 1N. Will definitely come back here again if I come to Sendai. Location is implacable! Linked to train station and mall. Lots of restaurants around. Sendai is more bearable as it is not as crowded as Tokyo where you need to queue for everything.
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GGuest UserThis is a hotel I've stayed at multiple times. Its location is super convenient, and the rooms aren't tiny, making it perfect for a layover. The lobby lounge offers complimentary coffee, accessible with your room key. Breakfast is also good with a wide variety of options.
GGuest UserI am so glad I chose Komatsu-kan during my stay in Matsushima. The receptionist was friendly and very helpful. When I told him I am a vegetarian, he kindly informed the kitchen to exclude animal flesh and seafood from my meal. (Usually, hotels ignored my food request, or they just gave me tofu and pickles for my meal.) The next morning, I was so surprised to see my breakfast. I loved the fresh salad, steamed vegetables, over-easy eggs, chawan-mushi, and the pickles even tasted better than before.
Then the room surprised me with the pine tree and the beautiful sea view. The next morning I woke up at 4:45 to see the sunrise. Just from my room, I could see the sun slowly rising from the other side of the sea. Stunning! I really enjoyed the little Me time here.
Actually, this hotel is well-maintained, and that helps raise the value of it. I also love the fresh little flowers right next to the washing basin. And the people working here are quite ya-sa-shi. They are kind and gentle. Generally speaking, this is a nice place worth staying and relaxing in.
GGuest UserThe hotel was clean, well located, and the staff were very kind and helpful. We enjoyed staying here and the interior of the rooms is very nice and the complimentary toiletry items are very appreciated. There is a small park with a shrine nearby, and lots of vending machines for a cold or hot beverage. We will be back.
GGuest UserGreat location right in the heart of the city, super convenient for getting around. The staff provided excellent service – friendly, attentive, and always ready to help. Best part was the indoor onsen after a long day of exploring; it was the perfect way to soak away all the tiredness and relax. Clean, spacious, and soothing. Definitely coming back next time I’m in Sendai! 5/5 – would stay again without hesitation.
AAnonymous UserPerhaps prices are generally lower in Sendai, as this hotel offers great value for money! It's clean and hygienic, and the room is quite spacious. It's about a ten-minute walk from Sendai Station, and you can get there quicker once you know the way.
GGuest UserThe staff of the hotel was very nice and kind from the very start of the booking process, so informative when I asked about room type and the condition that I was looking for.
I spend time there for 2 days 1 night with 1 room and 2 meals to celebrate my birthday with my sister. The hotel even passed the information to the restaurant staff and they were kind enough to sing the happy birthday song for me and also gave me a birthday gift. The room was cleaned well and has all the amenities you might need. The private bath was very good too.
MMiaw GWe Got upgraded to a newly renovated room, toilet is separated from bathroom, which was a nice surprise! Hate to shower inside the bathtub but for $150 I tot I should make do since it’s just 1N. Will definitely come back here again if I come to Sendai. Location is implacable! Linked to train station and mall. Lots of restaurants around. Sendai is more bearable as it is not as crowded as Tokyo where you need to queue for everything.
GGuest UserThis was my third stay at The Westin Sendai, and I continue to love both the hardware and the service. The rooms are beautifully designed, and the two restaurants are truly excellent — always one of the highlights of my trip.
However, during this visit, the lady at the lobby reception was not as helpful as expected. While she remained polite, her attitude felt a bit less sincere compared to my past experiences. That was the only small disappointment in an otherwise wonderful stay.
RRaspberry CherryThis is a very clean and impressive hotel.
We stayed here on a family trip, and the breakfast and dinner buffets had a wide selection and were very satisfying.
Dinner buffets were particularly lavish, with sushi and beef tongue on offer.
There is a round-trip shuttle bus to Sendai Station, but it may be fully booked without an advance reservation.
When I called the day before my stay, the only available bus to Sendai was the early morning one, so I had the hotel call a taxi for me.
There aren't many restaurants nearby, but the famous supermarket ”Saichi” is nearby, so I recommend visiting it.
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