This hotel exceeded my expectations. First, the service was excellent. Ms. Yoshida at the front desk was very patient during check-in, and seeing I had a lot of luggage, she offered to help me carry it to my room. Second, the hotel facilities are relatively new and well-maintained, and the bathroom design is great. The location is convenient; you can access the Shinkansen directly from the 3rd floor, and walk to the West Exit and S-PAL mall from the 2nd floor. From the window, you can overlook the East Exit high-speed bus terminal, making it extremely easy to get to attractions like Yamagata Zao. There's also a Lopia supermarket within a five-minute walk, which is handy for groceries. The only drawback is that there's only one washing machine and dryer per floor. Since you need to use your key card to access each guest floor, it can be hard to get a spot during peak evening hours for laundry. I recommend planning your time accordingly. Overall, I highly recommend this hotel to anyone visiting Sendai and its surrounding areas.
We had a room with a balcony facing the ocean, and were able to spend a relaxing time looking out at Matsushima.
Everyone who served us was very polite and kind.
The room was clean and quiet.
We chose a plan that only included breakfast, intending to eat dinner at a nearby restaurant, but the buffet-style food included many dishes unique to Matsushima, and everything was delicious, so we wished we had eaten dinner here as well!
We recommend it!
Everyone especially cleaning workers polite & helpful. Room small but locution great & toilet well equipped & clean. Lots of restaurants around. The local market nearby is a must-go. One minus though, counter staff can't easily understand our requests. Sendai is a great place but English is not a common tool for communication.
I really like this hotel. The details are very well done. It is very close to the airport and Meitianyuan subway station, and there is a Family Mart next to it. There is a welcome bar after check-in, and drinks such as water and juice are provided. The bath towel is more hygienic and comes with a clean plastic bag. There are even pillows of different heights to choose from. Various toiletries are provided. Although there are not many choices for breakfast, they are all delicious and of good quality. I feel that the water quality of the hot spring is better than the baths I took in Hokkaido. I can feel the flow of water. Although the pool is small, it is more comfortable than other hotels. Various reminders are well done, and the equipment is quite new. Anyway, I am quite satisfied. If I have the opportunity next time, I will choose again.
Daiwa Roynet Hotel Sendai has a very convenient location! Right beside Sendai station (less than 5 minutes walk) and also near to Miyagino-Dori underground station!
Rooms are clean and there are a lot of amenities at the level 2 front desk to take for your stay. The staff are also friendly! They assisted me on a lost item after I left the hotel and delivered it back to Tokyo for me. Top service!
After many years, I stayed for the second time. It was as good as ever. It was a good place to relax on vacation. Unfortunately, the time was tight. I couldn’t stay for a few more days. I liked the small food provided very much. I bought a lot of food to bring back to
Great location right in the heart of the city, super convenient for getting around. The staff provided excellent service – friendly, attentive, and always ready to help. Best part was the indoor onsen after a long day of exploring; it was the perfect way to soak away all the tiredness and relax. Clean, spacious, and soothing. Definitely coming back next time I’m in Sendai! 5/5 – would stay again without hesitation.
After exiting the station, there are two Parco buildings; the hotel is closer to the one on the right. The other one, Parco 2, sells Issey Miyake bags and is less crowded, offering direct tax refunds. The hotel's location is good; if you don't take a wrong turn, it's about a five to six-minute walk from the JR exit. Also, the highway bus to Yamagata Zao departs from bus stop 22, which is also on the right-hand side in the direction of the overpass. There are signs on the overpass. There are many buses available. Once you arrive in Yamagata, if you have a group, you can take a taxi to the ropeway station for over 7,000 JPY. This is the most time-efficient option. We spontaneously decided to see the Zao Snow Monsters and successfully did so, checking them off our list on January 15th.
We booked one room on the first day it seemed like a Japanese bathroom that the floor is wet Probably not renovated yet The next day we got the room with modern bathroom
Our stay was pleasant the rooms were clean Thanks to google translate that even the front reception was not quite fluent in English we could communicate very well Very convenient location Right next to the main train station a lot of restaurants to choose from also next to the shopping mall There is a fish market nearby but most of the fish is for your own cooking Can not buy fresh sashimi there There is a seafood restaurant close to the market
Amazing
297 reviews
9.4/10
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€54
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9.5/10
Amazing
BbaiumeThis hotel exceeded my expectations. First, the service was excellent. Ms. Yoshida at the front desk was very patient during check-in, and seeing I had a lot of luggage, she offered to help me carry it to my room. Second, the hotel facilities are relatively new and well-maintained, and the bathroom design is great. The location is convenient; you can access the Shinkansen directly from the 3rd floor, and walk to the West Exit and S-PAL mall from the 2nd floor. From the window, you can overlook the East Exit high-speed bus terminal, making it extremely easy to get to attractions like Yamagata Zao. There's also a Lopia supermarket within a five-minute walk, which is handy for groceries. The only drawback is that there's only one washing machine and dryer per floor. Since you need to use your key card to access each guest floor, it can be hard to get a spot during peak evening hours for laundry. I recommend planning your time accordingly. Overall, I highly recommend this hotel to anyone visiting Sendai and its surrounding areas.
GGuest UserThis hotel is perfect in every way. The view is excellent. Matsushima Coast, one of the three most beautiful views in Japan, is well-deserved. Sitting in the room, you can enjoy the beautiful view. The cuisine is impeccable, the small details are amazing, and the open-air hot spring makes the stay experience even better.
GGuest UserEveryone especially cleaning workers polite & helpful. Room small but locution great & toilet well equipped & clean. Lots of restaurants around. The local market nearby is a must-go. One minus though, counter staff can't easily understand our requests. Sendai is a great place but English is not a common tool for communication.
GGuest UserGreat location right in the heart of the city, super convenient for getting around. The staff provided excellent service – friendly, attentive, and always ready to help. Best part was the indoor onsen after a long day of exploring; it was the perfect way to soak away all the tiredness and relax. Clean, spacious, and soothing. Definitely coming back next time I’m in Sendai! 5/5 – would stay again without hesitation.
11391683****After exiting the station, there are two Parco buildings; the hotel is closer to the one on the right. The other one, Parco 2, sells Issey Miyake bags and is less crowded, offering direct tax refunds. The hotel's location is good; if you don't take a wrong turn, it's about a five to six-minute walk from the JR exit. Also, the highway bus to Yamagata Zao departs from bus stop 22, which is also on the right-hand side in the direction of the overpass. There are signs on the overpass. There are many buses available. Once you arrive in Yamagata, if you have a group, you can take a taxi to the ropeway station for over 7,000 JPY. This is the most time-efficient option. We spontaneously decided to see the Zao Snow Monsters and successfully did so, checking them off our list on January 15th.
GGuest UserWe had a room with a balcony facing the ocean, and were able to spend a relaxing time looking out at Matsushima.
Everyone who served us was very polite and kind.
The room was clean and quiet.
We chose a plan that only included breakfast, intending to eat dinner at a nearby restaurant, but the buffet-style food included many dishes unique to Matsushima, and everything was delicious, so we wished we had eaten dinner here as well!
We recommend it!
GGuest UserWe booked one room on the first day it seemed like a Japanese bathroom that the floor is wet Probably not renovated yet The next day we got the room with modern bathroom
Our stay was pleasant the rooms were clean Thanks to google translate that even the front reception was not quite fluent in English we could communicate very well Very convenient location Right next to the main train station a lot of restaurants to choose from also next to the shopping mall There is a fish market nearby but most of the fish is for your own cooking Can not buy fresh sashimi there There is a seafood restaurant close to the market
GGuest UserThis was my third stay at The Westin Sendai, and I continue to love both the hardware and the service. The rooms are beautifully designed, and the two restaurants are truly excellent — always one of the highlights of my trip.
However, during this visit, the lady at the lobby reception was not as helpful as expected. While she remained polite, her attitude felt a bit less sincere compared to my past experiences. That was the only small disappointment in an otherwise wonderful stay.
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